Working as a receptionist can be a way to use your customer service skills to enhance efficiency at the office and ensure clients have a positive experience from start to finish. Mention your technical and communication abilities along with expertise in administrative tasks. Find out how to tailor your receptionist resume to align with your career goals as you apply for a new position.
Most Popular Receptionist Resumes
Entry-Level Receptionist Resume

Why this receptionist resume example is strong
This resume is an excellent example for a recent college graduate applying for receptionist roles. It highlights relevant administrative experience, such as managing phone lines, scheduling appointments, and providing support in a busy university setting. The candidate’s proficiency in key office software like Microsoft Office and Google Suite is clearly outlined, along with strong communication skills. By showcasing experience in both customer service and administrative support, the resume effectively positions the candidate for success in a receptionist role. Learn more about how to make a resume.
Mid-Level Receptionist Resume

Why this receptionist resume example is strong
This resume is a solid example for an experienced receptionist, particularly in healthcare settings. It highlights key responsibilities such as managing patient check-ins, coordinating appointments, and maintaining both physical and digital records. The candidate’s ability to handle a fast-paced environment with a high volume of patients is clearly demonstrated, along with experience in coordinating with insurance companies and healthcare providers. With a strong emphasis on customer service and administrative support, this resume effectively showcases the candidate's qualifications for a receptionist role in healthcare. Learn more about resume skills.
Senior Receptionist Resume

Why this receptionist resume example is strong
This resume is a strong example for a seasoned receptionist with over a decade of experience in managing high-volume settings. The candidate’s leadership skills are demonstrated through managing a team of receptionists, while their ability to handle multiple responsibilities, such as scheduling, mail correspondence, and visitor assistance, showcases strong organizational capabilities. With experience in both hospitality and property management, this resume highlights the candidate’s versatility and commitment to customer service. Their proficiency in key office tools like Microsoft Office and Google Suite makes them an ideal fit for roles in fast-paced, professional environments. Explore resume formatting.
Veterinary Receptionist Resume Example

Why this veterinary receptionist resume example is strong
This receptionist resume highlights the candidate’s experience providing valuable administrative support for veterinary practices. The bullet points showcase the applicant’s proven track record of improving satisfaction scores, which is vital for these types of organizations. Learn how to list relevant coursework.
Health Care Receptionist Resume Example

Why this health care receptionist resume example is strong
This resume example excels with a clean layout and a strong professional experience section. The candidate uses hard numbers and metrics to their advantage here, drawing attention to significant improvements in both patient satisfaction and billing accuracy. Learn how to list your education on a resume.
Dental Receptionist Resume Example

Why this dental receptionist resume example is strong
This resume example excels with a clean layout and a strong professional experience section. The candidate uses hard numbers and metrics to their advantage here, drawing attention to significant improvements in both patient satisfaction and billing accuracy. Learn more about resume skills.
Receptionist Resume Example

Why this receptionist resume example is strong
This resume example is effective in demonstrating the candidate’s exceptional administrative skills using tangible and compelling examples. The bullet points showcase how the applicant has positively impacted office operations throughout their career. Explore how to list certifications on your resume.
Medical Receptionist Resume Example

Why this medical receptionist resume example is strong
This medical receptionist resume is effective in capturing the candidate’s expertise in managing administrative functions in fast-paced clinical settings. The bullet points emphasize the applicant’s ability to communicate effectively with medical professionals and diverse patient populations, which is essential for this type of role. Learn how to list your education on a resume.
Hair Salon Resume Example

Why this hair salon receptionist resume example is strong
This hair salon receptionist resume excels in capturing the candidate’s dynamic experience within the beauty services industry. The bullet points emphasize the applicant’s ability to upsell beauty products and establish rapport with clientele, which is sure to grab the attention of the hiring manager. Learn more about resume formatting.
Front Desk Receptionist Resume

