Automotive Technician Resume Examples
Years of Experience
- Entry-level
- Mid-Career
- Senior-level
Geneva Holloway
(468) 864-4680
[email protected]
123 My Street, Columbus, OH 87654
Profile
An Automotive Technician with two years of experience, specializing in preventative maintenance, automotive repair, customer service, and safety. A proven track record of diagnosing and repairing domestic and imported vehicles.
Professional Experience
Automotive Technician, CarMax, Columbus, OH
July 2021 – Present
- Interface with customers to evaluate concerns, vehicle safety, and repairs, communicate complex technical information, and build relationships based on transparency and integrity, resulting in 74% repeat business in 2021
- Utilize computerized diagnostic systems to detect and diagnose mechanical faults with 99%+ accuracy and recommend repair options
- Generate realistic, itemized estimates and create customer invoices, provide accurate cost assessments, and ensure compliance with health and safety standards
Automotive Technician, Amerit Fleet Solutions, Columbus, OH
January 2020 – July 2021
- Leveraged diagnostic technologies to accurately assess vehicle performance
- Collaborated with experienced technicians to generate effective solutions to issues arising in medium-duty fleet vehicles
- Performed routine maintenance of cars and vans under supervision to ensure road worthiness
- Communicated clearly with clients to explain vehicle diagnoses and proposed actions, achieving a 97% positive rating following feedback
Key Skills
- Automotive Repair
- Engine Performance Analysis
- Manual Transmission Systems
- Customer Service
- Health and Safety
Education
Associate of Science in Automotive Technology
COLUMBUS STATE COMMUNITY COLLEGE, Columbus, OH, September 2018 – July 2020
Jason Simpson
(987) 789-9876
[email protected]
234 Address Boulevard, Louisville, KY 43234
Profile
An Automotive Technician with five years of professional experience, specializing in vehicle maintenance, auto repair, diesel engines, and customer service. A proven track record of building long-term customer relationships and driving repeat business. Adept at diagnosing complex faults and mechanical issues to ensure vehicle safety.
Professional Experience
Senior Automotive Technician, SureSale, Louisville, KY
July 2018 – Present
- Utilize computer diagnostic systems to detect mechanical problems in vehicles and assess road worthiness, achieving a 99.8% accuracy rating in 2020
- Mentor and monitor a team of 20 mobile technicians, acting as an escalation point for complex diagnostic issues, and provide training to ten new hires per year
- Promote the company’s verification process to large dealerships, securing an 89% contract renewal rate over two years
Automotive Technician, Superior Vans and Mobility, Louisville, KT
July 2013 – July 2018
- Installed adaptive equipment and driving aids to improve vehicle accessibility for people with limited mobility and wheelchair users
- Established a quick customer rapport and managed relationships carefully, securing a 78% repeat custom rate
- Performed routine maintenance on adaptive technologies to reduce fault development by an average of 23% per year
- Leveraged computerized diagnostic tools to detect problems and recommend practical solutions
Education
Associate of Applied Science in Automotive Technology
BLUEGRASS COMMUNITY AND TECHNICAL COLLEGE, Lexington, KY, September 2011 – June 2013
Key Skills
- Automotive Repair
- Preventative Maintenance
- Adaptive Equipment
- Customer Service
- Team Leadership
Certifications
- Brake Repair Certification, August 2013
Bernard Murphy
(135) 531-1357
[email protected]
753 Main Boulevard, Providence, RI 08642
Profile
A Master Automotive Technician with 10+ years of experience delivering quality services to domestic vehicle owners. A strong history of building and leading dynamic auto repair teams in high volume repair centers. Adept at identifying opportunities to drive continuous improvement and enhance operational effectiveness.
Professional Experience
Master Automotive Technician, Pep Boys, Providence, RI
September 2017 – Present
- Translate complex technical problems to customers, identify cost effective solutions, and educate clients on long-term vehicle health, resulting in a consistent 5-star average rating
- Leverage advanced computer systems to diagnose brake and hydraulic problems, generate appropriate repair plans, and serve as the escalation point for complex auto repair projects
- Manage a team of 15 automotive technicians, evaluate performance, provide coaching and mentorship, and achieve a 91% retention rate in 2021
Automotive Technician, Firestone Complete Auto Care, Providence, RI
July 2009 – September 2017
- Performed research on particular vehicles and parts before appointments, improving operational efficiency by 65% over three years
- Conducted vehicle testing and safety checks, diagnosed faults, and utilized findings to identify technical solutions, recommend repairs, and perform preventative maintenance using findings to suggest repair and maintenance work
- Maintained a hygienic, hazard-free working environment and ensure compliance with OSHA safety and federal vehicle regulations
Education
Associate of Science in Automotive Technology
NEW ENGLAND INSTITUTE OF TECHNOLOGY, East Greenwich, RI, September 2007 – June 2009
Key Skills
- Brake Repair
- Computer Diagnostics
- Hydraulics
- Customer Service
- Staff Development
Common Key Skills and Action Verbs for Automotive Technician Resumes
With such a high volume of applicants, hiring managers must take advantage of applicant tracking systems (ATS) to help make the hiring process more efficient. An ATS scans and evaluates resumes for relevant key skills and phrases according to the job description criteria. Including as many of these keywords and phrases might help an ATS connect you with the hiring manager and improve your chances of getting an interview.
