20 Payroll Specialist Resume Examples and Templates for 2026

Raheem Richardson
(555) 304-7821
[email protected]
Columbus, OH

Caught a $218,000 garnishment miscalculation during a mid-cycle audit at Greystone Logistics before a single affected paycheck was issued, a catch that prevented downstream tax-filing corrections across 11 states. Raheem brings six years of payroll processing experience in logistics and retail, with particular depth in Kronos Workforce Timekeeper and SAP for multi-state, multi-classification workforces. Holds a Fundamental Payroll Certification and has supported clean external audits in four consecutive calendar years at two employers.

Payroll Specialist, Greystone Logistics Group, Columbus, OH | March 2021 – Present

• Process bi-weekly payroll for 1,400 full-time, part-time, and contractor employees across 11 states using SAP and Kronos, covering hourly, salaried, and commission-based pay structures.
• Audit timecard data each pay period against scheduling records in Kronos, resolving flagged discrepancies with department supervisors before payroll closes.
• Administer wage garnishments for 60-plus active court orders, coordinating with the legal team and remitting payments to seven state disbursement units each cycle.
• Reconcile issued payrolls to bank statements at period-end, identifying and documenting a $218,000 garnishment miscalculation in Q3 2022 before disbursement occurred.
• Prepare W-2s and quarterly 941 filings, meeting IRS and state agency deadlines for all four quarters across 2021, 2022, and 2023 without a filing extension.
• Onboard new hires into the SAP payroll module weekly, entering tax withholding elections, direct deposit details, and benefit deduction schedules from enrollment forms.
• Respond to pay-inquiry tickets submitted through the company intranet’s HR case form, closing an average of 35 requests per cycle with written explanations and corrected pay stubs where applicable.

Payroll Coordinator, Dunmore Retail Partners, Cincinnati, OH | August 2018 – February 2021

• Supported weekly payroll processing for 620 store-level employees across nine Ohio and Kentucky retail locations using PeopleSoft and Microsoft Excel.
• Collected and verified paper timecards from store managers each Monday, cross-checking total hours against PeopleSoft shift records and flagging overtime entries for supervisor approval.
• Computed final paychecks for separating employees, including accrued PTO payouts and prorated deductions, coordinating with HR to confirm last-day records before issuance.
• Built an Excel tracking sheet for direct deposit change requests that reduced processing time per request and gave the payroll manager a running status view each cycle.
• Maintained payroll records for exemption changes, voluntary deduction updates, and internal transfers, updating PeopleSoft within 24 hours of receiving signed authorization forms.
• Assisted the senior payroll manager during year-end, printing and distributing 620 W-2 statements and fielding employee questions through scheduled walk-up office hours each January.

Payroll and Accounts Payable Assistant, Bellford Community Health Network, Dayton, OH | June 2017 – July 2018

• Entered payroll data for 180 clinical and administrative staff into QuickBooks, including hourly wages, shift differentials, and biweekly salary amounts under the supervision of the payroll manager.
• Verified attendance records against submitted timesheets each pay period, contacting department leads directly when discrepancies exceeded 15 minutes on a single shift.
• Processed paper paychecks for employees without direct deposit enrollment, coordinating with the office manager to secure required signatures before distribution.
• Supported accounts payable functions alongside payroll duties, matching vendor invoices to purchase orders and entering payment data into QuickBooks with correct general ledger coding.
• Prepared period-end payroll summaries in Excel for the CFO, compiling gross wages, tax withholdings, and benefit deductions by department each month.

• Multi-state payroll processing (SAP, Kronos)
• Wage garnishment and benefits deduction administration
• Payroll reconciliation and period-end reporting
• Data entry accuracy and discrepancy resolution
• Federal and state tax compliance (FICA, FUTA, SUI)
• HRIS data management (Oracle PeopleSoft)
• Microsoft Excel (VLOOKUP, pivot tables, conditional formatting)
• Written and verbal communication with employees and auditors
• Payroll accounting and journal entry support

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2020
• Certified Payroll Professional (CPP) | American Payroll Association | April 2023

Bachelor of Business Administration in Accounting
Wright State University, Dayton, OH | August 2013 – May 2017

Sarah Johnson
(555) 403-7812
[email protected]
Denver, CO

Promoted from Payroll Clerk to Payroll Specialist within 11 months at Alderton Financial Group, then recruited to Foxridge Biotech to own the full payroll and benefits function for a 700-person workforce. Fluent in Oracle PeopleSoft and Kronos Workforce Timekeeper, with particular depth in benefits deduction reconciliation and multi-entity tax filings across five states. Passed two consecutive third-party payroll audits with no material findings, keeping a biotech organization compliant through two rounds of rapid headcount growth.

Payroll and Benefits Specialist, Foxridge Biotech, Denver, CO | March 2021 – Present

• Run biweekly payroll in PeopleSoft for 710 employees spanning full-time scientists, hourly lab technicians, and fixed-term contractors across Colorado, California, Massachusetts, Texas, and Washington.
• Reconcile benefits deductions every pay period against enrollment files from the benefits carrier, catching a $9,400 FSA-contribution discrepancy in Q3 2023 before it posted to employee accounts.
• Interpret and process 38 active wage garnishment orders, including child-support withholdings, student-loan levies, and creditor judgments, coordinating remittance to seven separate state disbursement units.
• Own quarterly 941 filings and state unemployment tax returns for all five jurisdictions, meeting every filing deadline across 14 quarters without a late-payment notice.
• Prepare period-end payroll-to-GL reconciliation packages reviewed by the Controller, resolving an average coding variance of under $1,200 per cycle before the books close.
• Led the benefits open-enrollment data load each November, importing 700-plus election records into PeopleSoft and auditing every line against carrier confirmations within three business days.
• Field pay and benefits inquiries submitted through the company’s internal HR case portal, resolving 91% of tickets during a staffing surge that added 140 employees in eight months.

Payroll Specialist, Alderton Financial Group, Denver, CO | April 2018 – February 2021

• Processed semi-monthly payroll for 460 employees across four business units using Kronos for time collection and ADP for check production.
• Verified manager-submitted time records each pay period against Kronos scheduling data, flagging and correcting 17 authorization gaps in a single fiscal year before payroll ran.
• Calculated final pay packets for 55 separating employees over a three-year span, incorporating accrued PTO balances, commission true-ups, and state-mandated payout timelines.
• Built a master Excel workbook with pivot-table dashboards that surfaced department-level overtime trends, giving HR leadership visibility into labor cost patterns without a dedicated reporting tool.
• Coordinated direct-deposit enrollment and banking-change requests, validating prenote results and following up with employees whose accounts failed verification within 24 hours.
• Supported the external payroll audit conducted in 2020, pulling 18 months of payroll registers, tax deposits, and garnishment remittance records with s noted.
• Promoted from Payroll Clerk to Payroll Specialist within 11 months based on accuracy record and ability to independently manage a full pay cycle.

Payroll Clerk, Alderton Financial Group, Denver, CO | May 2017 – March 2018

• Collected and logged paper timecards from seven department supervisors each pay period, entering data into ADP and reconciling totals against scheduling reports before submission.
• Processed new-hire paperwork for an average of six employees per month, setting up tax withholding elections, direct-deposit accounts, and benefits deductions in the payroll system.
• Printed and distributed paper paychecks for 40 employees not enrolled in direct deposit, obtaining required manager signatures and logging distribution dates for audit purposes.
• Maintained employee records for status changes including transfers, exemption updates, and voluntary deduction modifications, keeping files current of each event.
• Assisted the Payroll Specialist with year-end W-2 production, cross-checking box-by-box totals against the annual payroll register for the full 460-person workforce.

• PeopleSoft payroll administration
• Benefits enrollment reconciliation (medical, dental, FSA, 401k)
• Kronos time validation
• Multi-entity, multi-state tax filing (five states)
• Payroll discrepancy investigation and root-cause analysis
• Excel pivot tables and VLOOKUP for payroll variance reporting
• Wage garnishment order interpretation and compliance
• Employee communication on pay and deductions (written and verbal)
• Period-end general ledger support and payroll journal entries

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2019
• Certified Payroll Professional (CPP) | American Payroll Association | April 2022

Bachelor of Science in Business Administration, Accounting Concentration
University of Northern Colorado, Greeley, CO | August 2013 – May 2017

Kevin Morrison
(555) 408-2917
[email protected]
Nashville, TN

Specializes in multi-site retail and distribution payroll, where variable schedules, tip credits, and high seasonal headcount create compliance pressure most generalists underestimate. Carries both the Certified Payroll Professional and Fundamental Payroll Certification credentials and runs SAP payroll modules across a 1,700-employee workforce without relying on outside consultants. Four straight internal audits closed with no material findings, and every quarterly 941 filed ahead of IRS deadlines across eight years in the field. The work is part accountant, part detective, and Kevin Morrison is comfortable in both roles.

Senior Payroll Specialist, Lakewood Retail Group, Nashville, TN | March 2019 – Present

• Administer biweekly SAP payroll for 1,700 employees across 34 retail locations in nine states, covering full-time, part-time, and seasonal workers paid under five distinct pay structures.
• Reconcile every payroll run to the bank funding wire and SAP general ledger before release, catching a $47,000 duplicate bonus batch in Q3 2022 before disbursement.
• Manage an active portfolio of 74 garnishment orders, including federal tax levies, child-support withholdings, and creditor judgments, coordinating remittances to seven different state disbursement units each period.
• Pull Kronos exception reports each Sunday night, resolving punch discrepancies with store managers before Monday’s processing window closes.
• Produce quarterly payroll variance workbooks in Excel using nested INDEX-MATCH and SUMIFS formulas, enabling the CFO to identify department-level labor overages within 24 hours of period close.
• Lead W-2 production for all nine-state entities each January, coordinating with IT on SAP tax-table updates and personally verifying box-level totals against quarterly 941 filings before release to employees.
• Served as the primary contact during two consecutive IRS correspondence audits, supplying requested deposit records and reconciliation schedules; both audits closed without adjustment.

