Virtual Assistant Resume Examples
Years of Experience
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- #2
- #3
Rick Johnson
(123) 456-7890
[email protected]
123 Your Street, Nashville, TN 12345
Profile
A Virtual Assistant with three years of experience, specializing in administrative support, calendar management, travel planning, and client relations. A strong history of planning events and identifying improvement opportunities for administrative functions. Adept at supporting onboarding procedures and HR functions for new hires.
Professional Experience
Virtual Assistant, Allen and Roberts Legal Associates, Nashville, TN
September 2019 – Present
- Deliver administrative and secretarial support for legal and marketing departments, field phone inquiries, and schedule appointments and consultations
- Create agendas and manage calendars for firm lawyers, which includes coordinating travel planning, booking flights, and arranging lodging
- Conduct expense reporting for office supplies and interface with vendors to coordinate purchases and schedule delivery
- Create and manage client invoices, process payments, and communicate with clients to develop payment plans and resolve invoice discrepancies
Virtual Assistant, Gentile Legal Associates, Nashville, TN
May 2018 – September 2019
- Provided administrative support to senior legal professionals, coordinated executive calendars, and managed communications with clients via phone and email
- Coordinated with the HR team to develop new-hire onboarding plans and HR documentation, which included scheduling training orientations
Education
Associate of Arts (A.S.) Communication
Nashville Community College, Nashville TN, May 2016 – May 2018
Key Skills
- Administrative Support
- Microsoft Office Suite
- Travel Itineraries
- Calendar Management
- Written Communication
Certifications
- Certified Administrative Professional (CAP), 2020
Jessica Lin
(123) 456-7890
[email protected]
123 Your Street, Boston, MA 12345
Profile
A Virtual Assistant with four years of experience, specializing in executive support, marketing, accounts payables, and operations management. A strong history of planning events and identifying improvement opportunities for administrative functions. Adept at supporting onboarding procedures and HR functions for new hires.
Professional Experience
Virtual Assistant, Johnson Finance Consultants, Boston, MA
September 2018 – Present
- Manage calendars for the CEO and CFO of a leading financial firm, coordinate travel for 60+ employees, interviewees, and guests per year, secure flights, hotels, and transportation, and oversee an annual travel budget valued at $250K
- Identify administrative issues with data entry and filing procedures and propose solutions to streamline operations, resulting in a reduction of 15 work hours per week
- Create agendas for executive meetings, update action items, and gather data from cross-functional departments to create PowerPoint presentations
Virtual Assistant, New England Financial Firm, Boston, MA
May 2017 – September 2018
- Served as the point of contact for client accounts valued at $100K-$250K, fielded inquiries, resolved account issues, and identified solutions to customer needs
- Oversaw an $80K office budget for supplies and created expense reports
- Managed executive calendars, created itineraries, and drafted email correspondence
- Utilized Trello and Asana to coordinate operational tasks for the office team
Education
Associate of Arts (A.A.) Business Administration
Boston Community College, Boston, MA May 2015 – May 2017
Key Skills
- Account Management
- Executive Support
- Budget Management
- Logistics
- Operations Management
Certifications
- Certified Administrative Professional (CAP), 2020
Alisha Brown
(123) 456-7890
[email protected]
123 Your Street, Philadelphia, PA 12345
Profile
A Virtual Assistant with five years of experience, specializing in executive communication, operations management, calendar management, and social media. A proven track record of interfacing with cross-functional teams to resolve operational and administrative issues.
Adept at planning and executing in-person and virtual events.
Professional Experience
Virtual Assistant, Philadelphia Software Corp., Philadelphia, PA
September 2017 – Present
- Provide executive support for the management team and CEO, coordinate schedules, manage travel arrangements, and oversee $200K in annual travel expenses
- Plan and execute 20+ virtual events per year during Covid-19 to improve employee engagement and increase team morale
- Collaborate with the marketing team to draft customer marketing emails and deliver daily updates on Facebook and LinkedIn social media accounts
- Support the transition to remote workflows and coordinate with HR teams to create documentation and corporate newsletters for return to in-person office activities
Virtual Assistant, Liberty Tech Solutions, Philadelphia, PA
May 2016 – September 2018
- Provided administrative and executive support to senior leadership, which included managing corporate calendars, coordinating agendas, and mitigating scheduling conflicts
- Gathered and organized expense report data into Excel spreadsheets to improve transparency for financial decision making and office expenditures
- Fielded phone inquiries from customers, documented client issues, and escalated issues to management teams and appropriate departments
Education
Associate of Arts (A.S.) Marketing
Philadelphia Community College, Philadelphia, PA May 2014 – May 2016
Key Skills
- Executive Communication
- Virtual Event Planning
- Cross-Functional Leadership
- Microsoft Excel
- Social Media
Certifications
- Certified Administrative Professional (CAP), 2020
Common Key Skills and Action Verbs for Virtual Assistant Resumes
Incorporating action verbs and key skills that align with the job posting is critical to ensure compliance with Applicant Tracking System (ATS) software requirements. If your resume lacks a certain number of keywords during the initial scan, you won’t advance to the next phase of the application process. It’s also important to highlight these key terms to show hiring managers that you have all the relevant qualifications and skills the organization needs. Below, you’ll find a list of keywords you may encounter during your job search.
