Cashier Resume Examples (Text Format)
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Bob Smith
(555) 555-5555
[email protected]
123 Main St., Anywhere, USA 99999
Profile
A Customer Service Professional with four years of experience as a cashier in both restaurant and retail environments. Adept at managing cash and credit sales transactions, balancing registers, and ensuring accurate counts.
Key Skills
- Cash, Check, and Credit Handling
- Conflict Resolution
- Communication
- POS Systems (ShopKeep, OpenTable, Square POS)
- Customer Service
Education
General Education Degree
Lawson Adult Technical College, Atlanta, GA, 2018
Restaurant & Server Internship
Bob’s BBQ, September 2018
Professional Experience
Cashier & To-Go Order Representative, Bob’s BBQ, Atlanta, GA
October 2018 – Present
- Manage and process sales transactions, interface with customers, and provide a high-quality dining experience for guests
- Maintain order accuracy and timely fulfillment for to-go orders
- Complete training in the internalPOS system and third-party delivery apps, such as UberEats and DoorDash
- Contribute to increased sales by upselling add-ons and desserts
Bagger, Good Food Supermarket, Atlanta, GA
March 2018 – August 2018
- Responsible for careful packaging of goods in paper, plastic, or reusable bags
- Supported all lanes of checkout during peak shopping hours
- Collaborated with other staff to increase efficiency during peak hours
- Participated in other functions, such as cart retrieval, during off-peak hours
Roberta Sims
(555) 555-5555
[email protected]
123 Main St., Anywhere, USA 99999
Profile
A Customer Service Professional with seven years of cashier experience, specializing in cash handling, customer service, and communication. A proven track record of implementing processes to improve checkout speed and increase sales.
Professional Experience
Lead Cashier, Sam’s Warehouse, San Diego, CA
April 2018 – Present
- Manage and train a team of 15+ cashiers and serve as the point of contact for escalated customer issues
- Implement process improvements to enhance operational efficiency and improve average checkout times by up to 30%
- Train new hires on sales processes, customer service, and POS systems
- Manage checkout area during peak sales seasons
Cashier, Devonna’s Clothing Boutique, San Diego, CA
March 2013 – April 2018
- Completed sales orders in-person and online
- Set up point-of-purchase displays
- Created a presentable and welcoming checkout area
- Processed returns and refunds
- De-escalated customer complaints and referred issues to management as required
- Increased sales by 11% through the creation of improved customer flow and display of POP items
Education
High School Diploma
San Diego High School, San Diego, CA, June 2012, GPA 3.2
Key Skills
- De-escalation and Conflict Resolution Techniques
- Cash Handling
- Customer Service
- POS Systems
- Team Management
Certifications & Training
- Retail Sales Conference, March 2017
- Safe Cash Handling Certification, June 2014
Donald Smith
(555) 555-5555
[email protected]
123 Main St., Anywhere, USA 99999
Profile
A dynamic Customer Success Associate with 10+ years of cashier experience, specializing in retail sales, team leadership, and customer service. A proven track record of driving enrollments for rewards programs and growing repeat business by providing superior customer service.
Professional Experience
Lead Cashier, Nike Outlets, Houston, TX
February 2015 – Present
- Manage and process sales transactions, provide quality service to customers, redeem coupons, educate customers on promotions, and support a 7% overall increase in repeat business
- Educate customers on rewards programs and benefits to improve enrollments by over 15%
- Maintain a balanced register with 100% accuracy
Cashier, Aeropostale, Dallas, TX
December 2009 – February 2015
- Provided high-quality customer service, managed and processed sales transactions, and guided customers through the purchase process
- Increased sales by 20% through cross-selling items and add-on purchases
Education
Business Administration Associate’s Degree
Houston State College, Houston, TX, May 2017, GPA 3.14
Key Skills
- Customer Service
- Cash Management
- Loss Prevention
- Communications
- Square POS, ShopKeep, and Shopify
Training & Accolades
- Conflict Resolution Course, May 2017
- Interpersonal Communication Workshop, November 2018
- Outstanding Customer Service Award, October 2019
Common Key Skills and Action Verbs for Cashier Resumes
To get noticed, it’s critical to highlight the skills and action verbs frequently sought after by both hiring managers and applicant tracking systems (ATS). When posting your cashier resume online, ATS will scan your resume for phrases and keywords that match the posted position to recommend potential job candidates to hiring managers. If your resume is keyword-rich with relevant phrases, your chances of being contacted for an interview increase.
