Restaurant Manager Resume Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Janet Smith
(987) 654-3210
[email protected]
Scranton, PA 98765
Profile
Restaurant Manager with 5+ years of experience motivating waitstaff, resolving customer concerns, and reducing staff turnover. Expert user of restaurant management software like TouchBistro and Toast POS.
Key Skills
- Customer Rewards Programs
- Menu Design & Development
- Process Streamlining
- Revenue & Profit Growth
- Social Media Marketing
- Staff Training & Coaching
- Talent Retention
Professional Experience
Front-of-House Manager, Fine Dining Foods, Scranton, PA | October 2017 to Present
[Popular upscale restaurant with 50+ employees]
- Lead front-of-house team including servers, bartenders, cleaning crew, and hosts and hostesses to ensure restaurant is presentable for customers
- Trained 30+ staff members on expectations for fine dining service and health and safety compliance
- Launched a featured food and beverage program that grew revenue 15% in the first month
Lead Server, Big Steak House, Scranton, PA | August 2013 to September 2017
- Greeted customers and served 25+ tables daily
- Handled all customer complaints with tact and diplomacy, quickly resolving any issues
- Attended all voluntary tasting opportunities to better learn the menu and make food recommendations, increasing average ticket revenue by 9%
- Earned a 98% customer satisfaction rating
Education
Bachelor’s Degree in Food Service Management, Penn State University, State College, PA | 2017 | 3.7 GPA
William Adams
(123) 456-7890
[email protected]
333 Upwards Avenue, Washington, DC 12345
Profile
Restaurant Manager with 9+ years of experience driving revenue growth, reducing staff turnover, and building goodwill with customers. Draw on broad, deep knowledge of restaurant best practices and health and safety regulations.
Professional Experience
Restaurant Manager, Culinary Cafe, Washington, DC | May 2015 to Present
- Helped plan and design restaurant’s front and kitchen prior to grand re-opening
- Increased seating capacity 20% while maintaining compliance with health codes and regulations
- Spearheaded marketing campaign that increased revenue 68% and led to 6 months of sold-out reservations
- Improved customer satisfaction ratings by 9% using instant reservations software that minimized wait times
Assistant Manager, Faster Food Restaurant, Alexandria, VA | October 2013 to April 2015
- Performed multiple walkthroughs daily to ensure dining area met corporate guidelines for cleanliness and table turnover
- Reduced staff turnover by introducing more flexible time-off policies and a new bidding system for pm shifts
- Cut costs 8% by reducing inventory waste and establishing stricter overtime controls
Education
Bachelor of Business Management, University of Richmond, VA
Key Skills
- Budgeting & Cost Accounting
- Conflict Resolution
- Marketing Strategy Development
- Regulatory Compliance
- Staff Training & Coaching
- Talent Retention
- Task Prioritization
- Team Leadership & Motivation
- Time Management
Melanie Jackson
(111) 222-3333
[email protected]
444 Downtown Way, Location, VA 56789
Profile
Restaurant Manager with 14+ years of advancement and experience. Offer advanced knowledge of cost control mechanisms and inventory tracking, based on extensive finance background. Master’s Degree in Management.
Professional Experience
Restaurant Manager, Big Bistro, Bent Mountain, VA | April 2012 to Present
- Established new scheduling procedures that cut costs 11% and brought labor in line with budget of 14% of net revenue
- Co-developed better customer service practices that increased profit by 15%
- Designed comprehensive new training program that increased retention of customer-facing staff by more than 30%
Assistant Manager, Quick Chicken, Virginia Beach, VA | November 2008 to March 2012
- Trained staff of 45+ on service best practices, improving customer satisfaction by 13%
- Streamlined drive-through service procedures, reducing average time at window by 11 seconds
- Increased revenue by launching 12 social media and app-based loyalty programs
Education & Professional Development
Master of Management, Wake Forest University, Winston-Salem, NC | 3.9 GPA
Bachelor of Hospitality & Tourism, Virginia Tech, Falls Church, VA | 3.8 GPA
ServSafe Manager | 2015
Key Skills
- Conflict Resolution
- Cost Reduction & Elimination
- Customer Relations
- Marketing Strategy Development
- Operational Streamlining
- Process Redesign & Improvement
- Productivity & Efficiency Gains
- Stakeholder Relations Management
- Task Prioritization
- Team Leadership & Motivation
- Time Management
Tips for Writing a Better Restaurant Manager Resume
Spell out how you’ve enhanced restaurant operations
For each restaurant manager job in your work history, take up these two questions:
- What new things did you create? (For example, did you introduce a training program, menu section, or marketing promotion?)