Payroll Specialist, Riverton Logistics Partners, Memphis, TN | June 2015 – February 2019

• Processed weekly payroll in PeopleSoft for 890 drivers, dock workers, and administrative staff operating across terminals in four states.
• Validated DOT-regulated timesheets against dispatch logs each week, flagging 30-plus overtime-authorization gaps per quarter to operations supervisors before payroll was finalized.
• Handled new-hire data entry for an average of 22 drivers per month during peak hiring seasons, including direct-deposit setup, federal and state withholding elections, and benefit deduction enrollment.
• Calculated final pay for separated employees, applying Tennessee-specific last-paycheck statutes and accrued PTO balances, with zero state wage-claim complaints filed during my four-year tenure.
• Prepared monthly payroll accrual entries for the controller, reconciling the payroll clearing account to the general ledger and clearing all outstanding items within three business days of period end.
• Coordinated with the benefits team on mid-year Section 125 election changes, updating PeopleSoft deduction records and verifying carrier invoices matched withheld amounts each month.

Payroll and HR Coordinator, Blue Ridge Hospitality Management, Knoxville, TN | August 2012 – May 2015

• Ran biweekly payroll in Intuit QuickBooks for 310 hotel and food-service employees across three properties, including tipped workers subject to Tennessee tip-credit rules.
• Collected and audited paper timecards from department heads each pay period, reconciling reported hours to the property management system’s labor module before posting.
• Built a Microsoft Excel workbook to track direct-deposit change requests, reducing the time needed to verify banking updates from two days to a single morning review.
• Processed paper paychecks for 40-plus employees who declined direct deposit, coordinating with property managers on secure distribution and obtaining signed receipt logs.
• Assisted the controller with quarterly 941 preparation, pulling QuickBooks payroll liability reports and cross-checking federal deposit confirmations against EFTPS records.
• Maintained employee files for all three properties, recording exemption changes, voluntary deductions, and status updates to keep records current for annual EEOC and I-9 compliance reviews.

Payroll Clerk, Sumner County Public School District, Gallatin, TN | January 2010 – July 2012

• Entered certified and classified staff payroll data into the district’s state-mandated OASIS HR system each month, supporting accurate pay for roughly 1,100 employees across 18 schools.
• Distributed printed pay stubs to department coordinators and resolved employee questions about deductions, retirement contributions, and local tax withholding through scheduled office hours every other Friday.
• Verified substitute teacher hours against principal-approved absence reports, correcting 15-plus discrepancies per pay cycle before submission to the payroll supervisor.
• Supported the transition from paper W-4 forms to an electronic submission portal, helping process and file more than 400 updated withholding elections over a six-week rollout period.

• SAP payroll configuration and pay-code maintenance
• Multi-state wage-and-hour compliance (tip credit, split-shift, overtime)
• Year-end W-2 and ACA reporting coordination
• Garnishment lifecycle management (levy, child support, creditor)
• General ledger reconciliation and payroll accrual posting
• Time-and-attendance data validation (Kronos Workforce Timekeeper)
• Payroll variance analysis using Excel SUMIFS and nested INDEX-MATCH
• Workforce reporting and ad hoc analytics (Oracle PeopleSoft query tools)
• Verbal and written communication with legal, HR, and finance stakeholders

• Certified Payroll Professional (CPP) | American Payroll Association | October 2017
• Fundamental Payroll Certification (FPC) | American Payroll Association | April 2013

Bachelor of Science in Accounting
Middle Tennessee State University, Murfreesboro, TN | August 2005 – May 2009

Marlon Brown
(555) 418-7732
[email protected]
St. Louis, MO

FPC-certified payroll specialist with seven years of experience spanning retail distribution and nonprofit sectors, primarily in Oracle PeopleSoft and Kronos Workforce Timekeeper environments. Produces clean period-end reconciliations that have passed three full external audits without a single finding, from FY2021 through FY2023. Equally comfortable fielding pay-inquiry walk-ups from hourly workers and presenting payroll summaries to senior finance leadership.

Payroll Specialist, Copperfield Distribution Services, St. Louis, MO | March 2021 – Present

• Run biweekly payroll in PeopleSoft for 1,150 hourly and salaried warehouse employees across four distribution centers in Missouri, Illinois, and Kansas.
• Pull and validate Kronos exception reports each cycle, catching an average of 34 missed punches per pay period before the data exports to PeopleSoft.
• Manage 47 active wage garnishments, including child-support withholdings and IRS tax levies, submitting remittances to courts and agencies within two business days of each payroll run.
• Balanced all 26 payroll cycles in FY2022 and all 26 in FY2023 to bank statements without a single unresolved variance, a record the external auditors noted in writing during both year-end reviews.
• Prepare quarterly 941 filings and state unemployment tax returns for three states, hitting every IRS and state DOR deadline since joining the team.
• Identified a pay-code misconfiguration affecting night-shift differential calculations for 88 employees; worked with IT to correct the PeopleSoft table and issued corrected payments totaling $63,400 within one pay cycle.
• Collaborate with HR to process new-hire records, direct deposit authorizations, and withholding elections each Monday, keeping the average setup-to-first-paycheck window to four business days.

Payroll and Accounts Payable Coordinator, Northgate Community Foundation, St. Louis, MO | August 2018 – February 2021

• Processed biweekly payroll for 310 full-time and part-time nonprofit staff in QuickBooks Payroll, covering grant-funded and operating-fund employees on split cost allocations.
• Collected paper timecards from 12 program managers at the close of each pay period, verified hours against approved schedules, and entered confirmed totals into QuickBooks within the same business day.
• Produced W-2s for all staff each January and filed the organization’s annual 944 return; the IRS accepted every filing on first submission from 2019 through 2021.
• Handled accounts payable alongside payroll duties: matched 200-plus vendor invoices per month to purchase orders, secured approval signatures, and cut checks on a net-30 cycle that held the organization’s late-payment rate to under three percent.
• Researched and resolved pay discrepancies through the organization’s shared HR mailbox, closing 95 percent of inquiries within 48 hours.
• Updated PTO accrual balances, tax exemption changes, and voluntary deduction elections in QuickBooks each cycle, maintaining records for auditor review during the foundation’s annual single audit.

Payroll Assistant, Barlow Retail Group, Kansas City, MO | June 2016 – July 2018

• Supported the payroll manager in processing weekly payroll for 475 store-level associates across 19 retail locations in the Kansas City metro area.
• Entered new-hire tax withholding elections, direct deposit forms, and I-9 documentation into the HRIS each Monday, processing 11 new employees per week on average during peak hiring seasons.
• Audited manager-submitted time records against Kronos punch data for every location, flagging discrepancies to store managers for correction before the payroll deadline.
• Printed and distributed paper paychecks to six locations where direct deposit adoption was below 40 percent, coordinating delivery logistics with store supervisors.
• Assisted with year-end tasks including W-2 printing, stuffing, and mailing for 500-plus employees, completing distribution five days ahead of the Jan. 31 regulatory deadline.
• Built an Excel reference workbook using nested SUMIF formulas to track voluntary deduction totals by department, which the payroll manager adopted as the standard reconciliation tool for the remainder of the fiscal year.

• PeopleSoft payroll processing
• Kronos (time validation and exception reporting)
• Period-end reconciliation and bank balancing
• Wage garnishment and court-order compliance
• Tax withholding accuracy (federal, state, and local)
• Direct deposit setup and ACH error resolution
• QuickBooks payroll ledger support
• Year-end W-2 production and 941 preparation
• Mathematical analysis and written reporting

• Fundamental Payroll Certification (FPC) | American Payroll Association | October 2019
• Certified Payroll Professional (CPP) | American Payroll Association | April 2022

Bachelor of Science in Accounting
University of Missouri-St. Louis, St. Louis, MO | August 2012 – May 2016

Kyle Stanton
(555) 413-7892
[email protected]
Minneapolis, MN

Fell into HR by accident during a college internship at a regional credit union, sorting I-9s and fielding benefits questions for a 200-person staff. Three years in, the complexity of coordinating onboarding, compliance tracking, and employee relations across multiple departments became the work that stuck. Fluent in Oracle PeopleSoft HRIS and Kronos Workforce Timekeeper for time-and-attendance audits, with added facility in building structured SOPs that cut training cycles for incoming coordinators. Every quarterly SUI filing and ACA deadline has landed clean since joining Trellis Group in 2022.

Human Resources Coordinator, Trellis Group, Minneapolis, MN | March 2022 – Present

• Manage end-to-end onboarding for 40-plus new hires per quarter, covering offer-letter generation, I-9 verification, PeopleSoft record setup, and benefits enrollment confirmation before each employee’s first day.
• Audit Kronos attendance data bi-weekly for 310 employees across four departments, escalating discrepancies to the appropriate manager before payroll submission.
• Coordinated open enrollment for 280 benefits-eligible employees during fall 2023, reconciling carrier confirmation files against PeopleSoft enrollment records and resolving 17 mismatches before the plan-year start date.
• Drafted and published six HR policy SOPs in FY2023, cutting average coordinator onboarding time by two full training weeks based on supervisor feedback collected at the 30-day mark.
• Track FMLA, ACA, and SUI quarterly filing deadlines in a shared compliance calendar; every regulatory submission under this role’s scope has cleared its deadline since March 2022.
• Field employee inquiries about pay adjustments, deduction changes, and PTO balances through a shared HR inbox, logging each case in PeopleSoft’s built-in case-management module and closing 94% without escalation.
• Partner with the payroll specialist and CFO’s office to post compensation changes, merit increases, and one-time bonuses into PeopleSoft, verifying every record against signed authorization forms before submission.

HR Coordinator (Contract), Osterholm Fabrication & Supply, St. Paul, MN | June 2020 – February 2022

• Supported a 190-person manufacturing workforce across two facilities, handling onboarding paperwork, benefits changes, and separation processing in Kronos and a legacy spreadsheet-based HRIS.
• Processed paper and electronic timecards each pay period for hourly production staff, cross-checking submitted hours against scheduling records and flagging nine overtime discrepancies across a 12-month period for supervisor sign-off.
• Maintained employee records for exemption updates, voluntary deduction elections, and departmental transfers, keeping PeopleSoft data current for the company’s annual HR audit, which passed with no findings in both 2021 and 2022.
• Computed final compensation details for 24 separating employees over the contract term, coordinating with payroll on accrued PTO payouts and ensuring each was processed before the employee’s last scheduled day.
• Assisted HR director in preparing quarterly headcount and turnover reports for leadership, pulling data from Kronos and formatting summaries in Excel for board-level presentation decks.
• Responded to walk-up and email pay-inquiry requests from floor supervisors, researching deduction questions in PeopleSoft and routing payroll corrections through the proper approval chain.

