A top-notch resume is crucial for climbing the career ladder or landing that dream job. As a supervisor, your resume must showcase your leadership and managerial skills while highlighting your suitability for the specific role you’re interested in.
Align your resume with your career goals and the unique requirements of the company you want to work for. We provide real supervisor resume examples and expert advice to help you create a resume that captivates employers and leaves a lasting impression.
This resume uses bullet points to showcase skills and accomplishments in the professional experience section, which makes it easy for hiring managers to scan the resume quickly.
This resume example opens with a strong, keyword-filled summary and includes a detailed education and certification section before closing with key skills to include more keywords.
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Why this assistant manager resume example is strong:
By using highlight headings under their professional experience, this job seeker calls attention to special achievements that set them apart from other candidates.
This management resume uses highlight headings to set apart specific accomplishments and uses statistics and numbers to give potential employers concrete examples of their abilities.
This shift leader resume uses a concise profile section to summarize their five years of experience to give potential employers the most important information upfront.
Supervisor Text-Only Resume Templates and Examples
A customer service supervisor with eight years of professional experience specializing in operations management, customer success, and team building. A strong history of leading diverse teams to enhance operational performance and improve the customer experience.
Professional Experience
Customer Service Supervisor, Detroit Metropolitan Airport, Detroit, MI October 2019 – present
Oversee daily frontline operations for a major airport, manage a team of over 35 frontline staff, coordinate daily workflows and scheduling, and provide a high-quality customer experience, including identifying resolutions to escalated issues
Provide coaching and training to team members to build a collaborative work culture centered on safety and customer service, resulting in an 87% rating on customer surveys
Conduct operational audits and root cause investigations to ensure the safety of team members and passengers during boarding and flights
Customer Service Supervisor, KDET Detroit City Airport, Detroit, MI June 2015 – October 2019
Led a team of over 30 frontline team members and coordinated cross-functionally with flight attendants to deliver an exceptional customer experience, which included managing daily operations in compliance with corporate policies and service standards
Exceeded annual customer service goals by 12% by optimizing workflows, improving operational performance, and adjusting resources in accordance with customer volume
Education
Bachelor of Business Administration (B.B.A.) University of Michigan, Ann Arbor, MI September 2011 – June 2015
Certifications
Customer Service Manager, Customer Service Institute of America, 2015
Key Skills
Customer care
Operations management
Process improvement
Quality assurance
Team building
Why this supervisor resume example is strong:
This resume uses bullet points to showcase skills and accomplishments in the professional experience section, which makes it easy for hiring managers to scan the resume quickly.
Cameron Malfara
(123) 456-7890 [email protected] LinkedIn | Portfolio
New York, NY 12345
Profile
A dynamic IT supervisor with eight years of experience specializing in end-user support, system administration, and operations management. A proven track record of leading and developing large help desk teams to troubleshoot complex technical issues. Adept at identifying process improvement opportunities to enhance workflows and client satisfaction.
Professional Experience
IT Supervisor, Skyline Conferencing Solutions, New York, NY July 2017 – present
Manage, build, and develop a help desk team with over 25 IT personnel, serve as the escalation point for tier III issues, and optimize resource allocation and forecasting to ensure appropriate staffing levels during high-volume periods
Develop and train over 60 help desk staff on communication, troubleshooting, SOPs, and customer service best practices, resulting in a 10% increase in client satisfaction scores
Identify opportunities to improve service quality and establish a process to document technical solutions in a shared knowledge base, resulting in a 15% call-time reduction
Help Desk Supervisor, McAfee, New York, NY June 2015 – July 2017
Oversaw all aspects of help desk operations for an anti-virus software provider, managed a team of over 30 team members troubleshooting tier I and tier II issues for customers, and successfully improved resolution times by 10%
Established a high-performance, customer-focused work culture to enhance the quality of service delivery and exceed customer satisfaction objectives by 10% to 20% year over year
Education
Bachelor of Science (B.S.) Information Technology University of Syracuse,New York, NY September 2011 – June 2015
Certifications
Certified Service Desk Manager (CSDM), Knowledge Academy, 2015
CompTIA A+, 2014
Key Skills
Help desk support
IT
Operations management
Process improvement
Training and development
Why this supervisor resume example is strong:
This resume example opens with a strong, keyword-filled summary and includes a detailed education and certification section before closing with key skills to include more keywords.
