Entry-Level Information Technology (IT) Resume Examples
Years of Experience
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John Zhao
(123) 456-7890
[email protected]
123 Your Street, Philadelphia, PA
Profile
A recent graduate with entry-level work experience, specializing in information technology, system administration, troubleshooting, and technical support. Adept at collaborating with diverse IT teams to identify solutions for complex technical issues. Expertise in interfacing with customers and providing end-user support.
Professional Experience
IT Helpdesk Support, TechSolutions Inc., Philadelphia, PA
May 2021 – Present
- Troubleshoot tier I technical issues for 20-30 customers per day, field inquiries, diagnose problems, perform root-cause analysis, and identify solutions
- Attend meetings with the IT to discuss recurring technical issues and integrate solutions into the knowledgebase to improve resolution times by 15%
- Oversee computer configuration, troubleshoot software and hardware issues, and provide training to end-users
Academic Projects
Academic Projects, Temple University, Philadelphia, PA
May 2019 – May 2021
- Executed an application development project with a team of students to design a video calling solution, which included conducting bug fixes to ensure functionality
- Collaborated with the Temple Information Technology Club to create a mobile application for students to manage academic schedules, which included delivering automated alerts for campus events, assignment deadlines, and class cancellations
Education
Bachelor of Science in Information Technology
Temple University Philadelphia, PA September 2017 – May 2021
GPA: 3.8
Key Skills
- Information technology
- Troubleshooting
- Team leadership
- Client relations
- Root-cause analysis
- Microsoft, Mac, and Linux OS
Coursework
- Network Administration
- Hardware & Software Configuration
- System Administration
- Advanced Programming
- SQL
- Database Management
Certifications
- CompTIA A+, 2021
Sarah Johnson
(123) 456-7890
[email protected]
123 Your Street, Newark, NJ
Profile
An entry-level Software Engineer specializing in information technology, software development, project management, programming, and quality assurance. Adept at collaborating with diverse cross-functional teams to technical design solutions and drive continuous improvement.
Professional Experience
Software Engineer, Newark Tech Corp., Newark, NJ
May 2021 – Present
- Collaborate cross-functionally with product management, engineering, and QA teams to build innovative solutions for large-scale database systems
- Perform comprehensive analysis of customer data and develop SQL queries to create reports for the software engineering team
- Support the migration from an outdated legacy system to Oracle, which included creating project documentation and troubleshooting complex technical issues
Academic Projects
Web Development Project, University of Newark, Newark, NJ
January 2021 – May 2021
- Developed a mobile web application to enable users to track carbohydrate intake throughout the day in support of weight loss goals, designed the interface, diagnosed and resolved bugs, and utilized Python, Ruby on Rails, and Javascript
- Executed an academic project with a team of students to create a web application compiling a database of sample problems and strategies to aid users in learning Python
Education
Bachelor of Science in Information Technology
University of Newark, Newark, NJ September 2017 – May 2021
GPA: 3.6
Key Skills
- Software engineering
- Quality assurance
- Project management
- System migrations
- Team leadership
Coursework
- Software Development
- Information Technology
- Web Development
- Python
- Ruby on Rails
- JavaScript
Certifications
- CompTIA A+, 2021
- Certified Entry-Level Python Programmer (PCEP), 2021
Robert Morrison
(123) 456-7890
[email protected]
123 Your Street, Seattle, WA
Profile
An entry-level IT professional specializing in system administration, security, ITIL processes, and hardware and software configuration. Excels in identifying creative solutions to complex system issues. Adept at partnering with cross-functional teams and clients on technical projects.
Professional Experience
Junior System Administrator, Advanced Technology Corp., Seattle, WA
May 2021 – Present
- Identify technical solutions for hardware and software issues across the organization in collaboration with the IT team, including server upgrades and system migrations
- Conduct system administration for all IT services, which included installing patches, performing updates, and supporting hardware and software implementations
- Interface with cross-functional groups from sales, marketing, and product development departments to provide end-user support and training
Volunteerism
IT Volunteer Project, Overlake Community Library, Bellevue, WA
January 2021 – May 2021
- Served as an IT volunteer for a project to install, set up, and configure 30 PCs and 25 new laptops for a community library, which included updating OS systems, installing firewalls, and collaborating with a team of volunteers to create user logins for library cardholders
Education
Bachelor of Science in Information Technology
University of Seattle, Seattle, WA September 2017 – May 2021
GPA: 3.7
Key Skills
- Information technology
- Cross-functional collaboration
- ITIL processes
- Technical support
- Microsoft, Mac, and Linux OS
Coursework
- Network Administration
- Hardware & Software Configuration
- System Administration
- SQL
- Python
Certifications
- CompTIA A+, 2021
Joseph Campbell
(123) 456-7890
[email protected]
123 Your Street, Nashville, TN
Profile
An entry-level IT Professional specializing in software engineering, application development, .NET, and C#. A proven track record of executing technology projects and building innovative software solutions for organizations.
