Delivery Driver Resume Examples
Years of Experience
- 0
- 2-3
- 5-10
- 10+
Shaquille Freeman
(123)-456-7890
[email protected]
12 Main Avenue, San Francisco, CA 45678
Profile
Enthusiastic college graduate with excellent teamwork skills and ability to work to tight deadlines. Able to multitask, work effectively under pressure and communicate clearly with colleagues and customers. Strong knowledge of local geography and GPS and navigation apps.
Key Skills
- Working to tight deadlines
- Excellent time management
- Warm and friendly customer service
- Resolving problems and queries
- Experience using GPS and navigation apps
- Knowledge of local routes and traffic laws
- Driving safely in adverse weather conditions
- Strong multitasking
Education
Bachelor of Communication Studies
University of San Francisco, San Francisco, CA, September 2016-June 2020
Related Coursework:
- Communication Between Cultures
- Argumentative Analysis and Advocacy
- Organization Communication
- Communication and Persuasion
Professional Experience
Sales Associate, Footlocker, San Francisco, CA, April 2018-Present
- Manage time independently to meet and exceed personal and team productivity targets
- Engage positively with customers to ensure an excellent in-store experience reflecting the brand image
- Maintain a thorough knowledge of products available and communicate this clearly to customers
- Solve customer problems and offer swift resolutions to ensure satisfaction and build brand loyalty
Server, Hard Rock International, San Francisco, CA, September 2016 – March 2018
- Maintained a clean and presentable working environment and performed maintenance checks on equipment
- Organized time effectively to provide prompt service and make sure all customers’ needs were met
- Delivered outstanding customer service and answered queries punctually and politely
- Accurately carried out cash transactions and other forms of payment using the point-of-sale system
Certification
- Valid Driver’s License
Jerome Mullings
(333) 211-1111
[email protected]
1977 Northbridge Blvd., Waycross, GA 31503
Profile
Safety-focused Delivery Driver with two years of experience in customer service and time management principles. Adept at delivering orders according to customer expectations in a timely, professional manner.
Key Skills
- Excellent verbal communication skills
- Valid driver’s license, clean driving record and current auto insurance (Safe Driver)
- Able to lift objects weighing 50 lbs. or more
- Strong familiarity with local routes and a good sense of direction
- Solid math skills
- Time management
- Perfect attendance
Education
High School Diploma,
Ware County High School, Waycross, GA, 2018
- Quarterback and Captain, Varsity Football Team (2016-2017 & 2017-2018 seasons)
Professional Experience
Delivery Specialist, Sally’s Floral Delights, Waycross, GA
January 2019 – Present
- Loading customer orders into the delivery van — approximately 15 per day
- Taking arrangements to customers’ homes, offices, area funeral homes, and offices
- Obtaining signatures for proof of receipt
- Receiving customers’ orders and collecting payment
- Confirming deliveries on wire service orders
- Unpacking floral freight deliveries and organizing flowers in the cooler and workspace
- Inspecting inventory and arrangements for damages and reporting issues to the florist
- Cleaning delivery van and work areas
- Maintaining a professional appearance and attitude when working with customers and staff
Part-Time Pizza Delivery Driver, Hungry Howie’s Pizza, Waycross, GA
July 2017 – December 2018
- Confirmed client orders
- Delivered orders to customers
- Received cash and credit payments
- Returned unpaid customer orders
- Adhered to road safety protocols and traffic regulations
Braydon Hunt
(123)-456-7890
[email protected]
123 My Street, San Francisco, CA 56789
Profile
Accomplished delivery driver with seven years’ experience meeting tight delivery deadlines and offering outstanding customer service. Able to manage own time efficiently and work effectively in a fast-paced role. Can communicate clearly with colleagues and customers, with a focus on meeting and exceeding client expectations to increase brand loyalty.
