Cashier Resume Examples (Text Format)
Years of Experience
- 0
- 2-3
- 5-10
- 10+
Jane White
(555) 555-5555
[email protected]
123 Main St., Anywhere, USA 99999
Profile
Motivated recent graduate who enjoys working with people and has experience in a fast-paced cashier position at a retail establishment. Excels in active listening, communication and conflict resolution as developed through participation in Future Business Leaders of America throughout high school.
Areas of Knowledge:
- Business dynamics
- Customer service
- Order fulfillment
- Retail technology, including POS systems and delivery apps
- Sales and marketing
Education
High School Diploma
Columbus High School Columbus, OH, June 2019, GPA 2.9
Extracurricular Activities
Future Business Leaders of America, Club Treasurer, Columbus High School
August 2018 – June 2019
- Attended business conferences focused on customer service
- Shadowed retail managers to learn day-to-day activities
- Collaborated with club members to write a business and marketing plan
- Tracked the expenses and income for club events
- Assisted in event planning for semi-annual fundraiser
Professional Experience
Cashier, Burger King, Columbus, OH
May 2018 – August 2018
- Learned cash handling processes to maintain a balanced register with 98% accuracy
- Developed customer focus while maintaining attention to detail
- Assisted in order fulfillment for drinks and desserts
- Provided support to lead cashiers and drive-through during peak sales hours
- Became familiar with front-of-house operations and sanitation standards
Bob Smith
(555) 555-5555
[email protected]
123 Main St., Anywhere, USA 99999
Profile
To obtain a stable cashier position at a restaurant or retail establishment. Motivated self-starter with a cheerful disposition who loves helping people have a great customer experience. Very comfortable with the duties of a cashier and looking forward to building upon two years of experience in sales.
Key Skills
- Accurate cash, check and credit handling
- Demonstrated ability to resolve conflict
- Maintains up-to-date knowledge of product pricing and promotions
- Possesses stellar communication skills
- Working knowledge of common POS systems including ShopKeep, OpenTable and Square POS
Education
General Education Degree
Lawson Adult Technical College Atlanta, GA, 2018
Restaurant & Server Internship
Bob’s BBQ, September 2018
Professional Experience
Cashier & To-Go Order Representative, Bob’s BBQ, Atlanta, GA
October 2018 – Present
- Greet customers and ensured a positive guest experience
- Maintain order accuracy and timely fulfillment for to-go orders
- Gain proficiency in house POS system and third-party delivery apps, such as UberEats and DoorDash
- Contribute to increased sales through suggested add-ons and desserts
Bagger, Good Food Supermarket, Atlanta, GA
March 2018 – August 2018
- Responsible for careful packaging of goods in paper, plastic or reusable bags
- Supported all lanes of checkout during peak shopping hours
- Collaborated with other staff to increase efficiency during peak hours
- Participated in other functions, such as cart retrieval, during off-peak hours
Roberta Sims
(555) 555-5555
[email protected]
123 Main St., Anywhere, USA 99999
Profile
More than seven years of experience as a dedicated customer service associate and cashier. Accurate, organized and personable with proven track record of improving checkout speed and increasing sales.
Professional Experience
Lead Cashier, Sam’s Warehouse, San Diego, CA
April 2018 – Present
- Responsible for leading a team of cashiers
- Serve as the point of contact for team questions and concerns
- Develop improved checkout processes
- Train new hires on sales process and software
- Manage checkout area during peak sales seasons
Cashier, Devonna’s Clothing Boutique, San Diego, CA
March 2013 – April 2018
- Completed sales orders in-person and online, when needed
- Set up point-of-purchase displays
- Created a presentable and welcoming checkout area
- Processed returns and refunds
- De-escalated customer complaints and referred issue to management as required
- Increased sales by 11% through the creation of improved customer flow and display of POP items
Education
High School Diploma
San Diego High School San Diego, CA, June 2012, GPA 3.2
Key Skills
- De-escalation and conflict resolution techniques
- Knowledgeable of inventory processes
- Positive outlook and cheerful disposition
- Skilled sales booster
- Team-building
- Trained in multiple POS systems
Certifications & Training
- Retail Sales Conference, March 2017
- Safe Cash Handling Certification, June 2014
Donald Smith
(555) 555-5555
[email protected]
123 Main St., Anywhere, USA 99999
Profile
Seasoned cashier and motivated customer success associate with 10+ years of experience seeking long-term opportunity with a growing or established business in the consumer goods industry. Outgoing, personable and detail-oriented brand representative who closes customer sales and excels in promoting rewards programs to earn repeat business.
Professional Experience
Lead Cashier, Nike Outlets, Houston, TX
February 2015 – Present
- Greet customers as they enter the store
- Complete sales, redeem coupons and advise customers of promotions
- Encourage customers to sign up for rewards programs and educate on the benefits
- Maintain a balanced register with 100% accuracy
- Participate in team-building activities and on-site events
- Contribute to 7% overall increase in repeat business
Cashier, Aeropostale, Dallas, TX
December 2009 – February 2015
- Provided excellent customer service and guided the purchase process when needed
- Increased sales through cross-selling items and add-on purchases
Education
Business Administration Associate’s Degree
Houston State College Houston, TX, May 2017, GPA 3.14
Key Skills
- Customer-focused conflict resolution
- Digital and traditional marketing
- Organized
- Proactive in loss prevention practices
- Proficient in Square POS, ShopKeep and Shopify
- Punctual
- Strong attention to detail
Training & Accolades
- Conflict Resolution Course, May 2017
- Interpersonal Communication Workshop, November 2018
- Outstanding Customer Service Award, October 2019
Common Key Skills and Action Verbs for Cashier Resumes
To get noticed, it’s critical to highlight the skills and action verbs frequently sought after by both hiring managers and applicant tracking systems (ATS). When posting your cashier resume online, ATS will scan your resume for phrases and keywords that match the posted position to recommend potential job candidates to hiring managers. If your resume is keyword-rich with relevant phrases, your chances of being contacted for an interview increase.
