Waiter/Waitress Resume Examples

Being a waiter or waitress is a popular job because it is flexible, lucrative, and usually requires on-the-job training in place of formal education requirements. As long as you have physical stamina, a positive outlook, and a friendly personality, you can jumpstart a career as a server at any time, and advance through on-the-job experiences and opportunities.

The Bureau of Labor Statistics predicts that jobs for waiters and waitresses will increase by 6% from 2018 to 2018, as new restaurants open and other workers leave the industry. This rate of job growth is about as fast as the average for all industries, which means that there will be competition for jobs. That’s why it’s essential that you are making the most of your resume, by emphasizing your experience and any relevant training you have. The stronger your resume, the more likely you are to stand out to restaurant managers hiring waitstaff.

Downloadable Resume Examples

No Experience

Example #1 No Experience

2-3 Years

Example #2 2-3 Years

5-10 Years

Example #3 5-10 Years

10+ Years

Example #4 10+ Years

Waiter/Waitress Resume Examples

Years of Experience
  • No Experience 0
  • 2-3 Years 2-3
  • 5-10 Years 5-10
  • 10+ Years 10+

Alex Miller
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA, 12345

Profile

Recent high school graduate with strong interpersonal skills and a passion for providing exceptional customer service. Enthusiastic and motivated self-starter who is eager to learn and be an integral part of a team.

Key Skills

  • Detail-oriented
  • Customer service skills
  • Technical skills
  • Patience and ability to remain positive under pressure
  • Fast learner
  • Team player
  • Physically fit

Education

High School Diploma
Central Philadelphia High School, Philadelphia, PA, June 2020

Job Experience

Dishwasher, Triangle Tavern, Philadelphia, PA
September 2019 – Present

  • Supported restaurant staff by quickly and thoroughly washing and sanitizing dishes, glassware and utensils
  • Reshelved items after cleaning according to restaurant protocols
  • Carried glassware to bar on a regular basis
  • Followed procedures to clean and properly shut down machinery after each shift
  • Reported any maintenance issues with dishwashing machinery to management

Clark Ryan
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA, 12345

Profile

Current college student with two years of experience in a fast-paced, high-volume chain restaurant. Takes pride in providing attentive, courteous service, and increasing sales for the restaurant through suggestive sales of appetizers, desserts, and beverages.

Key Skills

  • Energetic and physically fit
  • Professional
  • Able to anticipate customers’ needs
  • Takes initiative to be a team player
  • Enthusiastic and outgoing
  • Fast learner
  • Expert at using Lightspeed POS
  • ServSafe-certified

Education

Bachelor of Arts, English
Temple University, Philadelphia, PA, 2018-Present (Expected Graduation: May 2022)

Job Experience

Waiter, Applebee’s, Philadelphia, PA
June 2018-Present

  • Serve food and beverages to an average of 30 customers per shift
  • Increased personal sales by 25% through upselling and cross-selling
  • Process check payments via cash, credit, debit, and gift cards using Lightspeed POS system
  • Support other servers and kitchen staff by proactively assuming side work duties, including restocking, cleaning, and food running

Carly Williams
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA, 12345

Profile

Experienced waitress with a passion for providing attentive, friendly service. Enjoys sharing enthusiasm for cuisine and working as part of a team to ensure a positive, memorable dining experience for all guests. Strong suggestive seller in excellent physical condition.

