Bob Smith
(555) 555-5555
[email protected]
LinkedIn | Portfolio
123 Main St., Anywhere, USA 99999
Profile
A Customer Service Professional with four years of experience as a cashier in both restaurant and retail environments. Adept at managing cash and credit sales transactions, balancing registers, and ensuring accurate counts.
Key Skills
- Cash, Check, and Credit Handling
- Conflict Resolution
- Communication
- POS Systems (ShopKeep, OpenTable, Square POS)
- Customer Service
Education
- General Education Degree Lawson Adult Technical College, Atlanta, GA, 2018
- Restaurant & Server Internship, Bob’s BBQ, September 2018
Professional Experience
Cashier & To-Go Order Representative, Bob’s BBQ, Atlanta, GA
October 2018 – Present
- Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests
- Maintain order accuracy and timely fulfillment for to-go orders
- Complete training in the internalPOS system and third-party delivery apps, such as UberEats and DoorDash
- Contribute to increased sales by upselling add-ons and desserts
Bagger, Good Food Supermarket, Atlanta, GA
March 2018 – August 2018
- Responsible for careful packaging of goods in paper, plastic, or reusable bags
- Supported all lanes of checkout during peak shopping hours
- Collaborated with other staff to increase efficiency during peak hours
- Participated in other functions, such as cart retrieval, during off-peak hours
Roberta Sims
(555) 555-5555
[email protected]
LinkedIn | Portfolio
123 Main St., Anywhere, USA 99999
Profile
A Customer Service Professional with seven years of cashier experience, specializing in cash handling, customer service, and communication. A proven track record of implementing processes to improve checkout speed and increase sales.
Professional Experience
Lead Cashier, Sam’s Warehouse, San Diego, CA
April 2018 – Present
- Manage and train a team of 15+ cashiers and serve as the point of contact for escalated customer issues
- Implement process improvements to enhance operational efficiency and improve average checkout times by up to 30%
- Train new hires on sales processes, customer service, and POS systems
- Manage checkout area during peak sales seasons
Cashier, Devonna’s Clothing Boutique, San Diego, CA
March 2013 – April 2018
- Completed sales orders in-person and online
- Set up point-of-purchase displays
- Created a presentable and welcoming checkout area
- Processed returns and refunds
- De-escalated customer complaints and referred issues to management as required
- Increased sales by 11% through the creation of improved customer flow and display of POP items
Education
High School Diploma, San Diego High School, San Diego, CA
June 2012, GPA 3.2
Key Skills
- De-escalation and Conflict Resolution Techniques
- Cash Handling
- Customer Service
- POS Systems
- Team Management
Certifications & Training
- Retail Sales Conference, March 2017
- Safe Cash Handling Certification, June 2014
Donald Smith
(555) 555-5555
[email protected]
LinkedIn | Portfolio
123 Main St., Anywhere, USA 99999
Profile
A dynamic Customer Success Associate with 10+ years of cashier experience, specializing in retail sales, team leadership, and customer service. A proven track record of driving enrollments for rewards programs and growing repeat business by providing superior customer service.
Professional Experience
Lead Cashier, Nike Outlets, Houston, TX
February 2015 – Present
- Manage and process sales transactions, provide quality service to customers, redeem coupons, educate customers on promotions, and support a 7% overall increase in repeat business
- Educate customers on rewards programs and benefits to improve enrollments by over 15%
- Maintain a balanced register with 100% accuracy
Cashier, Aeropostale, Dallas, TX
December 2009 – February 2015
- Provided high-quality customer service, managed and processed sales transactions, and guided customers through the purchase process
- Increased sales by 20% through cross-selling items and add-on purchases
Education
Business Administration Associate’s Degree, Houston State College, Houston, TX
May 2017, GPA 3.14
Key Skills
- Customer Service
- Cash Management
- Loss Prevention
- Communications
- Square POS, ShopKeep, and Shopify
Training & Accolades
- Conflict Resolution Course, May 2017
- Interpersonal Communication Workshop, November 2018
- Outstanding Customer Service Award, October 2019
Raymond Ortiz
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Houston, TX 12345
Profile
Dedicated customer service cashier with a Bachelor’s degree in business management and over three years of experience in high-volume retail environments such as Walmart and The Home Depot. Skilled at processing transactions, solving customer complaints, and managing front-end inventory with high accuracy and customer satisfaction. Certified in customer service and retail sales.