HR Administrative Assistant, Clearwater Behavioral Health Services, Duluth, MN | August 2018 – May 2020

• Entered new-hire demographic and compensation data into the organization’s PeopleSoft system for a 120-person clinical and administrative staff, double-checking each record against signed offer letters before the employee’s first payroll cycle.
• Collected and organized timecard submissions from eight department supervisors each pay period, scanning paper records and uploading them to the shared drive for the payroll team’s review.
• Supported the HR director during a state Department of Labor audit in spring 2019, pulling two years of attendance records and wage documentation; the audit closed with zero corrective actions.
• Scheduled and facilitated new-hire orientation sessions for groups of three to 12 employees, covering benefits enrollment windows, PTO policy, and the organization’s code-of-conduct training.
• Maintained the applicant tracking log in Greenhouse for open clinical roles, updating candidate status after each interview round and sending written offers upon director approval.
• Completed Relevant Coursework in employment law and compensation management through an employer-sponsored program at Lake Superior College, applying concepts directly to FMLA tracking duties introduced in early 2020.

• HRIS administration (PeopleSoft, Kronos)
• Benefits coordination and open-enrollment administration
• New-hire onboarding lifecycle and I-9 compliance
• Employee relations and workplace policy interpretation
• Payroll data entry and compensation record maintenance
• ACA, FMLA, and FLSA regulatory compliance tracking
• SOP development and HR process documentation
• Applicant tracking and talent pipeline coordination (Greenhouse)
• Verbal and written communication across all staff levels

• Professional in Human Resources (PHR) | HR Certification Institute (HRCI) | September 2021
• Kronos Workforce Timekeeper Fundamentals | UKG (Ultimate Kronos Group) | April 2022

Bachelor of Science in Human Resources Management
University of Wisconsin–Eau Claire, Eau Claire, WI | August 2014 – May 2018

Jerry Smith
(555) 814-2293
[email protected]
Kansas City, MO

Manages HR operations for a 1,100-person workforce spanning retail banking and corporate services, covering everything from full-cycle recruitment to benefits administration and employee relations. Fluent in Oracle PeopleSoft for HRIS record management and SAP for compensation reporting, with five years of progressively broader responsibility across two mid-market employers. Keeps quarterly SUI filings, ACA reporting cycles, and FLSA compliance audits clean — the HR audit team at Ironwood passed its last two external reviews without a single corrective action. Candidates looking for a payroll specialist resume example or a broader payroll resume sample will find the HR generalist work here translates directly into workforce administration roles.

HR Generalist, Ironwood Federal Credit Union, Kansas City, MO | March 2022 – Present

• Coordinate full-cycle hiring for 30 to 45 open roles per year across branch operations, lending, and corporate functions, partnering with six department heads to keep time-to-fill under 28 days.
• Administer PeopleSoft records for 1,100 employees, processing status changes, pay adjustments, and terminations with same-pay-period accuracy for every bi-weekly cycle.
• Lead ACA 1094-C and 1095-C filing each January, reconciling coverage data across three benefit carriers to meet IRS deadlines; the 2023 and 2024 submissions required zero corrections post-filing.
• Conduct FLSA exempt/non-exempt classification reviews for newly created positions, producing written analysis memos that the legal team has accepted without revision since Q1 2023.
• Built a Power BI headcount dashboard that pulls live PeopleSoft data, giving senior leadership turnover, tenure, and open-req visibility that previously required a two-day manual pull.
• Manage SUI quarterly filings across Missouri and Kansas, reconciling reported wages to payroll registers before each state deadline; the Kansas DLI accepted all eight quarters filed from FY2022 through FY2024 without audit flags.
• Facilitate new-hire orientation for cohorts of 8 to 20 employees monthly, covering policy acknowledgment, benefits enrollment, and I-9 verification — all completed before the first day of active work.

HR Coordinator, Sorenson Freight & Warehousing, Overland Park, KS | June 2020 – February 2022

• Supported an HR team of three in managing 650 hourly and salaried employees across two distribution facilities, handling records in SAP and paper-based systems simultaneously during a phased HRIS migration.
• Processed new-hire paperwork, entered employee data into SAP, and prepared offer letters for 140 hires during a peak-season expansion in Q3 and Q4 2021.
• Tracked FMLA designations and leave balances for 35 active cases at peak, coordinating return-to-work dates with supervisors to keep shift coverage intact.
• Compiled monthly HR metrics reports — headcount, turnover rate, and overtime cost — using Excel pivot tables, which the operations VP cited as the basis for approving a third-shift staffing increase.
• Investigated nine formal employee complaints over 20 months, documenting findings and recommended corrective actions that HR leadership adopted in full for seven of the nine cases.
• Supported annual open enrollment for medical, dental, and vision plans covering 430 benefit-eligible employees, fielding walk-up and phone questions during the four-week election window.

HR Administrative Assistant, Calloway Property Management Group, Leawood, KS | August 2019 – May 2020

• Maintained employee personnel files, updating exemption elections, direct deposit forms, and voluntary deduction agreements for a 210-person workforce of property managers and maintenance staff.
• Entered bi-weekly timesheet data into Microsoft Excel templates for submission to a third-party payroll processor, catching $14,700 in duplicate entries across the fiscal year before files were transmitted.
• Drafted job postings, screened resumes, and scheduled interviews for the HR manager, moving 60 candidates through initial screening steps across a nine-month period.
• Prepared standard HR correspondence including offer letters, verification-of-employment letters, and separation notices using Microsoft Word templates maintained in a shared drive.
• Responded to employee pay and benefits questions through a shared HR mailbox, logging each inquiry and resolution in a tracking spreadsheet reviewed weekly by the HR manager.

• Full-cycle recruitment and interview coordination
• HRIS record administration (PeopleSoft, SAP)
• ACA and SUI quarterly compliance reporting
• Compensation benchmarking and salary band analysis
• Employee relations, corrective action, and documentation
• Benefits plan comparison and carrier negotiation support
• FLSA classification auditing and wage-and-hour guidance
• Onboarding program design and new-hire orientation delivery
• Workforce analytics and headcount reporting (Microsoft Excel, Power BI)

• Professional in Human Resources (PHR) | HR Certification Institute (HRCI) | November 2021
• Society for Human Resource Management Certified Professional (SHRM-CP) | Society for Human Resource Management (SHRM) | April 2023

Bachelor of Science in Human Resource Management
Missouri State University, Springfield, MO | August 2015 – May 2019

Wei Chen
(555) 304-7821
[email protected]
Phoenix, AZ

Payroll specialist with nine years of experience across retail, logistics, and professional services sectors, with particular strength in Oracle PeopleSoft configuration and SAP payroll module administration. Adept at reconciling multi-cycle payrolls, resolving wage discrepancies before employees are affected, and keeping filings current with FLSA, SUI, and IRS deposit schedules. Cleared every state unemployment quarterly audit from FY2019 through FY2024 without a penalty assessment, and regularly fields complex garnishment and deduction questions that other team members escalate.

Senior Payroll Specialist, Embarcadero Pacific Logistics, Phoenix, AZ | March 2021 – Present

• Run biweekly and semi-monthly payroll cycles in PeopleSoft for 1,150 employees spanning warehouse operations, fleet dispatch, and corporate support, covering exempt, non-exempt, and independent contractor classifications.
• Validate Kronos exports against manager-approved schedules each pay period, catching an average of 34 discrepant punch records per cycle before payroll closes.
• Administer 87 active garnishment orders, including child-support income withholding orders across four states, coordinating remittance with county disbursement units and updating records when order amounts or priority rankings change.
• Reconcile each closed payroll to the company’s bank settlement file and post journal entries to the general ledger, resolving a $27,500 duplicate-payment variance discovered in Q3 2023 that had been misclassified for two prior cycles.
• Produce quarterly SUI filings for Arizona, California, Nevada, and New Mexico, meeting all agency deadlines from Q1 2021 through Q2 2025 with no late fees or amended returns.
• Lead year-end W-2 production for the full employee population, coordinating with the benefits team to confirm imputed income figures for group-term life and employer HSA contributions before files transmit to SSA.
• Train two junior payroll coordinators on PeopleSoft navigation, pay calculation rules, and period-end reporting procedures, reducing their supervised-review period from six weeks to three.

Payroll Specialist, Kettner Behavioral Health Partners, Tempe, AZ | August 2018 – February 2021

• Processed biweekly payroll in SAP for 410 clinical, administrative, and contract employees at five outpatient sites, applying shift differentials, overtime premiums, and licensing stipends accurately across each group.
• Collected and audited paper timecards submitted by site supervisors for hourly staff without system access, cross-referencing against electronic scheduling records and flagging 12 instances of unauthorized overtime in FY2020 alone.
• Issued manual checks for same-day separation pay when employees terminated unexpectedly, coordinating with HR to confirm final accrued PTO balances and verify deduction stop dates.
• Built an SAP custom query that pulled pay code distribution by cost center each period, cutting the finance team’s monthly reallocation review from a manual spreadsheet process to a single report pull.
• Answered employee pay questions submitted through the HR shared mailbox, resolving 95% of inquiries without escalation and documenting recurring question patterns to inform a self-service FAQ added to the company intranet.
• Supported the external payroll audit conducted by the organization’s insurance carrier in Q4 2019, pulling two years of payroll registers and deduction histories that the auditors confirmed were complete and well-organized.

Payroll Coordinator, Weston-Haley Manufacturing Group, Tucson, AZ | June 2016 – July 2018

• Entered timekeeping and pay adjustment data into Intuit QuickBooks Desktop for 220 production and administrative employees, maintaining records for exemption elections, voluntary deduction authorizations, and mid-year classification changes.
• Distributed physical paychecks and direct-deposit advice slips to department supervisors each pay period, obtaining signed distribution logs as required by company policy.
• Processed new-hire paperwork, entering W-4 withholding elections, direct deposit forms, and benefits enrollment data into the payroll system each Monday for an average weekly new-hire cohort of three to seven employees during peak production seasons.
• Prepared period-end payroll summaries in Excel and delivered them to the plant controller, including a variance column comparing actual wages to the prior period that helped identify a $4,800 keying error in January 2018.
• Reconciled monthly payroll bank account statements, noting any outstanding checks older than 60 days and initiating stop-payment requests through the company’s banking portal.

