Your bank teller cover letter should demonstrate your ability to provide exceptional customer service and help grow the bank’s reputation through positive daily interactions. This guide provides examples and expert insights to help capture the most compelling aspects of your experience within the banking industry and land your next interview.
I’m reaching out in regard to the bank teller position at Wells Fargo. With over three years of experience within the banking industry, I’ve cultivated an expertise in both customer service and sales. In 2023, I achieved a 94% customer satisfaction rating on surveys. I am confident I can achieve similar results for your company in the bank teller role.
Wells Fargo’s reputation for delivering an exceptional customer experience strongly aligns with my professional background. During my time with PNC Bank, I communicated with a diverse range of customers to understand their unique banking needs and recommend ideal products. I can help your bank continue to grow its reputation as a customer-first organization based on my previous achievements:
Interfaced with bank customers to identify banking needs, recommend financial solutions, and identify ideal products to achieve client goals, resulting in a 94% customer satisfaction score
Managed customer requests quickly and efficiently, including cashing checks and money orders, depositing and withdrawing cash, checking account balances, and providing account information
Cross-sold products using advanced knowledge of bank practices, accounts, and personal loans
I look forward to telling you more about how my customer service experience within the banking industry could benefit your customers and team. Feel free to contact me via phone or email at your convenience. I appreciate your time and consideration.
Best regards,
Anthony Gentile
Meeta Patel
Bank Teller | [email protected] | (123) 456-7890 | Detroit, MI 12345 | LinkedIn
I would like to apply for the bank teller position with TD Bank that I found on Indeed. As you can see from my resume, I have over six years of customer service experience at notable banking institutions. Throughout my career, I’ve exceeded sales quotas by 25% to 50% month over month. My expertise in cross-selling would be a strong asset to your organization.
TD Bank’s reputation for diversity and inclusion is what draws me to apply for this position. As a banking professional, I believe a forward-thinking culture is essential for delivering exceptional customer service. I can exceed both sales and customer satisfaction goals for your company based on my career achievements:
Supported banking clients with unique needs, recommended banking products based on personal financial goals, and exceeded annual sales quota by up to 50%
Provide suggestions to clients to deliver ideal banking products, including bank accounts and investment accounts
Communicated empathetically with bank customers, identified conflict resolutions, ensured positive interactions, and achieved customer satisfaction ratings of 90% to 93%
I hope to schedule an interview to provide more insights into how my cross-selling expertise can help drive sales for TD Bank. Feel free to contact me via phone or email at your convenience. Thank you for your time and consideration.
Best regards,
Meera Patel
Raheem Richardson
Bank Teller | [email protected] | (123) 456-7890 | Philadelphia, PA 12345 | LinkedIn
January 1, 2024
Amy Smith
Hiring Manager
Chase Bank
(987) 654-3210 [email protected]
Dear Ms. Smith:
I’m reaching out to apply for the bank teller position with Chase Bank. During my time with Wells Fargo, I received three awards for exceeding goals in both sales and customer service delivery. I am confident that my knowledge and experience within the banking industry will allow me to drive positive results for your company.
Chase Bank’s reputation for trust, integrity, and ethical banking practices is what draws me to apply for this opportunity. Throughout my career, I’ve successfully exceeded sales goals while promoting products that are in the best interest of the customer’s long-term financial goals. I can provide valuable contributions to your organization based on my previous successes:
Supported banking clients with unique needs, recommended banking products based on personal financial goals, and exceeded annual sales quota by up to 50%
Provide suggestions to clients to deliver ideal banking products, including bank accounts and investment accounts
Communicated empathetically with bank customers, identified conflict resolutions, ensured positive interactions, and achieved customer satisfaction ratings of 90% to 93%
I look forward to speaking with you further regarding how my expertise in sales and customer service could be a strong asset to your team. Feel free to contact me via phone or email at your convenience. Thank you for your time and consideration.
Sincerely,
Raheem Richardson
Joseph Morgan
Bank Teller | [email protected] | (123) 456-7890 | New York, NY | LinkedIn
I’m excited to apply for the bank teller position at Wells Fargo. Although I don’t have direct banking experience, my customer service and cash handling background has prepared me to succeed in this role. My ability to assist customers, manage transactions efficiently, and maintain accuracy will allow me to contribute to your team’s success.