| Key Skills & Proficiencies | |
|---|---|
| Accountable | Basic math |
| Cash handling | Complaint resolution |
| Coupon redemption | De-escalation |
| Exceptional communication | Flexible |
| Point of sale systems (POS) | Positive |
| Product knowledge | Professional |
| Return processing | Reward program promotion |
| Telephone etiquette | Time management |
| Upselling and cross-selling | |
| Action Verbs | |
|---|---|
| Assist | Adhere |
| Clean | Collaborate |
| Communicate | Deliver |
| Dependable | Exceed |
| Facilitate | Greet |
| Guide | Maintain |
| Operate | Organize |
| Partner | Perform |
| Redeem | Refer |
| Resolve | Sell |
| Serve | |
Tips for Writing a Better Cashier Resume
Showcase your proficiency with standard technology and third-party delivery apps
Any cashier job requires an ability to quickly learn and become comfortable using the point-of-sale system, or POS, and other apps used by the business. The quicker you can familiarize yourself with this core sales technology, the more efficient you will be at performing daily job duties. Employers want to know that you can hit the ground running while using their technology because that means less training time. Highlight knowledge of common apps and sales systems on your resume.
Example #1
Good
Expert in the operation of ShopKeep, Square POS, Toast POS and QuickBooks POS with a deep understanding of add-on features that make business processes more efficient
Bad
Familiar with multiple POS systems
Example #2
Good
Proficient with third-party delivery apps such as DoorDash, UberEats and GrubHub that increase sales and enhance brand satisfaction with customers
Bad
Knows third-party delivery apps
Highlight soft skills on your resume to differentiate yourself from other applicants
Being the best cashier requires more soft skills than technical knowledge. Prospective employers want to know more about your character and values as a person. While the use of software and machines can be taught, your work ethic and ability to connect with people are traits that build over time. Showcasing these soft skills will help a hiring manager and ATS pick your resume out of a crowd, which can increase your chances of being asked to come in for an interview and possibly be offered the position.
Example #1
Good
Uses active listening skills and de-escalation techniques to resolve customer complaints the first time and encourage repeat business
Bad
Good communication and listening skills
Example #2
Good
Employs time management techniques to adapt to changing needs within the business while ensuring a positive customer experience
Bad
Adaptable and uses time wisely
How to Align Your Resume With the Job Description
Between hiring managers and applicant tracking systems, thousands of cashier resumes are reviewed every day. Because there is no specific education or training requirement, the pool of applicants for cashiers can be much larger than a highly specialized job. That’s why your resume needs to include skills and experience that reflect exactly what the employer is looking for in a candidate. You do this by tailoring your resume to the specific job posting.
If you’re not sure where to start with your resume, the first place you should look is the job description. This is where you will learn more about the skills, knowledge and type of candidate the employer is seeking. Compare your existing resume to the job posting and ask yourself if there are any gaps or if the resume could be more specific to speak directly to the hiring manager’s needs. Include statements in your resume that tell the employer how you can deliver on their business goals and incorporate notable soft skills and accomplishments that make you more qualified than the next candidate.
Example Cashier Job Description
GS Foods is a leading grocery retailer in the Southeast and was voted among the best places to work by AwesomeJobs Magazine. Be the smiling face that greets customers and completes checkouts when you join our team as a customer service representative. We pride ourselves on delivering outstanding customer service and a seamless shopping experience.
As a GS Foods team member in the customer service representative role, you are expected to present yourself well when working with customers. You must work as part of a front-line team responsible for maintaining a clean, tidy register and accurately ringing up customer orders.
Responsibilities:
- Greet customers with a smile and ensure they were able to find everything they were shopping for during their trip
- Accurately handle cash, credit and check payments for goods and maintain a balanced register
- Weigh and scan products, which requires accurate product identification
- Bag products when necessary
- Inform customers about limited-time promotions or rewards programs as applicable
- Review and redeem coupons or promotional materials
- Remain knowledgeable about ongoing promotions and store specials
Qualifications:
- Be a minimum of 17 years old and legally able to work in the state of North Carolina
- Have a high school diploma, GED or equivalent experience
- Capable of standing for 6-8 hours at a time
- Capable of reading, writing and doing basic math
- Capable of doing repetitive tasks without losing focus
- Strong attention to detail
- Cashier or money handling experience preferred but not required
Based on the job description, the ideal candidate should have the following experience and/or qualities:
- Reading, writing and basic math
- Dexterity and ability to stand for long periods
- Strong attention to detail and ability to remain focused
- Good communication skills
- Self-starter attitude
- Sales and customer-focused mindset
Then, incorporate the key terms and skills listed in the job description into your resume. It might look something like this:
Cashier Work Experience Example
Cashier & Customer Service Representative, Quality Foods, Charlotte, NC
September 2017 – Present
- Responsible for cheerfully greeting customers while ensuring accurate pricing
- Communicate ongoing and limited-time promotions and encourage reward program participation
- Keep a clean, tidy register area to welcome customers
- Redeem coupons and promotional materials as needed
- Maintain a balanced register with a high level of accuracy