Why this receptionist resume example is strong
This resume is a great example for an experienced receptionist, particularly in a medical setting. It showcases eight years of expertise in managing office schedules and patient-staff communications, along with a demonstrated ability to improve office efficiency, as shown by the introduction of a new database. The resume also highlights strong technical skills in Microsoft Office and VoIP systems, essential for streamlining office operations. With certifications in both general reception duties and Microsoft Office, this resume effectively demonstrates the candidate's qualifications for medical office roles. Learn how to list certifications on your resume.
Veterinary Receptionist Resume

Why This Resume Works
This receptionist resume highlights the candidate’s experience providing valuable administrative support for veterinary practices. The bullet points showcase the applicant’s proven track record of improving satisfaction scores, which is vital for these types of organizations. Explore how to put volunteer work on a resume.
Salon Receptionist Resume

Why This Resume Works
This salon receptionist resume showcases the candidate's strong client-facing skills, with a focus on customer service and appointment management. It also highlights the candidate’s experience in upselling beauty products, which is valuable in the beauty industry. The resume effectively captures the candidate's relevant experience and expertise. Learn more about resume formatting.
Legal Receptionist Resume

Why This Resume Works
This legal receptionist resume effectively highlights the candidate's specific experience in a legal office setting. By focusing on administrative responsibilities such as document management and client interactions, the resume demonstrates the candidate’s attention to detail and professionalism. Learn how to list relevant coursework on a resume.
Front Desk Receptionist Resume

Why This Resume Works
This front desk receptionist resume highlights the candidate’s strong customer service background, especially in hotel and resort settings. By showcasing specific responsibilities and achievements, such as guest check-in and check-out procedures, the resume provides a solid example of how the candidate has contributed to smooth operations. Explore resume skills.
Entry-Level Receptionist Resume

Why This Resume Works
This entry-level receptionist resume highlights the candidate’s willingness to learn and their strong foundation in office administration. Their ability to manage tasks, such as answering calls and scheduling appointments, is emphasized, making it a great example for candidates starting their careers in administrative roles. Learn how to make your resume stand out here.
Medical Receptionist Resume

Why This Resume Works
This resume highlights the candidate’s specific experience in medical office administration, with a focus on patient interaction and office management. By emphasizing the candidate’s proficiency in HIPAA compliance and insurance verification, the resume effectively demonstrates qualifications that are highly valued in the healthcare industry. Learn how to list your education on a resume.
Legal Receptionist Resume

Why This Resume Works
This resume demonstrates the candidate’s strong foundation in the legal field, with a focus on administrative skills and client communication. By highlighting experience with case preparation and legal document management, this resume positions the candidate well for roles in law firms. Check out resume summary examples.
Veterinary Receptionist Resume

Why This Resume Works
This veterinary receptionist resume effectively highlights the candidate’s hands-on experience with animal care and client communication. By showcasing their ability to manage appointments, process billing, and handle medical records, the resume makes the candidate a strong fit for veterinary practices. Explore how to list references on a resume.
Salon Receptionist Resume

Why This Resume Works
This salon receptionist resume effectively highlights the candidate’s ability to manage appointments and customer relations. The emphasis on upselling products and increasing sales, combined with strong organizational skills, makes the candidate an asset to any salon. Learn about technical skills for your resume.
Legal Receptionist Resume

Why This Resume Works
This resume highlights the candidate’s ability to handle a variety of administrative tasks in a legal setting, with specific attention to client interactions, document management, and office organization. By showcasing relevant legal office experience, this resume positions the candidate as a strong fit for legal receptionist roles. Learn how to list your education on a resume.
Medical Receptionist Resume

Why This Resume Works
This resume effectively showcases the candidate’s depth of experience in managing medical office functions, including patient scheduling and insurance coordination. The resume demonstrates strong customer service skills, which are crucial for medical receptionist roles. Explore how to put volunteer work on your resume.
Veterinary Receptionist Resume

Why This Resume Works
This resume highlights the candidate’s strong experience working in veterinary settings, showcasing proficiency in both customer service and medical office administration. By emphasizing specific veterinary-related tasks, it effectively positions the candidate for future opportunities in animal health care offices. Check out customer service skills for resumes.
Hotel Receptionist Resume