Education
- Bachelor of Science in Business Management, University of Phoenix, Phoenix, AZ
- Associate of Science in Business Administration, Houston Community College, Houston, TX
- Associate of Applied Science in Retail Management, Sinclair Community College, Dayton, OH
Professional Experience
Customer Service Cashier, Walmart, Houston, TX
June 2019 to present
- Process around 200 transactions per day, maintaining a 99% accuracy rate in cash handling and change distribution
- Resolve an average of 10 customer complaints or issues per day, earning a 95% customer satisfaction rate
- Manage front-end inventory, ensuring all products are correctly priced and labeled and restocking items as needed
Retail Associate, The Home Depot, Phoenix, AZ
May 2018 to June 2019
- Processed customer transactions, maintaining a 98% accuracy rate in cash handling and change distribution
- Helped manage inventory at the cash register, including restocking items and organizing displays
- Addressed and resolved customer complaints or issues
Professional Development
- Certified Customer Service Professional (CCSP), International Customer Service Association (ICSA)
- Certified Retail Sales Associate (CRSA), National Retail Federation (NRF)
- Certified Professional in Customer Service (CPCS), National Customer Service Association (NCSA)
Sarah Johnson
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Houston, TX 12345
Profile
Customer-focused professional with an Associate Degree in business administration and specialized training in customer service and retail management. Experience in the fast food industry, with roles at McDonald’s and Starbucks, demonstrating strong cash handling, customer service, and team leadership skills. Recognized for improving team efficiency and customer satisfaction while maintaining high standards of cleanliness and organization.
Education
- Associate Degree in Business Administration, Community College of Philadelphia, Philadelphia, PA
- Diploma in Customer Service, Houston Community College, Houston, TX
- Certificate in Retail Management, Los Angeles Trade Technical College, Los Angeles, CA
Professional Experience
Shift Supervisor, Starbucks Corporation, Houston, TX
January 2020 to present
- Train and oversee workers in preparing and serving food and beverage orders
- Introduced service strategies that raised team efficiency by 15% and customer satisfaction ratings by 10%
Cashier, McDonald’s Corporation, Philadelphia, PA
June 2018 to December 2019
- Managed cash transactions with 100% accuracy
- Addressed and resolved customer issues, decreasing complaints by 20%
- Maintained a clean and organized work area, ensuring all supplies were stocked, leading to a 30% increase in work efficiency
Professional Development
- ServSafe Food Handler Certificate (SFHC), National Restaurant Association
- National Professional Certification in Customer Service (NPCCS), National Retail Federation
- Certified Restaurant Server (CRS), American Hotel & Lodging Educational Institute
Selena Ramirez
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Houston, TX 12345
Profile
Customer-focused professional with a strong background at leading retailers such as Walmart and The Home Depot. Recognized for excellent service and cash handling skills, with a record of improving customer satisfaction rates and inventory management systems.
Professional Experience
Customer Service Representative,The Home Depot, Houston, TX
January 2020 to present
- Consistently achieved high customer satisfaction ratings, increasing repeat business by 20%
- Trained five new hires on customer service protocols and cash handling procedures
- Established a new inventory management system at the checkout station, reducing supply shortages by 30%
Cashier, Walmart, Gainesville, FL
June 2018 to December 2019
- Processed around 200 transactions per day while maintaining a cash drawer discrepancy rate of less than 0.5%
- Recognized for excellent customer service, winning “Employee of the Month” award twice
- Helped implement a new POS system that raised checkout efficiency by 15%
Education
- Diploma in Customer Service, Penn Foster Career School, Scranton, PA
- Bachelor’s Degree in Business Administration, University of Florida, Gainesville, FL
- Associate Degree in Retail Management, Houston Community College, Houston, TX
Professional Development
- National Professional Certification in Customer Service (NPCCS), National Retail Federation
- Certified Retail Professional (CRP), Retail Council of Canada
- Certified Professional Food Manager (CPFM), National Registry of Food Safety Professionals
Skyler Thompson
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Philadelphia, PA 12345
Profile
Dedicated customer service manager with over two years of experience in the retail industry, currently serving at Walmart. Skilled at improving customer satisfaction, streamlining checkout processes, and maintaining accurate cash management.
