How To Write a Branch Manager Resume

As a branch manager, you’re responsible for an entire team of people along with the day-to-day operations of your facility. Figuring out how to communicate this balance of leadership and banking knowledge through a brief document can be challenging.

Your branch manager resume must emphasize your ability to effectively lead and motivate staff to achieve goals and deliver outstanding customer service. In this guide, we’ll provide expert strategies to help you write a resume that shows hiring managers you have what it takes to lead a team of banking professionals.

  • Entry-level
  • Mid-career
  • Senior-Level
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1. Create a profile by summarizing your branch manager qualifications

A resume profile acts as a bio of sorts, briefly outlining the most compelling aspects of your banking career right at the top of the page. Launch your resume with the best you have to offer to get the reader interested in what you have to share. Start with your job title and years of experience, followed by three or four key qualifications that align with the job.

Even though you’re leading a team and monitoring daily operations, don’t forget to highlight your customer service focus. Mention your ability to build trust with return bank members and ways you’ve drawn in new clientele.

Professional Profile - Example #1

Branch Manager with 8+ years of advancement and experience. Coordinate high-quality service to customers, drawing on broad expertise in various bank and loan products. Seasoned leader dedicated to raising employee morale, performance, and retention.

Professional Profile - Example #2

Branch Manager with 6+ years of advancement and experience. Combine strong service focus with deep knowledge of financial products and investment vehicles. Skilled at executing business strategies for consistent growth and long-term success of branch operations. Committed to professional integrity and excellence in all endeavors.

2. Outline your branch manager experience in a compelling list

Describe your most relevant work experience using bullet points and action verbs, creating a rapid-fire list of career accomplishments. Instead of listing out each of your job responsibilities, focus on what you achieved as a branch manager. When hiring managers read your professional experience section, they should feel confident in your ability to bring similar success to their financial institution.

Have you been able to improve customer satisfaction scores? Did you discover better ways to broaden your reach? You can boost your job descriptions by detailing positive results like these rather than simply outlining your duties. And quantify that impact with hard data if you have relevant monetary figures and other metrics available.

Professional Experience - Example #1

Branch Manager, ABC Credit Union, New York, NY

2020 to Present

  • Lead and motivate a team of 16 bank tellers carrying out various daily branch functions
  • Renewed team’s focus on service quality, helping drive a 12-point gain in customer satisfaction surveys
  • Introduced a new customer intake process that raised first-year retention by 14 points and contributed to 11% growth in overall client base

Professional Experience - Example #2

Branch Manager, LMN Bank, Minneapolis, MN

2018 to Present

  • Coordinate all daily bank activities and operations
  • Oversee and motivate a team of 25+ bank tellers and other personnel
  • Ensure strict adherence to all formal bank procedures and best practices
  • Build and maintain productive relationships with diverse clients and team members

3. List any education and certifications relevant to branch managers

The bank you want to work for may require you to have at least a bachelor’s degree in a related field, but postsecondary training may not always be necessary if you have enough practical experience. Whatever your educational background, list your highest degree. Then, include any relevant certifications.

For example, a Series 6 or Series 7 license would demonstrate your ability to sell specific financial securities offered by the bank you’d like to work for. This type of licensing may not be required for the jobs you’re interested in, but they can help you stand out nonetheless.



  • [Degree Name]
  • [School Name], [City, State Abbreviation] | [Graduation Month and Year]


  • Bachelor of Arts (BA) Finance
  • University of Minnesota, Minneapolis, MN | June 2016



  • [Certification Name], [Awarding Organization], [Completion Year]


  • Series 7 License, FINRA, 2016
  • Series 6 License, FINRA, 2016

Banking branch managers are held to high standards of leadership, customer service, and finance acumen. You can showcase these and your other strengths in a “Key Skills” section. This list gives hiring managers a quick overview of your relevant expertise, and helps your resume perform better in applicant tracking systems (ATS). Consider including the terms below:

