How To Write a Bank Teller Resume
A bank teller resume should highlight your ability to execute transactions promptly and accurately for clients. Today’s bank tellers may also need to collaborate with other departments, cross-sell financial products, and work in both personal and business banking. Find out how to write a resume that conveys your qualifications and accomplishments with this guide.
- Entry-Level
- Mid-Career
- Senior-Level
1. Write a dynamic profile summarizing your bank teller qualifications
In just a few sentences, your profile needs to cover how many years you’ve worked in banking and the related skills you’ve gained along the way. Highlight your strengths in cash management, teller operations, and sales, and show how you’ve used them to uphold a bank’s service standards. Also include any credentials that set you apart in your field, such as an advanced degree, certification, or software proficiency.
Senior-Level Profile Example
A banking professional with over 10 years of experience, specializing in bank telling, team management, personal banking, and corporate banking. A strong history of identifying ideal banking solutions for customers and building client relationships.
Entry-Level Profile Example
A recent business graduate with an associate degree in economics, specializing in customer service, cash management, and client relations. Adept at managing cash transactions and providing quality service to diverse clientele.
2. Add your bank teller experience with compelling examples
Much of a bank teller’s job revolves around executing transactions for clients. But your professional experience bullet points should go beyond “make deposits and withdrawals” or “serve clients.” Pair basic job duties with relevant results and metrics to impress a hiring manager.
For instance, if you want to highlight your ability to cross-sell financial products, you could write, “Educated clients on high-interest rate accounts, resulting in a 25% increase in new accounts.” This helps the hiring manager understand the impact of your skills.
Senior-Level Professional Experience Example
Bank Teller, Cleveland Municipal Bank, Cleveland, OH June 2012 – Present
- Interface with bank customers to identify banking needs, recommend financial solutions, and identify ideal products to achieve client goals
- Manage customer requests quickly and efficiently, including cashing checks and money orders, depositing and withdrawing cash, checking account balances, and providing account information
- Provide financial advice using advanced knowledge of bank practices, accounts, credit cards, and loan payments
- Educate clients on additional banking products available, including certificates of deposit and personal loans
- Partner with personal bankers to refer clients in need of credit cards, loans, and other financial tools
Entry-Level Professional Experience Example
Server, Littleberg Restaurant, Cleveland, OH January 2020 – Present
- Provide quality customer service to guests, manage food and drink orders, provide recommendations on menu items, and ensure a pleasant dining experience for patrons
- Expedite orders in the kitchen to ensure prompt delivery to tables
- Manage payment transactions, including both cash and credit card payments, and provide customer refunds as needed
3. Include bank teller-related education and certifications
Entry-level bank teller positions often require a high school diploma, but some banks may prioritize candidates with an associate degree. A bachelor’s degree can help you move into supervisory positions or other banking roles, such as loan officer.
List your highest level of education on your resume, along with any relevant certifications you have. If your degree is in finance or a banking-related field, specify that as well.
Education
Template
- [Degree Name]
- [School Name], [City, State Abbreviation] | [Graduation Year]
Example
- Associate of Applied Business
- Cuyahoga Community College, Cleveland, OH | 2009
Certifications
Template
- [Certification Name], [Awarding Organization], [Completion Year]
Example
- Certified Bank Teller, American Bankers Association, 2011
4. Include a list of skills and proficiencies related to bank tellers
Being a bank teller requires an aptitude for math, sales, and customer service. The job duties of a bank teller often differ between banks, so look through the job posting to see what the hiring manager is looking for. Once you have this information, create a list of your skills that overlap.
