Receptionist Cover Letter Examples (Text Format)
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Gregor Moses
Receptionist | [email protected] | (123) 456-7890 | 987 Home Street, San Francisco, CA 54321
February 8, 2021
Alastair Henson
Senior Hiring Manager
Mercedes Benz
(987) 654-3210
[email protected]
Dear Mr. Henson,
Receiving 99% positive client feedback in 2020 was the highlight of my receptionist career to date. Feedback forms mentioned my professional demeanor, prompt handling of requests, and strong communication skills. I am excited to provide the same outstanding service to customers as a receptionist at Mercedes Benz.
Mercedes Benz’s dedication to excellent customer care makes it the ideal working environment for my skills and abilities. I believe that my commitment to going above and beyond to ensure client satisfaction will make me an asset to the company. My recent accomplishments include:
- Redesigning the booking system to reduce appointment wastage by 37% in 2020
- Receiving praise for my time management and efficiency from managers in my most recent pay review
- Reducing the stationary spend by 30% in 2019 by sourcing more cost-effective suppliers and implementing a new inventory system
I would like to meet to explore how my skills and qualities can help Mercedes Benz provide incredible customer experiences in 2021. Please don’t hesitate to get in contact to arrange an interview appointment.
Sincerely,
Gregor Moses
P.S. I would love to tell you why a client sent me a personal letter of thanks for my service last year.
Emily Garcia
Receptionist | [email protected] | (123) 456-7890 | 555 Wisteria Lane, Charleston, SC 09876
February 1, 2021
Beverly Johnson
Office Manager
Valley Dental Care
(987) 654-3210
[email protected]
Dear Ms. Johnson,
Handling a high volume of calls while greeting patients at the front desk reception at my current position has taught me excellent customer service skills in a busy environment. I believe my reliability and positive attitude led management to praise my work often.
After seven years of experience as a receptionist, I am drawn to Valley Dental Care’s impressive reputation for quality patient care. Your clinic’s focus on customer service is a great fit for my skills.
I’m excited to tell you about how my past achievements have prepared me for this opportunity. A few of my previous successes include:
- Managing a welcoming front office environment by maintaining a cheerful attitude and keeping the lobby clean and organized
- Inputting data into Electronic Health Records systems with 100% accuracy
- Training new administrative staff on front desk operations
I would love to set up a time for an interview to discuss this opportunity further. Please let me know what time is best for you.
Best Regards,
Emily Garcia
P.S. I also want to tell you how I assisted management with converting to a new scheduling software without any issues.
Eleanor Phan
Receptionist | [email protected] | (345) 678-9012 | 100 My Road, San Francisco, CA 11223
February 8, 2021
Nancy Jennings
Senior Hiring Manager
Autodesk
(998) 877-6655
[email protected]
Dear Ms. Jennings,
I was shortlisted for the Corporate Receptionist of the Year Award in 2020, my proudest career achievement to date. My colleagues cited my ability to work efficiently under pressure and my warm and professional attitude when they nominated me for this honor. I hope to bring the same driven work ethic and excellent service standards to the role of Senior Receptionist at your company.
Autodesk’s mission to provide the highest possible service standards to its clients is a perfect match for my skill set. As an efficient receptionist with more than 12 years of industry experience, I believe that I am the ideal candidate to lead the Autodesk reception team. My recent successes include:
- Efficiently managing the appointments schedule with a 98% accuracy rate in 2020
- Assisting with hiring and training four new receptionists who all went on to become permanent team members
- Exceeding timescale targets for resolving client queries by 45% over three years
I would like to meet to explore how my strong leadership and excellent organizational skills can benefit both clients and colleagues at Autodesk. Please feel free to contact me to schedule a convenient interview time.
Sincerely,
Eleanor Phan
P.S. I would love to explain why a major client singled me out for praise for my attention to detail last month!
Receptionist Cover Letter Checklist
Five key elements make up a great receptionist cover letter:
1. Heading. A professional template can help ensure this information is clear. Your heading should include:
- Your name, title, and contact details
- The addressee’s details
- The date it’s written
2. Salutation. It’s best to address the hiring manager by name, using Mr. or Ms. and their last name. If you can’t find their name on the job listing or company website, greet them using “Dear Hiring Manager” instead.
3. Introduction. Your opening paragraph needs to introduce yourself and express your interest in the job, while providing a hook to entice the recruiter.
4. Body paragraphs. The bulk of your cover letter is made up of two paragraphs that detail your skills, experience, and accomplishments. Make sure you only include details that are relevant to the position and consider a bulleted list so the hiring manager can quickly take in your achievements.
5. Closing section. The conclusion is your opportunity to encourage the hiring manager to invite you for an interview. Consider adding a postscript that details one final achievement to leave a lasting impression.
Introduction
A compelling introductory paragraph should capture the attention of the hiring manager and motivate them to keep reading. At the same time, it must express your interest in the position. The best way to do this is to build the paragraph around one of your top achievements. Pick an accomplishment that’s relevant to the job and is quantifiable. Generic facts, such as your level of education, should be avoided, as they can be found in your resume.
Good
Introducing a new customer relationship management system that cut costs by 32% and improved customer service is one of my biggest accomplishments as a receptionist. I hope to bring the same innovative spirit to E17 Industries as a receptionist.
Bad
I’d like to express my interest in the receptionist position at E17 Industries. I am a Certified Professional Receptionist with six years of experience and believe I’m well-suited to the role.
Body Paragraphs
Start the body of your cover letter by detailing why you’re interested in the position. This section should also express your admiration for the organization advertising the position. Use specific details, as this shows the hiring manager that you’ve taken the time to research the company and role.
The second body paragraph should list your relevant accomplishments and experience. Make sure you choose promotions and projects that can be quantified and had a positive outcome. This gives the hiring manager an idea of the success you can bring to their organization.
Good
I have six years of receptionist experience, and I’m drawn to E17 Industries’ excellent reputation. E17’s focus on developing new technologies and products is the perfect fit for my dedicated and efficient style of working.
I’m excited to support the E17 Industries’ team and help bring additional success to the organization. My past successes include:
- Researching and implementing more efficient travel routes for salespeople, cutting costs by 30%
- Implementing an electronic record of correspondence, eliminating lost mail and increasing efficiency by 22%
- Managing a high-volume front office, greeting and answering phone calls from up to 200 clients each day
Bad
I read that you’re looking for someone with at least three years of experience as a receptionist. I have six years of experience acting as a receptionist in a front office environment and am currently available to work for E17 Industries.
In the past, my responsibilities have included:
- Answering phones and greeting visitors
- Arranging travel for salespeople and company executives
- Sorting and delivering mail
Closing
Your closing is an opportunity to encourage the hiring manager to take the next step. Don’t waste this space by simply thanking the hiring manager for their time and attention. Instead, offer concrete action for them to take by asking them to invite you for an interview.
Adding a postscript is an extra step that can draw the hiring manager’s eye and leave a lasting impression. Use it to feature one last achievement you want the hiring manager to know. This can be a professional achievement or related to an award or volunteer experience but should still be related to the position you’re applying for.
Good
I’d like to arrange an interview to discuss how my skills and experience can help further E17 Industries’ mission to better the world through technological innovation. Please don’t hesitate to contact me to schedule a time that suits you.
Best regards,
Jane Doe
P.S. I’d love to explain why I was named Employee of the Year two years running!
Bad
Thank you for taking the time to read and consider my application. If I can answer any questions you have, please don’t hesitate to contact me.
Regards,
Jane Doe