| Key Skills and Proficiencies | |
|---|---|
| Accounts Payable (AP) | Administrative Support |
| Agenda Planning | Asana |
| Calendar Management | Client Relations |
| Communication | Customer Service |
| Customer Relationship Management (CRM) | Budget Management |
| Event Management | Event Planning |
| Executive Communications | Executive Support |
| Expense Reporting | Human Resources (HR) |
| Marketing | Microsoft Excel |
| Microsoft PowerPoint | Microsoft Word |
| Operations Management | Social Media |
| Travel Itinerary | Travel Planning |
| Trello | Vendor Relations |
| Action Verbs | |
|---|---|
| Analyzed | Communicated |
| Conducted | Coordinated |
| Created | Developed |
| Drove | Enhanced |
| Executed | Identified |
| Implemented | Improved |
| Interfaced | Led |
| Managed | Organized |
| Oversaw | Partnered |
| Planned | Resolved |
| Supported | |
Tips for Writing a Better Virtual Assistant Resume
Quantify your administrative experience
The best way to make a strong impression on potential employers is to showcase your professional achievements. Including monetary figures and metrics will help demonstrate your ability to create value for the companies you work for. For example, if you developed a new process to improve operational efficiency, you should include the number of work hours you saved or how much you reduced costs. Below, you’ll find examples to help you quantify your professional experience.
Example #1
Good
Led the implementation of a new travel management tool to compare flight fares and hotel prices, which reduced travel expenses for the company by $30K per year
Bad
Helped implement a new tool to reduce expenses for travel by comparing pricing across different airlines and hotel agencies
Example #2
Good
Analyzed expense reports for office supplies and device software, compared pricing across vendors, and provided reports to the executive team to support the selection of new vendors, resulting in a 20% annual cost reduction
Bad
Created reports on pricing to help the executives select new vendors, which saved the organization a substantial amount in annual costs
Feature your leadership abilities
Virtual assistants often interface with executives and management teams on a daily basis. They may also serve as the point of contact for clients or departments. Companies want candidates who can communicate effectively across all levels of the organization, and it’s important to demonstrate your expertise in this area with tangible examples. Below, you’ll find some examples to help you feature your leadership skills on your resume.
Example #1
Good
Coordinated with the CEO to plan agendas, create corporate presentations, and organize high-level meetings with the executive team to define long-term organizational strategy
Bad
Create presentations, plan meetings, and develop reports for management in a timely and efficient manner
Example #2
Good
Served as the point of contact for a diverse client base and coordinated with cross-functional teams to resolve issues and ensure customer satisfaction
Bad
Spoke politely with clients and maintained positive working relationships with various teams to achieve objectives
How to Align Your Resume With the Job Description
To garner interest from potential employers, you need to tailor your resume to individual job descriptions. Organizations want to interview candidates that align with their needs. Including keywords from the job posting on your resume will send a clear message that you’re the ideal candidate for the position. This strategy will allow you to meet ATS requirements and make a strong impression on the hiring manager.
When determining what qualifications to prioritize on your resume, you should evaluate the order in which the keywords appear on the posting. Qualifications listed in the opening paragraph or closer to the top often have more weight. If you notice that a term is repeated more than once, it’s clear that the employer heavily values this skill set. Consider integrating those terms directly into your profile or one of your top bullet points to maximize visibility. Below, you’ll find an example to help you align your resume with the job description.
Virtual Assistant Job Description Example
XYZ, Inc. is a leading insurance firm named one of the best places to work in New York. We’re looking for a virtual assistant who excels in executive support and travel planning to join our organization. We value candidates who thrive in collaborative, cross-functional environments. This role will require expertise in both client relations and operations management.
Responsibilities:
- Oversee calendar management and travel planning for key executives, including booking hotels, flights, and transportation
- Support the Human Resources (HR) team in coordinating onboarding and creating documentation for new hires
- Provide executive support for management teams and the C-suite, including planning agendas, scheduling meetings, and managing vendor relations
- Leverage communication skills to interface with clients, identify needs, resolve issues, and provide quality customer service
Qualifications:
- High School Diploma required, Associate’s degree in marketing preferred
- 2-3 years of experience working as a virtual assistant
- Expertise in event planning and budget management
- Proficient in Microsoft PowerPoint, Microsoft Excel, and CRM tools
According to the job description, the ideal job applicant should have the following qualities and/or experience:
- Virtual Assistant
- Executive Support
- Travel Planning
- Client Relations
- Operations Management
- Calendar Management
- Human Resources (HR)
- Event Planning
- Budget Management
- Microsoft Excel
- Microsoft PowerPoint
- CRM
- Customer Service
- Vendor Relations
Next, take what you highlighted from the job description and include your experience and skills that match. Below is an example of how to incorporate them in your resume to your advantage:
Virtual Assistant Work Experience Example
Profile
A Virtual Assistant with three years of experience, specializing in executive support, vendor relations, human resources (HR), and budget management. Adept at coordinating with cross-functional teams and C-level executives to deliver unparalleled customer service to multi-million-dollar client accounts.
Virtual Assistant
New York Finance Consultants Inc., October 2018 – Present
- Field inquiries from prospects via phone and email, coordinate leads using an internal CRM tool, and perform event planning for in-person and virtual gatherings
- Deliver executive support to finance executives, including calendar management activities and travel planning for high-level meetings with prospects
Key Skills
- Operations Management
- Client Relations
- Microsoft PowerPoint
- Microsoft Excel
- Executive Support