Hair Salon Receptionist Resume Examples
Years of Experience
- 2-3
- 5-10
- 10+
Maja Karlsson
(864) 468-8642
[email protected]
345 Main Avenue, Myrtle Beach, SC 65432
Profile
A Hair Salon Receptionist with three years of experience supporting daily operations for high-volume salons, specializing in customer service, client relations, and appointment scheduling. Adept at interfacing with a diverse range of clientele and team members to deliver a quality customer experience.
Professional Experience
Hair Salon Receptionist, Allison Vogue Hair Salon, Columbia, SC
January 2020 – Present
- Deliver administrative support for daily salon operations, schedule phone appointments for clients, manage hair stylist calendars, and reduce average wait times by 15% by optimizing scheduling
- Greet walk-in customers, create a warm and welcoming atmosphere, and upsell hair care products during checkout to increase monthly sales revenue by over 3K
- Maintain a clean and safe store environment for clients and monitor stock levels for supplies
Hair Salon Receptionist, Sadie’s Beauty Salon, Myrtle Beach, SC
June 2019 – September 2019
- Fielded phone inquiries from potential customers, scheduled appointments, managed bookings for hair stylists, and communicated in a calm and professional manner
- Coordinated online appointment scheduling using the digital calendar system
- Recommended and sold beauty and hair care products based on customer needs
Key Skills
- Customer Service
- Calendar Management
- Client Relations
- Administrative Support
- Communication
Education
Associate of Science in Business Administration
UNIVERSITY OF SOUTH CAROLINA, Columbia, SC, September 2019 – June 2021
James Robertshaw
(876) 567-8765
[email protected]
765 Main Road, Detroit, MI 32109
Profile
A Hair Salon Receptionist with seven years of experience providing high-quality administrative support to luxury salons in fast-paced business environments. A strong history of managing calendars and coordinating daily salon operations, including overseeing digital booking systems and inventory supply.
Professional Experience
Hair Salon Receptionist, Great Snips, Detroit, MI
September 2017 – Present
- Manage the digital calendar system and schedule client appointments for a luxury salon, improve operational workflows, and reduce scheduling conflicts to increase customer satisfaction by 15%
- Respond to email and phone inquiries promptly and professionally and achieve recognition from management for client relations skills
- Upsell the salon’s hair care product line, exceeding 65% of individual sales targets in 2021
Hair Salon Receptionist, Ulta Beauty, Detroit, MI
July 2014 – September 2017
- Built a warm and professional rapport with new and long-term customers, promote salon special offers and loyalty programs, and contribute to a retention increase of 53% in 2016
- Maintained accurate client records according to strict data protection protocols
- Exceed monthly sales quotas for salon products by 10%-15% month over month
Education
Associate of Science in Business Administration
WAYNE STATE UNIVERSITY, Detroit, MI, September 2012 – June 2014
Key Skills
- Calendar Management
- Upselling Techniques
- Communication
- Appointment Scheduling
- Administrative Support
Lindsay Daniels
(123) 456-7890
[email protected]
789 First Street, Durham, NC 27517
Profile
A results-driven Hair Salon Receptionist with 10+ years of professional experience, specializing in operations management, administrative support, and calendar management. A strong history of improving operational processes and efficiency for high-volume, luxury salons.
Professional Experience
Salon Receptionist, The Hair Shop, Charlotte, NC
March 2012 – Present
- Coordinate daily operations for a high-volume salon with 30+ daily clients, upsell hair products based on client needs, and generate a 5% increase in monthly product sales
- Create and update training guides and on-boarding materials for new hires
- Research and implement a new scheduling software resulting in a $6K reduction in annual operating costs
- Develop and manage a hair donation program to benefit those suffering from hair loss
Salon Receptionist, Bella’s Salon, Raleigh, NC
August 2010 – March 2012
- Managed appointment bookings and calendars for 10+ hair stylists and implemented new incentives for client referrals, resulting in a 25% increase in monthly bookings
- Oversaw inventory supplies, equipment, and hair cutting tools for stylists and maintained a clean store environment in compliance with state health regulations
Education
Associate in Applied Science of Cosmetology
GASTON COLLEGE, Dallas, NC, September 2008 – May 2010
Key Skills
- Customer Service
- Administrative Support
- Salon Management
- Client Relations
- Calendar Management
Common Key Skills and Action Verbs for Hair Salon Receptionist Resume
When you create a resume to become a receptionist at a hair salon, a hiring manager will briefly skim through your resume or use an Applicant Tracking System (ATS) that scans through your resume for phrases and keywords related to your job. Your resume won’t ever be read by the hiring manager if some of those keywords aren’t in your resume. Ideally, you want to naturally place as many of those keywords in your resume as possible.