| Key Skills & Proficiencies | |
|---|---|
| Cash Handling | Cash Management |
| Communication | Conflict Resolution |
| Client Relations | Cross-selling |
| Customer Service | De-escalation |
| Point of Sale (POS) Systems | Quantitative Analysis |
| Return Processing | Reward Program Promotion |
| Retail Sales | Upselling |
| Action Verbs | |
|---|---|
| Analyzed | Assisted |
| Collaborated | Communicated |
| Conducted | Coordinated |
| Delivered | Evaluated |
| Examined | Executed |
| Facilitated | Identified |
| Implemented | Improved |
| Interfaced | Led |
| Managed | Maintained |
| Oversaw | Performed |
| Provided | Resolved |
| Supported | |
Tips for Writing a Better Cashier Resume
Showcase your proficiency with standard technology and third-party delivery apps
Any cashier job requires an ability to quickly learn and become comfortable using the point-of-sale system, or POS, and other apps used by the business. The quicker you can familiarize yourself with this core sales technology, the more efficient you will be at performing daily job duties. Employers want to know that you can hit the ground running while using their technology because that means less training time. Highlight knowledge of common apps and sales systems on your resume.
Example #1
Good
Expert in the operation of ShopKeep, Square POS, Toast POS, and QuickBooks POS with a deep understanding of add-on features that make business processes more efficient
Bad
Familiar with multiple POS systems
Example #2
Good
Proficient with third-party delivery apps such as DoorDash, UberEats, and GrubHub that increase sales and enhance brand satisfaction with customers
Bad
Knows third-party delivery apps
Highlight soft skills on your resume to differentiate yourself from other applicants
Being the best cashier requires more soft skills than technical knowledge. Prospective employers want to know more about your character and values as a person. While the use of software and machines can be taught, your work ethic and ability to connect with people are traits that build over time. Showcasing these soft skills will help a hiring manager and ATS pick your resume out of a crowd, which can increase your chances of being asked to come in for an interview and possibly be offered the position.
Example #1
Good
Uses active listening skills and de-escalation techniques to resolve customer complaints the first time and encourage repeat business
Bad
Good communication and listening skills
Example #2
Good
Employs time management techniques to adapt to changing needs within the business while ensuring a positive customer experience
Bad
Adaptable and uses time wisely
How to Align Your Resume With the Job Description
Jobs for cashiers, also called retail sales clerks and customer service representatives, are expected to decline by 10% (or approximately 335,700 jobs) from 2021 to 2031, according to the Bureau of Labor Statistics. Large fast-food chains and retailers are increasingly relying on automated technology and self-checkout to perform cashier functions, which is driving down job demand. The economy is also seeing steady growth in the number of online purchases, which is decreasing the need to shop in-store.
Between hiring managers and applicant tracking systems, thousands of cashier resumes are reviewed every day. Because there is no specific education or training requirement, the pool of applicants for cashiers can be much larger than a highly specialized job. That’s why your resume needs to include skills and experience that reflect exactly what the employer is looking for in a candidate. You do this by tailoring your resume to the specific job posting.
If you’re not sure where to start with your resume, the first place you should look is the job description. This is where you will learn more about the skills, knowledge, and type of candidate the employer is seeking. Compare your existing resume to the job posting and ask yourself if there are any gaps or if the resume could be more specific to speak directly to the hiring manager’s needs. Include statements in your resume that tell the employer how you can deliver on their business goals and incorporate notable soft skills and accomplishments that make you more qualified than the next candidate.