Starbucks Resume Examples
Years of Experience
- Example #1
- Example #2
- Example #3
Kellen Clarke
(123) 456-7890 | [email protected] | 123 Address Rd, Raleigh, NC 12345
Profile
College graduate with strong recent experience in customer service and cash management roles.
Key Skills
- Cash Handling & Management
- Customer Relations & Service
- Task Prioritization
- Teamwork & Collaboration
- Time Management
Work Experience
Sandwich Specialist, North Carolina State University’s Fountain Dining Hall, Raleigh, NC | September 2019 to May 2022
- Provided friendly, professional service to patrons
- Maintained up-to-date knowledge of ingredients and allergens, and offered suggestions to diners following specific medical, cultural, or socially conscious diets
- Won two Service Star awards for earning a 90%+ satisfaction rating on guest surveys
Cashier, Wegmans, Raleigh, NC | June 2016 to August 2018
- Assisted customers in a courteous and pleasant manner during checkout
- Processed customer payments by cash, EBT, Apple Pay, credit card, and debit card
- Maintained a balanced drawer throughout each shift to ensure no loss of revenue for the store
Education
Bachelor of Arts (BA) – Economics, North Carolina State University, Raleigh, NC | 2022
3.8 GPA | magna cum laude | President, Emerging Economics Leaders Society
Select Coursework:
- Communication Theory
- Food Policy and Public Finance
- Social Change
Shay Allen
(123) 456-7890 | [email protected] | 123 Address Rd, Nashville, TN 12345
Profile
Barista with 3+ years of experience. Strong collaborator who builds positive relationships with diverse team members. Recognized for finding new ways to enhance both efficiency and service quality. Bachelor of Arts in Tourism and Hospitality Management.
Key Skills
- Cash Handling & Management
- Coffee Bean & Grounds Quality Control
- Customer Relations & Service
- French Press Operation
- Process Improvement
- Team Collaboration
Professional Experience
Barista, Perfect Pitch Coffeeshop, Nashville, TN | May 2019 to August 2022
- Member of a close-knit team making high-quality and often-customized coffee drinks for customers
- Greeted new and returning guests in a friendly and professional manner
- Maintained a spotless beverage preparation area
Highlights:
- Created a new, specialty vegan latte line that accounted for 5% of sales
- Achieved a 5-star rating for customer service in 2021
Intern, Hyatt Place Nashville Downtown, Nashville, TN | September 2018 to May 2019
- One of 3 applicants from a pool of 50 selected for the Emerging Leaders in Hospitality internship
- Gained experience in various hotel operations, from front desk to food and beverage
Cashier, Target, Nashville, TN | June 2018 to September 2018
- Provided efficient, courteous service to customers at checkout
- Processed customer payments by cash, EBT, credit card, and debit card
- Maintained a balanced drawer throughout each shift to ensure no loss of revenue for the store
Education
BA in Tourism & Hospitality Management, Middle Tennessee State University, Murfreesboro, TN | 2019
Member, Beta Gamma Sigma International Business Honor Society
Select Coursework:
- Event Planning
- Food Service Management
- Fundamentals of Communication
Quinn Flores
(123) 456-7890 | [email protected] | 123 Address Rd, Boston, MA 12345
Profile
Lead Barista with 10+ years’ experience creating quality bespoke beverages in popular coffee spots. Strategically deploy team based on each person’s strengths, helping maximize both productivity and customer service. Skilled at putting complex preparation protocols in clear terms for new employees. Thrive in fast-paced work environments. Bilingual: Fluent in English and Spanish.
Professional Experience
Lead Barista, Tatte Bakery & Café, Boston, MA | January 2018 to Present
- Oversee a team of 10 baristas at this popular franchise location
- Deliver annual professional development courses on various topics, from latte art to customer service
- Perform stock takes and maintain accurate records, placing replenishment orders promptly
Highlight:
- Motivated team to more actively promote chain’s special offers, helping increase annual store sales by 30%
Barista, Uptown Expresso, Boston, MA | September 2011 to January 2018
- Greeted patrons and recommended beverages based on their preferences and diet restrictions
- Processed cash and card transactions promptly and accurately
- Performed regular coffee machine maintenance and cleaning
Intern, Lenox Hotel Boston, Boston, MA | September 2010 to May 2011
- Oversaw all aspects of hotel’s coffee cart operations in main lobby
Education
Bachelor of Science (BS) – Management, University of Massachusetts, Boston, MA | 2011
Key Skills
- Coaching & Mentoring
- Efficiency Improvement
- Food Hygiene Standards
- Performance Evaluation & Management
- Promotional Upselling
- Staff Training & Development
- Task Prioritization
- Team Collaboration
Language
Fluency in Spanish
Tips for Writing a Better Starbucks Resume
Pare back your description of non-coffee related jobs
Although you must outline your recent work history on your resume, you don’t have to nor should you give more than basic details on any job that doesn’t pertain to your current goals. Keep this tip in mind when drafting your Experience section, so you don’t type out long descriptions of jobs that won’t speak to your target employers.
