Jane Doe
(123) 456-7890
[email protected]
linkedin.com/in/yourname
123 Address Rd, Anywhere, USA
Profile
Recent college graduate with a background in business administration. Passionate about providing peerless service to both internal and external customers.
Key Skills
- Bookkeeping and accounting software
- Customer service
- Microsoft Office Suite
- Written and verbal communication
Job Experience
Admissions Office Receptionist, College Office of Admissions, New York, NY | August 2016 to December 2019
- Greeted prospective students, provided paperwork, scheduled tours, and coordinated interviews with admissions counselors
- Answered phones from prospective students and their families, providing information about application status and transferring calls as needed
- Processed student information, including sorting mail and entering data received into the applicant management system
Customer Service Representative, ABC Call Center, New York, NY | Summers 2014 to 2019
- Answered phones in a call center environment, speaking with customers nationwide to help solve product and service challenges
- Successfully addressed customer complaints to resolve service problems including shipping delays, incorrect shipments, and damaged products
- Named “Employee of the Month” in June 2019 due to excellent customer satisfaction ratings
Education
Bachelor of Business Administration, The Ohio State University, Columbus, OH | August 2015 to December 2019
- Academic experience in finance, accounting, communication, and statistics
Jane Smith
(123) 456-7890
[email protected]
linkedin.com/in/yourname
123 Address Rd, Anywhere, USA
Profile
Administrative Professional with nearly a decade of experience supporting marketing and advertising operations at both Fortune 500 firms and startups.
Professional Experience
Administrative Assistant, Marketing Department, LMN Major Media Corp, New York, NY | August 2015 to Present
- Support the marketing department personnel at all levels
- Schedule meetings and company events
- Print and prepare marketing materials for review and distribution
- Answer the phone for key executives and provide information to callers both in and outside the company
- Track marketing performance for key campaigns to relay to management teams
- Partner with HR to announce job openings both internally and externally and coordinate interviews
Executive Assistant, XYZ Tiny Marketing Firm, New York, NY | June 2013 to July 2015
- Provided comprehensive support to the CEO, including calendar management, visitor tracking, food ordering, and managing phone calls
- Coordinated with other departments to solicit necessary information, including financial presentations and marketing metrics
- Organized and scheduled executive travel, including international trips to multiple countries
- Typed meeting minutes during staff and board meetings
Education
Associate of Arts — Business Administration, Broward College, Fort Lauderdale, FL
Key Skills
- Customer service, including answering phones, greeting guests, and providing facility tours
- Event planning and scheduling
- Office software including Adobe Acrobat and Microsoft Office
- Written and verbal communication
Bob Smith
(123) 456-7890
[email protected]
linkedin.com/in/yourname
123 Address Rd, Anywhere, USA
Profile
Administrative Professional with 10+ years of advancement and experience. Diligent and organized assistant with expert Microsoft Office skills and a strong service mindset.
Professional Experience
Administrative Assistant Manager, ABC Financial Services Corp, New York, NY | April 2015 to Present
- Oversee administrative assistants in specific business units, including scheduling and time card reporting
- Answer phones, organize visitor information, and direct clients to appropriate groups
- Manage digital and physical filing systems for all departments
- Perform ongoing clerical duties such as managing supply inventory, preparing presentations, organizing meetings, and arranging executive travel
- Support marketing efforts by assembling and distributing print and email communications about upcoming campaigns
Administrative Assistant, DEF Hospital System, New York, NY | June 2009 to April 2015
- Greeted patients and their visitors and provided directions, information, and guidance
- Answered a multi-line phone system, quickly transferring callers to their desired department
- Maintained patient records while adhering to strict HIPAA privacy requirements
- Printed and distributed marketing materials, hospital flyers, and other information
- Prepared documents for health insurance billing, and coordinated with insurance providers for general inquiries as needed
Education
Bachelor of Arts (BA) – English, The Ohio State University, Columbus, OH | 2009
Key Skills
- Customer service
- Data entry
- Digital and physical file maintenance
- Office software, including Microsoft Office and Adobe Acrobat
- Scheduling in Google Calendar and Microsoft Outlook
Amar Singh
(123) 456-7890
[email protected]
linkedin.com/in/yourname
New York, NY 12345
Profile
A results-driven medical administrative assistant with five years of experience, specializing in office administration, calendar management, and patient relations. A proven track record of effectively managing patient records, appointments, and billing claims to improve patient satisfaction and retention.
