Whether you’re a front-desk clerk, housekeeper, manager, or night auditor, your hospitality resume must demonstrate a commitment to excellence in operations and customer service. Learn how to write a resume that shows hiring managers you can provide outstanding guest experiences. You’ll discover how to highlight the most compelling aspects of your career with our expert tips and strategies.
Most Popular Hospitality Resumes
Hospitality Resume Example
Why This Resume Works
David’s resume demonstrates a career progression from front desk host to hotel manager, which highlights growth and leadership in hospitality. Quantifiable achievements like a 15% increase in profits and a 25% boost in customer retention further strengthen its appeal. Learn how to make your resume stand out here.
Night Auditor Resume
Why This Resume Works
Allan’s resume demonstrates his ability to multitask, collaborate with others, and maintain accurate financial records. His consistent career progression and quantifiable results, like maintaining financial accuracy for a hotel with 100+ rooms, enhance his credibility. See the best resume formats here.
Hotel Front Desk Resume
Why This Resume Works
Kaya’s resume highlights her ability to balance front desk responsibilities while delivering excellent customer service in a multilingual environment. Her certifications and fluency in three languages make her a standout candidate for hospitality roles. Learn more about resume skills here.
Hospitality Management Resume
Why This Resume Works
Sophia’s resume effectively showcases her leadership experience and operational expertise, with measurable results like managing a $10M budget. Her ability to improve processes and lead large teams ensures she’s ready for a leadership role. Learn how to list your accomplishments effectively here.
Concierge Resume
Why This Resume Works
Ryan’s resume highlights his ability to create personalized experiences and build strong guest relationships. His focus on local knowledge and efficient problem-solving makes him an ideal concierge candidate. Learn how to craft an engaging resume profile here.
Hotel Assistant Manager Resume
Why This Resume Works
Emma’s resume demonstrates her leadership in hotel operations, showcasing her ability to manage teams and resolve guest issues effectively. Her quantifiable results, like achieving a 10% cost savings, make her a strong candidate for managerial roles. Learn more about crafting impactful resumes here.
Hospitality Coordinator Resume
Why This Resume Works
Liam’s resume showcases his expertise in hospitality coordination and event planning, with quantifiable achievements like increasing revenue by 12%. His ability to handle high-pressure situations and deliver personalized experiences is evident throughout. Learn more about what makes a strong resume here.
Hotel Supervisor Resume
Why This Resume Works
Ava’s resume highlights her ability to lead hotel teams effectively and implement service improvements that directly impact guest satisfaction. Her strong metrics, like a 20% satisfaction increase, make her a compelling candidate. Discover how to showcase metrics effectively here.
Hotel Event Manager Resume
Why This Resume Works
Olivia’s resume demonstrates her ability to handle large-scale events while maintaining a high satisfaction rate. Her quantifiable results, such as saving 15% on budgets, add impact to her accomplishments. Learn more about crafting measurable achievements here.
Hospitality Assistant Resume
Why This Resume Works
Noah’s resume emphasizes his ability to balance administrative and guest-facing responsibilities effectively. His focus on personalized service and support for hotel operations makes him a strong candidate for entry-level roles. Learn more about building a resume for entry-level positions here.
Hotel General Manager Resume
Why This Resume Works
Ethan’s resume highlights a successful track record of leadership and measurable achievements, including revenue growth and improved guest satisfaction. His ability to manage budgets and lead large teams positions him as a top candidate for senior hospitality roles. Learn how to showcase leadership on your resume here.
Guest Relations Manager Resume
Why This Resume Works
Sophia’s resume effectively showcases her ability to manage guest relations and loyalty programs, with quantifiable results like a 20% increase in repeat bookings. Her leadership and problem-solving skills make her a standout in guest-focused roles. Learn more about building a results-driven resume here.
Hotel Sales Manager Resume
Why This Resume Works
Liam’s resume demonstrates his ability to drive measurable results, including a 15% increase in corporate bookings and 20% growth in event sales. His expertise in sales and client relationships positions him as a top candidate for revenue-driven roles. Learn how to list professional accomplishments on your resume here.
Resort Manager Resume
Why This Resume Works
Chloe’s resume highlights her extensive experience managing upscale resorts, with clear achievements like boosting guest satisfaction scores and increasing occupancy rates. Her strong leadership skills and operational expertise set her apart. Learn more about creating a leadership-focused resume here.
Front Office Manager Resume
Why This Resume Works
Oliver’s resume emphasizes his ability to manage high-volume front office operations and implement improvements that positively impact the guest experience. His leadership and ability to reduce wait times by 25% demonstrate operational expertise. Learn about the best resume formats for your job search here.
Hotel Operations Manager Resume
Why This Resume Works
Charlotte’s resume emphasizes her ability to streamline operations, reduce costs, and drive revenue growth. Her leadership in managing large teams and departments demonstrates her readiness for advanced operational roles. Learn more about crafting a results-driven resume here.
