Administrative Assistant Resume Examples

Administrative assistants are the lifeblood of many offices, providing support for everything from making event arrangements to ordering supplies. Some administrative assistants may serve as support for an entire organization while others may work with specific individuals or departments. Jobs for administrative assistants are expected to decline 7%, or by 276,000 jobs, between 2018 and 2028, according to the Bureau of Labor Statistics. With this in mind, professionals should be aware that administrative assistant jobs will not be as widely available in the future as they are today.

As the field declines, administrative assistant roles will only become more competitive. Due to the lower barriers to entry, these jobs can be quite popular, especially among new college graduates. However, a strong resume can help you land the perfect job for you. Below, you can find resume samples for both experienced and entry-level job seekers, including tips and best practices.

Downloadable Resume Examples

No Experience

Example #1 No Experience

2-3 Years

Example #2 2-3 Years

5-10 Years

Example #3 5-10 Years

10+ Years

Example #4 10+ Years

Administrative Assistant Resume Example (Text Format)

Years of Experience
  • No Experience 0
  • 2-3 Years 2-3
  • 5-10 Years 5-10
  • 10+ Years 10+

John Doe
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

Eager customer service professional with a passion for helping others. Highly experienced in interfacing, communicating and serving customers from all walks of life. Able to handle every aspect of the customer experience, from answering phones to marketing products and services.

Key Skills

  • Academic background in finance, accounting, economics and management
  • Customer service expertise on the phone and in person
  • Experienced with Microsoft Office and Adobe Acrobat
  • Strong written and verbal communication skills

Education

Business Administration Associate of Arts
Broward College Fort Lauderdale, FL, August 2016 – December 2018

Job Experience

Server/Bartender, Chain Restaurant, New York City, NY
January 2019 – Present

  • Act as both server and bartender based on staffing and patron needs
  • Take orders, enter orders in the point-of-sale system, manage food in the kitchen and run food to patrons quickly and efficiently
  • Mix and serve drinks with excellent customer service, including chatting with patrons and ensuring bar customers act responsibly and in accordance with the law

Student Assistant, Office of Alumni Relations, New York City, NY
June 2018 – December 2018

  • Served as a key member of alumni office fundraising efforts, including contacting alumni, taking pledges and entering financial commitments into data management systems
  • Answered phones to provide information to alumni, including how to contact specific departments within the school and details of upcoming alumni events
  • Prepared written communication to send to alumni who fulfilled financial pledges to the college

Jane Doe
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

Recent college graduate with a background in business administration and marketing. Passionate about providing peerless customer service and excellent support to both internal employees and external customers and clients.

Key Skills

  • Academic experience with bookkeeping and accounting software
  • Customer service expertise
  • Excellent written and verbal communication skills
  • Expert Microsoft Office skills

Education

Bachelor of Business Administration
The Ohio State University Columbus, OH, August 2015 – December 2019

  • Academic experience in finance, accounting, communication and statistics

Job Experience

Admissions Office Receptionist, College Office of Admissions, New York City, NY
August 2016 – December 2019

  • Served as office receptionist, including greeting prospective students, providing paperwork, scheduling tours and coordinating interviews with admissions counselors
  • Answered phones from prospective students and their families, providing information about application status and transferring calls as needed
  • Processed student information, including sorting mail and entering data received into the applicant management system

Customer Service Representative, ABC Call Center, New York City, NY
Summers, 2014 – 2019

  • Answered phones in a call center environment, speaking with customers nationwide to support product and service challenges
  • Successfully navigated customer complaints to find satisfactory resolutions to common problems, including shipping delays, incorrect shipments, damaged products and customer dissatisfaction
  • Named Employee of the Month in June 2019 due to excellent customer satisfaction ratings

Jane Smith
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

Experienced administrative professional with significant experience in marketing functions. Over a decade of practice supporting marketing and advertising operations, including both Fortune 500 entities and small start-ups.