Professional Experience
Customer Service Manager, Walmart, Philadelphia, PA
June 2019 to present
- Oversee and motivate a team of 15 cashiers
- Established a service skills training program that helped improve overall customer satisfaction by 20%
- Streamlined checkout, reducing customer wait times by 30%
- Maintained accurate cash management, with zero discrepancies reported during tenure
Retail Associate, Target, Gainesville, FL
May 2018 to June 2019
- Assisted customers with product inquiries, increasing product upselling and cross-selling by 15%
- Handled transactions at the POS, ensuring 100% accurate pricing and application of discounts or coupons
Education
- Diploma in Customer Service Management, Houston Community College, Houston, TX
- Bachelor’s Degree in Retail Management, University of Florida, Gainesville, FL
- Associate Degree in Business Administration, Community College of Philadelphia, Philadelphia, PA
Professional Development
- National Professional Certification in Customer Service (NPCCS), National Retail Federation
- Certified Retail Professional (CRP), Retail Council of Canada
- Certified Customer Service Professional (CCSP), Customer Service Institute of America
Donald Smith
(555) 555-5555
[email protected]
LinkedIn | Portfolio
123 Main St., Anywhere, USA 99999
Profile
A dynamic Customer Success Associate with 10+ years of cashier experience, specializing in retail sales, team leadership, and customer service. A proven track record of driving enrollments for rewards programs and growing repeat business by providing superior customer service.
Professional Experience
Lead Cashier, Nike Outlets, Houston, TX
February 2015 – Present
- Manage and process sales transactions, provide quality service to customers, redeem coupons, educate customers on promotions, and support a 7% overall increase in repeat business
- Educate customers on rewards programs and benefits to improve enrollments by over 15%
- Maintain a balanced register with 100% accuracy
Cashier, Aeropostale, Dallas, TX
December 2009 – February 2015
- Provided high-quality customer service, managed and processed sales transactions, and guided customers through the purchase process
- Increased sales by 20% through cross-selling items and add-on purchases
Education
Business Administration Associate’s Degree, Houston State College, Houston, TX
May 2017, GPA 3.14
Key Skills
- Customer Service
- Cash Management
- Loss Prevention
- Communications
- re POS, ShopKeep, and Shopify
Training & Accolades
- Conflict Resolution Course, May 2017
- Interpersonal Communication Workshop, November 2018
- Outstanding Customer Service Award, October 2019
Alisha Douglas
(887) 766-5544
[email protected]
LinkedIn | Portfolio
654 Main Street, Miami, FL 78901
Profile
A Grocery Store Cashier with eight years of customer service experience, specializing in managing customer sales transactions and POS systems. A strong history of providing training to team members to reduce check-out times for customers.
Professional Experience
Grocery Associate, Winn-Dixie, Miami, FL
February 2016 – Present
- Manage cash, credit card transactions, and refunds using point-of-sale tills
- Respond to customer questions quickly and professionally and make purchasing suggestions when appropriate
- Mentor new staff members to ensure high standards of customer service and provide guidance on company procedures
- Rotate stock according to sell-by dates and keep accurate inventories
Cashier, Southeastern Grocers, Miami, FL
January 2013 – February 2016
- Maintained a detailed knowledge of available products and communicated information to customers
- Educated customers on promotions and special offers to secure enrollments in customer loyalty programs
- Handled deliveries and transferred products to the storeroom using safe lifting techniques
Education
High School Diploma, MIAMI PALMETTO SENIOR HIGH SCHOOL Miami, FL, June 2012
Key Skills
- Retail Sales
- Customer Service
- POS Systems
- Cash Handling
- Grocery Store Operations
Certifications
- CPR/First Aid, American Red Cross, 2020
Julian VanBuren
(123)456-7890
[email protected]
LinkedIn | Portfolio
Chicago, IL 12345
Profile
Motivated sales associate with over five years of experience in retail environments, working both at Bloomingdales and Yves Saint Laurent. Recognized for the ability to provide outstanding customer service, boosting sales and strengthening brand loyalty. Seeking to transfer my high energy and passion for the retail industry to a leading luxury retailer.
