How To Write a Flight Attendant Resume
Flight attendants need a well-crafted resume to obtain new opportunities in the aviation industry. Your resume displays your experience and is a powerful tool to showcase your dedication to exceptional customer service. It also highlights special skills like medical training and upholding safety standards. We’ll lead you through the process of creating a flight attendant resume recruiters will notice.
- Entry-Level
- Mid-Career
- Senior-Level
1. Write a dynamic profile summarizing your flight attendant qualifications
Make a strong first impression by writing an impactful resume profile. Be concise and engaging, capturing your unique blend of skills and experiences in two to three sentences. Tailor your profile to each flight attendant position using keywords from the job description. Customization is key, so highlight relevant certifications, language fluency, and specific expertise, such as in-flight medical training. Focus on demonstrating your passion for providing an unparalleled passenger experience and your commitment to maintaining the highest safety standards. This paragraph sets the stage for the rest of your resume, enticing recruiters to dive deeper into your qualifications.
Senior-Level Profile Example
A flight attendant supervisor with over 10 years of experience and 8,000 flight hours, specializing in customer service, passenger safety, and team management. A customer-focused leader with a proven track record of managing over 150 flight attendants.
Entry-Level Profile Example
A bilingual flight attendant with one year of experience at American Airlines as a crew member on both domestic and international flights. A proven track record of interfacing effectively with passengers and identifying opportunities to improve the flight experience.
2. Create a powerful list of your flight attendant experiences
As you construct your professional experience section, feature accomplishments demonstrating your value as a flight attendant. Quantify your experiences wherever possible, emphasizing the number of passengers served, flights managed, or outstanding customer feedback received. These results highlight your impact and show potential employers that you possess the skills they seek.
Add a dynamic element to your experience by starting each bullet point with an action verb to convey a sense of proactivity and drive. Remember, this section is your opportunity to paint a vivid picture of your expertise, professionalism, and ability to achieve results through excellent service in the skies.
Senior-Level Professional Experience Example
Flight Attendant Supervisor, Frontier Airlines, New York, NY
December 2017 – present
- Manage a large team of over 120 flight attendants, provide training on catering, VIP service, flight procedures, and safety protocols, and establish a forward-thinking work culture centered on accountability and collaboration
- Conduct performance evaluations and develop new training programs to enhance service delivery and conflict resolution skills, resulting in a 91% passenger satisfaction average
- Create flight attendant schedules, track attendance, and address shift vacancies
- Address passenger complaints and serve as liaison between customers and flight crew
Entry-Level Professional Experience Example
Flight Attendant, American Airlines, Philadelphia, PA
July 2022 – present
- Deliver high-quality customer service and support to passengers across various ethnicities and cultural backgrounds, communicate with empathy and patience, and provide solutions to passenger issues, resulting in a 93% satisfaction rating
- Conduct cabin preparations prior to flight departure and deliver presentations to passengers on safety protocols and flight etiquette
- Serve meals to pilots and passengers, provide information on menu items and ingredients, and address in-flight needs
3. Include flight attendant-related education and certifications
When crafting your flight attendant resume, it’s essential to highlight pertinent education, coursework, and certifications. In your education section, begin with your highest earned degree. Relevant degrees may include those in hospitality, tourism, or other related fields. List the degree name, institution name, location, and completion date.
If applicable, create a separate section specifically for certifications. List those such as CPR and First Aid, aviation safety training, language proficiency, or any additional specialized courses you’ve completed. Again, give the certification name, issuing organization, and date obtained.
Education
Template
- [Degree Name]
- [School Name], [City, State Abbreviation] [Dates Enrolled]
Example
- Bachelor of Arts (B.A.) Tourism & Hospitality
- Columbia University, New York, NY September 2009 – June 2013
Certifications
Template
- [Certification Name], [Awarding Organization], [Completion Year]
Example
- Travel and Tourism Professional (TTP), IATA, 2016
- Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2013
4. List key flight attendant skills and proficiencies
Including relevant professional skills is a great way to give hiring managers a clear understanding of your qualifications. When listing skills, emphasize those directly related to the position you’re applying for. Demonstrating a solid and suitable skill set will undoubtedly capture the attention of hiring managers. The list below will give you a good idea of the skills you may want to include on your flight attendant resume:
| Key Skills and Proficiencies | |
|---|---|
| Airport codes | Airport operations |
| Baggage procedures | Communication |
| Conflict resolution | CPR/AED |
| Customer service | De-escalation techniques |
| Emergency evacuation procedures | Emergency medical care |
| Federal Aviation Administration (FAA) regulations | First Aid certified |
| Flight operations | Flight safety |
| Food safety regulations | Food service |
| Foreign language | Passenger relations |
| Passenger safety | Plane evacuation |
How To Pick the Best Flight Attendant Resume Template
The best resume template for flight attendants has a clean and organized design. It should present your information professionally and look visually appealing. Select a template that prioritizes your most relevant professional accomplishments and key skills. Be sure it allows for bullet points and short paragraphs to make your achievements easy to read and understand. Remember to maintain a balance between creativity and professionalism, so avoid fancy designs and decorative fonts. Choosing the right template for the job will leave a lasting impression on potential employers.
