Flight Attendant Resume Examples and Templates for 2023

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Flight Attendant Resume Templates and Examples (Downloadable)

Example #1 Entry-level

Example #2 Mid-career

Example #3 Senior-level

How To Write a Flight Attendant Resume

As a flight attendant, a resume is your ticket to new opportunities in the aviation industry. Your resume is not just a list of experiences but a powerful tool to showcase your skills, passion, and dedication to exceptional customer service. Crafting a compelling resume tailored to your career goals and the specific role you’re applying for is crucial. In this guide, we’ll lead you through the process of creating a standout flight attendant resume that will make recruiters take notice. Follow our strategies and expert advice to write a resume that will take you to new heights in your job search journey.

1. Write a compelling profile summarizing your qualifications

Make a strong first impression by writing a compelling resume profile. Be concise and engaging, capturing your unique blend of skills and experiences in 2-3 sentences. Tailor your profile to each flight attendant position using keywords from the job description. Customization is key, so highlight relevant certifications, language fluency, and specific expertise, such as in-flight medical training. Focus on demonstrating your passion for providing an unparalleled passenger experience and your commitment to maintaining the highest safety standards. This paragraph sets the stage for the rest of your resume, enticing recruiters to dive deeper into your qualifications.

Senior-Level Profile Example:


A Flight Attendant Supervisor with 10+ years of experience and 8,000 flight hours, specializing in customer service, passenger safety, and team management. A customer-focused leader with a proven track record of managing 150+ flight attendants.

Entry-Level Profile Example:


A bilingual Flight Attendant with one year of experience at American Airlines as a crew member on both domestic and international flights. A proven track record of interfacing effectively with passengers and identifying opportunities to improve the flight experience.

2. Add an accomplishment-driven professional experience section

As you construct your professional experience section, feature accomplishments demonstrating your value as a flight attendant. Quantify your experiences wherever possible, emphasizing the number of passengers served, flights managed, or outstanding customer feedback received. These results highlight your impact and show potential employers that you possess the skills they seek. Add a dynamic element to your experience by starting each bullet point with an action verb. Using these powerful words conveys a sense of proactivity and drive. Remember, this section is your opportunity to paint a vivid picture of your expertise, professionalism, and ability to achieve results through excellent service in the skies.

Senior-Level Professional Experience Example:


Flight Attendant Supervisor, Frontier Airlines, New York, NY 

December 2017 – Present

  • Manage a large team of over 120+ flight attendants, provide training on catering, VIP service, flight procedures, and safety protocols, and establish a forward-thinking work culture centered on accountability and collaboration
  • Conduct performance evaluations and develop new training programs to enhance service delivery and conflict resolution skills, resulting in a 91% passenger satisfaction average
  • Create flight attendant schedules, track attendance, and address shift vacancies
  • Address passenger complaints and serve as liaison between customers and flight crew

 

Entry-Level Professional Experience Example:


Flight Attendant, American Airlines, Philadelphia, PA 

July 2022 – Present

  • Deliver high-quality customer service and support to passengers across various ethnicities and cultural backgrounds, communicate with empathy and patience, and provide solutions to passenger issues, resulting in a 93% satisfaction rating
  • Conduct cabin preparations prior to flight departure and deliver presentations to passengers on safety protocols and flight etiquette
  • Serve meals to pilots and passengers, provide information on menu items and ingredients, and address in-flight needs

 

3. Include relevant education and certifications

When crafting your flight attendant resume, it’s essential to highlight pertinent education, coursework, and certifications. In your education section, begin with your highest earned degree. Relevant degrees may include those in hospitality, tourism, or other related fields. List the degree name, institution name, location, and completion date.

If applicable, create a separate section specifically for certifications. List certifications such as CPR and First Aid, aviation safety training, language proficiency, or any additional specialized courses you’ve completed. Again, give the certification name, issuing organization, and date obtained.

