Uber Driver Resume Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Jeremy Becker
(234) 678-0123 | [email protected] | Rapid City, SD 42086 | LinkedIn
Profile
Taxi Driver committed to providing top-quality customer service. Skilled at finding the most efficient routes based on time of day and traffic conditions. Strong ability to answer customers’ questions about local landmarks, tourist attractions, and facilities. Bilingual: Fluent in English and Spanish.
Key Skills
- Customer Satisfaction
- Route Planning
- Safe Driving Practices
- Satnav Systems
- Time Management
Professional Experience
Taxi Driver, Rapid Taxi Drivers, Rapid City, SD | April 2022 to Present
- Use satnav and physical maps to plan efficient journeys including multi-drop routes
- Maintain active communication with control handlers, relaying essential information on traffic delays and conditions
- Follow all traffic laws and safe driving procedures, including at night and in wet or snowy conditions
Highlight:
- Achieved a near-perfect (99.5%) customer satisfaction rating in 2022
Delivery Associate, Deliveroo, Rapid City, SD | June 2021 to April 2022
- Delivered customers’ orders quickly and safely
- Followed written and verbal instructions to locate various hard-to-find addresses
- Used detailed knowledge of region to avoid high-traffic areas whenever possible
- Upheld company’s reputation for high service quality and reliability
Highlight:
- Achieved 100%+ of productivity goals
Education
Graduate, Stevens High School, Rapid City, SD | June 2021
Credential
South Dakota Commercial Driver’s License | April 2022
Brooke Griffin
(420) 864-2086 | [email protected] | Bismarck, ND 13579 | LinkedIn
Profile
Reliable Taxi Driver with 5+ years of experience providing high-quality transportation services for a ride-hailing service. Offer strong geographic knowledge of Bismarck and surrounding areas. Skilled at providing customers with useful information on local landmarks and amenities.
Key Skills
- Customer Service & Relations
- Efficiency Improvement
- Local Traffic Avoidance
- Road Safety & Navigation
- Route Planning
- Satnav Systems
- Vehicle Maintenance
Professional Experience
Taxi Driver, Potswork Drive, Bismarck, ND | March 2018 to Present
- Use satellite navigation systems to avoid traffic and find the quickest routes
- Provide sensitive support to customers with disabilities and limited mobility
- Provide high-quality customer assistance at all points
Highlights:
- Slashed average journey time by 23% in 2022
- Achieved and maintained a customer satisfaction rating of 4.7+ stars
Delivery Driver, Spee-Dee Delivery Service, Bismarck, ND | July 2016 to March 2018
- Observed local traffic regulations, speed limits, and safe driving practices, including in snowy and wet weather
- Performed routine car maintenance and safety checks, and kept interior clean and tidy
- Actively communicated with control center about any delays or accidents potentially affecting deliveries or other fleet drivers
Highlight:
- Completed 98% of deliveries ahead of time
Education
Graduate, Century High School, Bismarck, ND | June 2015
Credential
North Dakota Commercial Driver’s License | July 2015
Amy Kim
(876) 543-2109 | [email protected] | San Francisco, CA 75319 | LinkedIn
Profile
Taxi Driver with 11+ years of experience safely transporting passengers around the San Francisco Bay Area. Strong knowledge of local driving laws and speed limits, and skilled at finding the most efficient routes. Calm, professional, and focused on providing high-quality customer experiences.
Key Skills
- Customer Relations & Service
- Driving Safety & Efficiency
- Local Routes & Geography
- Satellite Navigation Systems
- Vehicle Maintenance
Professional Experience
Taxi Driver, Lyft, San Francisco, CA | September 2017 to Present
- Maintain up-to-date knowledge of efficient routes and key landmarks in the San Francisco Bay Area
- Offer a clean, inviting passenger environment at all points
Highlights:
- Used satellite navigation system to avoid traffic and roadwork, reducing arrival delays by 87% in 4 years
- Greeted and served passengers warmly and professionally, achieving a 99.5% customer satisfaction rating
Private Driver, Wingz, San Francisco, CA | August 2012 to September 2017
- Provided detailed, accurate information on local landmarks and amenities
- Maintained close contact with the control office and clearly relayed any issues or delays
Highlights:
- Fostered rapport with new customers and grew a large regular clientele, achieving a 76% repeat business rate
- Managed time carefully to ensure prompt pickups and arrivals, achieving 95% of predicted journey times
Education
Graduate, Lowell High School, San Francisco, CA | June 2012
Credential
Public Passenger Vehicle Driver Permit | July 2012
Common Key Skills and Action Verbs for Uber Driver Resumes
A common problem that hiring managers typically face is receiving more resumes than they could ever hope to read through in detail. To help them find the most suitable individuals as quickly as possible, many turn to Applicant Tracking Systems (ATS) to scan applications for the skills and keywords necessary for the role. Understanding the keywords that show you have the aptitude to be a great Uber driver and including them in your resume can help you get ahead among a sea of generic applications. Most importantly, it can flag your resume to the hiring manager and help secure you an interview.