Professional Experience
Medical Administrative Assistant, Orson Medical Associates, New York, NY
July 2021 – present
- Manage and update over 5,000 patient records, ensuring accuracy and confidentiality in line with HIPAA regulations
- Coordinate and schedule appointments for 20 health care professionals, identify solutions to reduce scheduling conflicts, and contributed to a 92% patient satisfaction rating
- Oversee all aspects of billing and insurance claims, resulting in a 20% reduction in billing disputes and a smoother claims process
Medical Administrative Assistant, Cambridge Orthopedics, New York, NY
June 2019 – July 2021
- Managed and updated patient records for over 3,000 patients, ensured all information was accurate and up-to-date, and maintained compliance with HIPAA regulations
- Conducted scheduling and calendar management for 15 health care professionals, coordinated patient appointments and cancellations, and communicated with empathy and understanding to ensure patient satisfaction
- Processed billing and insurance claims, which included liaising with insurance companies to resolve billing disputes or issues
Education
Bachelor of Science (B.S.) Human Resources
University of Syracuse, New York, NY September 2015 – May 2019
Key Skills
- Calendar management
- Office administration
- HIPAA compliance
- Patient relations
- Process improvement
Certifications
- Certified Medical Administrative Assistant, CMAA, NHA, 2018
Sarah Johnson
(123) 456-7890
[email protected]
linkedin.com/in/yourname
Miami, FL 12345
Profile
A dynamic administrative professional with seven years of experience, specializing in accounting, financial analysis, and business administration. A proven track record of identifying opportunities to reduce costs and align operating budgets with long-term financial goals. Adept at preparing financial reports and managing accounts payable and receivable.
Professional Experience
Accounting Administrative Assistant, Corbin Construction Inc., Miami, FL
October 2019 – present
- Prepare and reconcile monthly and annual financial reports, ensuring accuracy and compliance with accounting standards and regulations
- Coordinate with the accounting team to prepare an annual budget valued at $6.2 million, including forecasting financial needs and aligning them with long-term company goals
- Manage the company’s accounts payable and receivable, process invoices, ensure timely payments, and resolve discrepancies, resulting in a 15% decrease in overdue accounts
Accounting Administrative Assistant, Hayden Home Renovation, Miami, FL
June 2017 – October 2019
- Prepared and reconciled financial reports in collaboration with a team of three accountants, ensuring accuracy and compliance with accounting standards
- Supported the preparation of an annual operating budget valued at $3.5 million, analyzed financial data, and identified opportunities to reduce operating expenses, which contributed to a 15% reduction in overhead costs
- Managed the company’s accounts payable and receivable, processed invoices, and identified billing errors, resulting in a 10% increase in on-time payments
Education
Bachelor of Science (B.S.) Business Administration
University of Florida, Gainesville, FL September 2013 – May 2017
Key Skills
- Accounting
- Accounts payable and receivable
- Budget development
- Financial analysis
- Financial auditing
Certifications
- Certified Bookkeeper (CB), AIPB, 2018
- Certified Administrative Professional (CAP), IAAP, 2017
John Bergsen
(123) 456-7890
[email protected]
linkedin.com/in/yourname
Philadelphia, PA 12345
Profile
A results-driven financial administrative assistant with six years of experience supporting enterprise clients at leading firms such as Deloitte and PwC. A proven expertise in managing financial data, developing budgets, and ensuring compliance with financial regulations. Adept at collaborating with cross-functional teams to enhance financial reporting.