Professional Experience
Sales Associate II, Yves Saint Laurent, Chicago, IL
April 2018 – present
- Provide exemplary customer service by portraying a gracious, friendly and engaging manner
- Anticipate and promptly respond to client needs, adhering to store service experience standards
- Maintained 98.5% customer service satisfaction score over 12 consecutive months
- Process all POS transactions accurately and efficiently
- Adhere to and apply visual directives, ensuring that store standards are executed daily
- Communicate the brand aesthetic, philosophy and lifestyle to clients
Store Associate, Bloomingdales, Chicago, IL
May 2014 – April 2016
- Achieved 100% of individual and store sales targets for two consecutive years by engaging proactively with customers and marketing new brands and product lines
- Maintained sales floor by arranging and organizing and stocking merchandise, and setting up displays per company standards and store policies
- Handled all customer requests, ensuring professional and prompt customer service
- Operated POS systems, processing sales, refunds, exchanges, and distribution of returns to appropriate departments
- Opened store on 25% of shifts, including opening cash drawer and fulfilling a 20-point opening checklist
Education
Associate of Arts in Business, City Colleges of Chicago, IL, August 2012 – May 2014
Key Skills
- Attention to detail
- Communication skills
- Customer service
- Merchandising
- POS systems
- Time management
Certifications
- Professional Program Certificate in Retail, Olivet Nazarene University, 2016
Jamie Smith
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Austin, TX
Profile
Friendly restaurant cashier with three years of experience in high-volume dining establishments. Skilled in POS systems, order accuracy, and upselling menu items to boost average ticket size.
Professional Experience
Restaurant Cashier, The Coastal Grill, Austin, TX
June 2021 – Present
- Process an average of 150 customer orders per shift, maintaining 100% accuracy in cash and credit transactions
- Upsell daily specials and desserts, contributing to a 12% increase in average guest checks
- Train new cashiers on POS operation and customer service protocols
Server Assistant, Bistro Verde, Austin, TX
August 2019 – May 2021
- Supported front-of-house staff by setting tables, refilling beverages, and relaying orders to the kitchen
- Assisted in balancing the register at closing, reducing end-of-day discrepancies by 20%
Education
High School Diploma, Austin High School, Austin, TX | May 2019
Key Skills
- Cash & Credit Handling
- POS Systems (Toast, Square)
- Order Accuracy
- Upselling & Suggestive Selling
- Customer Service
Alex Johnson
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Seattle, WA
Profile
Detail-oriented bakery cashier with four years of experience in artisanal bakeries. Proficient in POS systems, inventory tracking, and maintaining a clean, welcoming checkout area.
Professional Experience
Bakery Cashier, Sweet Crumbs Bakery, Seattle, WA
March 2020 – Present
- Ring up an average of 120 transactions per day, handling cash, credit, and gift cards with zero discrepancies
- Monitor pastry inventory levels and communicate restocking needs, reducing stockouts by 30%
- Package delicate baked goods to preserve freshness and presentation
Retail Associate, River Market Grocery, Seattle, WA
June 2018 – February 2020
- Assisted in front-end checkout operations during peak hours, improving line speed by 25%
- Provided product recommendations for specialty items, increasing add-on sales by 15%
Education
High School Diploma, Roosevelt High School, Seattle, WA | June 2018
Key Skills
- POS Operation (Shopify POS)
- Inventory Monitoring
- Cash Handling Accuracy
- Product Knowledge
- Customer Engagement
Taylor Lee
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Denver, CO
Profile
Trustworthy bank cashier with five years of experience in retail banking environments. Expertise in cash drawer management, customer transactions, and compliance with banking regulations.
Professional Experience
Bank Cashier, First National Bank, Denver, CO
January 2020 – Present
- Process daily deposits and withdrawals, averaging $50K in transactions per day with 100% accuracy
- Verify customer identities and account information to comply with anti-fraud policies
- Reconcile cash drawer at close of business, maintaining zero variance for 12 consecutive months
Customer Service Representative, Midtown Credit Union, Denver, CO
June 2017 – December 2019
- Assisted members with account inquiries, credit applications, and money transfers
- Conducted teller line training for new hires, reducing onboarding time by 20%
Education
Associate of Applied Science in Banking Operations, Denver Community College, Denver, CO | May 2017
Key Skills
- Cash Handling & Reconciliation
- Regulatory Compliance
- Fraud Prevention
- Customer Identity Verification
- Training & Mentorship
Jordan Brown
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Miami, FL
Profile
Energetic fast-food cashier with three years of experience at major quick-service chains. Skilled in rapid order processing, POS operation, and maintaining customer satisfaction during peak hours.