Certifications


Template: [Certification Name], [Awarding Organization], [Completion Year]

Examples:

  • Travel and Tourism Professional (TTP), IATA, 2016
  • Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2013
  • CPR Certified, American Heart Association, 2013

 

Education


Template:

[Degree Name]

[SCHOOL NAME], [City, State Abbreviation] [Dates Enrolled]

Example:

Bachelor of Arts (B.A.) Tourism & Hospitality

COLUMBIA UNIVERSITY, New York, NY September 2009 – June 2013

4. List relevant key skills and proficiencies

Including relevant professional skills is a great way to give hiring managers a clear understanding of your qualifications. When listing skills, emphasize those directly related to the position you’re applying for. Demonstrating a solid and suitable skill set will undoubtedly capture the attention of hiring managers. The list below will give you a good idea of the skills you may want to include on your flight attendant resume:

Key Skills and Proficiencies
Airport Codes Airport Operations
Baggage Procedures Communication
Conflict Resolution CPR/AED
Customer Service De-Escalation Techniques
Emergency Evacuation Procedures Emergency Medical Care
Federal Aviation Administration (FAA) Regulations First Aid Certified
Flight Operations Flight Safety
Food Safety Regulations Food Service
Foreign Language Passenger Relations
Passenger Safety Plane Evacuation

How To Pick the Best Flight Attendant Resume Template

The best resume template for flight attendants has a clean and organized design. It should present your information professionally and look visually appealing. Select a template that prioritizes your most relevant professional accomplishments and key skills. Be sure it allows for bullet points and short paragraphs to make your achievements easy to read and understand. Remember to maintain a balance between creativity and professionalism, so avoid fancy designs and decorative fonts. Choosing the right template for the job will leave a lasting impression on potential employers.

Flight Attendant Text-Only Resume Templates and Examples

Years of Experience
  • Entry-level Entry-level
  • Mid-career Mid-career
  • Senior-level Senior-level

Skyler Thompson 
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Philadelphia, PA 12345

Profile

A bilingual Flight Attendant with one year of experience at American Airlines as a crew member on both domestic and international flights. A proven track record of interfacing effectively with passengers and identifying opportunities to improve the flight experience.

Key Skills

  • Customer Service
  • Communication
  • Passenger Safety
  • French (Fluent)
  • Emergency Evacuation Procedures
  • Flight Operations

Professional Experience

Flight Attendant, American Airlines, Philadelphia, PA
July 2022 – Present

  • Deliver high-quality customer service and support to passengers across various ethnicities and cultural backgrounds, communicate with empathy and patience, and provide solutions to passenger issues, resulting in a 93% satisfaction rating
  • Conduct cabin preparations prior to flight departure and deliver presentations to passengers on safety protocols and flight etiquette
  • Serve meals to pilots and passengers, provide information on menu items and ingredients, and address in-flight needs

Airline Customer Service Agent, American Airlines, Philadelphia, PA
June 2021 – July 2022

  • Coordinated with airline teams to ensure appropriate accommodations for passenger needs and resolve issues with compassion and understanding
  • Managed check-in procedures to verify travel documents and ensured compliance with baggage weight restrictions before boarding

Certifications

  • Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2023
  • CPR Certified, American Heart Association, 2023

Education

Bachelor of Arts (B.A.) Communication
Temple University, Philadelphia, PA September 2017 – June 2021

 Anthony Gentile
(123) 456-7890
[email protected]
LinkedIn | Portfolio
San Francisco, CA 12345

Profile

A customer-oriented Flight Attendant with six years of experience and over 3,000 domestic and international flight hours. A proven track record of calming passengers during emergency landings, performing CPR, and ensuring compliance with flight safety protocols.

Professional Experience

Corporate Cabin Attendant, Delta Airlines, San Francisco, CA
October 2020 – Present

  • Review private jet customer profiles, provide accommodations according to passenger needs, and identify opportunities to enhance the flight experience
  • Deliver quality service to private and business jets with up to 50 passengers and prepare and serve upscale food and beverages to VIP clients
  • Provide accommodations for individual needs, and maintain a 90% satisfaction score
  • Attend regular flight safety tracking for both large and small business jets

Flight Attendant, Delta Airlines, San Francisco, CA
June 2017 – October 2020

  • Provided exceptional service to passengers on both domestic and international flights and collaborated with flight attendants and pilots during pre-flight briefings to discuss weather conditions, service plans, and safety protocols
  • Developed and delivered engaging pre-flight safety presentations to passengers and utilized upselling techniques to increase food sales by 15%

Key Skills

  • Flight Safety
  • Customer Service
  • Conflict Resolution
  • Emergency Medical Care
  • Italian (Fluent)

Certifications

  • Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2016
  • CPR Certified, American Heart Association, 2016

Education

Bachelor of Arts (B.A.) Tourism & Hospitality
University of San Francisco, San Francisco, CA September 2013 – June 2017

Aliya Jackson
(123) 456-7890
[email protected]
LinkedIn | Portfolio
New York, NY 12345

Profile

A Flight Attendant Supervisor with 10+ years of experience and 8,000 flight hours, specializing in customer service, passenger safety, and team management. A customer-focused leader with a proven track record of managing 150+ flight attendants.