Flight Attendant Text-Only Resume Templates and Examples
- Entry-Level
- Mid-Career
- Senior-Level
Anthony Gentile
(123) 456-7890
[email protected]
LinkedIn | Portfolio
San Francisco, CA 12345
Profile
A customer-oriented Flight Attendant with six years of experience and over 3,000 domestic and international flight hours. A proven track record of calming passengers during emergency landings, performing CPR, and ensuring compliance with flight safety protocols.
Professional Experience
Corporate Cabin Attendant, Delta Airlines, San Francisco, CA
October 2020 – Present
- Review private jet customer profiles, provide accommodations according to passenger needs, and identify opportunities to enhance the flight experience
- Deliver quality service to private and business jets with up to 50 passengers and prepare and serve upscale food and beverages to VIP clients
- Provide accommodations for individual needs, and maintain a 90% satisfaction score
- Attend regular flight safety tracking for both large and small business jets
Flight Attendant, Delta Airlines, San Francisco, CA
June 2017 – October 2020
- Provided exceptional service to passengers on both domestic and international flights and collaborated with flight attendants and pilots during pre-flight briefings to discuss weather conditions, service plans, and safety protocols
- Developed and delivered engaging pre-flight safety presentations to passengers and utilized upselling techniques to increase food sales by 15%
Key Skills
- Flight Safety
- Customer Service
- Conflict Resolution
- Emergency Medical Care
- Italian (Fluent)
Certifications
- Flight Attendant Certificate of Demonstrated Proficiency, FAA, 2016
- CPR Certified, American Heart Association, 2016
Education
Bachelor of Arts (B.A.) Tourism & Hospitality
University of San Francisco, San Francisco, CA September 2013 – June 2017
Frequently Asked Questions: Flight Attendant Resume Examples and Advice
What are common action verbs for flight attendant resumes?-
We understand that writing the professional experience section of a resume can be tricky, especially when it comes to finding the right words to describe your work as a flight attendant. To help you break through this barrier, we curated a list of common action verbs to convey your responsibilities. These powerful verbs allow you to better articulate your duties and achievements. Consider using these words in your flight attendant resume:
| Action Verbs | |
|---|---|
| Administered | Assessed |
| Assisted | Collaborated |
| Communicated | Conducted |
| Coordinated | Delivered |
| Directed | Enhanced |
| Ensured | Evaluated |
| Executed | Identified |
| Implemented | Improved |
| Led | Managed |
| Oversaw | Performed |
How do you align your resume with a job description?-
Between 2021 and 2031, the Bureau of Labor Statistics projects that job growth for flight attendants will increase by an impressive 21%. This jump will add more than 22,000 new jobs over the next decade. As applicants flood the market to meet this demand, you'll need a resume that stands out above the rest. Especially if you have a specific flight attendant job opening in mind, it's highly recommended you tailor your resume accordingly.
Carefully analyze the requirements and responsibilities outlined in the job posting. Incorporate relevant keywords and phrases into your resume, showcasing how your skills and experiences align with the employer's needs.
What is the best flight attendant resume format?-
The usual resume format for flight attendants is chronological. This layout highlights your work experience in reverse chronological order, showcasing your career progression and longevity in the industry. It allows hiring managers to easily see your relevant experience and assess your tenure with previous airlines or companies.
However, a combination format may be beneficial if you have employment gaps or are transitioning from a different field to the flight attendant role. This format combines the chronological and functional formats, emphasizing both skills and work history. A well-designed resume will enhance your job search by appropriately presenting your qualifications and capturing the attention of hiring managers.
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