Professional Experience
Financial Administrative Assistant, Deloitte, Philadelphia, PA
February 2020 – present
- Oversee and manage financial data for 15 client accounts ranging from $200,000 to $3 million, ensuring accuracy and timely updates of financial records
- Assist in the preparation of multi-million dollar annual budgets, monitor expenditures, and identify cost-saving opportunities, resulting in a 15% reduction in operating costs
- Support financial analysts in conducting financial reporting, evaluating business financials, and identifying risk factors for investors
Accounting Administrative Assistant, Hayden Home Renovation, Philadelphia, PA
June 2018 – February 2020
- Managed financial data and processed invoices for a portfolio of 20 clients generating over $10 million in annual revenue, supported budget preparation and financial planning, and successfully reduced annual spend by 15%
- Conducted internal audits to ensure compliance with financial policies and regulations, successfully identifying and resolving discrepancies
Education
Bachelor of Science (B.S.) Finance
Temple University, Philadelphia, PA September 2014 – May 2018
Key Skills
- Budget development
- Financial auditing
- Financial planning and analysis (FP&A)
- Financial reporting
- Regulatory compliance
Certifications
- Certified Financial Planner (CFP), 2019
- Certified Administrative Professional (CAP), IAAP, 2018
John Smith
(123) 456-7890
[email protected]
linkedin.com/in/yourname
101 S Tryon St, Charlotte, NC 28280
Profile
Highly organized Clerical Assistant with 8+ years of experience in office administration. Adept at scheduling business trips and working in a fast-paced environment. Use various automation programs (including Microsoft Excel, Outlook, and SharePoint) to maintain correspondence, business files, and administrative documents.
Professional Experience
Senior Office Assistant, Clerical Clerks, Raleigh, NC | October 2016 to Present
- Observe payroll for 50+ employees, including the posting of checks each month
- Monitor and respond to all client emails to resolve complaints
Highlights:
- Expedited CRM data entry process for sales orders by 15%
- Facilitated a 22% increase in customer retention
Administrative Clerk, The Office People, Raleigh, NC | May 2014 to October 2016
- Scanned 200+ documents per day
- Helped answer incoming phone calls and make important outgoing calls
Highlights:
- Increased positive patient survey responses by 20%
Junior Office Clerk, Offices ‘R’ Us, Raleigh, NC | September 2011 to May 2014
- Assisted various managers and staff members
- Scheduled meetings in MS Outlook
- Drafted reports in MS Word and Excel
Education
Associate Degree — Business Studies
Duke University, Durham, NC | 2011
Key Skills
- Customer service
- Microsoft Office (advanced Excel and Outlook)
- Team collaboration
Certifications
Professional Administrative Certification of Excellence (PACE), ASAP | 2013
Angela Martin
(123) 456-7890
[email protected]
linkedin.com/in/yourname
123 Address Rd, Anywhere, USA, 12345
Profile
Friendly, organized receptionist with significant experience in fast-paced healthcare environments. Committed to providing exceptional customer service and effective administrative support while embracing new challenges and skills.
Professional Experience
Receptionist, Pediatric Care Group, Pittsburgh, PA
April 2016-Present
- Welcome and check in approximately 30 patients per day at pediatrician’s office
- Schedule and confirm appointments via phone and email
- Answer questions and provide assistance in person, over the phone, and through email
- Distribute forms to patients and verify that required fields are completed properly
- Collect and process patient co-pays
- Maintain digital and physical patient records
- Coordinate with local hospitals to schedule in-patient and out-patient procedures
Assistant Receptionist, Community Health Center, Pittsburgh, PA
June 2013-April 2016
- Greeted and checked in approximately 40 patients per day at urban health clinic
- Scheduled and confirmed appointments via phone and email
- Maintained physical and digital confidential patient records
- Coordinated with health insurance companies to cover appointments and procedures and resolve billing issues
- Provided support to head receptionist as needed, including data entry, ordering office supplies, and maintaining the patient waiting area
Education
Bachelor of Arts, Communication
University of Pittsburgh, Pittsburgh, PA, August 2009-May 2013
Key Skills
- Excellent written and verbal communication skills
- Proficient in Microsoft Office, Microsoft Outlook, Adobe Acrobat, Google Suite
- Data entry
- Using a multi-line phone system
- Organization and attention to detail
- Providing friendly, prompt customer service
Tyreece Rivers
(123) 456-7890
[email protected]
linkedin.com/in/yourname
123 Address Rd, Anywhere, USA
Profile
Administrative Professional with 5+ years of experience. Skilled at planning and streamlining tasks to help achieve company goals. Offer advanced expertise in Microsoft Office Suite and calendar management. Equally effective working independently or on a team.
