How To Write an Operations Manager Resume

You already know how important efficiency and resource management are in your job, and these can also be applied to creating your resume. Using a template and knowing what hiring managers are looking for can help you write an operations manager resume that produces results. Find out what components you should include and get other tips below.

  • Entry-Level
  • Mid-Career
  • Senior-Level
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1. Craft an outstanding profile with a summary of your operations manager qualifications

When writing your profile summary, you want to show the reviewer how you can solve the problems their organization faces. Research the company ahead of time to find out what its mission is and who it works with. You can enhance the impact of your resume by showcasing your expertise in elevating customer satisfaction and optimizing employee workflows. This approach will ensure that your resume stands out and effectively captures the attention of potential employers.

Senior-Level Profile Example

Operations Manager with 15+ years of experience in heavily regulated fields such as medical billing. Draw on strong leadership skills and HR knowledge to improve efficiency without undermining staff morale or client satisfaction.

Entry-Level Profile Example

Business Manager with high-level analytic skills and leadership experience, including management of a department of 100+ employees. Demonstrated success in call center operations and workforce management solutions.

2. Showcase your operations manager experience

Every operations manager position is different, so it’s important to be specific when describing your duties and responsibilities. Include each relevant position, the company, and the dates you worked there, and use the bullets underneath to highlight your contribution to the organization and any specific career achievements. Operations managers often have to deal with teams across several departments and are focused on increasing efficiency to boost the bottom line, so these are good areas to target.

Senior-Level Professional Experience Example

Operations Manager
Carter’s Advertising, Roanoke, VA | March 2012-Present

  • Oversee daily management of entire office
  • Ensure proper support of creative and sales departments
  • Create and manage budgets, including sales and marketing, business expenses, and business analysis and hiring
  • Coordinate with human resources for recruiting and hiring needs and make the final decisions on hires in leadership or critical positions
  • Implemented a cross-department communication structure that increased efficiency by 25%

Entry-Level Professional Experience Example

Sales Call Center Manager
Havoc Incorporated, Christiansburg, VA | July 2017-Present

  • Oversee daily operation of a large-scale call center
  • Manage hiring and expense budgets
  • Lead business analysis efforts to best manage attrition and ensure adequate staffing for all shifts and holiday season
  • Implemented automatic processes that expedited answer time by 20% and raised customer satisfaction scores

3. Include education and certifications relevant to operations manager

A business administration, finance, or project management background can give you an edge over the competition when applying for an operations management position. So, it’s important to list your education and any other credentials, such as certifications, on your resume. A simple bolded title and bulleted list work well and don’t take up too much space. Make sure to list the awarded organization and the year you attained any certifications so the hiring manager can see that they are legitimate and up to date.



  • [Certification Name], [Awarding Organization], [Completion Year]


  • Project Management Professional (PMP), Project Management Institute, 2015



  • [Degree Name]
  • [School Name], [City, State Abbreviation] – [Graduation Month and Year]


  • Master of Business Administration in Project Management
  • University of Louisiana, Lafayette, LA – May 2015

4. List key operations manager skills and proficiencies

One of the most important parts of your resume is where you list the key skills that show you have the experience and knowledge to make a difference in your new role. Adding a bulleted list of technical skills and soft skills can show a hiring manager that you’re ready to handle all aspects of the job. Below are some common key skills and proficiencies hiring managers seek when filling an operations manager position.

Key Skills and Proficiencies
Agile project management Conflict resolution
CRM systems Efficiency audits
Gathering and interpreting data Interdepartmental collaboration
Leadership skills Microsoft Office
Project management QuickBooks
Risk mitigation Setting and achieving operational goals
Time management Troubleshooting operational issues

How To Pick the Best Operations Manager Resume Template

A resume template can help you write a better resume by giving you a wireframe to work with, but you’ll still need to pick one that works for your level of experience and career goals. A resume template should be easy to read and well-organized, with bolded headers separating the different sections. Use a standard font, like Arial or Times New Roman, and stick with a white background and black font to stay professional.

Operations Manager Text-Only Resume Templates and Examples

  • Entry-Level
  • Mid-Career
  • Senior-Level

Mark Robbins
(555) 123-1234
[email protected]
888 Somewhere Avenue, Lafayette, LA 70508


Experienced Operations Manager with a background in finance. Certified project management professional with a broad skillset including leadership, collaboration, budgeting, and cost reduction. Master of Business Administration.

Professional Experience

Operations Manager, Pipe, Inc., New Iberia, LA | September 2016 to Present

  • Lead multiple teams to ensure efficient management of a 24-hour pipe receiving yard
  • Set and execute hiring, expense, and marketing budgets
  • Work with HR and department supervisors to hire all personnel and ensure teams are well-run and motivated


  • Carried out a multi-stage technical implementation project that saved company $500K annually in operating costs

Office Manager, Hart & Lamm, LLC, Lafayette, LA | June 2015 to August 2016

  • Oversaw receptionists, accounts payable team, and other administrative staff
  • Managed payroll, budgeting, and expense report processes
  • Spearheaded online marketing efforts that increased conversion rates by 20% YoY
  • Organized and implemented office management procedures


University of Louisiana at Lafayette

Master of Business Administration in Project Management | 2015

Bachelor of Business Administration in Finance | 2013


Project Management Professional (PMP) | 2015

Key Skills

  • Financial Management & Analysis
  • Process Redesign & Improvement
  • Project Management
  • Reporting & Documentation
  • Team Leadership & Motivation

Frequently Asked Questions: Operations Manager Resume Examples and Advice

What are common action verbs for operations manager resumes?-

Using strong language on your resume can help you transform mundane duties into powerful achievements and help a hiring manager better understand who you are as a candidate. It’s important to start each bullet in your professional experience section with an engaging action verb. If you’re struggling with unique words, try some from this list. Look for options that communicate both what you did and the value it added to the company.

Action Verbs
Allocated Benchmarked
Consolidated Delegated
Expedited Forecasted
Harmonized Implemented
Leveraged Maximized
Mitigated Optimized
Orchestrated Overhauled
Regulated Restructured
Revamped Standardized
Streamlined Synchronized
How do you align your resume with a job description?-

The Bureau of Labor Statistics is expecting management positions across the board to increase at a faster-than-average rate. With more companies trying to streamline operations to cut costs, there may be more of a demand for operations managers in particular. Increase your chances of landing your next dream job by taking an extra few minutes to tailor your resume to the specific job you’re applying for. Use keywords from the description and highlight any skills or qualifications the hiring manager noted as important.

What is the best operations manager resume format?-

Operations managers need to be able to show technical skills, professional competencies, and leadership ability on their resume, and a reverse chronological or combination format works well for this. A reverse chronological format is a good option if you have an extensive job history because you have plenty of room to detail your accomplishments. If you’re new to the field, a combination resume can help you show off your skills and qualifications from other positions.

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Expert Advice
Include a cover letter with your resume

Don’t forget about the power of the cover letter. A well-written cover letter can help your resume move to the top of the pile and generate immediate interest from the hiring manager. If you’re unsure how to get started, these operations manager cover letter examples can help.

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