- What business areas did you improve? (For example, did you raise efficiency, cut costs, or strengthen customer relations?)
Your answers to these questions will generate some of your best resume content.
Examples
- Reduced staff turnover by introducing more flexible time-off policies and a new bidding system for pm shifts
- Cut costs 8% by reducing inventory waste and establishing stricter overtime controls
Elaborate on your standard management duties
Every one of your duties has some positive impact or influence, helping your restaurant succeed in the short and long term. Speak to that broader impact in your job descriptions, and you’ll improve your resume greatly.
Even if you can’t recall examples or data to quantify a work area, that doesn’t mean you have to word it as a basic duty. You can always state the general, intended result or value of the duty in question. Try simply adding the phrase “in order to” at the end of the duty statement then jotting down whatever general purposes or outcomes you think of (and then delete “in order” from your final resume for brevity). You might be surprised how much stronger the revised statement is – just as important, it’s a more accurate account of your work’s depth and impact.
Example
Performed multiple walkthroughs daily [in order] to ensure dining area met corporate guidelines for cleanliness and table turnover
Tell your story
You may have been told to avoid passive phrases like “Responsible for” or “Tasked with” on your resume. But that’s hard to do when you’re unsure what the “active” alternative would be.
For an active resume tone, first think of your career as a story with “characters and their actions.” (For more on this principle, see Joseph Williams’s popular writing book “Style: Toward Clarity and Grace.”) And who’s the primary character of your resume? You, of course. Your resume may contain many details on various duties and projects, but you should center it all on yourself and your actions in relation to them. A simple way to make sure you’re doing this: Begin every job description sentence as an “I” statement, then just take out the “I” and leave the rest of the phrase on your final resume.
Common Key Skills for Restaurant Manager Resumes
One of the best ways to improve your resume is to add keywords.
That’s because most employers now use an applicant tracking system (ATS), which scans each submitted resume for keywords relevant to the job opening at hand. When the ATS finds a resume with many relevant keywords, it flags the document for the hiring manager.
To make your resume ATS-friendly, add a keyword-rich “Skills” or “Expertise” section. Here are some common keywords for restaurant manager resumes:
Note: As the list below indicates, you should only use short noun phrases in this section. Reserve personal attributes and adjectives (like “highly collaborative” or “strong work ethic”) for your Profile summary. Any time you’re unsure whether a term fits in this section, just plug it into the phrase “I’m skilled in [term].” If the term makes a correct sentence (“I’m skilled in team collaboration”), it’s an OK addition. But if it’s nonsense (“I’m skilled in highly collaborative”), leave it out.
| Key Skills & Proficiencies: | |
|---|---|
| Conflict Resolution | Cost Reduction & Elimination |
| Culinary Arts | Customer Relations & Service |
| Employee Morale & Retention | Food Quality & Safety Standards |
| Hiring & Staffing | Marketing Strategy Development |
| Operations Management | Process Redesign & Improvement |
| Product Inventory Management | Productivity & Efficiency Gains |
| Regulatory & Corporate Compliance | Revenue & Profit Growth |
| Staff Training & Coaching | Team Leadership & Motivation |
| Workforce Planning & Scheduling | |
Common Action Verbs for Restaurant Manager Resumes
One of the most frequent resume mistakes is using too few verbs. You may fall into repeating the same generic verb (say, “Manage”) many times. This repetition can distract the hiring manager and fail to show the varied nature of your experience. The following list will help you mix up the verbs on your restaurant manager resume:
| Action Verbs: | |
|---|---|
| Adapt | Align |
| Create | Decrease |
| Enhance | Ensure |
| Generate | Improve |
| Increase | Introduce |
| Lead | Prepare |
| Produce | Schedule |
| Streamline | Strengthen |
How to Align Your Resume With the Job Description
For each job in your Experience section, consider adding a facility description. You can place this description in brackets right next to or below the facility name. It also helps to match formatting. For instance, if you’ve italicized the facility name, italicize the description too. (See resume 1 above for an example of how this can look.)
Facility descriptions let you show any similarities between your past employers and desired employers. For instance, maybe you’ve worked in the same type of cuisine, or for a similar size restaurant. By working these details into your descriptions, you can make your resume that much more relevant to the job opening at hand.
More Resume and Cover Letter Resources
The Bureau of Labor Statistics forecasts that jobs for food service managers will increase by about ten percent between 2021 and 2031.
For more on finding opportunities in this field and related fields, check out the links below:
Resume examples
Cover letter examples
Advice on your job search