Bank Teller Resume Examples

Despite the rise in popularity of online banking, bank tellers still provide a valuable role in the world of modern banking. Serving as a point person for questions, deposits, withdrawals and things like money orders at banks around the country, millions of Americans interact with bank tellers each and every day. However, the rise of digital banking resources is strongly affecting future outlook of this profession. The Bureau of Labor Statistics estimates that bank teller roles will decrease by 12%, or the equivalent of 57,000 jobs, between 2018 and 2028.

For those seeking a career as a bank teller, finding the right position can be quite competitive. As such, a strong resume and cover letter are both essential parts of getting noticed by a hiring manager. These resume tips, tricks and best practices for bank managers can improve the likelihood of landing your dream job.

Downloadable Resume Examples

No Experience

Example #1 No Experience

2-3 Years

Example #2 2-3 Years

5-10 Years

Example #3 5-10 Years

10+ Years

Example #4 10+ Years

Bank Teller Resume Examples

Years of Experience
  • No Experience 0
  • 2-3 Years 2-3
  • 5-10 Years 5-10
  • 10+ Years 10+

Barbara Smith
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

Enthusiastic recent business graduate with experience across numerous customer service positions as well as cash management roles. Academic proficiencies include accounting, economics and corporate finance.

Key Skills

  • Cash management
  • Attention to detail
  • Customer service
  • Microsoft Office
  • QuickBooks
  • Payroll processing

Education

Bachelor of Science, Business Administration, Cleveland State University, Cleveland, OH
September 2015 to May 2019

Professional Experience

Finance Assistant, XYZ Boutique, Cleveland, OH
June 2019 – Present

  • Support finance needs for the store, including bookkeeping and invoicing
  • Reconcile revenue and expenses to determine store profits
  • Work with accounting staff to generate financial statements to support management in setting targets
  • Assist in payroll processing, including verifying hours and cutting checks to employees
  • Collect cash from sales and deposit it into corporate bank accounts on a weekly basis

Cashier, Jumbo Supermarket, Cleveland, OH
May 2017 – June 2019

  • Supported customers during the checkout process, including scanning and bagging items
  • Processed customer payment, including credit cards, debit cards, EBT and cash, including providing correct change
  • Maintained a balanced drawer throughout shifts to ensure no loss of income for the supermarket
  • Assisted as needed in other areas of the store, including stocking shelves and pushing carts

Bert Smith
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

Passionate recent business graduate with an associate degree in economics. Significant cash handling and customer service experience. Eager to work in a field in the financial industry that allows cash management and the ability to improve the lives of others.

Key Skills

  • Attention to detail
  • Customer service
  • Cash management
  • Microsoft Office

Education

Associate of Applied Business, Cuyahoga Community College, Cleveland, OH
September 2017 to December 2019

Professional Experience

Server, Littleberg Restaurant, Cleveland, OH
January 2020 – Present

  • Greet tables and provide an excellent customer service experience to all customers
  • Take orders, both food and drink, and make recommendations regarding menu items to patrons
  • Expedite orders in the kitchen to ensure prompt delivery to tables
  • Attend to evolving needs, including placing orders for additional food and drinks
  • Handle payment transactions, including both cash and credit card payments, and provide correct changes when appropriate

Cashier, Foragers Grocery, Cleveland, OH
September 2017 – December 2019

  • Assisted customers during the checkout process, including scanning items and bagging purchases
  • Processed cash and credit card transactions, including providing exact change to shoppers
  • Managed a cash drawer and ensured that all cash balances matched sales for the day
  • Oversaw self-checkout, including assisting customers with scanning and checking IDs

Bill Smith
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

Experienced banking professional working in the banking industry for over 10 years. Significant customer service experience in the financial realm in both personal and corporate banking. Strong ability to support customers in a wide variety of financial goals and objectives.