Sarah Johnson
(123) 456-7890 [email protected] LinkedIn | Portfolio
Nashville, TN 12345
Profile
A results-driven operations supervisor with over 10 years of experience overseeing daily warehouse operations for large packaging companies. A strong history of managing, training, and developing teams with over 50 personnel. A proven track record of identifying opportunities to optimize workflows and enhance product distribution.
Manage a team of 55 warehouse staff for a multi-million-dollar packaging company, identify opportunities to optimize workflows, eliminate process gaps, and implement new SOPs, resulting in a 25% reduction in production distribution time
Deliver training to over 100 personnel on OSHA standards and create a safety culture centered on accountability, resulting in a 50% reduction in workplace accidents
Conduct workforce planning, forecasting, and resource allocation to ensure optimal staffing levels and successfully reduce annual labor costs by $80,000
Operations Supervisor, Cromwell Packaging Solutions, Nashville, TN June 2013 – November 2016
Led the implementation of lean manufacturing and new SOPs to reduce quality deviations and enhance work-site productivity, performed root cause analysis to address performance variances, and generated an 8% reduction in packaging time
Managed a team of over 40 warehouse personnel, provided training on job functions, OSHA safety, and operational workflows, and established a forward-thinking work culture
Education
Bachelor of Business Administration (B.B.A.) University of Tennessee, Knoxville, TN September 2009 – June 2013
Certifications
Six Sigma Green Belt, IASSC, 2016
Key Skills
Lean manufacturing
Operations management
OSHA safety
Root cause analysis
Workflow optimization
Why this supervisor resume example is strong:
This resume example uses concrete statistics to illustrate the candidate’s work experience and accomplishments.
Justine Bello
(012) 946-3587 [email protected]
123 Main Street, Tampa, FL 12345
Profile
Customer-focused Assistant Manager with 9+ years of experience in the retail sector. Skilled at building and motivating sales teams to deliver outstanding customer experiences.
Professional Experience
Assistant Manager, PMB Clothing, Tampa, FL | September 2015 to Present
Hire and train a team of sales representatives
Ensure customers are satisfied with the level of service offered
Monitor sales representatives’ adherence to company policies and protocols
Confirm that all displays and clothing racks are organized
Set and execute strategies to grow sales
Highlight:
Launched a brand loyalty program that increased sales by 35% and customer satisfaction by 27%
Assistant Manager, Nationwide Pools, Tampa, FL | September 2011 to August 2015
Oversaw daily business operations on the sales floor
Initiated follow-up calls to ensure customer satisfaction
Hired and trained new sales representatives
Promoted customer loyalty and grew sales by providing friendly, knowledgeable service
Helped book installation and delivery teams for customers
Ensured that sales representatives followed all company policies and protocols
Highlights:
Exceeded weekly sales goals by 30%-35%
Won “Employee of the Month” award 5 times
Education
Bachelor of Science (BS) in Retail Management, The University of Tampa, FL | 2011
Key Skills
Budgeting & Cost Accounting
Business Development
Strategic Business Planning
Customer Relations & Service
Lead Conversion
Process Redesign & Improvement
Staff Training & Development
Team Leadership & Motivation
Why this assistant manager resume example is strong:
By using highlight headings under their professional experience, this job seeker calls attention to special achievements that set them apart from other candidates.
Darcy Hall
(123) 456-7891 | [email protected] | Boise, ID 83707 | LinkedIn
Profile
Restaurant Manager with 7+ years’ experience streamlining operations for high-quality eateries. Passionate about elevating both the restaurant work culture and customers’ dining experience. Skilled at balancing urgent priorities in a fast-paced service environment.
Key Skills
Customer Service & Satisfaction
Food Safety & Sanitation
Reporting & Documentation
Social Media Marketing
Task Prioritization
Team Training & Motivation
Professional Experience
Assistant General Manager, Lucky Fins Downtown Boise, Boise, ID | January 2020 to Present
Oversee and facilitate various business areas including cost reduction, digital marketing, personnel management, shift scheduling, and vendor relations
Highlights:
Introduced training and manager-staff communication protocols that helped raise employee retention by 25% in 2 years
Negotiated 10% lower kitchen gear costs with vendors
Identified and recovered $15K in miscellaneous losses
Launched digital promotions and photo contests that increased social media engagement by 50%
Dining Room Manager, Anthony’s Restaurants, Boise, ID | March 2016 to December 2019
Hired, trained, and supervised 25+ service team members
Coordinated menu planning and preparation
Educated and coached staff on effective product up-selling and cross-selling
Conducted thorough health and safety training
Highlights:
Motivated team to consistently exceed monthly sales goal by more than 10%
Decreased variable costs 10% by reducing inventory waste
Led restaurant to consistently earn a score of 97%+ from the Central District Health Environmental Health Department
Education
Candidate: Associate of Applied Science – Culinary Arts, College of Southern Idaho, Boise, ID | expected 2024
Coursework on:
Food Sanitation
Human Relations
Menu Management
The Professional Kitchen I
Why this management resume example is strong:
This management resume uses highlight headings to set apart specific accomplishments and uses statistics and numbers to give potential employers concrete examples of their abilities.