Use similar language to help applicant tracking systems (ATS) identify your resume as a good match. For example, if the job posting refers to “business banking” instead of “commercial banking,” change this on your resume. Common skills for bank tellers are listed below:
| Key Skills and Proficiencies | |
|---|---|
| Account management | Banking software |
| Bank telling | Cash management |
| Client relations | Commercial banking |
| Corporate banking | Customer service |
| Financial analysis | Financial services |
| Financial software | Microsoft Office suite |
| Money handling | Personal banking |
| Personal loans | Retail banking |
| Sales | Teller operations |
How To Pick the Best Bank Teller Resume Template
The design of your bank teller resume should look professional, so find a template that mainly uses black text on a white background. Due to the banking industry still being fairly traditional, use a standard font like Times New Roman or Arial. It can be tempting to choose something with bold colors or fancy flourishes, but these distract from your qualifications and can come across as too casual.
Bank Teller Text-Only Resume Templates and Examples
- Entry-Level
- Mid-Career
- Senior-Level
Bill Smith
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA
Profile
A results-driven banking professional with six years of industry experience, specializing in customer service, corporate banking, and commercial banking. A proven track record of providing banking products and services to aid customers in achieving financial goals.
Professional Experience
Personal Banker, Cleveland Bank, Cleveland, OH | June 2022 – present
- Supported banking clients with unique needs, recommended banking products based on personal financial goals, and exceeded annual sales quota by 20%
- Provide suggestions to clients to deliver ideal banking products, including bank accounts and investment accounts
- Field complaints and criticism and provide actionable resolutions to challenges
- Enroll clients for new accounts, credit cards, CDs, loans, and other solutions to provide personal finance resources
Bank Teller, Cuyahoga Municipal Bank, Cleveland, OH | June 2017 – October 2020
- Communicated empathetically with bank customers to identify conflict resolutions and ensure positive customer interactions
- Evaluated customer needs, identified appropriate banking solutions, and promoted banking products, including credit cards and investment accounts
- Fielded customer requests, cashed checks, managed deposits, and wrote money orders
- Directed customers to personal bankers to open new accounts and pursue services
Education
Bachelor of Science (B.S.) in Business Administration
Cleveland State University, Cleveland, OH | June 2017
Key Skills
- Cash Management
- Personal Banking
- Commercial Banking
- Customer Service
- Client Relations
Frequently Asked Questions: Bank Teller Resume Examples and Advice
What are common action verbs for bank teller resumes?-
Common action verbs for bank teller resumes relate to conducting transactions, serving customers, and contributing to efficient banking operations. When you’re writing bullet points, start each one with a strong action verb, such as an option from the list below. These verbs accurately describe your responsibilities while still providing an engaging read for the hiring manager.
Get ideas by reading through the job posting. If the hiring manager is looking for a candidate who can “balance a cash drawer” and “process transactions,” use “balanced” and “processed” in your resume where possible.
| Action Verbs | |
|---|---|
| Analyzed | Built |
| Collaborated | Communicated |
| Conducted | Coordinated |
| Created | Delivered |
| Deposited | Evaluated |
| Executed | Identified |
| Implemented | Improved |
| Led | Maintained |
| Managed | Oversaw |
| Performed | Provided |
| Resolved | Reviewed |
| Supported | |
How do you align your resume with a job posting?-
The rise of online banking and virtual banks has created a challenging job market for tellers. For open teller jobs, the Bureau of Labor Statistics expects a 15% decline through 2032. This means you could be up against many other applicants.
Give your resume an edge by spending a few minutes customizing it to the job posting. Look for ways to reflect language, such as changing “banking software” to Oracle or BankPoint if you’re versed in those programs, and they appear in the job description. Make sure anything listed as a must-have qualification is included in your profile or in the top half of your resume.
What is the best bank teller resume format?-
Hiring managers are looking for bank tellers with a strong background in handling client transactions accurately and efficiently. The reverse chronological format is the best option to demonstrate this, as it places your most recent and relevant experience towards the top of your document. At the entry level, you can highlight transferable skills from prior jobs, especially if any of the roles were customer-facing.
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Send in a cover letter to support your resume and give you another opportunity to engage with the hiring manager. The cover letter can include more details on your teller experience, including a few key accomplishments, or explain why you’re an excellent fit for this bank. Check out these bank teller cover letter examples and templates for ideas on formatting, content, and language.