Professional Experience

Administrative Assistant, Marketing Department, LMN Major Media Corp, New York City, NY
August 2015 – Present

  • Support the marketing department personnel at all levels, including scheduling meetings and company events
  • Print and prepare marketing materials for review and distribution
  • Answer the phone for key executives and provide information both inside and outside of the company
  • Track marketing performance for key campaigns to communicate to management teams
  • Partner with HR to distribute department job openings both internally and externally and coordinate interviews

Executive Administrative Assistant to the CEO, XYZ Tiny Marketing Firm, New York City, NY
June 2013 – July 2015

  • Provided comprehensive support to the CEO, including calendar management, visitor tracking, food ordering and managing phone calls
  • Coordinated with other departments to solicit necessary information, including financial presentations and marketing metrics
  • Organized and scheduled executive travel, including multi-country international trips
  • Typed meeting minutes during staff and board meetings

Education

Business Administration Associate of Arts
Broward College Fort Lauderdale, FL, August 2006 – May 2008

Key Skills

  • Attention to detail
  • Customer service, including greeting guests, providing facility tours and answering phones
  • Excellent written and verbal communication skills
  • Office software, including Adobe Acrobat and Microsoft Office
  • Scheduling and organizing meetings, events and travel

Bob Smith
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

Experienced administrative professional with over a decade in numerous industries, including financial services, health insurance and hospital administration. Organized, diligent and detail-oriented administrative assistant with expert Microsoft Office skills and a dedication to excellent customer service.

Professional Experience

Administrative Assistant Manager, ABC Financial Services Corp, New York City, NY
April 2015 – Present

  • Oversee administrative assistants working with specific business units, including scheduling and time card reporting
  • Answer phones, direct customers and clients to appropriate groups and organize visitor information
  • Manage filing systems, both digital and physical, for departments across the company
  • Perform ongoing clerical duties, including managing supply inventory, preparing presentations, organizing meetings and arranging executive travel
  • Support marketing endeavors, including assembling and communicating marketing plans, printing materials and distributing information via email

Administrative Assistant, DEF Hospital System, New York City, NY
June 2009 – Present

  • Greeted patients and their visitors and provided directions, information and guidance
  • Answered a multi-line phone system and transferred callers quickly and accurately to their desired departments
  • Maintained patient records when needed while adhering to stringent HIPAA privacy requirements
  • Printed information, including marketing materials and hospital flyers for distribution, and maintained digital and physical files
  • Prepared documents for health insurance billing and coordinated with insurance providers for general inquiries as necessary

Education

English Language and Literature Bachelor of Arts
The Ohio State University Columbus, OH, August 2005 – May 2009

Key Skills

  • Attention to detail
  • Data entry
  • File maintenance, both physical and digital
  • Office software experience, including Microsoft Office and Adobe Acrobat
  • Scheduling using Google Calendar and Microsoft Outlook
  • Strong communication skills in person, on the phone and via email

Common Key Skills and Action Verbs for Administrative Assistant Resumes

To be a competitive candidate, it’s important to highlight the main skills and responsibilities of administrative assistants in your resume. Most companies use applicant tracking systems, or ATS software, to scan resumes for keywords to determine who to interview. As such, the more keywords you have in your resume, the likelier you are to be selected to move forward in the process. These kinds of skills and proficiencies can be a valuable addition to your application.

Key Skills & Proficiencies
Attention to detail Customer Relationship Management software
Event and travel planning Microsoft Office, including Excel, PowerPoint, and Word
Organization and filing Scheduling
Strong communication skills Phone systems
Action Verbs
Answer Arrange
Coordinate Create
Develop Execute
File Greet
Manage Order
Organize Oversee
Plan Provide
Supervise Support

Tips for Writing a Better Administrative Assistant Resume

Feature soft skills that showcase an ability to work with superiors and colleagues

For an administrative assistant, soft skills are incredibly important. Being able to demonstrate things like great leadership abilities and strong communication is absolutely essential when you’re serving as the go-to person for an administrator, so be sure to play this up on your resume. Describe things like your previous partnerships with superiors, any leadership experience or your ability to communicate clearly and effectively when translating requests or setting up meetings.

