Patient Care Technician Resume Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Jennifer Roberts
(123) 456-7890
[email protected]
123 Your Street, Cincinnati, OH 12345
Profile
A Patient Care Technician with entry-level work experience, specializing in healthcare support, communication, patient care, and pediatric health. A strong background in collaborating with healthcare teams and patients to improve outcomes and treatment results. Adept at monitoring patient symptoms and recording findings for physicians and nurses.
Professional Experience
Patient Care Technician, Cincinnati Medical Center, Cincinnati, OH
September 2021 – Present
- Gather patient data to ensure accurate medical records, identify, monitor, and record symptoms in patient charts, and deliver findings to nurses and physicians
- Reposition and transport patients throughout the hospital and ensure compliance with protocols for patient safety
- Provide support for activities of daily living (ADLs), including cleaning, feeding, bathroom usage, and phone calls
- Ensure compliance with Covid-19 safety protocols and disease prevention policies during family visitations and patient transport
Volunteerism Experience
Volunteer, Cincinnati Open Clinic, Cincinnati, OH
June 2020 – September 2021
- Provided volunteer support for a non-profit clinic servicing homeless and low-income patients in the inner city
- Scheduled appointments at the front desk, coordinated walk-in patients, and created documentation for medical professionals on patient medical history
Education
High School Diploma
Cincinnati High School, Cincinnati, OH, September 2016 – June 2020
Key Skills
- Healthcare Services
- Patient Management
- Communication
- Equipment Maintenance
- Electronic Medical Records (EHR)
Certifications
- Certified Patient Care Technician (CPCT), University of Cincinnati, 2021
- Basic Life Support (BLS), 2021
Calvin Brown
(123) 456-7890
[email protected]
123 Your Street, Newark, NJ 12345
Profile
A Patient Care Technician with five years of clinical experience, specializing in phlebotomy, crisis management, patient assessment, and ADLs. A proven track record of collaborating with cross-functional healthcare teams to deliver high-quality patient-centered care. Adept at using conflict resolution techniques to manage high-stress situations with combative patients.
Professional Experience
Patient Care Technician, Newark Hospital, Newark, NJ
June 2019 – Present
- Provide education to patients on treatment plans, medications, symptoms, and diagnosis in coordination with healthcare teams for a 200-bed hospital
- Monitor vital signs, blood pressure, pain levels, and reactions to treatment and therapy, identify findings, and provide reports to nursing team members
- Gather patient samples for laboratory testing, organize and label specimens, and ensure compliance with lab safety protocols
- Provide training to new patient care technicians and nursing assistants on Covid-19 safety protocols, hospital procedures, and patient care standards
Patient Care Technician, Newark Medical Center, Newark, NJ
May 2017 – June 2019
- Delivered support to healthcare teams and nurses for patient intake and discharge, which included gathering information on medical histories and coordinating patient transport
- Tracked and maintained medical diagnostic equipment, organized personal possessions for patients, and cleaned hospital rooms in compliance with safety standards
Education
High School Diploma
Newark High School, Newark, NJ September 2012 – June 2016
Key Skills
- Healthcare Services
- Patient Management
- Communication
- Equipment Maintenance
- Electronic Medical Records (EHR)
Certifications
- Certified Patient Care Technician (CPCT), University of Cincinnati, 2017
- Basic Life Support (BLS), 2017
Anna Lopez
(123) 456-7890
[email protected]
123 Your Street, Philadelphia, PA 12345
Profile
A Patient Care Technician with 10+ years of experience, specializing in electrocardiography, hemodialysis, and empathetic patient care. A strong history of identifying continuous quality improvement opportunities in fast-paced hospital environments. Adept at building relationships with patients and providing education on treatments, medication, and diagnosis.
Professional Experience
Patient Care Technician, Penn Medicine, Philadelphia, PA
November 2016 – Present
- Support multidisciplinary healthcare teams in the delivery of medical services in acute care environments for a 300-bed hospital with a reputation for excellence
- Coordinate with licensed nurses to administer medication, monitor vital signs, insert IVs and catheters, and evaluate patient symptoms to develop treatment plans
- Perform EKGs and hemodialysis procedures and record patient reactions to medication and anesthesia prior to surgery
- Build relationships with patients and provide emotional support throughout the treatment process to foster positive outlooks
Patient Care Technician, Newark Medical Center, Newark, NJ
July 2011 – November 2016
- Collaborate with RNs and healthcare professionals to coordinate patient intake, gather medical data, and create electronic medical records (EHR)
- Assist patients in performing ADLs, including toileting, feeding, personal hygiene upkeep, and dental care
Education
High School Diploma
North Philadelphia High School, Philadelphia, PA September 2006 – June 2010
Key Skills
- Patient-centered Care
- EKGs
- Continuous Improvement
- Clinical Operations
- Relationship Building
Certifications
- Certified Patient Care Technician (CPCT), University of Pennsylvania, 2011
- Basic Life Support (BLS), 2011
Common Key Skills and Action Verbs for Patient Care Technician Resumes
You need to include the proper keywords in your document to make a strong impression on the hiring manager. Employers want to interview candidates that fit their needs. Companies utilize Applicant Tracking Software (ATS) to filter applicants based on key skills and action verbs to ensure this occurs. Pay attention to what keywords appear in the job description as you build out your resume and tactically integrate these terms into your resume. Below, you’ll find examples of key skills and action verbs you might encounter as you pursue patient care technician roles.