For any jobs you’ve held outside a coffeeshop, often a great strategy is to focus your description on the transferable “soft skills” you gained there that now complement your overall skillset.
Receptionist, LMN Incorporated, Philadelphia, PA | May 2019 to June 2020
- Consistently praised for strong efficiency and customer relations in a fast-paced environment.
Streamline how you show multiple credentials
When citing a college degree, certification, or other credential, it’s best to list the information in this order:
Degree or Credential Name, Issuing School or Organization, City, ST
But what if you have multiple degrees from the same college or multiple training courses from the same program? Following the above format causes you to list the same organization and location info multiple times, as in:
Master of Arts (MA) — English Literature, University of Washington, Seattle, WA
Bachelor of Arts (BA) — English (minor in Hispanic Studies), University of Washington, Seattle, WA
The effect can become tedious and distracting to the hiring manager, especially in cases where you completed many courses at the same training program. For a better way to show these details, list the organization and location info first, once. Then indent the multiple items underneath so the reader sees they came from the same place:
University of Washington, Seattle, WA
- Master of Arts (MA) — English Literature
- Bachelor of Arts (BA) — English (minor in Hispanic Studies)
Strike the right tone to describe your service background
For nearly any piece of regular writing, it’s important to choose language that sets and maintains a clear tone or “voice.” That rule applies equally to your job search documents. Here’s a quick overview of the voice you should aim for on each one:
- Resume: formal, forthright
- Cover Letter: engaged, confident
- LinkedIn Profile: friendly, personable
To achieve a forthright voice on your resume, use simple sentences and straightforward accounts of your experience. Keep this advice in mind especially when writing your Profile section, since you may be tempted (or think you need) to use terms like “Exceptional” or “Outstanding at” when a more modest yet direct phrase like “Skilled at” is better.
Example
Lead Barista with 10+ years’ experience creating quality bespoke beverages in popular coffee spots. Strategically deploy team based on each person’s strengths, helping maximize both productivity and customer service. Skilled at putting complex preparation protocols in clear terms for new employees. Thrive in fast-paced work environments. Bilingual: Fluent in English and Spanish.
Common Key Skills for Starbucks Resumes
You can enhance your resume by adding a “Key Skills” or “Expertise” section. Consider including any of the below skills for your application to a job at Starbucks:
Note: As the following list indicates, you should only use short noun phrases in this section. Reserve personal attributes and adjectives (like “collaborative” or “strong work ethic”) for your Profile summary. Any time you’re unsure about a particular term, just plug it into the phrase “I’m skilled in [term].” If the term makes a correct sentence (“I’m skilled in team collaboration”), it’s an OK addition. But if it’s nonsense (“I’m skilled in highly collaborative”), leave it out.
| Key Skills and Proficiencies | |
|---|---|
| Cash Handling | Coffee Preparation Core Standards |
| Coffee Roasts & Blends | Customer Relations & Service |
| Food & Beverage Sanitation | French Press Operation |
| Green Coffee & Sustainability | Latte Art |
| Milk Texturing | Quality Control |
| Task Prioritization | Team Collaboration |
| Time Management | |
Common Action Verbs for Starbucks Resumes
One of the most frequent resume mistakes is using too few verbs. You may repeat the same generic verb (say, “Manage”) many times or rely on passive phrases like “Responsible for” or “Accountable for.” These tendencies can distract the hiring manager and fail to show the varied nature of your experience. The following list will help you mix up the verbs on your Starbucks resume:
| Action Verbs | |
|---|---|
| Adapt | Assist |
| Collaborate | Connect |
| Create | Customize |
| Design | Educate |
| Engage | Expedite |
| Explain | Greet |
| Mentor | Prioritize |
| Process | Recommend |
| Sanitize | Sell |
| Streamline | Suggest |
| Train | |
How to Align Your Resume With a Starbucks Job Posting
One thing unique to most job postings is the description of the hiring company, department, or facility. You can enhance your resume by tailoring it based on any details about the organization that resonate with you. Follow these four steps:
Step 1: Jot down a few notes on the type of work environment you like best. For instance, you may prefer an environment that’s one or more of the following:
- Collaborative
- Customer-focused
- Fast-paced
- High-pressure
- Innovative
- Process-oriented
- Quality-focused
Step 2: When you find a Starbucks job posting that intrigues you, look for any details included about the organization and its work culture.
Step 3: Compare those details against your preferred work environment, and highlight any overlap.
Step 4: Add a line or two to your Profile emphasizing that similarity. For example, say you prefer a work environment that’s customer-focused. You find a posting that says “We’re a team that places customer satisfaction at the center of everything we do.” You can then add a Profile line such as:
- “Thrive in customer-focused work environments.”
- “Drive repeat business by helping build positive relationships with new and returning customers.”
This simple exercise can make your resume more accurately show why you’re a great fit for the role as well as why the Starbucks manager should call you for an interview.
More Resume and Cover Letter Resources
The Bureau of Labor Statistics forecasts that jobs for food preparation and serving will increase by about 11 percent between 2021 and 2031. For more on finding opportunities in this field, check out the links below: