How To Write an Information Technology Manager Resume
The key to building a compelling information technology (IT) manager resume is to find a healthy balance between showcasing your technical expertise and drawing attention to the bottom-line value you generated for your organization. While your technical skills should stand out, your content must also be accessible to a wide range of audiences. You never know if another IT professional or the head of HR will review your resume. Below are three expert tips to help you create an accomplishment-driven resume.
1. Write a dynamic profile summarizing your qualifications
You’ve only got one chance to make a good first impression on the person reviewing your resume, and a well-crafted profile is the way to do it. Hiring managers often comb through hundreds of applications. It won’t matter if your best qualities and accomplishments are laid bare in your work history if they never get around to reading it. Do your best to distill the key attributes you’re bringing to the table while highlighting what they were looking for in the job listing.
For example, if a company is looking for an IT manager with an extensive background in cloud technology, you might draw attention to your proven track record of managing large-scale cloud migrations. If an organization seeks a technical leader who excels in cross-functional collaboration, emphasize your ability to interface with technical and non-technical personnel to execute projects.
Professional Profile - Example #1
An IT Manager with 10+ years of experience specializing in network administration, cyber security, change management, and cloud solutions. Adept at coordinating with cross-functional remote teams to execute complex migrations, audits, and infrastructure projects.
Professional Profile - Example #2
An IT Manager with 10+ years of experience specializing in developing, implementing, and maintaining IT infrastructure. A proven track record of leading diverse teams to execute large-scale integration projects and drive process improvements to enhance system reliability.
2. Add an accomplishment-driven professional experience section
Incorporating numbers, metrics, and key performance indicators into your resume can be beneficial in showcasing the end results of your projects and achievements. Quantifying an accomplishment also provides a sense of scope for the hiring manager, which can help your application stand out from the crowded field of applicants. For example, you could highlight examples of you reducing infrastructure costs or the number of users impacted by a database migration.
It’s also important to emphasize your leadership capabilities when applying for IT manager positions. Potential employers will want to see tangible examples that showcase your experience managing personnel and collaborating cross-functionally with other departments to execute projects.
Professional Experience - Example #1
IT Manager, Day Trade Consulting Inc., San Diego, CA
November 2015– Present
- Oversee IT infrastructure for a multi-million-dollar investment firm with +80 servers and +400 workstations across five offices and manage a team of 30+ technical personnel
- Coordinate with the Chief Technology Officer and Chief Financial Officer to execute a $300K migration to a new virtual infrastructure, resulting in a 20% annual cost reduction
- Serve as the escalation point for tier III technical issues, identify opportunities to improve capacity utilization, and identify opportunities to improve availability and reduce failures
Professional Experience - Example #2
IT Manager, Excelsior Technology, New York, NY
November 2015 – Present
- Oversee infrastructure and system architecture supporting North America operations across four offices with 130+ personnel and 100+ workstations
- Lead a team of 30 IT Specialists, System Administrators, and Software Engineers, evaluate performance, and provide coaching and mentorship to team members
- Serve as a member of the Cyber Security Committee, interface with C-level executives, and deliver monthly presentations on project status and performance metrics
3. Include relevant education and certifications
It’s important to include your education history (and a degree might be the deciding factor between you and another candidate). But many jobs in the IT sector tend to favor knowledge and experience over formal training. One of the ways to prove your worth is through relevant certifications. The Certified Information Technology Manager (CITM) and Project Management Professional (PMP) credentials are both strong options to enhance your career growth.
Education
Template:
[Degree Name]
[School Name], [City, State Abbreviation] | [Graduation Year]
Example:
Bachelor of Science (B.S.) Information Technology
University of Washington, Seattle, WA | September 2007 – May 2011
Certifications
Template:
[Certification Name], [Awarding Organization] | [Completion Year]
Example:
Certified Information Systems Auditor (CISA) | 2015
Certified ScrumMaster (CSM) | 2019
4. List pertinent key skills
Most organizations rely on some form of applicant tracking system (ATS) to identify qualified candidates for position openings. To get through the initial screening process, be sure to incorporate a mix of technical and leadership skills that match the job description. If your document lacks a certain number of keywords, your application may be rejected before it reaches the hiring manager. Below, we’ve compiled a list of key skills you may encounter during your job search:
| Key Skills and Proficiencies | |
|---|---|
| Agile and waterfall methodology | Client relations |
| Cloud technology | Cross-functional leadership |
| Cybersecurity | Database migration |
| Data transformation | Disaster recovery |
| IT infrastructure | IT management |
| IT project management | Jira |
| Network engineering | Process improvement |
| Risk management | Scrum |
| Software development lifecycles (SDLC) | SQL |
| Stakeholder management | System implementation |
| System migration | |
How To Pick the Best Information Technology Manager Resume Template
When selecting your template, prioritize structure, organization, and readability over visual elements. Your content is the focus of your resume, so avoid overly decorative fonts and flashy colors that may distract the reader from your qualifications. Opt for an elegant, single-column template that allows you to control the flow of information and present your experience effectively.
Information Technology Manager Text-Only Resume Templates and Examples
Years of Experience
- #1
- #2
- #3
Raymond Ortiz
(123) 456-7890
[email protected]
123 Convoy St, San Diego, CA 12345
Profile
An IT Manager with 10+ years of experience specializing in network administration, cyber security, change management, and cloud solutions. Adept at coordinating with cross-functional remote teams to execute complex migrations, audits, and infrastructure projects.
Professional Experience
IT Manager, Day Trade Consulting Inc., San Diego, CA
November 2015– Present
- Oversee IT infrastructure for a multi-million-dollar investment firm with +80 servers and +400 workstations across five offices and manage a team of 30+ technical personnel
- Coordinate with the Chief Technology Officer and Chief Financial Officer to execute a $300K migration to a new virtual infrastructure, resulting in a 20% annual cost reduction
- Serve as the escalation point for tier III technical issues, identify opportunities to improve capacity utilization, and identify opportunities to improve availability and reduce failures
IT Manager, San Diego, CA
May 2011 – November 2015
- Managed offshore and onshore teams with over 35+ team members, coordinated project priorities, defined workflows, and provided coaching and mentorship to drive leadership development and career advancement
- Oversaw the delivery of a cyber security solution for hospitals and healthcare organizations, which achieved adoption across 150 agencies and 50K users
Education
Bachelor of Science (B.S.) Information Technology
University of San Diego, San Diego, CA, September 2007 – May 2011
Key Skills
- IT Management
- Cloud Technology
- Cyber Security
- Team Management
- Network Administration
Certifications
- Certified Information Technology Manager (CITM), 2015
- Project Management Professional (PMP), 2013
- CompTIA Network+, 2011
Jessica Lang
(123) 456-7890
[email protected]
123 Bedford Avenue, New York, NY, 12345
Profile
An IT Manager with 10+ years of experience specializing in developing, implementing, and maintaining IT infrastructure. A proven track record of leading diverse teams to execute large-scale integration projects and drive process improvements to enhance system reliability.
Professional Experience
IT Manager, Excelsior Technology, New York, NY
November 2015 – Present
- Oversee infrastructure and system architecture supporting North America operations across four offices with 130+ personnel and 100+ workstations
- Lead a team of 30 IT Specialists, System Administrators, and Software Engineers, evaluate performance, and provide coaching and mentorship to team members
- Serve as a member of the Cyber Security Committee, interface with C-level executives, and deliver monthly presentations on project status and performance metrics
IT Manager, Brooklyn Telecom, New York, NY
May 2011 – November 2015
- Coordinated with the DevOps team and Project Management Organization (PMO) to migrate critical services from on-premises to cloud infrastructure, which ensured 99.99% server uptime and generated a $150K reduction in annual costs
- Led the development and implementation of business continuity plans and disaster recovery protocols for the organization, which included conducting IT audits
Education
Bachelor of Science (B.S.) Information Technology
Columbia University, New York, NY, September 2007 – May 2011
Key Skills
- IT Management
- Cross-Functional Leadership
- Disaster Recovery
- Project Management
- Technical Leadership
Certifications
- Certified Information Technology Manager (CITM), 2015
- Project Management Professional (PMP), 2013
- CompTIA Network+, 2011
Kevin Morrison
(123) 456-7890
[email protected]
123 Windermere Rd., Seattle, WA 12345
Profile
An IT Manager with 10+ years of experience specializing in Microsoft Azure, cloud technology, project management, and cybersecurity. A strong history of coordinating with diverse technical teams to execute multi-million dollar implementation projects.