Travel Concierge Resume
Why This Resume Works
Sophia’s resume highlights her ability to provide high-level concierge services to VIP clients while effectively managing complex travel arrangements. Her focus on personalized service and attention to detail makes her stand out in the travel and hospitality field. Learn about optimizing customer-facing skills on a resume here.
Hospitality Trainer Resume
Why This Resume Works
Jacob’s resume demonstrates his passion for employee development and his ability to improve service quality through training programs. His measurable impact, such as a 15% satisfaction score increase, underscores his effectiveness as a hospitality trainer. Learn more about listing professional certifications and skills here.
Hotel Marketing Specialist Resume
Why This Resume Works
Lily’s resume demonstrates her expertise in developing successful marketing campaigns, supported by measurable results such as a 22% increase in bookings. Her ability to manage social media and analyze campaign metrics makes her a valuable marketing professional. Learn more about showcasing technical skills on resumes here.
Hotel Housekeeping Manager Resume
Why This Resume Works
Noah’s resume demonstrates his leadership skills and focus on operational excellence in housekeeping. With metrics like a 99% compliance rate and a 15% reduction in workplace incidents, he stands out as a highly effective manager. Learn more about optimizing operational resumes here.
Hotel Banquet Manager Resume
Why This Resume Works
Amelia’s resume highlights her expertise in event management and staff leadership, with measurable accomplishments like managing $500K budgets and overseeing teams of 50 staff. Her focus on client satisfaction and operational efficiency makes her a strong candidate. Learn more about creating event-focused resumes here.
Hotel Bartender Resume
Why This Resume Works
Jackson’s resume demonstrates his ability to excel in high-pressure bar environments, with quantifiable achievements like increasing revenue by 15%. His mixology certification and focus on guest satisfaction make him an excellent candidate. Learn more about showcasing certifications here.
Hotel Food and Beverage Manager Resume
Why This Resume Works
Mia’s resume demonstrates her strong leadership in food and beverage management, with measurable achievements like a 20% increase in sales and a 10% cost reduction. Her expertise in staff training and vendor management makes her stand out. Learn more about showcasing achievements here.
Hotel Security Manager Resume
Why This Resume Works
Ethan’s resume highlights his leadership in maintaining safety at luxury hotels, with quantifiable results like a 30% reduction in incidents. His strong background in risk assessment and emergency planning is key for security-focused roles. Learn more about showcasing leadership skills here.
Hotel Revenue Manager Resume
Why This Resume Works
Isabella’s resume demonstrates her expertise in revenue management with quantifiable results like a 12% increase in ADR and a 15% improvement in forecasting accuracy. Her analytical skills and strategic mindset make her an excellent candidate for this role. Learn more about how to list technical skills here.
Hospitality Text-Only Resume Templates and Examples
How To Write a Hospitality Resume
1. Write a dynamic profile summarizing your hospitality hotel qualifications
Get readers focused on your resume with a strong profile to establish yourself as a dedicated professional in the hospitality industry. Start with your job title, years of experience, and a few key qualifications. Include skills and specializations from your professional background that align with the job description. Mention what makes you unique from other applicants.
Working in hospitality requires exceptional customer service, so describe your dedication to guest experiences in your profile. Mention any special credentials from a relevant degree or certificate to prove your level of education or training. If you speak multiple languages and cater to various guests, list that in your summarization, too.
Profile Example #1
Courteous Guest Service Agent with recent experience at a high-end hotel with 100+ rooms. Draw on broad knowledge of best practices in hotel customer service. Strong computer skills and ability to solve operational and productivity challenges. Trilingual: Fluent in English, French, and Spanish.
Profile Example #2
Night Auditor with 5+ years’ experience keeping accurate financial records and generating guest folios in hotels with 100+ rooms. Thorough knowledge of cash handling best practices. Skilled at collaborating with other functions to ensure smooth service for guests throughout the night. Draw on detailed knowledge of local geography and amenities. Dedicated to providing positive and memorable guest experiences.
2. Outline your hospitality hotel experience in a compelling list
No matter the position you’re applying for, take an accomplishment-driven approach to your professional experience section. Instead of listing your daily responsibilities, focus on career achievements. This shows hiring managers the results you achieved in carrying out your duties.
Use numbers such as percentages, monetary figures, and performance metrics to bring your accomplishments to life. Describe how many rooms you cleaned, guests you greeted, or staff you managed. Discuss ways you’ve helped to improve processes or mention positive feedback you’ve received from hotel guests.
Professional Experience Example #1
Guest Service Agent, La Quinta by Wyndham, Phoenix, AZ | June 2019 to Present
- Welcome guests and conduct check-ins and check-outs using POS system
- Promptly address guest questions, and help make restaurant and transport reservations
- Provide guests with clear, up-to-date information on hotel services and promotions
- Keep the front desk clean, attractive, and uncluttered
Professional Experience Example #2
Night Auditor, Quality Inn, Indianapolis, IN | September 2018 to Present
- Efficiently complete closing reports, ensuring all financial data is accurate and up-to-date
- Post correct rates and charges to each folio and check service charges from multiple departments, addressing any discrepancies
- Handle check-in and check-out, and process payments using POS system
- Greet guests and provide information on hotel services and local facilities
- Supervise night staff of 3 employees
3. Include education and certifications relevant to hospitality hotel
Academic requirements will vary depending on the hotel position you’re applying for, but always start with your highest level of education. Then, include any relevant certifications you’ve earned to further your hospitality career. Even if special credentials aren’t a requirement, they can help you stand out from other applicants.
