How To Write a Senior Account Manager Resume
To write a compelling senior account manager resume, you must highlight your strongest career achievements within the financial industry. Feature your expertise in managing multi-million dollar accounts, driving revenue growth, and building long-term client relationships. Show prospective employers your proven track record of creating value for your clients and organizations. This guide provides expert tips and insights to help you craft an accomplishment-driven resume and land your next interview.
1. Write a dynamic profile summarizing your qualifications
The summary that appears near the top of your resume should work as an elevator pitch featuring the strongest and most relevant qualifications. Start with an opening sentence that lists your title, years of experience, and three to four specializations that match the job description. Brand yourself as a thought leader by highlighting various aspects of your industry expertise. If you’ve accomplished something impressive, such as increasing recurring revenue or improving account retention, consider mentioning it in your profile.
Professional Profile - Example #1
A results-driven senior account manager with over 12 years of global sales experience. A strong history of building long-term client relationships based on trust and integrity. A proven track record of managing domestic and international territories and utilizing consultative sales techniques to generate new business.
Professional Profile - Example #2
A senior account manager with six years of experience specializing in business development, customer success, strategic planning, and client engagement. A proven track record of overseeing high-value accounts and identifying opportunities to drive customer success and expand revenue growth.
2. Add an accomplishment-driven professional experience section
As a senior account manager, your professional experience serves as the core of your resume.
This is your opportunity to showcase your most eye-catching career achievements. The key is to feature accomplishment-driven bullet points supported by hard numbers and metrics. For example, if you manage a large account portfolio, include a monetary figure to establish a sense of scope for the hiring manager. If you exceeded sales quotas or revenue targets, feature a percentage to substantiate the accomplishment.
Also, make a point to highlight achievements that demonstrate your leadership capabilities. In a senior-level role, you’ll likely manage team members and high-value client accounts simultaneously. Emphasize your ability to motivate and develop your direct reports. Provide examples of you serving as a trusted advisor and building long-term relationships.
Professional Experience - Example #1
Senior Account Manager, Comcast International, Orlando, FL | June 2010 – present
- Identify and secure national and international business opportunities valued at up to $50 million for a leading digital accounts agency, build relationships with C-level executives, and retain 87% of accounts
- Close deals with over 15 new clients in 2021, resulting in a $10 million increase in revenue
- Coordinate with sales, marketing, and senior leadership teams to drive the expansion of Comcast International in the Chinese market, increasing the company’s annual profits by $22 million
Professional Experience - Example #2
Senior Account Manager, Pendo Financial, Boston, MA | March 2019 – present
- Serve as the point of contact for over 35 customer accounts generating $200,000 to $1.6 million for a financial consulting firm, educate prospects on product offerings and services, deliver presentations, and identify opportunities to upsell services
- Manage a team of over 15 account managers, sales representatives, and account executives, provide support throughout all phases of the sales process, and achieve 120% to 135% of annual quotas year over year
- Conduct research on lead generation and prospecting tools and manage the transition to Salesforce.com to enhance tracking and management of sales prospects
3. Include relevant education and certifications
In addition to your education, it’s beneficial to feature relevant certifications to further emphasize your industry expertise. Although these credentials won’t guarantee you a job, they can show you’ve dedicated yourself to growing within your field. The Certified Strategic Account Manager (CSAM) designation is an especially strong option at the senior level, speaking to your comprehensive knowledge of account strategy and stakeholder management.
Education
Template:
[Degree Name]
[School Name], [City, State Abbreviation] – [Graduation Month and Year]
Example:
Bachelor of Science in Accounting and Business Management
The University of Miami, Miami, FL, | June 2013
Certifications
Template:
[Certification Name], [Awarding Organization], [Completion Year]
Examples:
CSAM, SAMA | 2023
Certified Professional Accounts Manager, Global Association for Quality Management | 2019
4. List pertinent key skills
Most companies streamline the recruiting process through automation. Applicant tracking systems (ATS) parse your document for specific keywords that mirror the job description and reject applications that lack necessary requirements. To mitigate this risk, incorporate relevant skills and verbiage in every section of your resume. For example, you might say in your experience section that you “Managed B2B sales processes with a 75% close rate on qualified leads” or that you “Collaborated with the customer success department to enhance cross-selling outcomes.”