| Key Skills & Proficiencies | |
|---|---|
| Communication | Customer services |
| Following verbal directions | Local area knowledge |
| Map reading | Road safety |
| Route selection | Satellite navigation systems |
| Vehicle maintenance | |
| Action Verbs | |
|---|---|
| Communicate | Deliver |
| Drive | Ensure |
| Greet | Inspect |
| Maintain | Navigate |
| Plan | Route |
| Transport | Verify |
Tips for Writing a Better Uber Driver Resume
Highlight your driving and navigation ability
Companies, such as Uber, want drivers with excellent road safety awareness and an ability to use satellite navigation systems to find the most efficient routes for their customers. Having detailed local knowledge of motoring laws and traffic hotspots can also work strongly in your favor.
If you’ve worked as a taxi or ride-hailing driver before, you should have no problems demonstrating these attributes on your resume. However, if this is your first time applying for an Uber driver job, any delivery or other driving experience can help show that you have the aptitude for the role. Any impressive performance metrics you have to back up your skills will make your application more compelling.
Example #1
Good
Leveraged detailed knowledge of local routes and traffic patterns to plan the most efficient routes, reducing customer waiting times by 32% in 2020.
Bad
Used local knowledge to get customers from A to B quickly.
Example #2
Good
Delivered hot meals to vulnerable community members around San Francisco by car, meeting 98% of predicted arrival times.
Bad
Delivered food to local seniors.
Don't forget to mention your soft skills
While strong driving and navigation abilities are undoubtedly invaluable to companies like Uber, don’t forget to highlight your relevant soft skills. Excellent customer service is important for these roles. It can be critical in securing repeat customers, and hiring managers want to see that you have the communication skills and professionalism to present the brand well. Check the job description to find out which soft skills the company values, and make sure to include them in your resume.
Example #1
Good
Greeted customers warmly and used detailed local knowledge to answer their queries, resulting in 98% five-star ratings over three years.
Bad
Provided excellent customer service and got good ratings.
Example #2
Good
Communicated clearly with control center colleagues to notify them of traffic and other incidents, reducing over-scheduling by 23%.
Bad
Told colleagues about bad traffic.
How to Align Your Resume with the Job Description
Hiring managers have specific requirements for the type of individuals they want to hire, and looking carefully at the job ad gives you valuable insight into what they’re looking for. Instead of submitting the same catch-all resume for each vacancy, tailoring your resume for each application shows that you understand the company’s priorities.
It’s generally straightforward to figure out which skills and qualifications are most important to employers by analyzing the job description. While many candidates won’t possess every attribute (and hiring managers don’t expect you to), they probably have a few deal-breakers. You can tell what the company considers nonnegotiable by checking what they list first and whether they mention anything more than once. Next, make sure your resume mirrors the job description as closely as possible to help you cinch an all-important interview.
Example Uber Driver Job Description
We’re looking for customer-oriented drivers to join our workforce in and around California. When you drive for Uber, you have total control over your working hours and weekly pay. Work as little or as much as you want — the more you drive, the higher your pay.
Responsibilities:
- Represent Uber professionally and provide warm, attentive customer service
- Maintain your vehicle‘s interior and exterior to a high standard and ensure it is in a safe, roadworthy condition
- Use satellite navigation systems and local knowledge to plan the quickest route
- Follow clients’ directions and facilitate route requests
- Follow all local and national driving laws
- Demonstrate the highest standards of driving safety
Qualifications:
- Clean drivers’ license and comprehensive car insurance
- Own a presentable four-seater car or larger
- At least 1 year’s U.S. driving experience
- Strong communicator
- Ability to work independently
The job description shows that the employer wants someone with the following skills:
- Customer service skills
- Vehicle maintenance
- Safe driving standards
- Following directions
- Knowledge of local routes
- Efficient route planning
- Following motoring laws
- Satnav systems
- Communication skills
- Independent working
Once you’ve figured out what the hiring manager is looking for, you can adapt your resume to show that you’ve got what they’re looking for. Below is a strong example of a resume tailored to the job ad.
Uber Driver Work Experience Example
Ride-Hailing Driver, Lyft, San Francisco, CA
September 2019 – Present
- Plan efficient driving routes using satnav and in-depth knowledge of local traffic hotspots, reducing the average journey time by 23% last year
- Maintain vehicle to a spotless standard and perform regular safety checks, scoring 99.5% for passenger environment in 2020
- Represent the company professionally and provide outstanding customer service, achieving an average satisfaction score of 4.9
- Communicate clearly with customers to decide the most appropriate route, following verbal instructions when necessary