| Key Skills and Proficiencies | |
|---|---|
| Activities of Daily Living (ADLs) | Basic Life Support (BLS) |
| Communication | EKGs |
| Electrocardiography | Electronic Medical Records (EHR) |
| Hemodialysis | HIPAA |
| IVs | Medication Administration |
| Patient Advocacy | Patient-Centered Care |
| Patient Discharge | Patient Intake |
| Patient Management | Pediatric Care |
| Phlebotomy | Physical Examinations |
| Relationship Building | Team Leadership |
| Telemetry | Trauma Care |
| Treatment Plans | Triage |
| Action Verbs | |
|---|---|
| Administered | Analyzed |
| Communicated | Conducted |
| Coordinated | Collaborated |
| Delivered | Developed |
| Diagnosed | Drove |
| Enhanced | Evaluated |
| Executed | Identified |
| Interfaced | Implemented |
| Improved | Led |
| Managed | Oversaw |
| Partnered | Performed |
| Provided | Resolved |
| Supported | |
Tips for Writing a Better Patient Care Technician Resume
Quantify your patient care technician experience
Incorporating numbers and metrics into your resume can make all the difference in helping your bullet points stand out to hiring managers. Employers look for candidates that can generate results, and the best way to demonstrate this is by providing specific examples of you creating value with your professional achievements. For example, if you identified an opportunity to enhance hospital operations, you should include a metric that reflects this improvement. Below, you’ll find some examples to help you quantify experience on your resume.
Example #1
Good
- Identified an opportunity to reduce staffing issues by scheduling shifts based on forecasts and previous intake data, resulting in a 20% reduction in staff shortages
Bad
- Improved staffing for the hospital by proposing a plan to better organize staffing procedures to prevent future issues
Example #2
Good
- Supported initiatives to improve cross-functional communication across medical departments for patient scheduling and transportation, which reduced wait times by 20-minutes on average and improved patient satisfaction by 25%
Bad
- Supported efforts to improve communication across the hospital for scheduling and patient transport, which made patients happier
Feature your leadership abilities
Patient care technicians must collaborate with both patients and healthcare professionals in fast-paced clinical environments. Organizations want to see examples that highlight your ability to succeed in these types of medical settings. Include details that showcase your expertise in building relationships with patients and coordinating cross-functionally with multidisciplinary teams. Below, you’ll see some examples to help you feature your leadership experience on your resume.
Example #1
Good
- Partnered with multidisciplinary healthcare teams to provide empathetic care to diverse patient populations, which included leading efforts to drive patient advocacy across the organization
Bad
- Worked well with other team members, interfacing with various patients daily, and helped patients to have a say in treatment
Example #2
Good
- Developed relationships with patients, provided education on medical prognosis and treatment with empathy and understanding, and ensured treatment aligned with cultural, emotional, and personal needs
Bad
- Communicated politely with patients, explained treatments, and performed routine medical tasks
How to Align Your Resume With the Job Description
Aligning your resume with the job description is critical for generating traction on the open market. You’ll need to tactically integrate keywords from the job posting into your document to accomplish this. Incorporating keywords will ensure that your resume passes the initial Applicant Tracking Software (ATS) scan and positively impacts the hiring manager.
When deciding what skills to include in your document, you should carefully analyze how the job description presents the information. Keep an eye out for repeating key terms as you read through the job requirements. Keywords that appear more than once need to be placed closer to the top of your document to maximize visibility for the hiring manager. Below, you’ll find an example to help you tailor your resume to the job description.
Patient Care Technician Job Description Example
XYZ Medical Center. is a leading benefits administrative firm named one of the best places to work in Boston. We are looking for a patient care technician to join our team that excels in communication and patient management. Our organization prides itself on our commitment to patient-centered care and patient advocacy and expects our team members to share in this mission.
Responsibilities:
- Support diverse patient populations with activities of daily living (ADLs) and administer medication, IVs, catheters under the direction of licensed healthcare professionals
- Serve as a patient advocate, drive relationship building, and deliver patient-centered care with respect and empathy
- Coordinate with cross-functional teams to support hospital operations, including patient intake, patient discharge, and transport
Qualifications:
- High school diploma required, Bachelor’s degree in nursing preferred
- 2-3 years of clinical experience in a hospital setting
- Proficient in managing electronic medical records (EHR)
- Strong team leadership and communication skills
According to the job description, the ideal job applicant should have the following qualities and/or experience:
- Communication
- Patient Advocacy
- Patient Care Technician
- Patient Management
- Patient-centered Care
- Patient Intake
- Patient Discharge
- Cross-functional
- Empathy
- IVs
- Catheters
- Activities of Daily Living (ADLs)
- Team Leadership
- Clinical
- Relationship Building
- Electronic Medical Records (EHR)
Next, take what you highlighted from the job description and include your experience and skills that match. Below is an example of how to incorporate them in your resume to your advantage:
Patient Care Technician Work Experience Example
Profile
A Patient Care Technician with three years of experience, specializing in patient advocacy, patient management, and relationship building in fast-paced clinical environments. Adept at providing empathy and support for patients and assisting with activities of daily living (ADLs).
Patient Care Technician
Boston Medical, October 2018 – Present
- Collaborate with diverse cross-functional teams to deliver patient-centered care and leverage communication skills to facilitate positive patient relations
- Organized electronic medical records (EHR) and interfaced with nurses, family members, and guardians to ensure safe patient intake and patient discharge
- Administer IVs, catheters, and medication to patients as needed
Key Skills
- Patient-centered Care
- Team Leadership
- Patient Management
- Empathy
- Patient Advocacy