Example #1

Good


Oversaw team of six administrative assistants to ensure all duties were accomplished in a timely manner, including scheduling and payroll processing

Bad


Worked in conjunction with additional assistants to accomplish key job tasks

Example #2

Good


Partnered with executive leadership to develop presentations outlining the success of corporate campaigns using Microsoft PowerPoint

Bad


Used Microsoft PowerPoint to create presentations

Write a profile that uses keywords and phrases for administrative assistant positions

The summary you use to kick off your resume can be extremely important in providing a quick overview of who you are and how you can be a good fit for an administrative assistant position. Instead of simply stating a few qualifications, delve into the most important details surrounding your candidacy with as many concrete examples as possible. Make use of keywords and phrases such as management experience, marketing knowledge or leadership support, and always give specifics about things like years of experience or software suites you’re proficient in.

Example #1

Good


Enthusiastic administrative professional with six years of experience. Experienced across numerous industries, including finance and health care, with a background in executive leadership support, office management and corporate marketing.

Bad


Enthusiastic administrative professional seeking a high-paying job. Skilled in administrative tasks and not afraid to learn new skills.

Example #2

Good


Experienced administrative assistant with seven years of professional practice supporting c-suite professionals in a fast-paced environment. Experience in scheduling, travel and event planning, presentation preparation, data entry and memo distribution.

Bad


Experienced administrative assistant seeking a new role supporting key executives. Looking for high-paying and flexible opportunities.

How to Align Your Resume With the Job Description

Hiring managers are eager to find job candidates that meet as many of the job requirements as possible, ensuring the highest likelihood of success. To improve your odds of being selected for an interview, it is important to make sure your resume speaks to a specific job position as closely as possible. While most hiring managers understand that the majority of candidates will not fulfill every desired point listed in a job description, meeting as many requirements as possible can significantly increase your chances of successfully navigating the job search process. To up your chances of getting an interview, scan the job description for industry-specific keywords and phrases and then tweak your resume experience section to incorporate these.

Example Administrative Assistant Job Description


XYZ Corp is seeking an administrative assistant to support the corporate finance department. In this role, candidates will have the opportunity to work with high-level executives to support ongoing departmental and organizational needs while working in a fast-paced, exciting environment. Growth opportunities are available in executive support and office management.

Responsibilities:

  • Answer the phone and provide information to internal and external callers
  • Organize and manage departmental files
  • Manage office supplies
  • Arrange executive business travel
  • Prepare presentations related to departmental performance
  • Schedule team meetings, including arranging food orders when necessary
  • Coordinate with HR during hiring periods
  • Manage incoming and outgoing mail
  • Other administrative tasks as needed

Qualifications:

  • Associate’s degree in a business field, bachelor’s degree preferred
  • 2-3 years of experience in an administrative or secretarial position
  • Finance experience preferred
  • Strong computer skills, including Microsoft Office
  • Data entry and filing experience
  • Experience with planning, organizing, and scheduling
  • Customer relationship management software experience preferred

According to this job description, the following skills are the most important:

  • Working in a finance-centered environment with 2-3 years of previous experience
  • Answering phones
  • Organizing and managing information
  • Ordering and stocking supplies
  • Data entry and filing
  • Microsoft Office
  • Managing business travel
  • Scheduling meetings and events

These keywords should be featured as prominently as possible on your resume while describing past experiences. While some job seekers create one general resume that can be used across many positions, it is best to completely customize your resume under all circumstances.

Even if some of the duties outlined seem unimportant or were a minimal part of your job, it’s important to hit on as many key points as possible to ensure a well-rounded resume. Below is an example of how to incorporate these kinds of tasks into an administrative assistant resume:

Administrative Assistant Work Experience Example


Administrative Assistant, Small Finance Corp, New York City, NY

June 2017 – Present

  • Answer phones, greet guests and provide a pleasant experience to visitors, customers and employees
  • Manage extensive organizational information, including entries and adjustments to customer relationship management software and financial data entry related to departmental expenses
  • Perform presentation and memo preparation using Microsoft Office, including Word and PowerPoint
  • Plan and organize group events, including team meetings, conferences and executive travel
  • Order supplies and manage inventory for the entire company across all departments