Why This Resume Works
This hotel receptionist resume highlights a wealth of relevant experience in a high-end hospitality environment. The candidate effectively showcases their ability to manage guest services, reservations, and office tasks, making them a strong candidate for any hotel receptionist role. Check out resume skills.
Medical Receptionist Resume

Why This Resume Works
This resume is a strong example of a medical receptionist’s ability to manage both administrative and patient-facing duties. It highlights the candidate’s expertise in scheduling, medical record maintenance, and insurance coordination, making them an ideal candidate for healthcare office positions. Learn how to list certifications on your resume.
Front Desk Receptionist Resume

Why This Resume Works
This front desk receptionist resume effectively showcases the candidate’s ability to handle high volumes of client interactions, both in a hotel and office setting. The candidate’s skills in customer service, scheduling, and multitasking are clearly demonstrated. The resume’s focus on essential front desk duties, such as guest management and organization, makes it well-suited for any hospitality or office receptionist position. Check out how to email your resume.
Receptionist Text-Only Resume Templates and Exampless
How To Write a Receptionist Resume
1. Write a compelling profile summarizing your receptionist qualifications
When you’re applying for a receptionist position, you need to show potential employers that you have the right balance of customer service skills and technical ability to handle the front end of the business. A key place to highlight these skills is your resume’s profile section. Use this paragraph to give an overview of your career, such as years of experience, and mention any specific technical proficiencies, such as customer relationship management (CRMs) or scheduling software. Entry-level applicants can focus on professional skills and how they can help create a better client experience.
Senior-Level Profile Example
Personable and professional receptionist with over a decade of experience in fast-paced, high-volume settings. Combines a commitment to superior customer service with strong verbal and written communication skills, expert knowledge of Microsoft Office, and experience with various CRMs.
Entry-Level Profile Example
Recent college graduate with experience in customer service and administrative support. I am a fast learner who thrives on interacting with people and providing unparalleled assistance to internal employees, external guests, and clients.
2. Add an accomplishment-driven receptionist professional experience section
The professional experience section of your resume gives the hiring manager an idea of your job history, previous responsibilities, and duties and whether you have the knowledge and skills to be a good fit. Use powerful action verbs to describe your duties, and fit in data points when possible. For example, don’t just say you answered the phone. Mention you greeted an average of 15 customers per hour and transferred their calls to the appropriate department. It can also be helpful to include any technology upgrades you were a part of or how you impacted customer satisfaction surveys.
Senior-Level Professional Experience Example
Receptionist, EFG Property Management, Philadelphia, PA
April 2012 – September 2016
- First point-of-contact for property management firm with 30+ properties throughout Philadelphia
- Answered a multi-line phone system and transferred callers quickly and accurately to appropriate departments
- Greeted office visitors and provided information and assistance as needed
- Processed rent payments and security deposits
- Filed lease paperwork and other legal documents
- Logged and tracked maintenance requests for all properties
Entry-Level Professional Experience Example
Receptionist, Temple University Financial Aid Office, Philadelphia, PA
June 2017 – present
- Answer phones and direct calls to financial aid counselors or other appropriate personnel
- Oversee departmental email account and forward inquiries to appropriate personnel
- Schedule counseling appointments for current and prospective students and families
- Open and sort incoming mail
- Provide administrative support to financial aid counselors and other personnel as needed, including data entry, filing, sending faxes, and making photocopies
3. Include relevant receptionist education and certifications
While many receptionist positions may be considered entry-level, those for larger companies or private firms in industries such as law and health care may require specific certifications or a certain education level. Highlighting any relevant coursework or certifications you have can make you a more attractive candidate. If you took business classes in college, you can point to assignments that gave you a better understanding of how office operations support the business’s larger growth goals. Receptionist certifications, software proficiencies, and other relevant credentials can show that you have a deep interest in the industry and are invested in growing your skills.
Certifications
Template
- [Certification Name], [Awarding Organization], [Completion Year]
Example