Professional Experience
IT Manager, Innovate Tech Solutions Inc., Seattle, WA
November 2015 – Present
- Manage enterprise-level implementation projects valued at up to $4M, serve as the point of contact for client stakeholders, ensure alignment with customer business requirements, and lead the IT Department with over 50+ personnel
- Identify solutions for a critical issue impacting an at-risk client account valued at $3M in coordination with the CTO and IT Director, resulting in retention of the client
- Coordinate with project teams to aid client businesses in migration from on-premises to cloud infrastructure, resulting in an average cost reduction of 30% for customers
IT Manager, Seattle Technology Corp., Seattle, WA
May 2011 – November 2015
- Oversaw the planning and execution of large-scale IT infrastructure projects, led diverse project teams with up to 15+ team members, created design specifications, and identified opportunities to reduce project delivery timelines by up to 20%
- Coordinated with C-level executives and senior leadership teams to define long-term objectives for the IT department and create overarching business strategies
Education
Bachelor of Science (B.S.) Information Technology
University of Washington, Seattle, WA, September 2007 – May 2011
Key Skills
- IT Management
- Microsoft Azure
- IT Infrastructure
- Cloud Technology
- Technical Leadership
Certifications
- Certified Information Technology Manager (CITM), 2015
- Project Management Professional (PMP), 2013
- CompTIA Network+, 2011
Frequently Asked Questions: IT Manager Resume Examples and Advice
What are common action verbs for information technology manager resumes?+
It’s easy to run short on action verbs as you build out your resume. Often a limited number of verbs accurately describe your professional experience, especially in a technical management role. That said, differentiating your usage of action verbs can enhance the reading experience for the hiring manager and keep your content fresh.
Use these action verbs to capture your professional experience:
| Action Verbs | |
|---|---|
| Analyzed | Collaborated |
| Coordinated | Created |
| Deployed | Designed |
| Developed | Diagnosed |
| Drove | Enhanced |
| Evaluated | Generated |
| Identified | Implemented |
| Improved | Managed |
| Oversaw | Performed |
| Resolved | Spearheaded |
How do you align your resume with an information technology manager job description?+
According to the Bureau of Labor Statistics, the average annual salary for IT occupations was $100,530 in May 2022. There are about 377,500 openings projected each year due to employment growth and the need to replace workers who leave their occupations permanently. Because of the high compensation of these roles, you’ll need to align your resume with the job description to stand out from the competition. Hiring managers sometimes review over a hundred resumes for openings. By tailoring your document towards the needs of each organization, you’ll improve your odds of differentiating yourself from the applicant field.
For example, suppose an organization is seeking an IT manager with a strong cloud technology background. In that case, you might want to highlight your experience working with Microsoft Azure or leading complex migration projects. If a company is seeking an IT professional with global leadership experience, you will provide specific examples of you coordinating with onshore and offshore teams to support IT operations. By aligning your resume with the job description, you’ll maximize your chances of landing your next big interview.
What is the best information technology manager resume format?+
The reverse chronological format is the most suitable format for IT managers. This approach places your most recent and relevant experience first while also showing your career progression over time. If you’re making a career change, you can opt for a combination format if the situation demands it. This features your skills and certifications above your work history while providing a framework for you to craft detailed bullet points for your IT projects.
Expert Advice: Include a cover letter with your resume
Once you’re done with your resume, add a cover letter before sending it off to your prospective employer. This is an excellent opportunity to speak directly to the hiring manager and make a case for why you’re the best candidate for the job.
Remember, a cover letter should be fairly succinct. Don’t exceed more than 400 words — 250 to 300 is ideal. For more information and ideas, view our Information Technology Cover Letter Examples.