| Key Skills and Proficiencies | |
|---|---|
| Account management | Business development |
| Business-to-business (B2B) sales | Business-to-consumer (B2C) sales |
| Client relations | Communication |
| Consultative selling | Cross-functional collaboration |
| Cross-selling | Customer relationship management (CRM) |
| Lead generation | Lead qualification |
| Pipeline development | Relationship building |
| Sales negotiations | Sales presentations |
| Solution selling | Strategic selling |
| Team leadership | Upselling |
Advice from a Recruiter: David Pratt
1. What are the most in-demand skills for senior account managers that should be featured on a candidate’s resume?+
Numbers are everything and make a resume pop. Include statistics like the number of accounts managed, size of accounts, average deal size, and sales cycle. Also, highlight the types of profiles or titles you work with.
2. What work experience and other accomplishments are hiring managers seeking in a senior account manager?+
Hiring managers are looking for people who are self-motivated. They are attracted to the kind of candidates who would tackle activities such as running a marathon, leading a team, or tackling long-term goals.
3. What else besides a resume should a senior account manager candidate be prepared to provide hiring managers?+
In sales, it is rare to require more than a resume. Be prepared to talk about your experience in detail. Know the number of accounts managed, the size of accounts, your experience with upselling or cross-selling, the average deal size, and the sales cycle.
4. What advice would you give a senior account manager candidate about their job search? +
Be different. Have a targeted search. Don't spend time on roles that don't fit your background.
How To Pick the Best Senior Account Manager Resume Template
Senior account manager professionals should look for resume templates that convey a strong sense of professionalism while allowing for confident, clear sales language. Forego fancy fonts and design flourishes that may distract the hiring manager from your career achievements and qualifications. The goal of the resume is to sell yourself to the hiring manager as the best possible candidate, so select a template that allows them to engage with your content easily.
Senior Account Manager Text-Only Resume Templates and Examples
Years of Experience
- Example #1
- Mid-career
- Senior-level
Luisa Hunter
(321) 098-7654
[email protected]
654 Main Street, Boston, MA 32109
Profile
A Senior Account Manager with six years of experience, specializing in business development, customer success, strategic planning, and client engagement. A proven track record of overseeing high value accounts and identifying opportunities to drive customer success and expand revenue growth.
Professional Experience
Senior Account Manager, Pendo Financial, Boston, MA
March 2019 – Present
- Serve as the point of contact for 35+ customer accounts generating $200K-$1.6M for a financial consulting firm, educate prospects on product offerings and services, deliver presentations, and identify opportunities to upsell services, resulting in a 25% increase in annual sales revenue
- Manage a team of 15+ account managers, sales representatives, and account executives, provide support throughout all phases of the sales process, and achieve 120%-135% of annual quotas YOY
- Conduct research on lead generation and prospecting tools and manage the transition to Salesforce.com to enhance tracking and management of sales prospects
Account Manager, Fluke Corporation, Boston, MA
July 2014 – March 2019
- Managed over 100 accounts simultaneously with a 99.5% client satisfaction rate, negotiated prices to maximize sales revenue, and generated over $300K in new business in 2018
- Attended industry events and conferences to network with sales prospects and raise awareness of company products and services, resulting in five new deals in 2017
- Provided consultations to clients, evaluated customer business needs, delivered product demonstrations, and educated prospects on the benefits of company product offerings
Key Skills
- Account Management
- Consultative Selling
- Relationship Building
- Territory Management
- Salesforce
Education
Bachelor of Science in Business Administration
QUESTROM SCHOOL OF BUSINESS, BOSTON UNIVERSITY, Boston, MA, September 2010 – June 2014
Jason Taylor
(123) 456-7890
[email protected]
123 Main Street, Orlando, FL 12345
Profile
A Senior Account Manager with eight years of experience overseeing multi-million dollar accounts within the financial services industry. A proven track record of managing all aspects of the sales process and building long-term customer relationships. Adept at leading high-performance sales teams and identifying opportunities to enhance performance and improve close rates.