Aliya Jackson
(123) 456-7890 [email protected]
123 W Adams Ave, Detroit, MI 12345
Profile
A Shift Leader with five years of professional experience within the foodservice industry, specializing in operations management, food service, guest relations, and inventory control. A proven track record of building and leading high-performance teams to enhance the dining experience and improve guest satisfaction.
Professional Experience
Shift Leader, Olive Garden, Detroit, MI
May 2018 – Present
Deliver operations management support to the General Manager, including managing team members, conducting scheduling, and purchasing $30K in weekly food inventory
Lead teams of 20+ waitstaff and kitchen personnel, enhance communication across the front of the house and back of the house, provide coaching and mentorship, and develop a culture of continuous improvement to improve guest satisfaction scores to 85%
Create reports for the General Manager and District Manager on guest traffic data, survey scores, inventory variance, waste, and portion control metrics
Shift Leader, Carraba’s, Detroit, MI
May 2016 – May 2018
Coordinated with the restaurant manager to supervise daily restaurant operations, manage teams of up to 20+ servers, hostesses, and kitchen staff, and ensure compliance with food safety and guest service standards
Developed shift plans to ensure optimal staffing levels during peak traffic, holidays, and bi-monthly promotions to maintain quality standards
Education
Associate of Science (A.S.) Business Administration
Wayne County Community College, Detroit, MI, September 2014 – May 2016
Key Skills
Operations Management
Customer Service
Team Leadership
Communication
Process Improvement
Why this shift leader resume example is strong:
This shift leader resume uses a concise profile section to summarize their five years of experience to give potential employers the most important information upfront.
How To Write a Supervisor Resume
1. Summarize your supervisor qualifications in a dynamic profile
Your resume profile is a quick look at what you offer and how you can add to the company’s success. It should be just two to three impactful sentences that grab the attention of hiring managers. Think of your most impressive professional qualities or achievements and mention a couple.
Extract keywords and phrases from the job description, highlighting the desired skills and qualifications. As a supervisor, emphasize your leadership experience and track record for driving operational efficiency. Focus on showcasing your proven ability to guide and inspire teams, implement effective strategies, and achieve goals. Persuade readers to dive deeper into your resume with this snapshot of your professional prowess.
Professional Profile - Example #1
A results-driven operations supervisor with over ten years of experience overseeing daily warehouse operations for large packaging companies. A strong history of managing, training, and developing teams with over 50 personnel. A proven track record of identifying opportunities to optimize workflows and enhance product distribution.
Professional Profile - Example #2
A dynamic information technology (IT) supervisor with eight years of experience specializing in end-user support, system administration, and operations management. A proven track record of leading and developing large help desk teams to troubleshoot complex technical issues. Adept at identifying process improvement opportunities to enhance workflows and client satisfaction.
2. Create a powerful list of your supervisor experience
Employers want to see tangible results and evidence of your impact as a supervisor. To do this, quantify your experience whenever possible and demonstrate the value you bring to the table. You provide concrete proof of your abilities by disclosing the specific numbers, percentages, or metrics you’ve achieved.
Furthermore, use action verbs to add a dynamic element to your bullet points, emphasizing your proactive approach. Describing how you used your abilities to lead teams, improve processes, and achieve goals will grab the attention of hiring managers and show that you possess the skills they seek in a supervisor. So, instead of listing your responsibilities, highlight your accomplishments and let your track record speak for itself.
Manage a team of 55 warehouse staff for a multi-million-dollar packaging company, identify opportunities to optimize workflows, eliminate process gaps, and implement new standard operating procedures (SOPs), resulting in a 25% reduction in production distribution time
Deliver training to over 100 personnel on OSHA standards and create a safety culture centered on accountability, resulting in a 50% reduction in workplace accidents
Conduct workforce planning, forecasting, resource allocation to ensure optimal staffing levels, and successfully reduce annual labor costs by $80,000
Professional Experience - Example #2
Customer Service Supervisor, Detroit Metropolitan Airport, Detroit, MI October 2019 – present
Oversee daily frontline operations for a major airport, manage a team of more than 35 frontline staff, coordinate daily workflows and scheduling, and provide a high-quality customer experience, including identifying resolutions to escalated issues
Provide coaching and training to team members to build a collaborative work culture centered on safety and customer service, resulting in an 87% rating on customer surveys
Conduct operational audits and root cause investigations to ensure the safety of team members and passengers during boarding and flights
3. Include your supervisor-related education and certifications
Supervisory roles require a solid foundation of knowledge, and showcasing your educational background will help validate yours. Include relevant degrees and coursework to demonstrate your commitment to continuous learning and professional development. Start with your highest level of education and list the degree name, institution, location, and graduation date.
