Budtender Resume Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Ashley Gordon
(123) 456-7890
[email protected]
123 Your Street, New York, NY 12345
Profile
A certified Budtender with entry-level experience specializing in customer service, cannabis sales, communication, and team collaboration. A strong history of interfacing with diverse clientele to recommend appropriate medical products based on individual needs.
Professional Experience
Budtender, Heart Leaf, New York, NY
May 2021 – Present
- Conduct sales for medical marijuana products in alignment with state and federal regulations, process 60-80 transactions per week, and recommend products to customers based on symptoms and needs
- Exceed sales quotas by 20%-30% month over month utilizing strategic selling techniques and customer service expertise
- Organize and monitor medical marijuana inventory and monitored levels to prevent product shortages for customers
- Attend training workshops on strains, doses, and vape devices
Sales Associate, Verizon, New York, NY
June 2020– May 2021
- Recommended phone plans, devices, and services to customers based on personal and business needs and achieved 120%-140% of monthly quota on average
- Communicated with customers to resolve issues with phone plans, pricing, and mobile devices and achieved top five customer service ratings across the team
Education
Associate of Arts (A.A.) Liberal Arts
Utica Community College, Utica, NY September 2019 – May 2021
Key Skills
- Medical Marijuana
- Customer Service
- Sales
- Product Education
- Microsoft Office Suite
Certifications
- Cannabis Budtender Certification (CCBT), NCCB, 2021
Mark Rodriguez
(123) 456-7890
[email protected]
123 Your Street, Boston, MA 12345
Profile
A certified Budtender with five years of experience within the medical marijuana industry, specializing in client relations, dispensary operations, inventory management, and sales. A proven track record of upselling products and building relationships with customers to drive repeat business. Adept at coordinating with diverse teams in fast-paced business environments.
Professional Experience
Budtender, Verilife, Amherst, MA
May 2018 – Present
- Execute customer-facing sales for cannabis products, educate customers on products, devices, vaporizers, and dosage levels, and generate $25K-$65K in monthly sales
- Manage 120-160 orders for recreational customers and patients, verify green cards, licenses, and IDs, and gather order data using MassCIP systems
- Provide recommendations to customers on medical marijuana strains, vaporizers, and devices based on medical and recreational needs
- Maintain compliance with Massachusetts Cannabis Commission regulations, coordinate packaging procedures, and ensure safe product storage
Budtender, Boston Dispensary, Boston, MA
May 2016 – May 2018
- Conducted sales transactions and upsold medical marijuana products, provided education and recommendations to customers, and achieved 130% of annual sales quota
- Verified medical marijuana licenses and state IDs, ensured compliance with state and federal cannabis regulations, and processed transactions using the company POS
Education
Bachelor of Arts (B.A.) Marketing
Boston University, Boston, MA September 2012 – May 2016
Key Skills
- Cannabis Sales
- Regulatory Compliance
- Inventory Management
- Upselling
- Client Relations
Certifications
- Cannabis Budtender Certification (CCBT), NCCB, 2016
Anthony Johnson
(123) 456-7890
[email protected]
123 Your Street, Denver, CO 12345
Profile
A Senior Budtender and Wellness Guide with 10+ years of experience, specializing in medical marijuana products, marketing, dispensary management, and customer service. A strong history of leading high-performance teams to deliver an exceptional customer experience. Adept at providing product education to clients based on healthcare goals and needs.
Professional Experience
Senior Budtender & Wellness Guide, Cure Leaf, Denver, CO
May 2016 – Present
- Manage a team of six budtenders, oversee medical marijuana inventory valued at $80K, and provide coaching and mentorship to facilitate professional development
- Deliver training to team members on strategic selling techniques, upselling, and customer service best practices, resulting in a 30% increase in monthly sales revenue
- Serve as the dispensary representative at industry events and build relationships with fellow dispensaries and organizations to discuss partnership opportunities
- Conduct cannabis sales generating $150K in monthly revenue and perform consultations with clients to evaluate medical needs and healthcare goals
Budtender, Stallion Dispensary Corp., Denver, CO
May 2011 – May 2016
- Conducted 50-80 cannabis sales transactions in accordance with MED rules and federal regulations, which included overseeing the verification process for medical marijuana licenses and reviewing expiration dates
- Provided consultative sales to customers, educated clients on marijuana strains, and recommended appropriate products and devices based on customer needs
Education
Bachelor of Science (B.S.) Business Management
University of Denver, Denver, CO September 2007 – May 2011
Key Skills
- Medical Marijuana
- MED Regulations
- Customer Service
- Team Management
- Consultative Sales
Certifications
- Cannabis Budtender Certification (CCBT), NCCB, 2011
Common Key Skills and Action Verbs for Budtender Resumes
Incorporating appropriate keywords based on the job description offers you the best chance of securing an interview. By tactically integrating key skills and action verbs from the posting into your resume, you’ll be making a strong case that you’re the ideal candidate for the position. Companies rely on Applicant Tracking Systems (ATS) to find potential new hires. If your document lacks specific keywords, your application could automatically be rejected before it reaches the hiring manager. Integrating keywords ensures that your resume will satisfy the ATS requirements and make a strong impression on employers. Below, you’ll find a list of keywords you may encounter during the hiring process.
| Key Skills and Proficiencies | |
|---|---|
| Business Development | Cannabidiol (CBD) |
| Cannabis Sales | Client Relations |
| Communication | Consultative Sales |
| Customer Service | Customer Education |
| Dispensary Operations | Dispensary Management |
| Marketing | Medical Marijuana |
| Recreational Sales | Patient Education |
| Point of Sale (POS) | Product Education |
| Product Merchandising | Regulatory Compliance |
| Retail Operations | Sales |
| Strategic Selling | Terpenes |
| THC | Upselling |
| Vaporizers | |
| Action Verbs | |
|---|---|
| Analyzed | Collaborated |
| Communicated | Conducted |
| Coordinated | Developed |
| Enhanced | Examined |
| Executed | Implemented |
| Improved | Led |
| Managed | Oversaw |
| Performed | Planned |
| Resolved | Verified |
Tips for Writing a Better Budtender Resume
Quantify your budtender experience
Quantifying your professional achievements can significantly enhance the impact of your bullet points. Incorporating monetary figures, numbers, and key metrics from your career will paint a clearer picture of your experience for the hiring manager and help to differentiate yourself from the competition. For example, if you were conducting customer-facing sales, you should include the amount of monthly revenue you generated for the dispensary. If you consistently exceeded sales quotas, you should provide a percentage showing the results of your efforts. Below, you’ll find some examples to help you quantify your accomplishments on your resume.
Example #1
Good
- Conducted 60-80 sales transactions per day for medical marijuana products, provided insights into cannabis strains and devices, recommended appropriate products based on medical needs, and generated over $30K-$40K in monthly sales
Bad
- Sold medical marijuana products to customers, spoke politely, offered recommendations, and helped customers find the right product
Example #2
Good
- Leveraged product knowledge to deliver an exceptional customer experience, communicated with clients to identify medical marijuana products based on health care goals, and exceeded monthly quota by 40% on average
Bad
- Utilized knowledge of products to drive sales, interfaced with many customers on a daily basis, and consistently exceeded quotas
Feature your leadership abilities
Employers value candidates who thrive in fast-paced team environments. To be successful in a budtender role, you need to collaborate with team members and communicate effectively with a diverse customer base. If you were serving as a team lead, you should focus on the type of work culture you established rather than simply listing the responsibilities and tasks you dictated. Also, be sure to highlight your ability to build relationships with customers and recommend medical marijuana products based on individual needs. Below, you’ll find examples to help you feature your leadership abilities on your resume.
Example #1
Good
- Served as team lead for the dispensary, supervised a team of up to four budtenders, provided training on dispensary operations, sales techniques, and medical marijuana products, and established a work culture of collaboration and inclusion
Bad
- Coordinated daily operations as a team lead, assigned tasks to budtenders, trained staff on different SOPs, and maintained satisfactory relationships with coworkers
Example #2
Good
- Built relationships with clients across various backgrounds, served as a healthcare advocate for medical marijuana products, and provided empathy and compassion for customers to determine appropriate strains and dosage levels
Bad
- Conducted daily sales for cannabis products, spoke with customers on needs, and maintained professionalism during communication
How to Align Your Resume With the Job Description
Applicant Tracking Systems (ATS) help you make a positive impression on potential employers. Hiring managers often have limited time to read through every document you receive, so including key qualifications directly in your profile can help justify the reader spending more time evaluating your professional experience. This approach is the surest way to help you generate interviews as you begin the application process.
When determining what keywords to prioritize, you should refer to the job description. Key terms repeated more than once should be placed towards the top of your resume to ensure maximum visibility for the hiring manager. Pay attention to the order in which the keywords appear on the posting, as qualifications listed in the opening paragraph are very likely to show up in the ATS scan. Below, you’ll find an example to help you align your resume with the job description.
Budtender Job Description Example
XYZ, Leaf. is a leading medical marijuana dispensary named one of the best places to work in Los Angeles. We’re seeking an experienced budtender with a passion for customer service and retail sales to join our team. Our organization prides itself on our reputation for delivering comprehensive customer education on Cannabidiol (CBD) and THC products. We value candidates who excel in communication and client relations.
Responsibilities:
- Perform cannabis sales, recommend strains and products, and conduct license verification to ensure regulatory compliance
- Support inventory management processes, conduct forecasting, and ensure adherence to safe handling and storage procedures
- Utilize consultative sales techniques to aid customers in identifying appropriate products and build relationships to drive business development
Qualifications:
- High school diploma required
- Cannabis Budtender Certification (CCBT) required
- 3-5 years of experience in the medical marijuana industry
- Proficient in POS and Microsoft Office Suite
- Strong customer service and communication skills
According to the job description, the ideal job applicant should have the following qualities and/or experience:
- Budtender
- Medical Marijuana
- Cannabis Sales
- Customer Service
- Customer Education
- Communication
- Client Relations
- Retail Sales
- POS
- THC
- Microsoft Office Suite
- Regulatory Compliance
- Business Development
- Inventory Management
- Consultative Sales
- Cannabidiol (CBD)
- Cannabis Budtender Certification (CCBT)
Next, take what you highlighted from the job description and include your experience and skills that match. Below is an example of how to incorporate them in your resume to your advantage:
Budtender Work Experience Example
Profile
A certified Budtender with four years of experience specializing in cannabis sales, business development, customer education, and regulatory compliance. A proven track record of providing in-depth customer education on medical marijuana products and leading efforts to drive retail sales and repeat business.
Budtender
Greenleaf Inc., Seattle, WA October 2017 – Present
- Oversee inventory management functions for Cannabidiol (CBD) products, THC products, vaporizers, and devices totaling over $90K
- Conduct 120-200 cannabis sales transactions per week and analyze medical marijuana cards and licenses to ensure regulatory compliance
- Deliver training to three budtenders on the company POS system, customer service standards, and cannabis products
Key Skills
- Medical Marijuana
- Microsoft Office Suite
- Consultative Sales
- Communication
- Client Relations
Certifications
- Cannabis Budtender Certification (CCBT), NCCB, 2017