Housekeeping Resume Examples

From 2018 through 2028, the Bureau of Labor and Statistics expects jobs for housekeepers, also known as maids and housekeeping cleaners, to decrease by 2% for a total decrease of approximately 25,400 jobs. However, with approximately 1.5 million housekeepers employed in 2018, the number of available jobs (primarily in private households, hospitality and nursing and residential care facilities) will likely continue to remain well over one million.

With this slightly lower demand for housekeepers, well-written resumes that highlight relevant skills and are tailored to an employer’s needs are imperative to help applicants stand out from the competition. Below, we’ve put together several housekeeping resume examples for housekeepers of all experience levels. Additionally, we’ve included the top skills, action verbs and tips to impress employers and align your resume with their job description.

Downloadable Resume Examples

No Experience

Example #1 No Experience

2-3 Years

Example #2 2-3 Years

5-10 Years

Example #3 5-10 Years

10+ Years

Example #4 10+ Years

Housekeeping Resume Examples

Years of Experience
  • No Experience 0
  • 2-3 Years 2-3
  • 5-10 Years 5-10
  • 10+ Years 10+

Lauren Voorhies
(123) 456-7890
[email protected]
123 Your Street, Long Island, NY 12345

Profile

Recent college graduate with comprehensive knowledge of hospitality management and two years of babysitting and house-sitting experience. Skilled in cooking, cleaning and home organization. Friendly, responsible and a hard worker.

Key Skills

  • Dependable
  • Detail-oriented
  • Efficient and prompt with strong time management skills
  • Excellent communicator
  • Knowledgeable about cleaning products and methods

Education

Associate Degree in Hospitality Management, 3.8 GPA
Suffolk County Community College, August 2018 – May 2020

Courses Completed:

  • Introduction to the Hospitality Industry
  • Etiquette and Protocol
  • Guest Room Management

Professional Experience

Babysitter, The Richardson Family, Stony Brook, NY
January 2017 – April 2019

  • Provided child care services to family during weekends, evenings and summers as needed
  • Cleaned up after two elementary-level children including after meals and playtime (spills, messes, vomit, crafts)
  • Kept 2000 square-foot home clean and tidy through washing and folding laundry, vacuuming, mopping and wiping counters; watered plants; prepared meals

Hostess, Country Inn Restaurant, Stony Brook, NY
May 2019 – September 2019

  • Greeted and seated customers during restaurant’s busiest summer season
  • Cleaned bathrooms, tables and front of house during shift closing

Connie Lindsly
(123) 456-7890
[email protected]
123 Main Street, Santa Fe, NM 12345

Profile

Proficient housekeeper with over one year of professional cleaning experience in residential homes. Highly organized, efficient and a hard worker. Received high ratings from homeowners for immaculate cleaning skills including mopping, folding laundry and bed-making.

Key Skills

  • Professional, friendly demeanor
  • Skilled in mopping, vacuuming, laundry, polishing and bathroom cleaning
  • Strategizing thorough cleaning of homes within a set period of time
  • Strong ability to multitask

Education

Bachelor of Arts, 3.9 GPA
New Mexico State University, August 2015-May 2019

Professional Experience

Las Cruces Maid Service, Las Cruces, NM
June 2019 – Present

  • Clean over 50 homes, with over 90% returning customers
  • Sweep and polish wood floors, mop and vacuum to leave flooring of all types spotless
  • Wash bedding and towels according to specific instructions
  • Work strategically and efficiently to finish jobs in a timely manner

Marie Smith
(678) 123-4567
[email protected]
321 Main Street, Pflugerville, TX 12345

Profile

Dedicated housekeeper with over six years of experience cleaning and managing housekeeping staff in five-star hotels. Created new best practices to improve customer service and online reviews. Simultaneously reduced cleaning waste and implemented use of green cleaning solutions to improve the hotel’s reputation.