Professional Experience
Executive Assistant, Burke + Co, San Francisco, CA
October 2019 to Present
- Efficiently support the Head of Investor Relations with operational and administrative tasks
- Handle sensitive client data in line with data protection guidelines
- Schedule meetings and manage travel bookings and itineraries
Administrative Assistant, Felton Institute, San Francisco, CA
August 2017 to September 2019
- Maintained productive phone and email correspondence with end users, colleagues, and vendors
- Placed orders to vendors and processed invoices efficiently and accurately
- Answered and forwarded phone calls, and carried out service user and management requests as needed
- Checked invoice records for accuracy and completeness
Education
Bachelor of Business Administration, The Paul Merage School of Business, University of California, Irvine
Key Skills
- Data Protection Practices
- Event Planning & Organizing
- Information Technology (IT)
- Microsoft Office Suite
- Process Streamlining
- Record Maintenance
- Report Generation
- Team Collaboration
- Time Management
Joaquin Smith
(123) 456-7890
[email protected]
linkedin.com/in/yourname
123 Address Rd, Anywhere, USA
Profile
Enthusiastic executive assistant with 7 years of experience in providing consistent support to C-suite professionals and other corporate leaders. Expertise in scheduling, event planning and general office management. Ready to support corporate growth and development through hands-on assistance for key executives.
Professional Experience
Executive Assistant, Aloricorp, Plantation, FL
January 2016 – Present
[Global financial services firm with 10,000+ employees]
- Remotely oversee C-suite calendars for team of 10+ executives and manage virtual conference room availability
- Manage annual corporate events budget of over $250,000, including arranging for catering, renting out spaces, negotiating payment and scheduling
- Coordinate with event staff at venues to ensure all events follow predetermined schedules
- Draft, review and distribute corporate communications from the CEO specifically and the company at large
Event Planning Assistant, Windesk Inc., Hollywood, FL
January 2013 – December 2016
[Innovative IT company with 1,000+ employees]
- Served as the point person for organizing 20+ corporate events per year, communicating upcoming conferences and social gatherings with all team members
- Assisted in managing annual event budget of over $100,000, working to find venues, decor, support services and food that fall in line with spending expectations
- Worked with other event management staff to plan events of all kinds from start to finish, including conferences, trainings, seminars, parties and off-sites
- Managed guest lists to determine proper food and drink orders as well as adequate space needs
Education
Associate of Science, Business Administration
Broward College, Fort Lauderdale, FL
August 2007 to May 2009
Key Skills
- Event planning
- Vendor coordination
- Excellent customer service
- Expert written and verbal communication skills
- Organization
- Inventory management
- Microsoft Office
Betty Smith
(123) 456-7890
[email protected]
linkedin.com/in/yourname
123 Address Rd, Anywhere, USA
Profile
Experienced office manager with over a decade of experience working in employee and office management roles. Significant practice in running an administrative team, pricing and procuring equipment, and ensuring office spaces run smoothly and in adherence with OSHA safe employment practices.
Professional Experience
Administrative Manager, ABC Small Corp, Miami, FL
January 2011 – Present
- Oversee administrative assistant staff, including participating in the hiring process
- Manage payroll, including time card processing and providing biweekly paychecks to staff members
- Organize supply orders, including keeping inventory and researching cost management strategies
- Send corporate communications, including executive memos and changes to corporate policies
- Process incoming and outgoing mail for all staff members
Office Manager, QRS Manufacturing, Miami, FL
January 2009 – December 2010
- Ensured facility was complying with OSHA standards, including managing safety procedures and posting all required notices
- Managed time cards for payroll purposes, including ensuring correct time reporting
- Oversaw equipment ordering, including heavy machinery for the warehouse as well as standard office supplies
- Served as a resource for warehouse and factory staff, including organizing maintenance requests, answering company questions and providing corporate memos as necessary
Education
Bachelor of Business Administration
University of Miami Miami, FL, August 2005 – December 2009
Key Skills
- Adobe Acrobat
- Equipment ordering
- Facility management
- Maintenance management
- Microsoft Office
- OSHA experience
- QuickBooks