Suppose you’re applying for a front-desk receptionist position, and you’ve never done that job before. A certificate proving your knowledge of Microsoft software shows you’re familiar with common computer programs that may be used in the hotel’s office environment. Or, if you’re going after a management role, credentials such as Certified Hospital Manager can help you prove your abilities.
Education
Template
- [Degree Name]
- [School Name], [City, State Abbreviation] | [Graduation Month and Year]
Example
- Bachelor of Science (BS) in Hospitality Management, University of Central Florida, Tampa, FL | June 2012
Certifications
Template
- [Certification Name], [Awarding Organization], [Completion Year]
Example
- Certified in Hotel Revenue Management, Cornell University, 2009
- First Aid and CPR, 2020
4. List key skills and proficiencies for hospitality hotel
If you want your resume to perform well in applicant tracking systems (ATS), incorporate keywords into your document. These software programs look for relevant terms and phrases, filtering through the dozens of resumes received for each position. After studying a job posting, incorporate language from the job description throughout the profile, professional experience, and skills sections. Here’s a list of common keywords you may come across in your search for a hotel position:
| Key Skills and Proficiencies | |
|---|---|
| Bookkeeping and data entry | Budget management |
| Concierge services | Cross-functional collaboration |
| Customer service and communications | Efficiency improvement |
| Event planning | Hotel safety and security |
| Housekeeping | Keycard systems |
| Leadership | Maintenance reporting |
| Microsoft Office Suite | People management |
| Process redesign and improvement | Regulatory compliance |
| Room inspection | Staff training |
| Task prioritization and sequencing | Time management |
How To Pick the Best Hospitality Resume Template
As you search for a template, consider how you can make your resume as easy as possible for hiring managers to read. Remember, the goal of your template is not to attract attention with vibrant colors and graphics. All it needs to do is outline your professional history in a clear, coherent manner. Look for minimalistic designs with simple formatting to keep your writing clean and uncluttered.
Frequently Asked Questions: Hospitality Resume Examples and Advice
What are common action verbs for hospitality resumes?-
If you’re running into roadblocks as you write your resume, use action verbs. These powerful words liven up your writing, especially in the professional experience section. Begin each bullet point with an action verb to illustrate your accomplishments and engage the reader.
The following list will help you mix up the verbs on your hotel hospitality resume:
| Action Verbs | |
|---|---|
| Analyzed | Assisted |
| Coordinated | Created |
| Delivered | Designed |
| Generated | Identified |
| Implemented | Improved |
| Initiated | Optimized |
| Prepared | Reduced |
| Resolved | Scheduled |
| Simplified | Supervised |
| Trained | Welcomed |
How do you align your resume with a hospitality job description?-
Although employment for front desk clerks is expected to decline over the next decade, the Bureau of Labor Statistics forecasts that jobs for lodging managers will increase by 7% between 2022 and 2032. As the industry bounces back from the COVID-19 pandemic, demand for hospitality workers is rising, but you’ll need to stand out to work at the best hotels.
If you can align your resume with the job description, you’ll increase your chances of connecting with the hiring manager and differentiating yourself from the competition. Know exactly what a hotel is looking for and highlight the skills, experience, and qualifications required for the role.
For example, imagine a hotel needs a manager specializing in event and conference management. From corporate conferences to elegant weddings, emphasize your understanding of guest expectations. Show you have a history of delivering unforgettable gatherings with your team of hospitality professionals.
What is the best hospitality resume format?-
For hospitality resumes, the best format is either combination or reverse chronological. If you have a strong professional background and track record of employment, a chronological format would serve you well. You can show off your career progression and round off your resume with skills and education.
On the other hand, if you’d rather highlight your abilities and training at the top of your document, go with the combination format. This resume type is especially helpful for entry-level hospitality professionals.
How long should I make my hospitality resume?-
A one-page hospitality resume is the best option for most candidates, as it ensures clarity and brevity. If you have significant achievements or over 10 years of experience, extending to two pages is fine—but only if the content is tailored and directly supports your application. Focus on impactful accomplishments and key skills that relate to the job.
Include your most recent 10 to 15 years of work experience. Older roles should only appear if they provide unique insights or align closely with the job requirements. Keeping your resume concise and relevant will maximize its impact.
Boost your chances of landing an interview by submitting a cover letter with your application. To make the biggest impact with your letter, customize the document for each job you apply for. Learn how to do this with our comprehensive cover letter guide. Check out our cover letter guides for front desk hospitality and operations managers for more examples of related occupations.
Craft your perfect resume in minutes
Get 2x more interviews with Resume Builder. Access Pro Plan features for a limited time!