Professional Experience

Flight Attendant Supervisor, Frontier Airlines, New York, NY
December 2017 – Present

  • Manage a large team of over 120+ flight attendants, provide training on catering, VIP service, flight procedures, and safety protocols, and establish a forward-thinking work culture centered on accountability and collaboration
  • Conduct performance evaluations and develop new training programs to enhance service delivery and conflict resolution skills, resulting in a 91% passenger satisfaction average
  • Create flight attendant schedules, track attendance, and address shift vacancies
  • Address passenger complaints and serve as liaison between customers and flight crew

Flight Attendant, Frontier Airlines, New York, NY
June 2013 – December 2017

  • Delivered exceptional service to passengers and crew, provided support during medical emergencies, and ensured compliance with flight safety procedures
  • Provided training to 10+ new flight attendants on customer service best practices and safety protocols, contributing to a 91% satisfaction rating across the team
  • Conducted pre-flight inspections, performed in-flight security and exit checks, and coordinated with airport security teams to de-escalate situations

Key Skills

  • Team Management
  • Flight Safety
  • Customer Service
  • Training & Development
  • Flight Operations

Certifications

  • Travel and Tourism Professional (TTP), IATA, 2016
  • Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2013
  • CPR Certified, American Heart Association, 2013

Education

Bachelor of Arts (B.A.) Tourism & Hospitality
Columbia University, New York, NY September 2009 – June 2013

Frequently Asked Questions: Flight Attendant Resume Examples and Advice

What are common action verbs for Flight Attendant resumes?+

We understand that writing the professional experience section of a resume can be tricky, especially when it comes to finding the right words to describe your work as a flight attendant. To help you break through this barrier, we curated a list of common action verbs you can use to convey your responsibilities. These powerful verbs will add a dynamic touch to your resume, allowing you to better articulate your duties and achievements. Consider using these words in your flight attendant resume:

Action Verbs
Administered Assessed
Assisted Collaborated
Communicated Conducted
Coordinated Delivered
Directed Enhanced
Ensured Evaluated
Executed Identified
Implemented Improved
Led Managed
Oversaw Performed

How do you align your resume with a job description?+

Between 2021 and 2031, the Bureau of Labor Statistics projects that job growth for flight attendants will increase by an impressive 21 percent. This jump will add more than 22,000 new jobs over the next decade. As applicants flood the market to meet this demand, you’ll need a resume that stands out above the rest. Especially if you have a specific flight attendant job opening in mind, it’s highly recommended you tailor your resume accordingly. To align your flight attendant resume with the job description, carefully analyze the requirements and responsibilities outlined in the job posting. Incorporate relevant keywords and phrases into your resume, showcasing how your skills and experiences align with the employer’s needs.

What is the best Flight Attendant resume format?+

The usual resume format for flight attendants is chronological. This layout highlights your work experience in reverse chronological order, showcasing your career progression and longevity in the industry. It allows hiring managers to easily see your relevant experience and assess your tenure with previous airlines or companies. However, a combination format may be beneficial if you have employment gaps or are transitioning from a different field to the flight attendant role. This format combines the chronological and functional formats, emphasizing both skills and work history. A well-designed resume will enhance your job search by appropriately presenting your qualifications and capturing the attention of hiring managers.

Expert Advice: Include a cover letter with your resume

A well-written cover letter significantly boosts your chances of securing an interview. The secret to crafting a compelling cover letter is customizing it for the specific organization you’re applying to. Our cover letter guide provides valuable insights on how to create an impactful cover letter tailored to your industry. Explore both our customer service representative and bartender cover letter guides for relevant examples in related fields.

Frank Hackett headshot

Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).