Professional Experience

Waitress, Le Virtu, Philadelphia, PA
April 2016-Present

  • Take food and beverage orders, and serve patrons at 75-seat rustic Italian restaurant
  • Learn new food and cocktail menu, including ingredients, seasonally
  • Use POS system to input orders, and process cash, debit, credit, and gift card payments
  • Perform side work tasks as necessary, including set up, sanitizing, restocking, and assisting other servers

Waitress, Birra, Philadelphia, PA
June 2013-April 2016

  • Took orders and delivered food and beverages to guests at 90-seat casual Italian restaurant
  • Increased personal alcohol sales by 20% by promoting specials and making food/alcohol pairing recommendations
  • Named “Employee of the Month” three times for providing consistent, high-quality customer service and team support

Education

Bachelor of Arts, Communication
Temple University, Philadelphia, PA, August 2009-May 2013

Key Skills

  • Salesmanship
  • Knowledge of POS systems, including Toast and Upserve
  • Excellent verbal communication skills
  • Team player
  • Self-motivated
  • Menu and ingredient memorization
  • ServSafe-certified

Julie Bonner
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA 12345

Profile

Personable, professional waitress with over 10 years of experience in a variety of settings, including fast-casual and fine dining. Adept at memorizing menus, providing outstanding customer service, and training new hires in restaurant protocols. Familiar with multiple POS systems, including Toast, TouchBistro, and Upserve ServSafe-certified.

Professional Experience

Head Server, The Capital Grille, Philadelphia, PA
September 2016 – Present

  • Lead shifts of 10-12 servers at upscale 100-seat restaurant
  • Memorize daily specials, seasonal cocktail list, and regular menu, including possible allergens and substitutions
  • Take food and beverage orders for an average of 40 guests per shift
  • Assist in training new waitstaff; have trained 20 servers to date

Waitress, Talula’s Garden, Philadelphia, PA
April 2012-September 2016

  • Served an average of 20 guests per shift at 50-seat farm-to-table restaurant
  • Studied extensive list of locally-sourced ingredients, to provide accurate answers to customers about menu
  • Provided recommendations for food and beverage pairings
  • Used POS system to enter orders, and run cash, debit, credit, and gift card payments

Waitress, Cantina Los Caballitos, Philadelphia, PA
June 2009-April 2012

  • Served food and beverages to guests at casual Mexican restaurant
  • Performed side work as needed, including cleaning, restocking, and assisting other servers
  • Processed cash, credit card, debit card, and gift card payments on POS system

Education

Bachelor of Arts, History
Temple University, Philadelphia, PA, August 2005-May 2009

Key Skills

  • Excellent memorization
  • Strong verbal communication skills
  • Attention to detail
  • Extensive knowledge of gastronomy
  • Leadership skills
  • Ability to remain calm under pressure

Common Key Skills and Action Verbs for Waiter/Waitress Resumes

In order to more efficiently review applications and identify the strongest job candidates, many employers now use applicant tracking systems, or ATS, software. These programs scan resumes for relevant keywords, making it easier for employers to identify the applicants who fit their needs. Using keywords relevant to your serving skills and experiences in your resume will increase your chances of getting recognized as a strong candidate. Below, we listed some of the most in-demand skills and proficiencies that you should be sure to highlight in your resume.

Key Skills & Proficiencies
Attention to detail Ability to work under pressure
Basic math Cash and credit card handling skills
Communication skills Cleanliness
Customer service Familiarity with POS systems
Flexibility Friendliness
Knowledge of food and beverages Multitasking
Outgoing Physical strength and stamina
Positive outlook Professionalism
Salesmanship Strong memorization skills
Takes initiative Team player
Action Verbs
Answer Assist
Carry Coordinate
Engage Ensure
Execute Greet
Lift Memorize
Monitor Order
Prepare Provide
Recite Recommend
Reduce Serve
Solve Train
Upsell

Tips for Writing a Better Waiter/Waitress Resume

Showcase your commitment to providing excellent customer service

Being a waiter or waitress is all about being of service to restaurant patrons. As a waiter or waitress, you are doing more than taking orders and delivering food and drinks. You are helping customers have a pleasant, memorable experience. A key way of doing that is by providing attentive, thoughtful, friendly service. Restaurants want to know that the servers they hire will be reliable ambassadors who interact well with customers, even in stressful situations, so be sure to highlight your customer service skills on your resume, even if they were not specifically honed in the context of a restaurant.