Professional Experience
Package Delivery Driver, UPS, San Francisco, CA
January 2014 – Present
- Safely load, lower, and carry large packages weighing up to 70 pounds
- Drive manual transmission delivery vehicles safely according to local traffic laws in all weather conditions to protect employer’s property and the public
- Manage time carefully to provide a punctual and friendly service to customers in line with the company’s brand image
- Support less experienced team members to develop customer service skills and local route knowledge
Food Delivery Driver, Safeway, San Francisco, CA
November 2013 – January 2014
- Maintained cleanliness of delivery vehicle and performed vehicle safety checks before starting a shift
- Effectively utilized Safeway’s GPS, following the most efficient routes to make timely deliveries in heavy traffic
- Loaded and organized goods carefully to prevent damage and ensure all deliveries arrived in perfect condition
- Reported delays and traffic incidents to the management team
Education
High School Diploma
Balboa High School, San Francisco, CA, September 2009 – July 2013
Key Skills
- Handle long shifts on multi-drop routes
- Vehicle maintenance
- Warm and friendly customer service
- Timekeeping and meeting challenging deadlines
- Working collaboratively with a team
- Strong knowledge of local routes and traffic restrictions
Certifications
- Valid Driver’s License
- CDL Class B, expires August 2021
Lionel M. Pitts
(123) 777-8888
lmpitts[email protected]
1290 Post Drive, #562, Richmond, VA 23173
Profile
Customer-oriented delivery driver with over 10 years of experience in meeting shipping deadlines with a perfect safety record. Adept at receiving and stocking inventory and maintaining accurate records on computer and mobile systems.
Professional Experience
Delivery Driver, Richmond Equipment Movers, Richmond, VA
May 2018 – Present
- Executing daily pre-trip safety inspections on a 16-foot box truck
- Deliver approximately 15 deliveries per day in an eight-hour window, covering over 300 miles daily
- Applying knowledge of applicable regulations, safety standards, and company policies
- Complying with hazardous material regulations
- Verifying and completing required reports and documentation
- Communicating with customers to determine pickup or delivery needs
- Following dispatch instructions and communicating with dispatch regarding arrivals, delays, and equipment issues
Delivery Driver, FedEx, Richmond, VA
June 2014 – April 2018
- Loaded and unloaded delivery truck
- Inspected vehicle before and after every daily route
- Secured packages safely to avoid damages
- Maintained delivery log for pickup and delivery of products
- Provided courteous, efficient pickup, and delivery of customer parcels
Delivery Driver, Here We Go Tech Shippers, Colonial Heights, VA
September 2010 – June 2014
- Ensured that all merchandise was clean and operable prior to delivery
- Loaded, secured and protected products in the delivery vehicle for safe transport
- Offloaded, installed and demonstrated merchandise to achieve customer satisfaction
- Performed routine service calls, product exchanges, and returns
- Cleaned and certified personally returned merchandise
Education
Truck Driving Training Certification
Southside Virginia Community College, South Boston, VA, 2009
Key Skills
- Excellent verbal and written communication skills
- Basic computer skills
- Perfect attendance record
- Spotless driving record
- Strong time management skills
- Can lift up to 75 pounds
Certifications
- CDL License B and C through June of 2022
Common Key Skills and Action Verbs for Delivery Driver Resumes
When applying for a job, it’s critical to include the right combination of skills and action words to attract positive attention from the Applicant Tracking System (ATS). It may automatically sort resumes into categories based on qualifications using only the frequency and words used in your resume. Looking at the number of keywords and phrases that match what the hiring manager is searching for, the ATS is often the first hurdle. The more targeted keywords you include, the more likely you are to get a resume through the ATS and in the hands of a hiring manager ready to schedule some interviews.
| Key Skills & Proficiencies | |
|---|---|
| Attention to detail | Box truck |
| CDL license (A, B and/or C) | Customer service |
| GPS platforms | Hand truck |
| Map reading | Navigational skills |
| Package delivery | Pallet jack |
| Time management | Truck driver |
| Action Verbs | |
|---|---|
| Clean | Communicate |
| Coordinate | Deliver |
| Drive | Invoice |
| Inspect | Load |
| Pack | Schedule |
| Stock | Track |
| Troubleshoot | Unload |
| Verify | |
Tips for Writing a Better Delivery Driver Resume
Feature your driving skills
As a delivery driver, a clean driving record and experience operating various vehicles are some of the most important skills you can highlight on your resume. The more types of vehicles you have operated, the more flexible you can be when on the road, giving your employer more options for fleet deployment. Be sure to mention indicators that sell your experience, including any specific courses you’ve taken or certifications you might have for vehicles that don’t require licensing, such as forklifts or other warehouse equipment.