Key Skills & Proficiencies | |
---|---|
AC maintenance and repair | Analysis |
Auto body repair | Automotive knowledge |
Brake repair and maintenance | Communication |
Computer skills | Computer systems |
Customer service | Detail-oriented |
Diagnostics | Efficiency |
Electrical systems | Engine and fuel systems |
Learning | Organization |
Problem-solving | Safety management |
Technical knowledge | Time management |
Action Verbs | |
---|---|
Analyze | Build |
Communicate | Conduct |
Diagnose | Identify |
Inspect | Install |
Lead | Maintain |
Manage | Repair |
Replace | Service |
Supervise | Test |
Tips for Writing a Better Automotive Technician Resume
Showcase your automotive specializations and skills
As automotive technology changes and advances, it’s critical to highlight your technical skills and specializations. Electric and hybrid vehicles are becoming more common and have their own technical specifications, so it’s valuable to demonstrate that skill. Many automotive technicians are also required to service a wide variety of vehicles, which means you should show the hiring manager your diagnostic, repair and maintenance versatility and skill level. These points can be included in your key skills or professional experience bullets.
Example #1
Good
Specialized in electric and hybrid vehicle repair and maintenance, achieving top marks during electric and hybrid automotive technician training classes.
Bad
Electric and hybrid vehicle repair and maintenance.
Example #2
Good
Expert level skill in diagnosis and repair and recognized by city-wide automotive service awards.
Bad
Diagnosis and repair.
Quantify your automotive technician experience on your resume
Detailing your skills and experience in quantifiable terms helps show the hiring manager the full scope of your abilities. A clear and measurable example of your abilities gives an impression of how you might succeed in the job. Try to answer questions like “how much?” or “how many?” For automotive technicians, consider measurables that show that you can work quickly and effectively while also maintaining customer satisfaction.
Example #1
Good
Performed repair and maintenance services effectively and efficiently, completing jobs an average of 20% faster than shop average.
Bad
Performed repair and maintenance services.
Example #2
Good
Recognized by management and customers for exceptional diagnostic skills, achieving customer satisfaction scores of 93%.
Bad
Recognized for diagnostic skills.
How to Align Your Resume With the Job Description
As you’re searching for job opportunities, you will look for those that fit your specializations, skills and experience level. Likewise, hiring managers review many applicants and their individual qualifications to make sure that they’re hiring a good fit. To have the best chance at getting an interview with your preferred organization, you need to make sure that you demonstrate how you meet the qualifications for the job.
That’s why it’s important to make your resume specific to the job description. Review the job description and scan for qualifications and criteria that are mentioned first and throughout because these will be the qualities that hiring managers are looking for. Then, write your resume to emphasize how your skill set aligns with the job requirements. The better your resume matches the job description, the better your chance of getting an interview.
Example Automotive Technician Job Description
Our automotive service and repair shop is seeking an automotive technician to join our team. Automotive technicians are responsible for the diagnosis, maintenance and repair of vehicles. We maintain a high standard of customer service and satisfaction. Automotive technicians are expected to complete a high volume of work, sometimes involving more complex or specialized jobs, so an efficient and effective work style is a must.
Responsibilities:
- Perform diagnosis, maintenance and repair on customer vehicles
- Use diagnostic tools and computers to identify vehicle systems failures
- Inspect, test and analyze customer vehicles for basic automotive functions
- Communicate estimates and repairs and demonstrate exceptional service to customers
- Comply with all safety standards
- Pursue technical knowledge on an ongoing basis as automotive technology changes and develops, including electric and hybrid vehicle knowledge
Qualifications:
- Diploma or associate degree in mechanics or related field
- Automotive training or equivalent experience
- Valid driver’s license
- Ability to lift heavy objects and perform physical work
- Ability to read, interpret and write technical documents and records
According to the job description, the ideal job applicant should have the following skills and experience:
- Diagnosis, repair and maintenance
- Communication skills
- Customer service
- Analytical skills
- General automotive technical knowledge
- Electric and hybrid vehicle knowledge
- Efficiency
Craft your resume to include your matching qualifications, skills and experience. Below, see an example of how to integrate those qualifications into your resume to match the job description:
Automotive Technician Work Experience Example
Automotive Technician, Moore Automotive Repair, Dallas, TX
February 2015 – December 2020
- Diagnosed, repaired and maintained a high volume of customer vehicles, including electric and hybrid vehicles
- Demonstrated dedication and expertise in various automotive systems maintenance by servicing a wide variety of vehicle years, makes and models
- Performed routine testing and maintenance service and analyzed systems to ensure optimal function, contributing to a 20% increase in repair work brought to the shop
- Communicated all necessary repairs, services and fees to customers while maintaining 94% customer satisfaction
- Responded to high-volume shop needs effectively and efficiently, consistently completing work 25% more quickly than the shop average while ensuring safety compliance and repair quality