Key Skills and Proficiencies
Branch operations management Client relations
Client service and satisfaction Community outreach
Cross-functional collaboration Customer engagement
Customer service and satisfaction Employee morale and retention
New system implementation Organizational development
Procedure development Process redesign and improvement
Product promotions Regulatory compliance
Staff morale and retention Staff training
Strategic business planning Team development
Team leadership and motivation Transaction processing

How To Pick the Best Branch Manager Resume Template

If you’re a manager, you know how time-consuming the hiring process can be – sorting through resumes, reading cover letters, and comparing and contrasting applicants. Make it simple for hiring managers by selecting a well-structured template that’s easy to read and navigate. Don’t use elaborate design elements. Hiring managers are most interested in the content of your resume, not how visually sophisticated it is.

Branch Manager Text-Only Resume Templates and Examples

  • Example #1
  • Example #2
  • Example #3

Meera Patel
(123) 456-7890
[email protected]
123 W Adams Ave, Detroit, MI 12345


Branch Manager with 3+ years of experience. Drive consistent bank success by actively developing teams, engaging customers, and maintaining strict legal and corporate compliance. Committed to continually developing and honing professional skills.

Professional Experience

Bank Branch Manager, GHI Credit Union, Detroit, MI
2019 to Present

  • Introduced new teller training and coaching program that raised morale and engagement, contributing to 12% higher staff retention in 2021
  • Increased bank’s outreach to local businesses and college communities
  • Ensured utmost legal and corporate compliance at all points

Education & Credential

Bachelor of Arts (BA) Business,
University of Michigan, Ann Arbor, MI, 2015 – 2019

Series 6 License

Key Skills

  • Branch Operations Management
  • Team Development
  • Customer Engagement
  • Organizational Development
  • Process Redesign & Improvement
  • Regulatory Compliance
  • Staff Training
  • Employee Morale & Retention
  • Community Outreach

Frequently Asked Questions: Branch Manager Resume Examples and Advice

What are common action verbs for branch manager resumes?-

As a branch manager your skill set is vast. You promote finance products and cultivate relationships. Also, you engage with customers, and hire, train, and motivate tellers and other bank staff. To write a compelling resume, you need powerful words to describe your accomplishments. Express your diverse abilities on your resume by using a healthy variety of action verbs. Below is a list of strong resume verbs to help you brainstorm:

Action Verbs
Built Collaborated
Coordinated Developed
Drove Eliminated
Engaged Ensured
Executed Honed
Increased Introduced
Led Maintained
Motivated Oversaw
Promoted Raised
Renewed Strategized
How do you align your resume with a branch manager job posting?-

Although employment for business and financial occupations as a whole is expected to grow 7% over the next decade, branch positions are on the decline due to technological changes in the industry. If banks continue to scale down their branch locations, competition will be fierce for managers looking for jobs.

Align your resume with each job posting that interests you. Find out what the employer is looking for and how your abilities and experience meet their needs.

For example, suppose a bank is looking for a branch manager with commercial banking skills. You wouldn’t write at length about small business banking. Instead, you would emphasize your ability to handle commercial lending, credit risk assessment, and business client acquisition to position yourself as a leader in this area.

What is the best branch manager resume format?-

Most branch managers should use the combination (or hybrid) format. True to its name, this format combines two important features of other resume formats: the chronological format’s experience section, and the functional format’s profile section. (The resume examples on this page all use combination format.)

By fusing these two features, a combination resume offers the best of both worlds. The experience section lets you outline your recent work history – essential information for most employers. At the same time, the profile section lets you showcase your career highlights at the top, regardless if they’re from that work history or another part of your background. The resulting resume is straightforward, yet strategic. It gives hiring managers the clearest possible view of your experience and relevant strengths, so they can decide to call you for an interview.

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Expert Advice
Include a cover letter with your resume
Creating a powerful cover letter enhances your prospects of getting called for an interview. As you write, customization is your key to success. Read our comprehensive cover letter guide to learn how to align your document with the financial institution you’re applying for. If you need more examples and inspiration, check out our finance and retail manager cover letter guides.
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