• PeopleSoft payroll administration
• SAP payroll module configuration and reporting
• Wage garnishment processing (child support, tax levies, creditor orders)
• Period-end reconciliation and bank statement matching
• Time-and-attendance data validation (Kronos Workforce Timekeeper)
• Year-end W-2 production and 941 reconciliation
• Payroll discrepancy research and written documentation
• Multi-classification employee pay (exempt, non-exempt, contractor, per diem)
• Verbal communication with employees on deduction and withholding questions

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2018
• Certified Payroll Professional (CPP) | American Payroll Association | September 2022

Bachelor of Science in Accounting
Arizona State University, Tempe, AZ | August 2012 – May 2016

Liam O’Brien
(555) 814-3092
[email protected]
Houston, TX

Caught a $52,000 retroactive pay miscalculation during a routine PeopleSoft audit at Dunbar Energy Services, preventing a restatement that would have affected 200-plus hourly employees across three Gulf Coast sites. Ten years in payroll accounting, split between energy and professional services, have built a sharp command of Oracle PeopleSoft, SAP, and Kronos Workforce Timekeeper across multi-state environments. Passed every external payroll audit from FY2019 through FY2024 without a single penalty assessment, and consistently met all SUI quarterly and IRS 941 deadlines across jurisdictions covering four states.

Payroll Accountant, Dunbar Energy Services, Houston, TX | March 2020 – Present

• Administer biweekly payroll in PeopleSoft for 1,150 employees spread across drilling, field operations, and corporate functions in Texas, Louisiana, Oklahoma, and Arkansas.
• Caught a $52,000 retroactive pay calculation error during a Q3 2023 PeopleSoft audit before any disbursement posted, coordinating with HR and the CFO to issue corrected figures the same pay cycle.
• Reconcile every payroll run to bank statements and the general ledger, resolving all outstanding variances before month-end close for four reporting periods each year.
• Manage 74 active wage garnishment orders including child-support withholdings, IRS tax levies, and creditor judgments, submitting remittances to the appropriate agencies each pay period.
• Pull and verify Kronos attendance exports against field-submitted timesheets each cycle, flagging discrepancies to site supervisors for sign-off before payroll posts.
• Prepare and file quarterly 941s and SUI returns across all four state jurisdictions, meeting every IRS and state agency deadline from Q1 2020 through Q2 2025 without a late-filing penalty.
• Produce a period-end payroll summary package for the Controller each cycle, breaking down gross wages, employer tax burden, and benefit deductions by cost center.

Payroll Specialist, Pennbrook Professional Staffing, Austin, TX | June 2016 – February 2020

• Processed weekly payroll in SAP for 820 temporary and contract workers placed at 35 client sites across central Texas, handling four distinct pay classifications including hourly, daily-rate, piece-rate, and salaried.
• Collected, reviewed, and approved paper timecards and electronic time submissions each Thursday, resolving discrepancies directly with client site contacts before Friday’s processing deadline.
• Entered new-hire data into SAP every week, including tax withholding elections, direct deposit routing details, and voluntary deduction elections for health and 401(k) plans.
• Computed final paychecks for contractor separations, factoring in unpaid hours, accrued paid-time-off balances, and any outstanding expense reimbursements, issuing paper checks for same-day pickup at the Austin office.
• Supported year-end W-2 production for FY2017, FY2018, and FY2019, reconciling Box 1 wages to annual payroll registers and mailing 820-plus forms by the January 31 statutory deadline each year.
• Built and maintained an Excel workbook with structured tables and formula-driven variance flags to track direct deposit changes and catch duplicate routing numbers before ACH submission.

Payroll Clerk, Halcyon Property Group, San Antonio, TX | August 2014 – May 2016

• Entered bi-weekly payroll data for 190 property management and maintenance employees into QuickBooks, verifying hours worked and approved overtime against manager-signed schedule sheets.
• Recorded all employee status changes, including exemption updates, voluntary transfers between properties, and voluntary terminations, keeping payroll records current across 12 residential and commercial sites.
• Distributed printed pay stubs and, for employees without direct deposit, coordinated paper check pickup at the corporate San Antonio office every other Friday.
• Assisted the Office Manager in preparing period-end payroll reports for the ownership group, summarizing total labor costs and departmental headcount in Excel each pay period.
• Responded to pay-inquiry walk-ups and emailed questions from property staff, researching deduction histories in QuickBooks and providing written explanations of withholding calculations.

• PeopleSoft payroll configuration and audit
• SAP payroll module administration
• Multi-state SUI and 941 tax filing (TX, LA, OK, AR)
• Wage garnishment processing and court-order tracking
• Period-end reconciliation and bank statement tie-out
• Payroll discrepancy detection and root-cause analysis
• Time-and-attendance verification (Kronos)
• Written regulatory reporting and management summaries
• New-hire onboarding data entry and I-9 compliance recordkeeping

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2016
• Certified Payroll Professional (CPP) | American Payroll Association | April 2021

Bachelor of Business Administration in Accounting
The University of Texas at San Antonio, San Antonio, TX | August 2010 – May 2014

Omar Ahmed
(555) 814-2293
[email protected]
Tucson, AZ

Migrated Tucson Cement & Aggregate’s payroll processing from Oracle PeopleSoft to SAP SuccessFactors over 11 months, cutting manual reconciliation work by consolidating three legacy pay-code structures into one unified chart of accounts. Eleven years across construction, building materials, and commercial real estate have built sharp command of multi-state wage-and-hour rules, certified payroll reporting under the Davis-Bacon Act, and garnishment administration for union and non-union workforces. Holds the Certified Payroll Professional designation and has cleared every state unemployment insurance audit submitted since 2019 without a finding.

Payroll Manager, Tucson Cement & Aggregate, Tucson, AZ | March 2020 – Present

• Led the 11-month PeopleSoft-to-SuccessFactors migration for a 780-person workforce, personally mapping 47 legacy pay codes and validating every employee record before the first live run.
• Oversee biweekly payroll across Arizona, Nevada, and New Mexico, covering craft laborers, equipment operators, salaried estimators, and three categories of project-based subcontract workers.
• Produce certified payroll reports under Davis-Bacon Act requirements for 14 active public-works contracts, submitting WH-347 forms to the Department of Labor each pay period with no compliance citations issued since taking over the function.
• Reconcile each payroll run to the bank funding wire and post accrual journal entries to the general ledger, resolving a $38,000 variance backlog inherited at hire within the first two reporting cycles.
• Supervise two payroll coordinators, setting weekly workload assignments and conducting quarterly accuracy reviews that brought the team’s combined data-entry error count to fewer than three incidents per calendar year.
• Coordinate SUI filings for all three states each quarter and prepare the federal 941, meeting IRS deposit schedules without a single late-payment penalty across FY2021 through FY2024.
• Built a Kronos audit macro in Excel that flags mismatched punch pairs before the payroll register closes, catching 61 discrepancies in the first year of deployment alone.

Senior Payroll Specialist, Galbraith Commercial Real Estate Group, Tucson, AZ | August 2016 – February 2020

• Processed semi-monthly payroll for 410 employees across property management, leasing, and corporate functions using ADP Workforce Now, serving as the department’s primary system administrator after the previous manager departed.
• Administered 28 active wage garnishments, child-support orders, and tax levies, communicating directly with issuing courts and agency contacts to confirm disbursement amounts and update withholding schedules.
• Handled all onboarding data entry for new hires, including direct deposit elections, benefit deductions, and federal and state tax withholding forms, reaching a sustained rate of zero rework requests from HR over the final 18 months in role.
• Prepared period-end payroll summaries and variance analyses in Excel for the CFO and Controller, introducing a standardized report template that cut monthly close commentary prep from a two-person task to a single-analyst task.
• Detected a $74,500 overpayment pattern tied to an incorrect overtime multiplier applied to a class of property managers, escalated findings to the Controller, and coordinated repayment agreements with nine affected employees.
• Responded to employee pay inquiries submitted through a shared HR mailbox, resolving questions about deductions, PTO cash-outs, and bonus taxation across a staff with widely varying compensation structures.

Payroll Specialist, Maricopa Ready-Mix & Supply, Phoenix, AZ | June 2013 – July 2016

• Entered and maintained payroll records for 230 drivers, batch-plant operators, and office staff in Kronos, verifying daily attendance logs against dispatch records each pay period.
• Computed final paychecks for terminated employees, calculating accrued PTO balances and confirming state-mandated pay timing rules for Arizona wage-payment law compliance.
• Processed paper paychecks for 40-plus employees who had not enrolled in direct deposit, coordinating pick-up distribution schedules with four plant supervisors across two locations.
• Assisted the payroll manager during year-end close, reconciling annual W-2 totals to the fourth-quarter 941 and correcting seven filing discrepancies before the January 31 IRS deadline.
• Maintained exemption records, voluntary deduction updates, and transfer documentation in the HRIS, keeping employee files audit-ready for the company’s annual workers’ compensation premium review.

Payroll and Accounting Clerk, Saguaro Valley Contractors LLC, Mesa, AZ | January 2012 – May 2013

• Collected and reviewed weekly paper timecards for 85 field laborers, cross-checking foreman-signed totals against job-site daily logs before submitting hours to the processing service.
• Entered employee information for new hires into the payroll system, including I-9 verification data, withholding elections, and union dues deductions for members of the local carpenters’ affiliate.
• Supported accounts payable alongside payroll duties, matching subcontractor invoices to purchase orders and flagging billing discrepancies for the project accountant to resolve.
• Prepared a bi-weekly payroll register summary for ownership review, ensuring totals balanced to the prior-period accrual before checks were authorized for release.

• SuccessFactors and PeopleSoft payroll administration
• Davis-Bacon Act and prevailing wage certified payroll reporting
• Multi-state SUI filing and tax deposit scheduling
• Wage garnishment and tax levy administration (union and non-union)
• Kronos Workforce Timekeeper time-and-attendance oversight
• Period-end general ledger reconciliation and accrual posting
• Year-end W-2 production and 941 quarterly reconciliation
• Advanced Excel modeling (nested IF formulas, data validation rules, audit trail macros)
• Written and verbal communication of payroll policy to non-finance staff

• Certified Payroll Professional (CPP) | American Payroll Association | October 2018
• Fundamental Payroll Certification (FPC) | American Payroll Association | April 2014

Bachelor of Science in Accounting
Arizona State University, Tempe, AZ | August 2007 – May 2011

Ivy Wong
(555) 412-8837
[email protected]
Indianapolis, IN

Promoted from Payroll Administrative Assistant to Payroll Specialist I after 11 months at Kestrel Foods Group, where clean internal audits across every quarter of FY2023 reflected the kind of data-entry discipline this role demands. Comfortable working inside Intuit QuickBooks and Kronos Workforce Timekeeper alongside a senior specialist, cross-checking time data and logging exemption changes before each cycle commits. Brings a sharp eye for wage-computation discrepancies and a clear record of supporting a small-team accounting function in the food-service distribution sector.