Additionally, specific coursework or certifications related to leadership, management, or industry-specific skills can provide a competitive edge. Signal to employers that you possess the necessary competencies to excel in your role and the dedication to stay updated with industry trends and best practices. Follow a similar format for this section, listing the certificate title, issuing organization, and date earned.
Education
Template
[Degree Name]
[School Name], [City, State Abbreviation] [Dates Enrolled]
Example
Bachelor of Business Administration
Minnesota State University, Mankato, MN September 2017
Customer Service Manager, Customer Service Institute of America, 2015
Certified Service Desk Manager (CSDM), Knowledge Academy, 2015
4. Make a list of your supervisor-related skills and proficiencies
As a supervisor, your skill set is vital in proving your capacity to lead and manage teams effectively. When including these abilities on your resume, it’s important to balance general supervisory skills and those specific to your industry or role. Your key skills section is a chance to position yourself as the perfect candidate for the job, so take the extra time to align your resume with what the employer is looking for. Here are some examples of the types of skills you could list on a supervisor resume:
Key Skills and Proficiencies
Analysis
Communication
Conflict resolution
Creativity
Critical thinking
Delegation
Empathy
Generational awareness
Leadership
Listening
Motivation
Performance evaluation
Planning
Positive mindset
Presentation
Problem-solving
Recruiting
Team building
Time management
Training
How To Pick the Best Supervisor Resume Template
The best resume template for a supervisor is clean and orderly. Keep it simple and professional with plenty of white space. A clutter-free layout allows easy readability and ensures that your most relevant professional accomplishments and key skills take center stage.
Look for templates with clearly dedicated sections for all the essential elements of a resume. It is also important to select a template that aligns with your industry and the professionalism expected in supervisor roles. Consider templates that convey a sense of authority and competence while maintaining a professional aesthetic. Remember, simplicity is more effective than overly elaborate designs.
Frequently Asked Questions: Supervisor Resume Examples and Advice
What are common action verbs for supervisor resumes?-
Writing the professional experience section of your resume can sometimes pose a challenge, particularly when effectively describing your work as a supervisor. We've curated a list of common action verbs for you. These powerful words will inject energy into your bullet points and vividly illustrate your proactive leadership approach. Consider using some of these dynamic verbs on your supervisor resume:
Action Verbs
Balance
Budget
Coordinate
Critique
Delegate
Establish
Execute
Form
Hire
Lead
Manage
Mentor
Negotiate
Orchestrate
Overhaul
Oversee
Review
Streamline
Strengthen
Train
How do you align your resume with a job description?-
When targeting a specific supervisor job, it's crucial to tailor your resume to maximize your chances of standing out. To achieve this, carefully review the job description and take note of the key skills, qualifications, and responsibilities mentioned. Incorporate those keywords into your resume organically and emphasize relevant experiences that align with the desired criteria. Additionally, highlight industry-specific knowledge and certifications that set you apart. By customizing your resume, you effectively demonstrate to the hiring manager that you possess the specific qualifications they seek, increasing your chances of being called back for an interview.
What is the best supervisor resume format?-
The best resume formats for supervisors are often chronological or combination formats. These formats allow you to feature your relevant experience in reverse chronological order while emphasizing your key skills and accomplishments. These formats work well for supervisors with a solid work history who want to showcase their career progression and highlight their many abilities and achievements.
Alternatively, the functional format may be more appropriate for those with gaps in their work history or those transitioning into a supervisory role from a different field. This format allows you to focus on your transferable skills and achievements without emphasizing specific job titles or dates. Ultimately, the choice between formats depends on your particular circumstances and the impression you want to make on potential employers.
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Crafting a powerful cover letter is a must for landing interviews. The key to a compelling cover letter is customizing it to the specific organization you're applying to. Check out our supervisor cover letter guide to learn how. If you're seeking inspiration for other related positions, be sure to explore our office manager and program manager cover letter guides.
Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).