Starbucks Resume Examples
Years of Experience
- 0
- 2-3
- 5-10
- 10+
Kellen Clarke
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA
Profile
Enthusiastic recent college graduate with experience across numerous customer service positions as well as cash management roles. Looking for a customer-focused position with a socially conscious company in the food and beverage industry.
Key Skills
- Cash handling
- Attention to detail
- Customer service
- Teamwork
- Sales
Education
Bachelor of Arts, Economics
North Carolina State University Raleigh, NC, 2017 – 2021
GPA: 3.6/4.0
Noteworthy Coursework and Extracurriculars:
- Communication Theory
- Social Change
- Food Policy and Public Finance
- President of the Emerging Economics Leaders Society
Professional Experience
Sandwich Specialist, North Carolina State University’s Fountain Dining Hall, Raleigh, NC
September 2017 – May 2021
- Greeted diners in a friendly and professional manner at the sandwich station
- Maintained updated knowledge of ingredients and allergens for a wide array of sandwiches and made recommendations for diners following specific medical, socially conscious, or cultural diets
- Earned two Service Star awards for reaching a 90% or higher guest satisfaction rating on surveys
Cashier, Wegmans, Raleigh, NC
June 2015 – August 2017
- Assisted customers in a courteous and pleasant fashion during the checkout process
- Processed customer payments, including credit cards, debit cards, EBT, cash, and Apple Pay
- Maintained a balanced drawer throughout shifts to ensure no loss of income for the grocery store
Shay Allen
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA
Profile
College graduate with experience across numerous customer service positions as well as cash management and food service roles. Looking to expand barista experience from a small family-owned café to a national chain.
Key Skills
- Cash management
- Friendly and respectful customer service
- French press operation
- Coffee bean and grounds quality control
- Attention to detail
Education
Bachelor of Arts in Tourism and Hospitality Management
Middle Tennessee State University Murfreesboro, TN, 2015 – 2019
GPA: 3.25/4.0
Member: Beta Gamma Sigma, International Business Honor Society
Noteworthy Coursework:
- Event Planning
- Food Service Management
- Fundamentals of Communication
Professional Experience
Barista, Perfect Pitch Coffeeshop, Nashville, TN
May 2019 – August 2021
- Greeted guests in a friendly and professional manner
- Handled register transactions and shop closing and opening duties
- Created a new, specialty vegan latte line that accounted for 5% of monthly sales
Intern, Hyatt Place Nashville Downtown, Nashville, TN
September 2018 – May 2019
- One of three applicants from a pool of 50 selected for the Emerging Leaders in Hospitality internship
- Experienced all roles of hotel management and operations, from front desk to food and beverage
- Mentored and supervised over 30 high-school students during short shadowing opportunities
Cashier, Target, Nashville, TN
June 2018 – May 2019
- Assisted customers in a courteous and pleasant fashion during the checkout process
- Processed customer payments, including credit cards, debit cards, EBT, and cash
- Maintained a balanced drawer throughout shifts to ensure no loss of income for the store
Avery Sutton
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA
Profile
Experienced and dynamic barista with a seven-year track record creating quality bespoke beverages in leading coffee spots. Inclusive and inspiring leader with a passion for explaining complex preparation protocols clearly and kindly to newer employees. Exceptional customer service skills in fast-paced, ever-changing environments.
Professional Experience
Barista, Spot Coffee, Rochester, NY
June 2016 – Present
- Assist with onboarding and provide mentorship of up to 12 new employees per year
- Prepare a broad range of hot and iced coffees by following detailed specifications and flexibility of client’s needs and tastes
- Perform stock takes and maintained impeccable records, placing replenishment orders promptly
Barista, Wegmans, Pittsford, NY
June 2014 – May 2016
- Greeted customers professionally and made recommendations based on their preferences and dietary needs
- Achieved a five-star rating for customer service in 2015
- Maintained a spotless beverage preparation area
Education
Associate of Arts in Hospitality Management
Monroe Community College Rochester, NY, 2015 – 2019
Key Skills
- Training and mentoring
- Customer service
- Latte art
- Milk texturing
- Food hygiene
Certifications
- Specialty Coffee Association’s Barista Skills Diploma, July 2019
Quinn Flores
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA
Profile
Motivating and meticulous lead barista with a decade of experience creating and helping others create quality bespoke beverages in leading coffee spots. Strategic and organized planner with proven aptitude for deploying team members according to their strengths to maximize productivity and a pleasant environment for guests. Exceptional customer service skills and top-quality custom beverage delivery in fast-paced environments. Currently seeking a management position to take skills and experience to the next level.
Professional Experience
Lead Barista, Tatte Bakery and Café, Back Bay, Boston, MA
January 2018 – Present
- Deliver several professional development courses annually on topics ranging from latte art of customer service
- Lead a team of ten colleagues to energetically promote the chain’s promotional efforts, increasing sales 30% yearly
- Perform stock takes and maintained impeccable records, placing replenishment orders promptly
Barista, Uptown Expresso, Boston, MA
September 2011 – January 2018
- Greeted customers professionally and made recommendations based on their preferences and dietary needs
- Processed cash and card transactions accurately and efficiently using a point-of-sale system
- Performed regular coffee machine maintenance and cleaning
Intern, Lenox Hotel Boston, Boston, MA
September 2010 – May 2011
- Completed competitive year-long internship in hotel management at a high-end hotel
- Oversaw all aspects of the hotel’s coffee cart operations in the lobby, from the menu to sanitation
- Mentored and supervised twenty-five high school students during short shadowing opportunities
Education
Bachelor of Science in Management
University Of Massachusetts – Boston Boston, MA 2007 – 2011, Magna Cum Laude
Key Skills
- Staff training, development, and mentoring
- Performance evaluation and management
- Promotional upselling
- Meticulous food hygiene standards
- Proficient in Spanish
Certifications
- Specialty Coffee Association Certifications in Barista Skills, Green Coffee, and Sustainability
Common Key Skills and Action Verbs for Starbucks Resumes
Understanding which skills hiring managers are looking for is the first step towards writing a stellar Starbucks resume. Some employers use automated Applicant Tracking Systems (ATS) to search for key skills and action verbs so they can select candidates with the most relevant experience to interview. Including specific keywords in your resume is a smart strategy to get yourself noticed among a large volume of applications to Starbucks.