Payroll Specialist I, Kestrel Foods Group, Indianapolis, IN | February 2024 – Present

• Support bi-weekly payroll processing for up to 43 hourly and salaried employees alongside the senior payroll specialist, verifying time-data inputs in Kronos before each cycle commits.
• Cross-checked PTO balances and overtime hours against supervisor-signed authorization forms each period, logging every discrepancy in a shared Excel tracker that the senior specialist reviews before approval.
• Entered new-hire information into the QuickBooks payroll module, including tax withholding elections and direct deposit account details, for eight employees onboarded in Q1 2024.
• Reviewed wage computation worksheets for commission-eligible employees, catching a $3,600 calculation gap in March 2024 that was escalated and corrected before checks were distributed.
• Documented exemption-status changes, voluntary deduction updates, and termination dates in employee records each pay cycle to keep payroll files audit-ready.
• Helped compile period-end payroll summaries in Excel for the controller, organizing gross wages, tax withheld, and net pay columns for each of the four pay groups.
• Routed garnishment paperwork to the senior specialist and tracked response deadlines on a shared log, ensuring no court-order correspondence sat unactioned past its required response date.

Payroll Administrative Assistant, Kestrel Foods Group, Indianapolis, IN | March 2023 – February 2024

• Collected and sorted paper timecards from five department supervisors every other Friday, logging receipt time and flagging any unsigned cards before handing the batch to the payroll specialist.
• Assisted with data entry for 30-to-35 employee records per cycle, copying approved hours and deduction amounts into the QuickBooks payroll register under direct senior oversight.
• Verified that direct deposit enrollment forms were fully signed and included required account documentation before routing them for system entry, catching three incomplete submissions in FY2023.
• Organized employee personnel files, including I-9s, W-4s, and state withholding certificates, so records were immediately retrievable during a third-party HR audit in September 2023.
• Drafted standard reply emails to employees who submitted pay-inquiry questions through the department’s shared mailbox, escalating any amount disputes above $200 to the senior specialist for resolution.
• Logged eight pay-adjustment requests per month, on average, covering raises, retroactive corrections, and one-time bonuses, and tracked each to its confirmed completion in the payroll log.

• Payroll data entry and pre-commit verification (Intuit QuickBooks, Kronos)
• Timesheet review and discrepancy flagging
• New-hire record setup and HRIS data entry
• Wage computation support and manual check calculation
• Excel timecard tracking (VLOOKUP, conditional formatting)
• Written employee correspondence on pay inquiries
• Garnishment documentation and routing support
• Direct deposit enrollment form processing
• Period-end report compilation under senior review

• Fundamental Payroll Certification (FPC) | American Payroll Association | October 2023

Bachelor of Science in Accounting
Indiana University – Purdue University Indianapolis (IUPUI), Indianapolis, IN | August 2019 – May 2023

Priya Patel
(555) 214-8837
[email protected]
Atlanta, GA

Specializes in multi-entity retail and e-commerce payroll, where high employee turnover, variable commission structures, and frequent classification changes demand close attention every pay cycle. Runs end-to-end payroll processing in Oracle PeopleSoft and Kronos Workforce Timekeeper across a workforce mixing hourly, salaried, and seasonal workers. Holds a Fundamental Payroll Certification and has cleared two external payroll audits without a single finding, FY2022 through FY2024. Comfortable translating dense compliance language into plain-English answers that employees actually understand.

Payroll Administrator, Stonegate Retail Holdings, Atlanta, GA | March 2021 – Present

• Process biweekly payroll in PeopleSoft for 1,150 employees across 14 store locations in Georgia, Florida, and South Carolina, covering hourly, salaried, and seasonal classifications.
• Reconcile each pay run to the bank funding file before release, catching $56,000 in duplicate pay-code entries over the past two years.
• Compute monthly commission payouts for 90-plus sales associates, cross-referencing point-of-sale reports against approved draw schedules to confirm every figure before the paycheck runs.
• Manage 47 active wage garnishment orders, including child-support withholdings, student-loan levies, and creditor judgments, logging each remittance in PeopleSoft and mailing confirmation notices to the appropriate agencies.
• Prepare quarterly SUI filings for three states, meeting all due dates from Q1 2022 through Q2 2025 without a late-payment penalty.
• Coordinate year-end W-2 production for the full 14-entity group, reconciling box totals to the annual 941 before the Jan. 31 IRS deadline every year since joining the team.
• Field roughly 60 pay-inquiry emails per biweekly cycle through a shared HR mailbox, documenting each resolution in the employee record within the same pay period.

Payroll Coordinator, Linden Park Hotel Group, Savannah, GA | June 2018 – February 2021

• Administered weekly payroll for 420 hotel and food-service employees using Kronos for time collection and QuickBooks Payroll for disbursement.
• Collected and audited Kronos punch data each Thursday, reconciling tip credits, shift differentials, and overtime flags before submitting to the general manager for approval.
• Processed paper paychecks for approximately 30 tipped employees who declined direct deposit, obtaining required managerial signatures and logging distribution on the same day payroll posted.
• Entered new-hire data, including Form W-4 elections, direct deposit authorizations, and benefit deduction rates, for 200-plus seasonal hires taken on each summer and winter rush period.
• Prepared monthly payroll-to-budget variance reports in Microsoft Excel for the CFO, summarizing actual hours worked against scheduled hours by department across all four properties.
• Assisted the controller during an external hospitality-sector audit in 2020, pulling two years of payroll registers and garnishment remittance records with no material findings issued.

Payroll and HR Assistant, Tarpon Bay Marine Services, Jacksonville, FL | August 2016 – May 2018

• Supported biweekly payroll processing for 160 marine-technician and administrative employees in QuickBooks, verifying timecard totals against supervisor-signed work logs before every run.
• Maintained payroll records for voluntary deduction changes, direct deposit updates, and employment status changes, keeping PeopleSoft employee profiles current each pay period.
• Tracked and entered pay adjustments for six types of earned allowances, including tool stipends and certification bonuses, ensuring taxability was flagged correctly in the system.
• Generated period-end earnings summaries for the HR director each month, organizing data by department and FLSA classification to support workforce-cost reporting.
• Researched and resolved three FUTA deposit discrepancies identified during the FY2017 year-end close, correcting entries before the 940 filing and avoiding penalty exposure.

• Multi-state payroll processing (PeopleSoft, Kronos)
• Wage garnishment and tax levy administration
• Period-end payroll reconciliation and variance resolution
• SUI and FUTA tax filing accuracy
• Commission and variable-pay computation
• Payroll discrepancy investigation and root-cause documentation
• Year-end W-2 production and 941 annual reconciliation
• New-hire onboarding data entry and I-9 record coordination
• Written and verbal pay inquiry communication

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2019
• Certified Payroll Professional (CPP) | American Payroll Association | April 2023

Bachelor of Business Administration in Accounting
Georgia Southern University, Statesboro, GA | August 2012 – May 2016

Maria Torres
(555) 304-7821
[email protected]
Baltimore, MD

CPP-certified payroll specialist with two years of progressive payroll experience in the logistics and transportation sector and a prior background in retail workforce administration. Fluent in Oracle PeopleSoft and Kronos Workforce Timekeeper, with particular strength in multi-state tax withholding setup, SUI rate changes, and reconciling complex pay structures for hourly, salaried, and contract workers. Caught a $22,000 duplicate vendor-payment tie-out discrepancy during a period-end close that would have rolled into the following quarter’s accruals.

Multi-State Payroll Specialist, Tidewater Freight & Distribution, Baltimore, MD | March 2022 – Present

• Process biweekly payroll in PeopleSoft for 1,150 employees spread across nine states, including Maryland, Virginia, Pennsylvania, Delaware, New Jersey, Ohio, North Carolina, Georgia, and Tennessee.
• Set up and maintain state income tax and SUI withholding tables for all active jurisdictions, updating rates each quarter to match published agency notices before the first payroll of the new period.
• Manage 47 active wage garnishment orders (child support, IRS tax levies, and creditor withholdings), routing remittance checks to the correct state disbursement units by each statutory due date.
• Reconcile payroll liability accounts to the general ledger after each pay run, submitting a variance report to the controller; caught a $22,000 duplicate accrual entry in Q3 2023 before it posted to the books.
• Review Kronos exception reports every pay period, contacting department managers directly for missing punches before the payroll cutoff rather than processing with incomplete data.
• Coordinate year-end W-2 production across all nine state filings, confirming box allocations for employees who worked in multiple states mid-year; zero corrected W-2cs issued for FY2022 and FY2023.
• Respond to employee pay inquiries submitted through the company’s shared HR mailbox, resolving 30 to 40 cases per biweekly cycle and escalating complex withholding disputes to the payroll manager with a documented summary.

Payroll Administrator, Broadleaf Staffing Solutions, Towson, MD | July 2019 – February 2022

• Administered weekly payroll in Intuit QuickBooks for 320 temporary and contract workers placed with clients across the retail and food-service sectors, handling multiple pay rates within a single pay period.
• Collected timecards from 14 client site supervisors every Thursday, logging discrepancies in an Excel workbook and escalating conflicts to the staffing coordinator before Friday’s payroll lock.
• Processed paper paychecks for workers without direct deposit and coordinated same-day bank courier pickups to meet Friday afternoon distribution windows for six high-volume client sites.
• Entered new-hire data (tax forms, direct deposit authorizations, voluntary deductions) for 80 to 100 new placements per month, keeping PeopleSoft records current with each assignment start.
• Prepared and submitted quarterly 941 filings and state unemployment returns for Maryland, Virginia, and Pennsylvania, meeting all IRS and state agency deadlines from Q3 2019 through Q4 2021.
• Tracked exemption updates, voluntary deduction changes, and assignment transfers in the HRIS, auditing the change log at the start of each pay cycle to confirm pending updates had posted correctly.