Professional Experience

Executive Housekeeper, River Run Hotel, San Antonio, TX
January 2016 – June 2020

  • Managed team of 12 housekeepers to efficiently and impeccably clean guest rooms in a 250-room, five-star hotel
  • Cleaned hotel rooms between guest stays and lessened completion time by eight minutes per room while maintaining highest standards of cleaning

Housekeeper, Best Housekeepers, San Antonio, TX
January 2014 – December 2015

  • Promoted from housekeeper to head housekeeper in 50-room hotel in first four months of hire
  • Cleaned 20 rooms per shift, including sanitizing bathrooms, living rooms and kitchenettes in guest suites
  • Improved bed-making practices and added whimsically folded towels, resulting in 20% increase in positive online reviews

Education

Housekeeping Certificate Course
International Executive Housekeepers Association, December 2012 – December 2013

High School Diploma, 3.8 GPA
One Town High School, San Antonio, TX August 2008 – May 2012

Key Skills

  • Attention to detail
  • Bathroom cleaning including grout, mildew and soap scum
  • Carpet cleaning
  • Deep cleaning
  • Furniture and upholstery cleaning
  • Management
  • Steam cleaning
  • Strong customer service skills

Certifications

Certified Executive Housekeeper

Stevie Ramirez
(123) 456-7890
[email protected]
987 Your Road, San Diego, CA 12345

Profile

Over 11 years of experience managing housekeeping staff at boutique hotels and a five-star, world-famous resort for Major Hotels International, Inc. Hired and trained housekeepers to perform the highest level of cleaning standards, leading to increased hotel ratings, recognition and awards including the National Housekeeping Association’s Best of Housekeeping Award three years in a row.

Professional Experience

Executive Housekeeper, Holiday Resort, Riverside, CA
April 2012 – April 2020

  • Trained and supervised staff of 30 housekeepers for 450-room resort
  • Implemented cleaning standards and methods for resort ballrooms, conference rooms and grand lobby
  • Ensured housekeepers polished crystal chandeliers and decor in guest rooms and responded to all guest requests within three minutes

Head Housekeeper, Fancy Inn, Malibu, CA
January 2009 – March 2012

  • Supervised team of 20 housekeepers to ensure that hotel cleaning policies were being adhered to
  • Cleaned 15 rooms per shift, including special attention to bathrooms, kitchenettes and high-touch areas
  • Looked through reviews and ratings online on a regular basis to find areas of improvement when it came to guest satisfaction

Education

Bachelor of Arts in Hotel and Hospitality Management, 4.0 GPA
California State University, Los Angeles, CA August 2005 – May 2009

Key Skills

  • Carpet and antique rug cleaning
  • Efficient cleaning strategies
  • Exceptional customer service skills
  • Expert knowledge of top cleaning solutions, standards and safety protocol
  • Time management
  • Wood and silver polishing

Certifications

Registered Executive Housekeeper, Certified Environmental Services Executive

Common Key Skills and Action Verbs for Housekeeping Resumes

Including as many action verbs and key skills as possible in your resume will greatly increase your chances of catching a potential employer’s eye. Often, employers quickly scan resumes for words and phrases that reflect the qualities and experience they’re seeking. Furthermore, applicant tracking systems (ATS) that connect employers with qualified applicants select those with the highest number of relevant keywords and phrases that match employers’ job descriptions.

Key Skills & Proficiencies
Attention to detail Bed-making
Calm under pressure Cleaning
Cooking Excellent communication skills
Fluent in English and Spanish Knowledgeable of cleaning supplies and tools
Laundry Managing teams
Mopping Multitasking
Organized Polishing
Positive attitude Problem solving
Safety codes and procedures Time management
Vacuuming Waxing
Action Verbs
Adapt Clean
Communicate Cook
Document Dust
Fold Inform
Maintain Mop
Organize Polish
Prioritize Replenish
Report Sanitize
Scrub Service
Sew Stock
Strategize Sweep
Vacuum

Tips for Writing a Better Housekeeping Resume

Quantify your housekeeping experience to feature your successes

Quantifying your housekeeping experience in as many of your resume’s bullet points as possible can be an excellent way to catch a potential employer’s eye. Numbers such as the average amount of hotel rooms you cleaned per shift and the percent of positive reviews you received from residential clients can wow employers and make your accomplishments seem more real. To demonstrate, here are a few specific examples.