Example #1
Good
Clean driving record with zero points on a CDL Class A and C license with more than a decade of experience driving tractor-trailers and similar vehicles.
Bad
Clean driving record
Example #2
Good
Certified in operating forklift, scissor lift and other standard warehouse equipment options to facilitate truck loading and unloading.
Bad
Forklift certified
Mention all licenses and certifications
States often have specific traffic laws and regulations surrounding consumer licensing. However, CDL classifications are based on national regulations and are used to govern larger vehicles, those transporting non-standard cargo or shipping lines that depend on interstate travel. While last-mile delivery drivers may not need any special license qualification or certification to drive a van or box truck, some delivery drivers may focus on commercial customers or industrial materials. The type of driving, specific vehicles and length of travel can all play a role in determining what certifications/licenses a potential hire might need. Tell employers exactly what skills you have and list any certifications that may apply.
Example #1
Good
Certified diesel technician and CDL Class A driver able to maneuver and maintain most tractor-trailer vehicles for long-haul shipping.
Bad
Certified diesel technician, 2009
Example #2
Good
CDL permit holder with a projected full license date of June 2020 for Class A and B vehicles.
Bad
Permit holder
How to Align Your Resume With the Job Description
A job posting might bring in hundreds of potential applicants, all competing for a single opening. Hiring managers sort through these applicants to find the few that best meet the job description, so it’s critical to show exactly how your experience is a good fit. Reading through the job posting and using some matching language is a great way to help pass the first hurdle. Be sure to focus on skills and experiences that are specific to that job posting.
Start with a read-through of the description. In most cases, hiring managers tend to put the skills and experiences most critical to the position at the top. Anything that makes the list more than once should also get a featured place on your resume. Take the generic information pulled from the job description and turn it into organic and specific descriptions of your own skills and experiences.
Example Delivery Driver Job Description
Home Building Co is a national leader in building projects and other home improvement supplies, delivering everything from raw lumber to appliances. Your passion for exceptional customer service will show as you meet customers, assist with unloading and meet various tight deadlines. Applicants must be able to operate different warehouse machinery to streamline loading and maintain a clean and clear CDL Class A license for delivery in the tri-state area.
Responsibilities:
- Load trucks for last-mile deliveries to primarily residential customers
- Communicate about potential obstructions such as grade and doorways that may inhibit deliveries for heavy appliances
- Schedule installation as needed for some deliveries
- Troubleshoot address errors and confirm adjusted delivery data
- Keep truck clean and organized, presenting a good face to customers
- Create positive customer experiences by meeting delivery guarantees
Qualifications:
- CDL Class A license
- Experience operating a pallet jack and forklift
- 4-5 years of commercial driving experience
- Clean driving record, no DUIs or other moving violations
- Customer service experience is a plus
- Detail-oriented
- Proficient in using GPS and maps for route planning
The job description shows that the ideal job applicant should have the following qualities and experience:
- Customer service
- Loading and unloading
- Warehouse equipment experience (specifically forklift and pallet jack)
- Meets scheduled deadlines
- Clean driving record
- CDL Class A license holder
- Detail-oriented
Taking the shortlist of words and phrases you’ve pulled from the job description, work them into your resume organically. Below is an example of how to use information from the job posting to target a specific position.
Delivery Driver Work Experience Example
Package Delivery Driver, ISPS, Philadelphia, PA
December 2011 – April 2020
- Delivered high-value loads from within the tristate area from one shipping hub to another via a tractor-trailer
- Maintained a clean CDL Class A license and assisted with loading and unloading trucks
- Used pallet jacks and other warehouse equipment for last-mile delivery to residential addresses
- Met delivery windows consistently, delivering exceptional customer satisfaction ratings and quality customer service in the event of an issue