Professional Experience
Cashier, Burger King, Miami, FL
May 2021 – Present
- Process an average of 180 orders per shift, achieving 98% order accuracy
- Upsell promotional items, contributing to a 10% increase in add-on sales
- Maintain drive-thru wait times under 3 minutes during peak periods
Crew Member, Taco Express, Miami, FL
June 2019 – April 2021
- Prepared customer orders and managed cash transactions in a high-volume setting
- Assisted in training new crew on customer service standards and safety protocols
Education
High School Diploma, Miami Central High School, Miami, FL | June 2019
Key Skills
- High-Volume Order Processing
- Drive-Thru Efficiency
- Upselling Techniques
- POS Systems (Aloha)
- Team Collaboration
Morgan Davis
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Los Angeles, CA
Profile
Detail-oriented casino cage cashier with four years of experience handling chip and currency transactions in a high-stakes gaming environment. Expert in maintaining security protocols and delivering exceptional guest service.
Professional Experience
Cage Cashier, Lucky Star Casino, Los Angeles, CA
July 2019 – Present
- Exchange chips and tokens for cash accurately, processing up to $100K daily with zero discrepancies
- Verify guest identification to comply with gaming regulations and age requirements
- Balance cashier drawer at shift end, achieving 100% accuracy for 18 consecutive months
Guest Services Associate, Paradise Gaming, Los Angeles, CA
May 2017 – June 2019
- Assisted guests with slot machine payouts and general inquiries
- Monitored surveillance alerts and reported suspicious activity to security
Education
Associate of Science in Hospitality Management, Los Angeles City College, Los Angeles, CA | May 2017
Key Skills
- Chip & Cash Transactions
- Regulatory Compliance
- Security & Surveillance Awareness
- Guest Relations
- Drawer Reconciliation
Drew Miller
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Phoenix, AZ
Profile
High-energy Concessions Cashier with three seasons of experience at major sports venues. Expert at rapid order processing, crowd management, and point-of-sale operations under pressure.
Professional Experience
Concessions Cashier, Phoenix Suns Arena, Phoenix, AZ
October 2021 – April 2024
- Process up to 150 orders per quarter-final game with 99.8% accuracy under 10-second intervals
- Balance multiple cash floats and handheld POS terminals at shift end with zero discrepancies for 20+ games
- Train seasonal staff on queue management and POS use, reducing average wait times by 20%
Food & Beverage Attendant, Desert Diamond Casino, Scottsdale, AZ
June 2019 – September 2021
- Operated POS for bar and snack orders, handling $5K+ in nightly sales with 100% cash reconciliation
- Assisted in restocking concession stands and maintained health and safety standards for inventory
- Provided courteous service to high-volume crowds, earning “Team Player of the Month” twice
Education
High School Diploma, Scottsdale High School, Scottsdale, AZ | June 2019
Key Skills
- High-Volume POS Operations
- Queue & Crowd Management
- Cash Float Reconciliation
- Team Training & Leadership
- Health & Safety Compliance
Casey Clark
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Portland, OR
Profile
Friendly Department Store Cashier with four years of experience in high-traffic retail environments. Proficient in POS systems, customer service, and upselling to maximize store revenue while maintaining a positive shopping experience.
Professional Experience
Department Store Cashier, Grand Central Retail, Portland, OR
July 2020 – Present
- Process an average of 120 transactions per shift using a multi-lane POS system with 100% accuracy
- Handle returns, exchanges, and price adjustments per store policies, reducing customer escalations by 30%
- Upsell store credit cards and loyalty programs, contributing to a 15% increase in sign-ups
Retail Sales Associate, Outlet Mall Stores, Beaverton, OR
June 2018 – June 2020
- Assisted customers on the sales floor, maintained merchandise displays, and processed checkout during peak holiday seasons
- Trained new cashiers on register operation and customer engagement techniques, improving onboarding speed by 25%
- Managed daily cash reconciliations and deposit preparation with zero variances
Education
High School Diploma, Grant High School, Portland, OR | June 2018
Key Skills
- POS & Register Operation
- Returns & Exchanges Management
- Customer Upselling
- Cash Reconciliation
- Loyalty Program Enrollment
Pat Morgan
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Columbus, OH
Profile
Versatile cashier associate with five years of retail and hospitality front-line experience. Proficient in mixed payments, daily deposit preparation, and upselling add-ons to drive sales.