Payroll and HR Coordinator (Part-Time), Chesapeake Garden Centers, Annapolis, MD | May 2017 – June 2019

• Supported semi-monthly payroll processing for 90 seasonal and year-round retail employees using QuickBooks Desktop, verifying hours against manager-approved schedules before each payroll submission.
• Maintained physical and digital personnel files for all active staff, recording raises, status changes, and voluntary terminations so payroll deductions and accrual rates reflected current agreements.
• Computed final paychecks for employees separating at the close of each growing season, factoring accrued vacation balances under Maryland’s wage payment law and issuing checks the same day as the last shift.
• Built and maintained an Excel register tracking direct deposit enrollment for all 90 employees, flagging any account changes for secondary confirmation before the next pay run to reduce ACH returns.
• Assisted the owner during the annual workers’ compensation audit by pulling wage registers by classification code, reducing the time spent on the audit fieldwork from a full day to roughly three hours.

• Multi-state payroll tax setup (SUI, SIT, local jurisdictions)
• PeopleSoft payroll module administration
• Kronos schedule and time verification
• Wage garnishment processing (child support, tax levies, creditor orders)
• Period-end reconciliation and payroll journal entry support
• W-2 production and 941/940 quarterly filing coordination
• New-hire onboarding data entry and I-9 documentation tracking
• Payroll discrepancy investigation and written employee communication
• Microsoft Excel (pivot tables, conditional formatting, data validation)

• Certified Payroll Professional (CPP) | American Payroll Association | November 2023
• Fundamental Payroll Certification (FPC) | American Payroll Association | April 2021

Bachelor of Science in Business Administration, Concentration in Accounting
Towson University, Towson, MD | August 2013 – May 2017

Robert Davis
(555) 418-7203
[email protected]
Sacramento, CA

Started in healthcare payroll as a data-entry temp at a regional hospital network, manually reconciling nurse shift differentials against Kronos Workforce Timekeeper punch data before anyone trusted the system to do it automatically. Twelve years later, that same granular fluency with healthcare-specific pay codes, multi-rate differentials, and state unemployment filings shapes how Robert approaches every pay cycle. Certified Payroll Professional with practiced command of Oracle PeopleSoft and Kronos for multi-entity hospital environments, Robert consistently closes Q4 year-end within the IRS 941 annual deadline window while keeping SUI filings current across four states.

Senior Payroll Specialist, Sierra Vista Health System, Sacramento, CA | March 2019 – Present

• Run biweekly payroll in PeopleSoft for 1,850 employees across three hospital campuses, covering 11 distinct pay-rate categories including charge-nurse premiums and weekend differentials.
• Caught a PeopleSoft earnings-code misconfiguration in June 2022 that had been silently overpaying on-call premiums, recovering $83,500 in corrections before the fiscal-year close.
• Reconcile payroll bank disbursements to the general ledger each period, documenting every variance above $50 and routing corrections to accounting the same processing day.
• Manage 74 active wage-garnishment orders, maintaining a case log in Microsoft Excel and coordinating remittance schedules with the county court disbursement unit.
• File SUI quarterly wage reports for California, Nevada, Oregon, and Washington, meeting each state’s statutory deadline for all 12 quarters since Q1 2022.
• Partner with nursing supervisors to audit Kronos exception reports each pay period, resolving 30 to 45 punch discrepancies before payroll locks on Tuesday nights.
• Trained two payroll coordinators on PeopleSoft earnings-table navigation and period-end close procedures, cutting their independent close time by a measurable degree after their third supervised cycle.

Payroll Specialist, Talbot Regional Medical Group, Stockton, CA | August 2015 – February 2019

• Processed semi-monthly payroll for 620 clinical and administrative employees using ADP Workforce Now, including physicians on variable RVU-based compensation schedules.
• Verified attendance records pulled from Kronos against manager-approved time-off requests, flagging 18 FMLA-coded absences in FY2017 that lacked required HR documentation.
• Computed final paychecks for 90-plus separating employees per year, calculating accrued PTO balances under California Labor Code Section 227.3 with zero late-payment penalties assessed.
• Prepared and distributed IRS Form W-2s for all active and terminated staff each January, reconciling box totals against four quarterly 941 filings before submission.
• Handled direct deposit enrollment, account-change requests, and ACH return processing, maintaining a shared-mailbox queue that stayed below eight open items at any given time.
• Supported the HR director during a benefits carrier transition by auditing 340 employee deduction records in Excel, identifying 27 mismatched premium amounts before the first post-transition payroll ran.

Payroll Coordinator, Oakhurst Rehabilitation & Specialty Care, Fresno, CA | June 2012 – July 2015

• Entered weekly timecard data for 180 nursing, therapy, and administrative staff into Intuit QuickBooks Payroll, cross-checking paper punch records against posted schedules each Friday.
• Distributed and collected time sheets across four care units every pay period, coordinating with three shift supervisors to collect all records before the Monday noon cutoff.
• Processed paper paychecks for 22 employees who had not enrolled in direct deposit, obtaining required department-head signatures and logging distribution by employee ID.
• Recorded exemption updates, voluntary deduction changes, and status transfers in the employee master file, keeping records current for a workforce with 35-percent annual turnover.
• Compiled a monthly overtime summary for the CFO showing hours by department, which helped identify that the memory-care unit was running 14 percent above budgeted overtime for six months in a row.

• Multi-rate shift differential calculation (PTO, holiday, on-call premiums)
• PeopleSoft payroll administration and table maintenance
• Kronos punch audit and exception resolution
• Multi-state SUI filing and quarterly wage reconciliation
• Wage garnishment processing (child support, tax levies, creditor orders)
• Period-end payroll-to-bank reconciliation and discrepancy documentation
• Year-end W-2 production and IRS 941 annual filing
• New-hire onboarding data entry and I-9 record maintenance
• Verbal and written communication on payroll discrepancies with clinical staff

• Certified Payroll Professional (CPP) | American Payroll Association | October 2018
• Fundamental Payroll Certification (FPC) | American Payroll Association | April 2014

Bachelor of Science in Business Administration, Accounting Concentration
California State University, Fresno, Fresno, CA | August 2008 – May 2012

Lina Petrov
(555) 304-7821
[email protected]
Milwaukee, WI

Runs biweekly and semi-monthly payroll for a 1,100-person workforce spanning retail banking and fintech operations, covering exempt salaried staff, hourly tellers, and a rotating pool of contract processors. Fluent in Oracle PeopleSoft configuration and Kronos Workforce Timekeeper scheduling exports, with solid grounding in multi-state tax withholding, wage garnishment lifecycle administration, and period-end reconciliation. Caught a $96,000 duplicate bonus disbursement during a system-conversion cycle before funds cleared, a find that drew a formal commendation from the CFO. Earns trust from payroll managers and HR business partners alike by translating dense compliance language into plain-English guidance employees can actually use.

Payroll Analyst, Trellis Financial Partners, Milwaukee, WI | March 2021 – Present

• Process biweekly payroll in PeopleSoft for 1,100 employees across six states, covering four distinct pay classifications and two union agreements negotiated under Wisconsin state labor codes.
• Reconcile each payroll run to bank disbursement records and the general ledger, resolving a $96,000 duplicate bonus entry flagged during the Q3 2022 PeopleSoft version upgrade before the ACH batch transmitted.
• Administer wage garnishments, child-support orders, and federal tax levies for 74 active court orders, routing certified withholding confirmations to the appropriate state disbursement units each cycle.
• Pull and validate Kronos exports for 430 hourly employees every pay period, cross-checking scheduled shifts against badge-reader logs and escalating unapproved overtime to department supervisors before payroll locks.
• Coordinate year-end W-2 production for all six employing entities, reconciling Box 1 wages to quarterly 941 totals and confirming IRS e-file transmission receipts for FY2021 through FY2024.
• Built a PivotTable-based variance dashboard in Excel that surfaces pay-code anomalies across departments, reducing the manual review queue by 40 line items per cycle without adding headcount to the payroll team.
• Field employee pay inquiries through a shared HR mailbox, resolving questions about deduction changes, direct deposit delays, and PTO payout calculations, typically closing 35 to 50 tickets per pay period.

Payroll Specialist, Cornerstone Freight & Terminal LLC, Racine, WI | June 2018 – February 2021

• Managed weekly payroll for 680 warehouse, dock, and driver employees under FLSA non-exempt rules, computing shift differentials, overnight premiums, and DOT-regulated hours-of-service adjustments.
• Collected paper timecards from 12 terminal supervisors each Thursday, audited hours against dispatch logs, and posted verified totals into the SAP payroll module, keeping the processing window to one business cycle.
• Processed new-hire paperwork and entered I-9, W-4, and direct deposit enrollment data for 200-plus seasonal hires hired across the Q4 2019 and Q4 2020 peak shipping periods.
• Prepared and filed Wisconsin SUI quarterly wage reports and Form 941s for eight consecutive quarters spanning Q1 2019 through Q4 2020, meeting every regulatory deadline without a late-filing penalty.
• Calculated final paychecks for separating employees, applying accrued-PTO payouts under Wisconsin’s wage-payment statute and confirming check release dates with HR before distribution.
• Identified a recurring pay-code misclassification affecting 22 hazmat-certified drivers, corrected 14 months of retroactive records, and recovered $41,500 in underpayments before the affected employees filed complaints.

Payroll Assistant, Glover & Strand Accounting Group, Kenosha, WI | August 2016 – May 2018

• Supported a three-person payroll team handling outsourced payroll services for 18 small-business clients in retail, food service, and professional services, totaling roughly 900 active employees across all client accounts.
• Entered employee information changes, including exemption updates, voluntary deduction elections, and termination records, into Intuit QuickBooks Payroll and maintained organized client files per IRS recordkeeping standards.
• Distributed and collected timecard packets for five clients still running manual timekeeping, logging discrepancies and obtaining supervisor sign-offs before data entry.
• Drafted client-facing payroll summaries in Microsoft Word and Excel each period, presenting gross-to-net breakdowns and employer tax liabilities in a format the firm’s CPAs could attach directly to client accounting files.
• Assisted with the annual W-2 mailing for all 18 client accounts in January 2017 and January 2018, verifying employee addresses against HRIS records and coordinating with the print vendor to meet the Jan. 31 statutory deadline both years.