Professional Experience

Personal Banker, Cleveland Bank, Cleveland, OH
May 2014 – Present

  • Assist banking clients with unique needs, including discussing banking products and personal financial goals
  • Make suggestions to clients about the ideal banking products, including bank accounts and investment accounts
  • Listen to complaints and criticism and provide actionable resolutions to challenges
  • Enroll clients for new accounts, credit cards, CDs, loans and other solutions to provide personal finance resources

Bank Teller, Cuyahoga Municipal Bank, Cleveland, OH
June 2010 – April 2014

  • Greeted bank customers warmly to encourage a positive interaction
  • Listened to needs and responded appropriately to provide seamless experiences
  • Attended to customer requests, including chasing checks, depositing money and writing money orders
  • Promoted banking products, including credit cards and investment accounts
  • Directed customers to personal bankers to open additional accounts or subscribe to further services

Education

Bachelor of Science, Business Administration, Cleveland State University, Cleveland, OH
September 2006 – May 2010

Key Skills

  • Cash management
  • Attention to detail
  • Customer service
  • Banking software
  • Personal banking

Brooke Smith
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

Banking professional with over 10 years of experience seeking a new and challenging role. Experience in many areas of the banking world, including bank telling, management, personal banking and corporate banking. Passionate about supporting customer needs and providing expert service.

Professional Experience

Bank Teller, Cleveland Municipal Bank, Cleveland, OH
June 2012 – Present

  • Greet customers and listen to needs regarding financial solutions
  • Handle customer requests quickly and efficiently, including cashing checks and money orders, depositing and withdrawing cash, checking account balances and providing account information
  • Provide advice based on bank practices and personal knowledge about accounts, credit cards and loan payments
  • Educate clients about additional banking products available, including certificates of deposit and personal loans
  • Partner with personal bankers to refer clients in need of credit cards, loans and other financial tools

Junior Bank Teller, Wickliffe Bank, Wickliffe, OH
July 2009 – June 2012

  • Assisted bank tellers with processing financial products, including cashing checks and money orders
  • Promoted banking products, like loans and higher tier checking and savings accounts to clients
  • Helped enter transactions into company banking software to keep accounts up to date and accurate
  • Provided basic information to customers, including account balances

Education

Associate of Applied Business, Cuyahoga Community College, Cleveland, OH
September 2007 to May 2009

Key Skills

  • Cash management
  • Attention to detail
  • Customer service
  • Microsoft Office
  • Banking software

Common Key Skills and Action Verbs for Bank Teller Resumes

Today, the hiring process is more automated than ever before. Instead of sending resumes in the mail, online job applications and emails dominate the industry. And instead of being read by HR reps and hiring managers, ATS software, or applicant tracking systems, are used to pre-screen resumes. Most of these programs filter resumes using keywords and phrases that best fit the job opening, taking the human labor out of the equation. Resumes that get filtered out may never make it in front of human eyes.

The right keywords and phrases can vary from one role to another, but these key skills and action verbs can apply to many different bank teller positions.

Key Skills & Proficiencies
Attention to detail Customer service
Financial software Microsoft Office
Money handling Multitasking
Organization Spreadsheets
Written communication Verbal communication
Action Verbs
Attend Answer
Cash Create
Deposit Execute
Implement Maintain
Manage Plan
Provide Procure
Respond

Tips for Writing a Better Bank Teller Resume

Detail Experience With Money

As a bank teller, money management is absolutely critical. Being able to count money, sort money and maintain an accurate balance of a drawer is a crucial part of succeeding in any money-based industry. Losing money, miscounting money or providing inaccurate balances to customers are errors that are inexcusable, so reassuring hiring managers that you have the knowledge to respond to situations and prevent mistakes is essential.

Not every employee is trustworthy enough to handle money, and counting and organizing cash isn’t a strong suit for everyone. As such, it’s important to highlight any kind of experience working directly with money. This doesn’t necessarily have to be in bank telling directly. There are many different jobs that involve cash management, including working as a server or a cashier. If your experience extends into other fields, be sure to specify the extent of your cash handling in detail in ways that relate as closely to banking as possible.