- Certified Professional Receptionist, International Association of Administrative Professionals, 2022
Education
Template
- [Degree Name]
- [School Name], [City, State Abbreviation] – [Graduation Month and Year]
Example
- Bachelor of Science, Tourism & Hospitality Management
- Temple University, Philadelphia, PA – May 2009
4. List relevant receptionist key skills and proficiencies
The main function of a resume is to show that you have the professional skills and experience to succeed in the role. Hiring managers for receptionist positions are looking for specific professional and technical skills, and making sure to list these in your resume under a key skills section or work them into the professional experience section can put you at the top of the stack.
Start with any skills listed in the job description, such as Windows proficiency and experience with multi-line phone systems, and work your way down to more general ones if you have room. Here are some common proficiencies hiring managers are looking for in prospective receptionists.
Key Skills and Proficiencies | |
---|---|
Ability to work under pressure | Adaptability and flexibility |
Attention to detail | Basic computer and math skills |
Complaint resolution | Customer service orientation |
Data entry and record-keeping | Excellent communication skills (verbal and written) |
Familiarity with office equipment | Knowledge of office software, such as Microsoft Office or Google Suite |
Multitasking abilities | Organization and time management |
Positive attitude | Problem-solving skills |
Professional appearance and demeanor | Strong interpersonal skills |
How to Pick the Best Receptionist Resume Template
Starting with a resume template can make it easier to create a simple yet effective resume so you can apply for receptionist jobs. The best templates make good use of white space, are easily skimmable, and show off your most relevant skills and accomplishments. Look for templates that make good use of bullets, bolding, and italics and are customizable so you can tailor them to each job posting.
Frequently Asked Questions: Receptionist Resume Examples and Advice
What are common action verbs for receptionist resumes?-
The professional experience section of your resume is arguably the most important, but it can also be the most daunting to write. Each bullet should start with an action verb that represents the job duty and highlights part of your skill set. If most of your positions are similar, you could run low on action verbs to describe your work. We’ve included a list of common action verbs for receptionist positions below for when you get stuck.
Action Verbs | |
---|---|
Answered | Arranged |
Assisted | Collected |
Coordinated | Directed |
Distributed | Escalated |
Maintained | Operated |
Organized | Prepared |
Received | Resolved |
Responded | Scheduled |
Transferred | Updated |
Verified | Welcomed |
How do you align your resume with a job description?-
You’re likely applying to more than one receptionist job, and there is no need to create a new resume for each position. But you do need to tailor your resume to each job description. Hiring managers today are busy and often have to sort through hundreds of resumes, and the competition is likely to get stronger, with little to no job growth expected for receptionist roles through 2031.
To help find the right candidate sooner, managers often use applicant tracking software (ATS). ATS scans the resumes and automatically filters them by best fit, largely on how many keywords from the job description match the resume. By ensuring that you’re tailoring your resume to the job description, you can increase the chances that you make it through the first — and hopefully last — round of cuts.
What is the best receptionist resume format?-
While the best resume format for a receptionist position varies depending on your skills and experience, a targeted resume generally works well for this job. This type of resume makes it easy to highlight the specific skills and proficiencies you have that line up with the job posting. For example, if you are familiar with the employer’s appointment scheduling software listed in the job description, highlighting this informs them you won’t need extensive training to start handling calls. A targeted resume can also be beneficial for entry-level applicants with transferable skills in other industries.
Should my receptionist resume be one or two pages?-
Your receptionist resume should ideally be one page, especially if you have fewer than 10 years of experience. A two-page resume can be effective for seasoned professionals with a longer track record if it highlights accomplishments and skills directly relevant to the job. Every detail should add value and strengthen your candidacy.
Limit your work experience to the past 10 to 15 years, unless earlier positions are highly relevant. Keeping your resume concise and targeted will make a strong and memorable impression on potential employers.
Finishing your resume can bring a big sigh of relief, but you’re not quite done yet. Unless the job posting says not to, including a matching cover letter is always a good idea. If you’re unsure how to start, look at these receptionist cover letter examples and templates for ideas.
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