Wells Fargo’s commitment to excellent service aligns with my skills in handling customer inquiries, resolving issues, and creating positive interactions. In my previous role as a retail associate at Target, I worked with a diverse group of customers, processed financial transactions, and balanced cash registers with a high degree of accuracy. These experiences have equipped me to:
Assist customers with deposits, withdrawals, and account inquiries in a friendly and professional manner
Handle cash transactions with exceptional accuracy and attention to detail
Identify customer needs and recommend appropriate financial products or services
I would welcome the opportunity to discuss how my customer service skills and enthusiasm for finance can benefit your team. Please feel free to contact me by phone or email at your convenience. Thank you for your time and consideration.
Best regards,
Joseph Morgan
Ethan Wallace
Bank Teller | [email protected] | (123) 456-7890 | Chicago, IL 60601 | LinkedIn
January 1, 2025
Amy Johnson
Hiring Manager
Bank of America
(987) 654-3210 [email protected]
Dear Ms. Johnson,
I am excited to apply for the bank teller position at Bank of America. At Citibank, I was twice recognized as the top-performing associate for exceeding customer service and sales goals. My experience handling financial transactions and assisting customers with their banking needs would make me a valuable asset to your team.
Bank of America’s strong reputation for innovation and customer-focused banking aligns with my professional values. I take pride in providing exceptional service while recommending financial solutions tailored to each client’s goals. My experience will allow me to add value to your team, as demonstrated by my past achievements:
Supported customers with transactions, account inquiries, and banking needs while maintaining a 98% accuracy rate in cash handling
Recommended bank products such as checking accounts, savings plans, and credit cards, exceeding monthly sales targets by 40%
Delivered personalized service to a diverse customer base, resulting in a 95% customer satisfaction rating over two years
I look forward to discussing further how my banking and customer service skills can benefit your team. Please feel free to contact me at your convenience by phone or email. Thank you for your time and consideration.
Sincerely,
Ethan Wallace
Sofia Martinez
Bank Teller | [email protected] | (123) 456-7890 | Dallas, TX 75201 | LinkedIn
January 1, 2025
David Reynolds
Hiring Manager
PNC Bank
(987) 654-3210 [email protected]
Dear Mr. Reynolds,
I’m interested in applying for the bank teller position at PNC Bank. With a strong background in customer service and cash handling, I am eager to bring my skills to your team. In my previous role at TD Bank, I assisted customers with daily transactions, maintained accurate financial records, and helped identify banking solutions to meet their needs. My ability to provide exceptional customer service will be a valuable asset to your branch.
PNC Bank’s commitment to fostering strong customer relationships aligns with my passion for helping clients navigate their financial needs. My experience has prepared me to handle a fast-paced banking environment while maintaining accuracy and professionalism. Some of my key contributions include:
Processed an average of 100+ daily transactions, including deposits, withdrawals, and check cashing, with a 99% accuracy rate
Provided support and guidance to customers in selecting the right banking products, contributing to a 30% increase in new account openings
Resolved customer concerns efficiently, ensuring a positive banking experience and maintaining a 96% customer satisfaction score
I would welcome the opportunity to discuss further how my skills and enthusiasm can contribute to your team’s success. Please feel free to reach out at your convenience via phone or email. Thank you for your time and consideration.
Sincerely,
Sofia Martinez
How To Write a Bank Teller Cover Letter
To write a stand-out bank teller cover letter, you need to transform your everyday job duties into powerful achievements. While not all of your responsibilities can be backed by hard numbers, it’s possible to make even the most mundane duty sound more proactive using the right language. Focus on demonstrating how your positive interactions with customers have contributed to your branch’s overall success. Below, we’ll provide guidance for each section of the bank teller cover letter:
1. Contact information and salutation
List all essential contact information in the header of your bank teller cover letter, including your name, phone number, email, and LinkedIn URL. Be sure to address the hiring manager by name — Mr. or Ms. [Last Name]. Doing so adds a personal touch to your cover letter and shows you’re truly interested in the position. If you can’t find the hiring manager’s name, use a variation of “Dear Hiring Manager.”
2. Introduction
Open your bank teller cover letter with a strong introduction to peak the hiring manager’s interest. Feature your years of experience within the banking industry and key qualifications the bank is looking for in a teller. Close your opening paragraph with one of your most notable accomplishments to immediately show you can create value for potential employers. For example, you might mention a high customer service rating or sales quota attainment.
Example
I would like to apply for the bank teller position with TD Bank that I found on Indeed. As you can see from my resume, I have over six years of customer service experience at notable banking institutions. Throughout my career, I’ve exceeded sales quotas by 25% to 50% month over month. My expertise in cross-selling would be a strong asset to your organization.