Professional Experience
Software Engineer, Nashville Tech Partners, Nashville, TN
May 2021 – Present
- Gather requirements for technical projects to drive scalability for a startup technology company, which includes conducting software and application testing
- Coordinate with cross-functional teams, application developers, and software developers to design solutions in alignment with business needs
- Collaborate with technical teams to develop the user interface, which includes debugging, unit testing, and backend and frontend development
Student IT Programmer Temp, University of Tennessee, Nashville, TN
January 2021 – May 2021
- Supported the buildout of enterprise level software solutions and databases to support business requirements and user needs for the University of Newark
- Partnered with the development team to execute technical projects for the education department, including building dashboards to aid the organization in managing academic programs and course selections
Education
Bachelor of Science in Information Technology
University of Tennessee, Tennessee, TN September 2017 – May 2021
GPA: 3.75
Key Skills
- Information technology
- .NET
- Solution design
- Project management
- QA testing
Coursework
- Software Development
- Application Development
- C#
- Advanced Programming
- IT Management
Certifications
- CompTIA A+, 2021
- Programming in C# Certification, 2021
Common Key Skills and Action Verbs for Entry-Level Information Technology Resumes
Due to the increasing number of applicants on the job market, you’ll encounter strong competition for information technology positions. In order to succeed at the entry-level, you need to make a positive impression on hiring managers. Integrating keywords directly from the job description into your resume will show companies that you have all the qualifications to meet their organizational needs. This will also ensure that your resume is compliant with Applicant Tracking Software (ATS), which is used to screen applicants based on required keywords and action verbs. Below, you’ll see examples of key terms you may encounter when building your resume.
| Key Skills and Proficiencies | |
|---|---|
| Active Directory | Application Development |
| Cloud Computing | Computer Science |
| Cybersecurity | C++ |
| Cross-Functional Leadership | Database Design |
| Database Development | Database Migration |
| Debugging | Information Technology |
| IT Infrastructure | IT Management |
| Network Administration | Oracle |
| Hardware Configuration | Server Administration |
| System Administration | Software Engineering |
| Software Development | SQL |
| Technical Support | Troubleshooting |
| Project Management | Programming |
| Python | QA Testing |
| Action Verbs | |
|---|---|
| Analyzed | Created |
| Conducted | Coordinated |
| Designed | Developed |
| Diagnosed | Drove |
| Enhanced | Evaluated |
| Executed | Identified |
| Implemented | Improved |
| Led | Managed |
| Oversaw | Partnered |
| Performed | Programmed |
| Provided | Resolved |
| Spearheaded | Supported |
| Troubleshot | |
Tips for Writing a Better Entry-Level IT Resume
Quantify your information technology experience
In order to maximize the impact of your achievements, you want to include specific metrics and results for the hiring manager to demonstrate your ability to create value. If you were providing support to end users or troubleshooting technical issues, you should provide an estimate for how many issues you handled on a daily or weekly basis. If you were able to automate a manual process or prevent a technical issue from recurring, quantify that in terms of a reduction in work hours or cost. Below, we’ve provided some examples on how to properly quantify your accomplishments in your professional experience.
Example #1
Good
- Supported the migration of over 300+ devices and 15 servers from a legacy system to a cloud technology solution, analyzed requirements, resolved technical issues, and ensured proper software and hardware configuration, resulting in a $300K reduction in IT infrastructure costs
Bad
- Migrated database to cloud for the company from an outdated system using problem solving and technical skills, which reduced IT costs greatly
Example #2
Good
- Coordinated with a team of Software Developers and QA specialists to design a new user interface for a customer-facing mobile web application, which improved functionality, reduced bugs, and increased end user satisfaction by 30%
Bad
- Designed a new UI with the team, solved issues, created solutions, and improved customer satisfaction on online surveys
Create an eye-catching professional profile
Hiring managers review large numbers of applicants each day. This can inhibit their ability to read each individual bullet point as carefully as you might hope. In order to capture the reader’s attention, you need to have a strong opening that showcases your qualifications for the job immediately upon viewing the resume. Integrating specializations into the first sentence that are tailored to the job description sends a strong message that you have the qualifications the organization is seeking. Below, you’ll see some examples on how to write an effective professional profile.
Example #1
Good
An entry-level System Administrator specializing in information technology, server configuration, network administration, and end user support. Excels in developing creative technical solutions in fast-paced business environments.
Bad
An enthusiastic IT graduate looking to advance career within the technology industry with your company. Possesses problem solving and technical skills that will be an asset to your organization.
Example #2
Good
An entry-level Software Developer specializing in application development, software engineering, quality assurance testing, and solution design. Adept at collaborating with diverse teams to build web applications in alignment with business needs.
Bad
A recent graduate with a degree in information technology, looking for lucrative opportunities to expand knowledge and skill set in software development. A hard worker willing to work long hours to meet deadlines.
How to Align Your Resume With the Job Description
Jobs within the information technology industry are expected to grow by 14% from 2020 to 2030 according to the Bureau of Labor Statistics. Median income for these positions was $91,250 in 2020, $49,700 higher than the median income for all other occupations. Despite the high growth forecast within the IT field, you’ll still need a strong resume to kickstart your career at the entry level. Accomplishment-driven resumes specifically tailored to specific job opportunities are far more likely to land an interview.
Aligning your resume with individual job descriptions is the most effective way to generate traction during your job search. By prioritizing a mix of technical skills and soft skills to align with the posting, you’ll be accomplishing more than one thing. First, you’ll increase the chances that your document makes it through the Applicant Tracking Software (ATS) and onto the hiring manager’s desk. You’ll also be ensuring that all the qualifications they’re looking for are present on your document when they begin reading it.
You’ll want to implement keywords that appear closer to the top of the document. This is an indicator that the company places high value on these skill sets when evaluating applicants. If you notice repetition of a particular term, try and integrate it directly into your professional profile to maximize visibility. Below, we’ve added an example on how to tailor your entry-level information technology resume to the job description.