Example #1

Good


Anticipated customers’ needs by promptly refilling drinks, providing extra napkins, and clearing away empty plates.

Bad


Checked in during meal to see if customers needed anything

Example #2

Good


Memorize ingredients for menu items so I can clearly answer questions for guests who have allergies or dietary restrictions

Bad


Ask kitchen staff and report back to customers if they have questions about menu items

Quantify serving experiences and achievements

Specific numbers and skills are a good way to demonstrate your value as a waiter or waitress to potential employers. Restaurants often evaluate waitstaff on things such as how many patrons they serve, how much revenue they bring in to the restaurant, and whether they are already familiar with the technology the restaurant uses. It’s a good idea to keep track of this information, so you can include it on your resume when you apply for future jobs. Serving is often a fast-paced, demanding job, and managers will often seek employers who can perform well under pressure.

Example #1

Good


Provided prompt, accurate food and beverage service to an average of 80 guests across 8 tables per shift, with increased volume on weekends and holidays

Bad


Served food and drinks to customers in a high-volume restaurant

Example #2

Good


Utilized cross-selling techniques to increase sales of appetizers and desserts by 15% during a three-month period

Bad


Encouraged customers to order additional items to increase sales

How to Align Your Resume With the Job Description

When you are applying for a job, including a waiter or waitress position, it’s always a good idea to take the time to align your resume with the job description. This means customizing your standard resume to highlight skills and experiences that are specifically mentioned in the job posting. While you might not meet every single requirement the job has, you want to make sure that whatever relevant experience you have is highlighted on your resume. This will demonstrate to the potential employer that you are a good fit for the job, and will increase your chances of qualifying for an interview.

Example Waiter/Waitress Job Description


Maggio’s Ristorante is seeking an energetic, enthusiastic server candidate with knowledge of Italian cuisine and wine to join our front of house team. We focus on locally-sourced, sustainable food, and work directly with nearby farms to support a daily-changing menu.

Responsibilities:

  • Provide warm, professional, and knowledgeable service to all guests. Make suggestions and answer questions regarding food, beverages, and service
  • Practice salesmanship to enhance the dining experience without allowing guests to over order
  • Take and process guests’ food and beverage orders using Upserve POS system
  • Ensure all food and beverages are served promptly
  • Observe restaurant diners to ensure that guests are satisfied: immediately recognize and respond to any guest needs and/or requests
  • Correctly present the guest check and process payment for all food and beverages sold
  • Practice teamwork by assisting fellow employees as needed
  • Correctly complete all closing, sidework and checkout duties in a timely manner

Qualifications:

  • At least 2 years experience working in fine dining restaurants
  • A warm and outgoing personality and a passion for our industry
  • Excellent people skills and the ability to remain calm under pressure
  • A good understanding of Italian cuisine and wine
  • The desire and ability to work well with others
  • Experience with Upserve POS system a plus

According to this job description, the following skills are the most important:

  • 2 years of fine-dining experience
  • Ability to provide warm, professional, and knowledgeable service
  • Salesmanship
  • Practice teamwork
  • Knowledge of Upserve POS
  • Complete all closing, sidework and checkout duties
  • Outgoing personality
  • Excellent people skills
  • Ability to remain calm under pressure
  • Knowledge of Italian cuisine and wine
  • Works well with others

Waiter/Waitress Work Experience Example


Waitress, Carmichael’s Italian Steakhouse, New York City, NY
January 2017–Present

  • 3+ years fine-dining serving experience in fast-paced Italian steakhouse
  • Utilize outgoing personality, strong people skills, and knowledge of Italian cuisine and wines to provide warm, professional service to guests
  • Practice salesmanship to make suggestions about menu items when appropriate
  • Enter all food and beverage orders, and process all sales, through Upserve POS system
  • Support team members by assisting with running food and beverage orders, and having a positive attitude
  • Perform all additional duties as required, including closing, sidework, and checkout