| Key Skills and Proficiencies | |
|---|---|
| Ability to multitask | Attention to detail |
| Calm under pressure | Cash-handling experience |
| Coffee preparation core standards | Communication skills |
| Customer service | Familiarity with green coffee and sustainability |
| French press operation | Food and beverage hygiene |
| Knowledge of roasts and blends | Latte art |
| Milk texturing | Quality control |
| Sales skills | Teamwork |
| Flexibility | |
| Action Verbs | |
|---|---|
| Assist | Collaborate |
| Connect | Create |
| Customize | Design |
| Educate | Engage |
| Explain | Greet |
| Handle | Mentor |
| Multitask | Process |
| Recommend | Sanitize |
| Sell | Suggest |
| Train | Understand |
Tips for Writing a Better Starbucks Resume
Showcase your education achievements applicable to the food and beverage industry
Education can make you stand out when applying for a job at Starbucks. It’s a good idea to add your achievements in addition to the details, school name and location, graduation year, and the degree you earned. It’s also an excellent idea to note coursework in areas relevant to the work you would do at Starbucks, such as communications, math, leadership, and management.
Example #1
Good
Bachelor of Arts, Economics, North Carolina State University, 2017-2021
- Excelled in diverse coursework including communication theory, social change, food policy, and public finance
- President, Management Leadership Society, a student group focused on building future leaders in the business world
Bad
Bachelor of Arts, North Carolina State University, 2017-2021
- Graduated Summa Cum Laude in Economics
Example #2
Good
Bachelor of Arts, Tourism and Hospitality Management, Middle Tennessee State University, 2015-2019
- Noteworthy coursework, Event Planning, Food Service Management, Fundamentals of Communication
- Member, Beta Gamma Sigma, International Business Honor Society
Bad
Bachelor of Arts, Middle Tennessee State University, 2015-2019
- Earned a degree in Tourism and Hospitality Management
Quantify your food and beverage experience
Using specific numbers to showcase your achievements is a good way to stand out to Starbucks hiring managers. These numbers not only highlight your applicable experience but your accomplishments and length of experience as well. Be sure some of the bullet points you include in your professional experience section include hard numbers, let these important numbers help you tell your story.
Example #1
Good
Prepared complex beverage orders under intense time pressure, reducing customer wait times by 37% over three years.
Bad
Fulfilled beverage orders quickly and efficiently
Example #2
Good
Worked collaboratively with a team of six colleagues to meet demanding sales targets, exceeding 40% of team goals over two years
Bad
Met sales targets along with other team members
How to Align Your Resume With the Job Description
Hiring managers at Starbucks are looking for candidates who fit their needs. To find someone, they need to look at a lot of candidates in a limited amount of time. Including skills and experience on your resume that replicate what’s detailed in the job description is critical to standing out in a sea of applicants.
Unsure about what skills and experiences you should be featuring? Typically, the most important requirements for the position are listed first in the job description or mentioned more than once. Compare your resume to the company’s job description and make sure it describes how you can deliver on those key priorities. Focus on your notable contributions and major attributes and avoid bland descriptions or copy and pasting. Highlight the keywords in the job description and qualifications and mirror these words on your resume.
Example Starbucks Entry-Level Barista Job Description
Baristas are the face of Starbucks. They are an important part of our customers’ days, and experts in handcrafting delicious, perfect beverages. Baristas personally connect and create moments that make a difference and work together to create a welcoming store environment. They bring our mission and values to life, for our customers and each other, while proudly wearing the green apron.
Responsibilities:
- Maintain regular and consistent attendance, and punctuality
- Available to work flexible hours
- Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security
- Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
- Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of the ingredients, or substituted ingredients
- Available to perform many different tasks within the store during each shift
Qualifications:
- No previous experience is required.
- Ability to learn quickly
- Ability to understand and carry out oral and written instructions and request clarification when needed
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to build relationships
According to the job description, the ideal job applicant should have the following qualities and/or experience:
- Availability
- Cash handling
- Communication skills
- Engaging
- Food and beverage preparation
- Flexibility
- Interpersonal skills
- Multitasking
- Quick learner
- Relationship builder
- Reliability
- Security/safety experience
- Welcoming
- Team oriented
Next, take what you highlighted from the job description and be sure to include your experience and skills that match. Below is an example of how to incorporate them in your resume to your advantage.
Starbucks Work Experience Example
Barista
Grinds Cafe, October 2019 – Present
- Greeted new and existing customers in a welcoming, engaging, and relationship-building manner
- Worked as part of a close-knit team to create handcrafted, memorable, and often-customized beverages for our valued customers
- Adapted quickly to ever-changing protocols and regulations regarding food and beverage preparation, cash handling, and safety/security during the COVID-19 pandemic
- Adept at multitasking and committed to punctuality, availability, attendance, and reliability