Example #1

Good


Handled diner payments, including running credit cards, processing cash payments and providing accurate change and giving customers receipts indicating a successful transaction

Bad


Processed customer payments at the conclusion of dining and provided receipts

Example #2

Good


Handled customer payments, including cash, check and credit card and maintained a balanced and accurate drawer throughout the entirety of shifts

Bad


Helped customers check out their purchases after completion of shopping

Emphasize Customer Service Skills

In virtually all aspects, bank telling is a customer service job. While the ability to handle money is critical to success, bank patrons who stop by the window are looking for someone they can trust to deposit their paychecks, talk to them about bank balances and help them with basic financial decisions.

Being friendly, helpful, confident and courteous are all important skills in any customer service transaction. Hiring managers are more likely to see potential in those with a track record of success in face-to-face interactions with customers, even without a background in money management.

If you have customer service experience in other areas, present it in a way that best correlates with the job description of a bank teller. Focus on things like answering questions, providing answers and offering prompt service — the kinds of duties a bank teller will handle on a daily basis.

Example #1

Good


Staffed the clothing department, working with customers to improve the shopping experience by offering advice, finding sizes and assisting with fitting rooms

Bad


Worked in the women’s clothing department

Example #2

Good


Greeted and attended to diners upon seating, including offering drinks, explaining the menu and delivering orders in a prompt manner

Bad


Served customers at their tables, including taking orders and running food

How to Align Your Resume With the Job Description

Attracting hiring manager attention can be a challenge, especially in competitive fields. For those seeking bank teller jobs, the declining rate of the industry makes competition particularly fierce. Accordingly, the right resume is incredibly important.

To improve the likelihood of attracting positive employer attention, customizing a resume can be a very important part of the application process. This means that instead of simply listing duties and accomplishments at current and prior jobs, job descriptions should be adjusted to reflect the qualities outlined as most desirable in a particular job posting. This requires reading through job descriptions carefully, parsing out what is most important and using that as a basis to inform resume customization. This improves your odds of receiving an interview and potentially landing the perfect bank teller job.

Sample Bank Teller Job Description


ABC Community Bank is seeking an full-time bank teller to serve bank customers with routine tasks, like cashing checks and withdrawing cash. This person must be energetic, enthusiastic and eager to serve members of the ABC Community Bank family. Bank tellers will partner with private bankers to make sure all customer needs are met to the fullest extent possible. Job duties will include:

  • Execute banking transactions in accordance with bank policy and best practices
  • Listen to customer concerns and explain products and services that may help
  • Present solutions to customers facing challenges
  • Use customer service skills to promote products and services, including bank account promotions and credit card accounts
  • Refer customers to private banking associates
  • Ensure all customer needs are met with each and every transaction
  • Provide an excellent customer service experience

Qualifications:

  • High school diploma required, associate degree preferred
  • Strong customer service skills
  • Attention to detail
  • Excellence in a fast-paced environment
  • Ability to improvise in challenging situations
  • Strong sales skills
  • Prior cash management experience preferred

From the job description, it’s possible to interpret the most important points of this position, including:

  • Executing banking transactions
  • Listening to customer concerns and presenting solutions to address them
  • Promoting bank products and services
  • Providing excellent customer service
  • Managing cash

By determining these points of focus, it’s possible to use this information to create a resume that resonates and is most likely to make it through ATS screening and to a hiring manager.

Bank Teller Work Experience Example


Associate Bank Teller, Applewood Smalltown Bank, Fairfield, CT
May 2018 – Present

  • Greet customers and listen to needs and challenges
  • Execute a variety of banking transactions based on customer requests, including cashing checks, checking account balances, depositing cash, making withdrawals, and writing money orders
  • Listen to customer questions and provide advice regarding accounts and other financial resources
  • Promote banking products, including premium accounts, investment accounts, and credit cards
  • Settle customer disputes in a calm and professional manner
  • Refer banking customers to private bankers