3. Body paragraphs
In the body paragraphs of your bank teller cover letter, provide an overview of your banking career. Start by highlighting details about the bank’s reputation or culture and why you’re interested in the role. Feature accomplishments that demonstrate your customer service, sales, and interpersonal skills, as these are essential for delivering a positive customer experience. Pay close attention to the job description when writing your body paragraphs, as it’s important to tailor your content toward the bank you’re targeting.
Example
Wells Fargo’s reputation for delivering an exceptional customer experience strongly aligns with my professional background. During my time with PNC Bank, I communicated with a diverse range of customers to understand their unique banking needs and recommend ideal products. I can help your bank continue to grow its reputation as a customer-first organization based on my previous achievements:
Interfaced with bank customers to identify banking needs, recommend financial solutions, and identify ideal products to achieve client goals, resulting in a 94% customer satisfaction score
Managed customer requests quickly and efficiently, including cashing checks and money orders, depositing and withdrawing cash, checking account balances, and providing account information
Cross-sold products using advanced knowledge of bank practices, accounts, credit cards, and personal loans
4. Bank teller skills and qualifications
Although you’ve already captured most of your professional skills on the resume, it’s best to still reinforce key terms from the job description in your bank teller cover letter. This is an opportunity to further highlight your knowledge of banking terminology and customer service best practices using tangible examples from your career. Below, we’ve compiled a list of common skills you may encounter while pursuing bank teller positions:
Key Skills and Qualifications
Bank operations
Bank telling
Cash management
Client relations
Commercial banking
Communication
Consultative sales
Cross-selling
Customer service
Customer success
Financial analysis
Online banking
Personal banking
Regulatory compliance
Retail banking
Teller operations
Team leadership
Wire transfers
5. Closing section
The last paragraph of your bank teller cover letter should include a call to action. Invite the hiring manager to schedule an interview or contact you for additional information on your background. Also, further demonstrate how your background within the banking industry can benefit their clients and team. Be sure to thank the hiring manager for their time and consideration in the last sentence.
Example
I hope to schedule an interview to provide more insights into how my cross-selling expertise can help drive sales for TD Bank. Feel free to contact me via phone or email at your convenience. Thank you for your time and consideration.
Best regards,
Meera Patel
Bank Teller Cover Letter Tips
1. Emphasize your customer service experience
As a front-line team member, hiring managers want to see you have the customer service skills to help grow the bank’s positive image and reputation. Every daily interaction plays a small but important role in this, so it’s important to showcase this aspect of your experience using tangible examples from your career. One way you can achieve this is by highlighting your customer service metrics or awards you’ve received for exceeding performance goals. You could also emphasize your ability to connect with banking customers and identify ideal solutions for their needs.
2. Showcase your knowledge of the banking industry
When building your cover letter, emphasize your understanding of banking terminology, services, and products. For example, you might mention you educated clients on potential types of personal loans based on their financial goals and referred them to appropriate specialists. Although you won’t be handling loan consultations yourself, having this extra layer of knowledge might give you an edge over other applicants during the job search.
3. Quantify your bank teller achievements
Incorporating performance metrics and hard numbers can greatly enhance the impact of your accomplishments. Focus on featuring data that demonstrates your expertise in customer service and sales. In the example below, the candidate highlights their proven track record exceeding sales quotas and achieving high customer satisfaction ratings:
Supported banking clients with unique needs, recommended banking products based on personal financial goals, and exceeded annual sales quota by up to 50%
Provide suggestions to clients to deliver ideal banking products, including bank accounts and investment accounts
Communicated empathetically with bank customers, identified conflict resolutions, ensured positive interactions, and achieved customer satisfaction ratings of 90% to 93%
Bank Teller Cover Letter FAQs
Why should I include a bank teller cover letter?-
According to the Bureau of Labor Statistics, bank teller positions are expected to decline by 15% over the next decade. With a lower number of opportunities available on the open market, submitting a cover letter can help differentiate you from the competition during the job search. This allows you to convey your genuine enthusiasm and say something specific about why the bank’s reputation fuels your interest in joining their team.
How long should my bank teller cover letter be?-
It’s generally best to keep your cover letter concise during the application process. Limit your document to three or four paragraphs, with an emphasis on your most notable contributions and achievements. Including too much information may cause the hiring manager to lose interest, so always opt for a more straightforward approach.
Should I use artificial intelligence to write my cover letter?-
While it may be acceptable to use an artificial intelligence (AI) tool such as ChatGPT to get you started, relying on a machine learning algorithm to write your cover letter is the wrong approach. The purpose of this document is to provide a strong introduction that emphasizes unique insights into who you are as a professional. AI will never be able to capture these aspects the way you can.
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Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).