Professional Experience
Senior Account Manager, Oceanside Financial Services, Tampa, FL
September 2016 – Present
- Manage a portfolio of 32 high-profile client accounts valued at $600K-$4M, deliver consultations and prepare proposals for new and existing customers, and identify appropriate services based on individual business needs, resulting in a 25% increase in client retention
- Establish long-term client relationships and build rapport with CEOs, CFOs, and VPs
- Oversee a team of six account managers, evaluate sales pitches, identify opportunities to improve sales performance, resulting in a 10% increase in average close rates
Account Manager, Exodus Financial Inc., Miami, FL
June 2013 – August 2016
- Utilized innovative sales strategies and consultative sales techniques to secure new customer accounts for a premiere financial firm, resulting in over $500K in new business YOY
- Analyzed client financials to recommend appropriate services and packages based on individual needs, which included delivering business presentations to C-level executives
- Achieved 120% of annual sales quota in 2014, 135% of quota in 2015, and 130% of quota in 2016
Education
Bachelor of Science in Accounting and Business Management
THE UNIVERSITY OF MIAMI, Miami, FL, September 2009 – June 2013
Key Skills
- Contract Negotiation
- Risk Evaluation
- Product Demonstrations
- Account Management
- Relationship Building
David Taylor
(123) 456-7890
[email protected]
123 Main Street, Orlando, FL 12345
Profile
A results-driven Senior Account Manager with over 12 years of global sales experience. A strong history of building long-term client relationships based on trust and integrity. A proven track record of managing domestic and international territories and utilizing consultative sales techniques to generate new business.
Professional Experience
Senior Account Manager, Comcast International, Orlando, FL
June 2010 – Present
- Identify and secure national and international business opportunities valued at up to $50M for a leading digital accounts agency, build relationships with C-level executives, and retain 87% of accounts
- Close deals with 15+ new clients in 2021, resulting in a $10M increase in revenue
- Coordinate with sales, marketing, and senior leadership teams to drive the expansion of Comcast International in the Chinese market, increasing the company’s annual profits by $22 million
Senior Account Manager, Solar Energy Partners, Tampa, FL
June 2008 – June 2010
- Managed, developed, and grew a portfolio of 50+ commercial customer accounts for a leading provider of alternative energy solutions, resulting in over $20M in new revenue over two years
- Negotiated contracts with new clients, identified opportunities to grow existing accounts, and expanded sales growth by 27%, and achieved the Account Manager of the Year Award in 2009
- Led a team of five account managers, provided coaching and mentorship to drive professional development, and delivered training on consultative sales techniques to improve performance
Education
Bachelor of Science in Accounting and Business Management
THE UNIVERSITY OF MIAMI, Miami, FL, September 2004 – June 2008
Key Skills
- Business Development
- Consultative Sales
- Team Management
- Strategic Planning
- Sales Strategy
Frequently Asked Questions: Senior Account Manager Resume Examples and Advice
What are common action verbs for senior account manager resumes?+
Action verbs help strengthen any type of communication. You probably use this tip in your daily work as an account manager when you let clients know you’re “resolving the issue” or “collaborating with the team to deliver a solution.” On your resume, action verbs help to position you as a leader who generates results. Below is a list of verbs you can use to enhance the impact of your bullet points:
| Action Verbs | |
|---|---|
| Achieved | Analyzed |
| Built | Coached |
| Collaborated | Communicated |
| Created | Cultivated |
| Delivered | Developed |
| Drove | Generated |
| Identified | Improved |
| Increased | Led |
| Managed | Oversaw |
| Negotiated | Resolved |
| Sold | |
How do you align your resume with a senior account manager job description?+
As an account manager, you know it’s critical to communicate early on that you can meet a customer’s needs and specifically how your company or product does that. Resumes work the same way as a marketing pitch to potential employers.
Review each job posting and identify key qualifications companies are looking for. Ensure your resume speaks to those needs and uses the same language the employer used. This helps your resume make it through ATS and catch the attention of hiring managers.
Sales management job opportunities are growing at an average rate and are expected to continue that trend through 2031, according to the Bureau of Labor Statistics. Aligning your resume with job listings increases your chances of getting hired.
What is the best senior account manager resume format?+
As a senior account manager, always opt for a reverse chronological format. This ensures that your most relevant and recent experience is featured at the top of your document while illustrating your career progression. Functional and combination formats should be avoided in most instances, as hiring managers will be more interested in seeing your proven track record of success throughout your work history.
Expert Advice: Include a cover letter with your resume
Bolster the strength of your application with a unique cover letter for each position you apply to. A good cover letter complements your resume by providing additional context on some of your best accomplishments, such as saving an at-risk client relationship. In your middle paragraphs, mention something specific about the company’s reputation or culture and why this draws you to apply for the position. For more insights, visit our account manager resume cover letter example to get started.