Professional Experience
Cashier Associate, RetailCo Stores, Columbus, OH
July 2019 – Present
- Handle mixed payment methods, such as cash, credit, gift cards, averaging $8K per shift with 100% accuracy
- Prepare end-of-day deposits and reconcile cash drawer, achieving zero variances for 12 months
- Upsell warranty and loyalty programs to 40% of customers, boosting incremental revenue
Guest Services Cashier, Comfort Suites Hotel, Columbus, OH
May 2017 – June 2019
- Managed check-in/check-out transactions for 100+ guests per day, handling room charges and incidentals
- Addressed billing inquiries and resolved guest discrepancies, improving satisfaction scores by 15%
Education
Associate of Arts, Business Administration, Columbus Community College, Columbus, OH | May 2017
Key Skills
- Mixed Payment Processing
- Drawer Reconciliation
- Deposit Preparation
- Upselling & Cross-Selling
- Guest Billing Support
Chris Taylor
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Chicago, IL
Profile
Dynamic concession stand cashier with two years of experience at sports and concert venues. Expert in rapid order taking, change making, and maintaining cleanliness under pressure.
Professional Experience
Concession Stand Cashier, United Center, Chicago, IL
April 2022 – Present
- Process 120+ food and beverage orders per event, maintaining line movement under 2 minutes per customer
- Count and distribute change accurately, handling $5K+ in cash per event without discrepancies
- Sanitize serving areas between events, upholding health code standards
Event Staff, Soldier Field, Chicago, IL
June 2021 – March 2022
- Assisted with crowd control in concession areas, directing lines and restocking supplies
- Supported POS setup and breakdown for each event
Education
High School Diploma, Lincoln Park High School, Chicago, IL | June 2021
Key Skills
- Fast-Paced Order Processing
- Change Handling
- Health & Safety Compliance
- POS Operation (Verifone)
- Sanitation & Restocking
Morgan Davis
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Los Angeles, CA
Profile
Customer-focused movie theater cashier with three years of experience selling tickets and concessions. Skilled in POS ticketing systems, upselling combos, and resolving seating issues.
Professional Experience
Box Office Cashier, Star Cinemas, Los Angeles, CA
December 2020 – Present
- Sell 200+ tickets per day using Vista POS, handling seat assignments and special requests
- Upsell concession combos to 30% of customers, increasing concession revenue by 18%
- Resolve seating and refund issues quickly to maintain a 95% guest satisfaction rate
Usher, Star Cinemas, Los Angeles, CA
July 2019 – November 2020
- Guided patrons to seats, managed crowd flow, and ensured theater cleanliness between showings
- Assisted with emergency protocols and first aid when needed
Education
High School Diploma, Hollywood High School, Los Angeles, CA | June 2019
Key Skills
- Ticketing Systems (Vista)
- Seating Coordination
- Concession Upselling
- Issue Resolution
- Guest Satisfaction
Taylor Lee
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Denver, CO
Profile
Professional hotel front desk cashier with four years of experience in boutique and luxury hotels. Expert in folio management, incidental billing, and guest check-in/out processes.
Professional Experience
Front Desk Cashier, Grandview Hotel, Denver, CO
March 2021 – Present
- Process nightly check-ins/outs for 80+ guests, handling room charges and incidental deposits
- Reconcile shift transactions and prepare a daily revenue report with zero variances for 14 months
- Coordinate with housekeeping to manage late check-outs and room requests
Night Auditor, Skyline Suites, Denver, CO
June 2019 – February 2021
- Balance evening cash performance and generate auditing reports for management review
- Resolve guest billing disputes, achieving a 98% first-contact resolution rate
Education
Associate of Applied Science in Hospitality Management, Denver Community College, Denver, CO | May 2019
Key Skills
- Folio & Incidentals Billing
- Guest Check-In/Out
- Shift Reconciliation
- Night Audit Reporting
- Guest Issue Resolution
Sam Jordan
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Tampa, FL
Profile
Efficient airport kiosk cashier with two years of experience assisting travelers with self-service check-in, baggage fees, and ticketing. Strong communication and problem-solving skills for high-stress environments.