• Multi-state payroll processing (PeopleSoft, SAP software)
• Wage garnishment and tax levy administration
• Timesheet verification and discrepancy resolution (Kronos)
• Period-end reconciliation and payroll-to-bank balancing
• W-2 production and quarterly 941 preparation
• Microsoft Excel (SUMIFS, INDEX-MATCH, pivot tables for variance analysis)
• New-hire onboarding and payroll record maintenance
• Written and verbal communication of pay policy to employees
• Multi-classification pay computation (exempt, non-exempt, contractor, tipped)

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2018
• Certified Payroll Professional (CPP) | American Payroll Association | April 2022

Bachelor of Business Administration in Accounting
University of Wisconsin-Parkside, Kenosha, WI | August 2012 – May 2016

David Kim
(555) 814-2293
[email protected]
Portland, OR

Payroll Assistant with one year of experience supporting payroll operations in the retail and e-commerce space. Trained on Intuit QuickBooks and Microsoft Excel, with hands-on practice verifying time-data inputs, logging deduction changes, and cross-checking employee records before each cycle commits. Caught a $4,600 duplicate-pay entry in Q3 2024 that would have affected three employee accounts, earning recognition from the senior specialist. Brings sharp attention to wage-computation detail and a track record of clear written communication with HR and department managers.

Payroll Assistant, Trillium Commerce Group, Portland, OR | June 2024 – Present

• Support bi-weekly payroll processing for up to 47 store-level and warehouse employees alongside the senior payroll specialist, ensuring all time-data inputs are verified before the cycle commits.
• Cross-checked 312 individual timecard entries over the first two pay periods after onboarding, catching three duplicate-clock-out records that would have inflated gross pay by $4,600 across three employee accounts.
• Reviewed manager-submitted PTO and sick-leave adjustments each pay period, flagging four instances of unapproved overtime in Q3 2024 that were escalated to the HR manager before payroll was finalized.
• Entered new-hire information into the QuickBooks payroll module for eight employees hired during the Q4 holiday ramp-up, verifying W-4 withholding elections and direct deposit authorizations against original paper forms.
• Organized paper timecards and digital attendance exports into a shared Excel tracker, creating a consistent naming convention that cut the senior specialist’s pre-commit review time noticeably.
• Logged six pay-inquiry tickets per two-week cycle through the company’s shared HR mailbox, documenting the issue, the employee’s classification, and the resolution step so the senior specialist could approve or redirect each one.
• Drafted a one-page reference guide for department managers explaining how to submit timecard corrections, reducing incomplete submission forms from nine per cycle to two by the end of Q3 2024.

Payroll Intern, Sunstone Specialty Foods, Beaverton, OR | January 2024 – May 2024

• Assisted the payroll coordinator with semi-monthly payroll for 38 part-time and seasonal production employees, primarily responsible for collecting and organizing physical timecards before the data-entry window opened.
• Entered employee exemption changes, voluntary deduction elections, and address updates into the company’s PeopleSoft HR module, processing 22 record changes over the five-month internship with no corrections required afterward.
• Verified attendance data against the Kronos Workforce Timekeeper export each pay period, documenting any mismatch between scheduled hours and logged hours on a reconciliation worksheet reviewed by the coordinator.
• Helped prepare period-end payroll summaries in Excel under senior review, compiling gross pay, tax withholdings, and net pay totals for submission to the controller each cycle.
• Routed garnishment paperwork for two active child-support orders to the coordinator, confirming that withholding amounts matched the court orders on file before each pay cycle closed.
• Supported the coordinator during a mid-cycle payroll adjustment in March 2024, entering retroactive pay corrections for five employees whose hourly rate increases had not been applied at the start of the quarter.

• Payroll data entry and pre-commit verification (QuickBooks, Excel)
• Timesheet review and discrepancy escalation
• New-hire onboarding record setup in HRIS
• Wage computation and deduction cross-checking
• Garnishment routing and documentation support
• Written and verbal communication with HR and department managers
• Pay-inquiry intake and ticket logging
• Multi-classification employee record maintenance (hourly, salaried, part-time)
• Microsoft Excel (VLOOKUP, conditional formatting, data validation)

• Fundamental Payroll Certification (FPC) | American Payroll Association | March 2024

Bachelor of Science in Business Administration, Accounting Concentration
Portland State University, Portland, OR | September 2020 – December 2023

Brandon Taylor
(555) 204-7731
[email protected]
Tampa, FL

Caught a $5,300 duplicate-deduction entry before the senior specialist committed the June 2024 payroll cycle at Tremaine Hospitality Group, preventing an overpayment that would have required manual corrections across 31 employee records. Now building on that foundation as a Payroll Assistant with roughly 18 months of hands-on exposure to Kronos Workforce Timekeeper and Intuit QuickBooks in a hotel operations environment. Comfortable verifying time data, logging exemption changes, and escalating discrepancies so the team hits every bi-weekly deadline clean.

Payroll Assistant, Tremaine Hospitality Group, Tampa, FL | January 2024 – Present

• Support bi-weekly payroll processing for up to 48 hourly and salaried hotel staff alongside the senior payroll specialist, verifying all time-data inputs in Kronos before the cycle is committed.
• Caught a $5,300 duplicate benefit deduction in June 2024 by cross-checking the QuickBooks deduction register against the prior cycle’s remittance report, flagging it for correction before checks were issued.
• Compiled new-hire data packets for eight employees in Q1 2024, entering direct deposit elections, W-4 exemptions, and benefit enrollment details into the payroll system the same day HR submitted paperwork.
• Tracked 12 active garnishment orders each pay period, routing updated withholding calculations and court-order documents to the senior specialist for final review and disbursement.
• Reviewed manager-submitted timecards every other Monday, logging four to seven punch discrepancies per cycle in a shared Excel sheet and escalating unresolved edits to the supervisor before noon cutoff.
• Drafted period-end payroll summaries in Excel for the director of finance, organizing gross wages, overtime hours, and voluntary deductions across three property cost centers.
• Helped close out two quarterly SUI reports by organizing Florida Department of Revenue documentation and verifying employee counts matched QuickBooks wage totals before the senior specialist submitted.

Payroll Intern, Suncoast Civic Credit Services, St. Petersburg, FL | May 2023 – December 2023

• Assisted the payroll clerk in collecting and logging paper timecards from six department managers each Friday, scanning and filing 40 to 50 records per pay period into the shared drive.
• Entered employee information updates, including address changes, tax exemption edits, and voluntary deduction adjustments, for a 35-person staff in Microsoft Access under supervisor review.
• Verified attendance data against schedule records for the summer intern cohort (14 people), surfacing three hour-count mismatches that the clerk corrected before the July payroll run.
• Documented eight direct deposit enrollment forms over the internship term, confirming routing and account numbers matched employee-submitted voided checks before passing to the clerk.
• Organized personnel files after each pay period, keeping exemption forms, garnishment notices, and transfer memos sorted by employee ID so the clerk could pull records in under two minutes.
• Supported the clerk during the September period-end close by printing and labeling earning statements, preparing the distribution envelopes for five employees not enrolled in direct deposit.

• Time-data verification (Kronos)
• Payroll data entry and record maintenance (Intuit QuickBooks)
• Timecard collection, review, and discrepancy escalation
• New-hire paperwork processing and HRIS record setup
• Wage computation support and deduction cross-checking
• Period-end summary preparation (Microsoft Excel)
• Written and verbal pay-inquiry communication
• Garnishment documentation routing
• Filing and records organization (Microsoft Word, Outlook shared mailbox)

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2023

Bachelor of Science in Business Administration, Concentration in Accounting
University of South Florida, Tampa, FL | August 2019 – May 2023

Carlos Rivera
(555) 418-7293
[email protected]
Albuquerque, NM

Spent 14 months leading a Kronos Workforce Timekeeper-to-Oracle PeopleSoft migration at Redstone Civil Contractors, converting certified payroll workflows for 600-plus field employees across four states. Construction payroll with seven years across union and open-shop environments, covering prevailing wage schedules, certified payroll reports, and multi-trade job cost allocations. Particularly strong in matching labor distribution to project cost codes in PeopleSoft and reconciling those figures to monthly WIP reports. Catches the kind of misclassified trade rates that slip past general ledger reviews and cost projects thousands before the next pay period.

Construction Payroll Specialist, Redstone Civil Contractors, Albuquerque, NM | March 2021 – Present

• Led a 14-month migration of certified payroll processing from Kronos to PeopleSoft, reconfiguring 48 trade classifications and four state tax tables before the first live pay run in May 2022.
• Process weekly payroll for 630 field and office employees spanning four states, including union laborers, equipment operators, and salaried project staff, with labor costs allocated across 110-plus active job cost codes each cycle.
• Compile and submit Department of Industrial Relations certified payroll reports for all public works projects, verifying prevailing wage rates against current DIR wage determinations before each submission.
• Identified a misapplied journeyman rate affecting 19 ironworkers across two bridge projects, catching $58,500 in potential underpayment before Q3 2023 DIR audits began.
• Administer 37 active wage garnishments and tax levies, routing documentation to the appropriate state disbursement units and updating PeopleSoft deduction records each time a new order is received or an existing order is satisfied.
• Reconcile weekly payroll disbursements to bank statements at period-end, resolving stale check items and posting correcting journal entries to the general ledger with supporting documentation for the controller.
• Partner with five project managers monthly to validate labor distribution reports, correcting job cost misallocations before WIP statements are finalized and presented to ownership.

Payroll Coordinator, Torreon Mechanical & Piping LLC, Albuquerque, NM | June 2018 – February 2021

• Processed biweekly payroll in Intuit QuickBooks for 220 plumbers, pipefitters, and administrative staff across commercial and industrial construction projects in New Mexico and southern Colorado.
• Collected and audited foreman-signed paper timecards from eight field crews each pay period, cross-referencing reported hours against project superintendent logs before entering data into QuickBooks.
• Computed overtime, shift differentials, and union scale adjustments for Plumbers Local 412 members, applying current CBA rate schedules and reporting fringe benefit contributions to the union fund office each month.
• Built an Excel worksheet that cross-tabulated employee trade classifications against active project prevailing wage determinations, cutting misclassification errors to zero across all 2019-2020 DIR submittals.
• Processed new-hire paperwork for 60-plus seasonal field hires each spring, entering W-4s, direct deposit authorizations, and I-9 documentation into QuickBooks and the company’s paper filing system.
• Prepared quarterly 940/941 filings and New Mexico CRS returns, supplying supporting schedules to the outside CPA firm well ahead of each quarterly deadline.
• Responded to pay discrepancy questions through a shared HR mailbox, resolving 15 to 20 employee inquiries per pay period by pulling timecard images and deduction histories for review.