Example #1

Good


Managed a team of 15 housekeepers and improved workflow to decrease time spent cleaning hotel guest rooms by an average of 10 minutes each

Bad


Managed a team of housekeepers and improved workflow to decrease time spent cleaning guest rooms

Example #2

Good


Increased the rate of customer satisfaction by approximately 15% within two months of hire, as evidenced by company surveys

Bad


Customer surveys revealed an increase customer satisfaction

Feature soft housekeeping skills

With a job such as housekeeping where employees’ work is often done in intimate, personal settings such as someone’s home or vacation room, including soft skills on your resume is a necessity. It’s often just as important as including hard, technical skills such as the ability to mop floors or wash windows. Traits such as having a friendly demeanor, a positive attitude, being a hard worker and a good communicator are often greatly valued qualities that not everyone has. To make them count even more, emphasize the traits you possess that are specifically mentioned in the job description.

Example #1

Good


Praised by customers for attention to detail and going above and beyond while cleaning their homes

Bad


Cleaned homes, resulting in satisfied customers

Example #2

Good


Excellent communication skills demonstrated by thorough written reports and providing timely and professional updates to managers over the phone

Bad


Wrote reports and updated managers

How to Align Your Resume With the Job Description

After posting a job, hiring managers are often inundated with resumes, sometimes from dozens of candidates. The more your resume shows that you match the specific characteristics, skills, experiences and certifications listed on the job description, the more noticeable your resume is likely to be.

To best align your resume with the job description, it’s important to understand exactly what the employer is looking for. Often, the job description will state the most important skills or qualifications first or list them more than once. Remember these keywords and descriptions as you write your resume, and when you’re done, review it for more ways to include them in your profile, experience and skills sections.

Example Housekeeping Job Description


Handy Housekeepers is seeking a dependable, hard-working housekeeper to clean our client’s homes. The ideal candidate is knowledgeable about various cleaning supplies and is capable of thoroughly cleaning kitchens, bathrooms, floors and other household areas. Tasks include washing, drying and replacing bedding, doing dishes, mopping floors, shampooing and vacuuming carpets, dusting and cleaning toilets, among others.

Housekeepers must be friendly, detail-oriented, good at following directions and capable of recording completed tasks. They should have excellent communication and time management skills, with the ability to report any issues such as delays or accidents that lead to damaged or broken household items. Additionally, housekeepers should have physical stamina and be able to lift items of up to 40 pounds.

Responsibilities:

  • Cleaning client’s homes according to our guidelines and their preferences in the allotted time frames
  • Sweeping and mopping floors to eliminate dust and dirt, vacuuming and shampooing rugs and carpets
  • Washing bed linens and making beds; washing, drying and folding towels
  • Scrubbing, wiping, and disinfecting bathrooms and kitchens to remove grease, mold, dirt and grime
  • Disposing of trash from all waste baskets
  • Polishing wooden furniture
  • Communicating delays or issues and tracking all completed tasks

Requirements:

  • High school diploma or equivalent
  • Demonstrated experience cleaning areas such as bathrooms, kitchens or gathering spaces in a professional setting
  • Attention to detail with the ability to thoroughly rid household surfaces of dirt, dust and grime
  • Knowledge of numerous cleaning methods
  • Excellent time management skills
  • Demonstrates problem solving, communication and customer service skills
  • Physically fit

Based on this job description, the employer is looking for applicants with the following skills and qualifications:

  • Communication
  • Detail-oriented
  • Cleaning abilities
  • Time management
  • Problem solving
  • Customer service
  • Physical strength
  • High school graduate
  • Cleaning experience
  • Ability to follow directions

Now, use this method to see what the job postings you respond to reveal about what the employers want most. Highlight the job description’s keywords, and then review your resume to ensure you’ve used them. Here’s an example:

Housekeeping Work Experience Example


Hostess, Top Restaurant, Richmond, VA
September 2019 – Present

  • Communicate with customers to greet them, inform them of wait times, seat them and ensure they had a positive dining experience
  • Use keen attention to detail and knowledge of cleaning methods to clean restaurant bathrooms, wipe tables and sweep floors
  • Report issues such as broken toilets or spills to the manager
  • Manage hostess cleaning times