Professional Experience
Kiosk Cashier, SkyHigh Airlines, Tampa International Airport, FL
May 2022 – Present
- Assist 100+ passengers per shift with self-service kiosk transactions, including upgrades and baggage fees
- Troubleshoot kiosk errors and reset machines, reducing downtime by 40%
- Handle cash and credit payments, maintaining a register variance of less than $0.50 per shift
Customer Service Agent, SkyHigh Airlines, Tampa International Airport, FL
January 2021 – April 2022
- Manage check-in counters during peak travel times, process boarding passes and seat assignments
- Resolve ticket changes and refund requests, improving customer satisfaction scores by 12%
Education
High School Diploma, Tampa Bay Technical High School, Tampa, FL | June 2020
Key Skills
- Self-Service Kiosk Support
- Transaction Troubleshooting
- Cash & Credit Handling
- Customer Issue Resolution
- High-Stress Environment Adaptability
Jamie Smith
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Austin, TX
Profile
Accurate pharmacy cashier with three years of experience processing prescriptions and OTC sales. Knowledgeable in insurance co-pays, HIPAA confidentiality, and pharmacy software.
Professional Experience
Pharmacy Cashier, CarePlus Pharmacy, Austin, TX
July 2021 – Present
- Process 80+ prescriptions daily, verifying insurance co-pays and collecting out-of-pocket payments with 100% accuracy
- Enter patient payments into PioneerRx software and prepare daily cash reconciliation reports
- Maintain patient confidentiality in compliance with HIPAA regulations
Retail Associate, HealthMart, Austin, TX
August 2019 – June 2021
- Assisted customers with OTC selection and pharmacy inquiries, boosting OTC sales by 15%
- Supported inventory counts and restocked shelves according to expiration dates
Education
Associate of Science in Pharmacy Technician, Austin Community College, Austin, TX | May 2019
Key Skills
- Prescription Payment Processing
- Insurance Co-Pay Handling
- HIPAA Compliance
- Pharmacy Software (PioneerRx)
- Patient Confidentiality
Alex Johnson
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Seattle, WA
Profile
Detail-oriented retail checkout cashier with five years of experience in department stores. Skilled in gift wrapping, returns processing, and handling high-traffic holiday seasons.
Professional Experience
Checkout Cashier, StyleMart Department Store, Seattle, WA
November 2018 – Present
- Process 250+ transactions per shift during holiday peaks, maintaining a 0.2% error rate
- Manage gift wrapping station and special orders, increasing gift service sales by 20%
- Handle returns and exchanges, reducing chargeback incidents by 30%
Sales Floor Associate, TrendSetters Boutique, Seattle, WA
June 2016 – October 2018
- Supported floor replenishment and assisted customers with product locating
- Trained teammates on holiday sales flow, improving queue management
Education
High School Diploma, Seattle Central High School, Seattle, WA | June 2016
Key Skills
- High-Volume Holiday Processing
- Gift Wrapping & Special Orders
- Returns & Exchanges
- Error-Free Checkout
- Queue Management
Jordan Brown
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Miami, FL
Profile
Adaptable convenience store cashier with two years of experience handling fuel and in-store purchases. Knowledgeable in age-restricted sales, loyalty programs, and safe cash handling.
Professional Experience
Convenience Store Cashier, QuickStop Market, Miami, FL
May 2022 – Present
- Process 80+ transactions per shift, including gas pump payments and store purchases, with 99.5% accuracy
- Verify IDs for age-restricted items, reducing compliance incidents to zero
- Enroll customers in loyalty programs at a 25% sign-up rate
Retail Associate, Corner Mart, Miami, FL
June 2021 – April 2022
- Stocked shelves and refrigerated cases, ensuring product freshness and correct pricing
- Assisted customers with product locations and loyalty points redemption
Education
High School Diploma, Miami Central High School, Miami, FL | June 2021
Key Skills
- Fuel & Store Transaction Processing
- Age-Restricted Sales Compliance
- Loyalty Program Enrollment
- Safe Cash Handling
- Product Restocking