Payroll and HR Assistant, Sandia Peak Construction Group, Rio Rancho, NM | August 2016 – May 2018

• Supported the payroll manager in processing semimonthly payroll for 95 residential framing crews using Intuit QuickBooks, entering timecard data and flagging hours that exceeded superintendent-approved totals.
• Distributed and collected employee timecards each pay period, tracking late submissions and following up with crew foremen to ensure all hours were captured before payroll closed.
• Maintained employee records for exemption changes, voluntary deduction updates, and new direct deposit enrollments, filing originals in personnel folders and updating QuickBooks within the same business day the forms were received.
• Assisted the payroll manager with year-end W-2 production for 110 employees, verifying box totals against fourth-quarter 941 figures and mailing statements by the January 31 IRS deadline each year from FY2017 through FY2018.
• Entered new-hire information for roughly 30 employees per quarter during peak build seasons, including tax withholding elections and benefit enrollment selections, with all records spot-checked by the HR manager before first paycheck issuance.

• Certified payroll and prevailing wage reporting (DIR, WH-347)
• Multi-state payroll processing (CA, TX, NV, AZ)
• PeopleSoft payroll module configuration
• Union fringe benefit tracking and CBA rate schedule administration
• Job cost code labor distribution and project budget reconciliation
• Wage garnishment and tax levy administration
• Microsoft Excel (conditional formulas, nested IFs, pivot tables for job cost variance)
• Period-end payroll reconciliation to bank statements
• Verbal and written communication with field supervisors and project managers

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2019
• Certified Payroll Professional (CPP) | American Payroll Association | April 2023

Bachelor of Business Administration in Accounting
University of New Mexico, Albuquerque, NM | August 2012 – May 2016

Zara Khan
(555) 304-7821
[email protected]
Louisville, KY

Promoted from Payroll Clerk to HR and Payroll Administrator at Tremaine Hospitality Group after 18 months, then recruited to lead a 1,200-employee multi-state payroll function at a regional healthcare network. Fluent in Oracle PeopleSoft and Kronos Workforce Timekeeper, with hands-on configuration experience across exempt, non-exempt, and per-diem pay structures. Catches misclassified overtime before the pay run closes, having flagged $12,300 in erroneous shift-differential charges during a single Q3 2023 review cycle. Keeps SUI quarterly filings current across six states and has hit every 941 deposit deadline since January 2021.

HR and Payroll Administrator, Bluegrass Regional Medical Center, Louisville, KY | March 2022 – Present

• Run biweekly payroll in PeopleSoft for 1,200 employees spanning four hospitals, two urgent-care clinics, and a home-health division, covering full-time RNs, per-diem staff, and contracted locum tenens workers.
• Reconcile each pay run to the general ledger the morning after close, cross-checking PeopleSoft output against bank ACH confirmations and flagging variances before the CFO’s noon sign-off.
• Identified $12,300 in miscoded shift-differential charges during the Q3 2023 review cycle by building a conditional-formatting worksheet that surfaces pay-code mismatches across 14 departments.
• Administer 47 active wage garnishments including child-support orders, student-loan levies, and bankruptcy trustee withholdings, submitting remittances to eight separate agencies every pay period.
• File SUI returns for Kentucky, Ohio, Indiana, Tennessee, West Virginia, and Virginia each quarter, meeting every state deadline from Q1 2022 through Q4 2024 without a late submission.
• Coordinate open-enrollment data entry for 900-plus benefit-eligible employees each fall, loading elections into PeopleSoft and confirming carrier file transmissions match enrollment totals before the deadline.
• Mentor two HR coordinators on Kronos supervisor workflows, cutting the number of timecard corrections routed to payroll by 31% between Q1 and Q3 2024.

Payroll Administrator, Tremaine Hospitality Group, Louisville, KY | September 2019 – February 2022

• Promoted from Payroll Clerk to Payroll Administrator in January 2021 after standardizing the tip-credit calculation process for 340 tipped employees across five hotel properties.
• Processed weekly payroll for hourly banquet, front-desk, and housekeeping staff in Kronos, verifying punch data against posted schedules before each Tuesday close.
• Prepared and distributed 340-plus paper paychecks for staff without direct deposit, coordinating with property managers to confirm receipt signatures on every distribution day.
• Handled all new-hire paperwork processing, entering W-4 elections, direct-deposit authorizations, and voluntary deduction selections into Kronos for 200-plus seasonal employees hired each spring and fall.
• Computed final wages for departing employees, applying Kentucky’s PTO payout policy and confirming garnishment balances before releasing checks to HR for delivery.
• Drafted period-end payroll summary reports in Excel for the VP of Finance, pulling labor-cost data by property and flagging overtime spend that exceeded budgeted hours by more than 5%.
• Resolved pay-inquiry emails from department managers and employees through a shared HR inbox, logging each case in a tracking spreadsheet and confirming resolution before closing the thread.

Payroll Clerk, Tremaine Hospitality Group, Louisville, KY | July 2018 – August 2019

• Collected and audited paper timecards from five property managers each Monday, recording discrepancies in an Excel log and escalating unresolved exceptions to the Payroll Administrator before the processing deadline.
• Entered employee information for new hires into Kronos, including tax withholding elections, department codes, and pay rates, supporting an onboarding volume of 40-60 seasonal workers per quarter.
• Verified exemption changes, voluntary deduction updates, and direct-deposit revisions against signed authorization forms before posting changes to the payroll system.
• Assisted with W-2 production during the January 2019 year-end cycle, printing and sorting 420 forms, confirming mailing addresses against HRIS records, and logging returned mail for correction.
• Supported accounts payable by matching vendor invoices to purchase orders for uniform and linen suppliers, reducing misrouted invoices in the AP queue by four per month.

• Multi-state payroll processing (PeopleSoft, Kronos)
• Wage garnishment administration and court-order compliance
• SUI and FUTA quarterly tax filing (six-state scope)
• Period-end payroll reconciliation and bank statement matching
• New-hire onboarding and I-9 recordkeeping
• Pay discrepancy investigation and employee communication
• Microsoft Excel (VLOOKUP, pivot tables, conditional formatting for variance review)
• FLSA overtime eligibility and classification review
• W-2 and 1099 year-end production coordination

• Fundamental Payroll Certification (FPC) | American Payroll Association | November 2020
• Certified Payroll Professional (CPP) | American Payroll Association | April 2023

Bachelor of Science in Business Administration, concentration in Human Resource Management
Bellarmine University, Louisville, KY | August 2014 – May 2018

Camila Rodriguez
(555) 384-2917
[email protected]
Raleigh, NC

Specializes in retail and e-commerce payroll, where high employee turnover, multi-state tax obligations, and hourly-to-salary classification splits create complexity that generic processing rarely handles well. Built fluency in Kronos Workforce Timekeeper and QuickBooks Payroll during three years as a retail operations supervisor before transitioning into payroll full-time, which means the production floor context informs every timecard review. Carries a Fundamental Payroll Certification and a reputation for catching wage-calculation errors that surface at the intersection of commission tiers and state overtime rules.

Payroll Specialist, Trinova Retail Holdings, Raleigh, NC | March 2022 – Present

• Process biweekly payroll for 1,150 employees across 14 store locations in four states, covering hourly associates, salaried managers, and seasonal workers under distinct pay rules.
• Administer 38 active wage garnishments, including child-support withholdings and student-loan levies, coordinating remittance schedules with issuing agencies each pay cycle.
• Reconcile total gross payroll against bank funding totals every period, flagging a $17,400 batch duplication error in November 2023 before ACH files transmitted.
• Built a Kronos-to-QuickBooks data transfer checklist that cut manual re-entry steps by 11 fields per store, shrinking period-close work by roughly four hours each cycle.
• File SUI quarterly returns for North Carolina, Virginia, South Carolina, and Tennessee, meeting each state’s deadline without a late-filing penalty across FY2022 through FY2024.
• Respond to pay-inquiry emails routed through a shared HR mailbox, resolving 97% of questions without escalating to the payroll manager.
• Enter new-hire payroll data, direct deposit elections, and W-4 withholding allowances for 30 to 60 employees per month during peak hiring seasons.

HR and Payroll Coordinator, Solano Home Goods, Durham, NC | August 2020 – February 2022

• Supported biweekly payroll processing for 280 full-time and part-time retail employees using QuickBooks Payroll, verifying hours against Kronos punch reports before each run.
• Collected paper timecards from department leads at three locations every pay period, logging discrepancies and obtaining corrected supervisor signatures before cutoff.
• Computed commission earnings for 40 sales floor associates each cycle, cross-checking individual sales totals against POS exports in Excel to confirm accuracy.
• Maintained employee records for status changes, including transfers between locations, pay-rate adjustments, and voluntary terminations, keeping the QuickBooks database current.
• Prepared a monthly headcount and gross-wages summary in Excel for the finance director, which fed directly into the company’s operating expense report.
• Processed final paychecks for separating employees, calculating remaining hours, unpaid commissions, and applicable deductions in compliance with North Carolina wage-payment statutes.

Retail Operations Supervisor, Fenwick & Park Specialty Stores, Chapel Hill, NC | June 2018 – July 2020

• Managed scheduling and time-tracking for a team of 22 associates, submitting biweekly attendance summaries to the district payroll office and flagging punch-in anomalies before submission.
• Approved or denied overtime requests for hourly staff, reviewing scheduling records to confirm FLSA eligibility and avoid unauthorized hours.
• Coordinated with the HR department to process paperwork for new hires, transfers, and seasonal terminations, ensuring forms reached payroll before each pay period closed.
• Identified a recurring timekeeping error where a shift-differential code was misapplied to standard day shifts, resulting in a $6,100 overpayment catch flagged across six affected employees.
• Trained two new shift leads on the company’s time-tracking portal and taught them how to read their team’s weekly attendance reports.

• Multi-state payroll processing (Kronos, Intuit QuickBooks)
• Wage garnishment administration and court-order compliance
• Period-end reconciliation and payroll-to-general-ledger balancing
• Commission and bonus computation across variable pay structures
• SUI and FUTA quarterly tax filing (multi-state)
• New-hire onboarding and I-9 documentation entry
• Excel data validation (IFERROR formulas, conditional formatting, named ranges)
• Verbal and written pay-discrepancy resolution with employees
• Payroll records maintenance: exemptions, voluntary deductions, terminations

• Fundamental Payroll Certification (FPC) | American Payroll Association | October 2021

Bachelor of Science in Business Administration, concentration in Accounting
North Carolina Central University, Durham, NC | August 2014 – May 2018