| Key skills & proficiencies | |
|---|---|
| Appointment booking | Attention to detail |
| Communication skills | Excel |
| Friendly | Hospitable |
| Listening skills | Multitasking |
| Organizational skills | POS systems |
| Processing financial transactions | Record keeping |
| Scheduling | Technology proficient |
| Word | |
| Action Verbs | |
|---|---|
| Address | Answer |
| Book | Communicate |
| Comply | Develop |
| Document | Listen |
| Manage | Notify |
| Organize | Prioritize |
| Provide | Respond |
| Schedule | Understand |
Tips for Writing a Better Hair Salon Receptionist Resume
If you want to write a better resume, you should keep in mind the importance of quantifying your experience and the significance of your professional profile.
Quantify your receptionist experience to better showcase your success
Quantifying your receptionist experience, whether in a salon or not, gives a hiring manager a better perspective of your skills and experience. These numbers provide the hiring manager a greater understanding of your accomplishments and a more accurate depiction of your level of experience.
When you quantify your experience, you reduce the number of generalizations about your responsibilities, especially those that most other people in your field possess. Make sure you include a bulleted list of duties or accomplishments and incorporate a few of them that answer questions like “how much,” “how many,” or “what percent.” Prime examples are as follows:
Example #1
Good
Achieved a 96% customer satisfaction rating with clients.
Bad
Did my best to keep almost all customers happy.
Example #2
Good
Answered over 40 calls per day at a medium-traffic salon.
Bad
Answered the phones all day at the salon.
Write a professional profile that stands out
Your professional profile may be the only portion of your resume read by the hiring manager. Make it stand out so the hiring manager will read it from start to finish or schedule an interview. Creating a profile should accurately summarize who you are, your most noteworthy accomplishments, and which attributes make you more qualified than the other candidates. Specifically, quantifying experience in your profile can help your profile to attract attention.
Example #1
Good
Enthusiastic receptionist with 4 years of experience and a 99% satisfaction rating on all customer satisfaction surveys would like an opportunity to bring the same level of customer support to Christy Lee Styles. At Lou’s Gym, I decreased front desk expenses by $15,000 per year by encouraging the use of more cost-efficient management practices.
Bad
Detail-oriented receptionist is seeking a position with a hair salon as a front-end receptionist. Clients seemed to like me, and I helped reduce our in-office expenses.
Example #2
Good
Detail-oriented receptionist with 4 years of experience who increased efficiency in the office by 20%. Looking for an opportunity to utilize my time-management skills and meticulousness at Hair Design Studio. Took over 50 calls per day in my previous position and never had one complaint in over 2 years.
Bad
Perfectionist looking for an opportunity to improve efficiency at Tawnya Hair Studio. I took a high volume of calls each day and never had a complaint.
How to Align Your Resume With the Job Description
Hiring managers have an average of 118 interested applicants, which means they have numerous talented and untalented candidates. They’ll skim through all those resumes to find the applicants who have the skills they desire and the attributes most suited for the position. By including the experience and skills listed in the job description on the ad, you’ll stand out. It shows you read the job description and have the skills the salon owner desires.
Some job descriptions are a page long, and you need to limit the length of your resume. Therefore, as you can imagine, you need to select only the skills and experience that will stand out and are most important. Start by including the requirements listed first since these are usually the most important.
Additionally, you should incorporate words used in the job description more than once. Your resume should state your ability to meet those requirements or note those as skills you possess. Prioritize your most impressive attributes while avoiding generalizations and repeating the description verbatim.
Below, you’ll discover the value of tailoring your resume based on the job description and will even learn from an example of how to do it correctly.
Example Hair Salon Receptionist Description
Bella Beauty & Hair is a staple in the greater San Antonio, TX, region. It’s not only a busy and well-recognized hair care and beauty salon, but Glass Door named it one of the top places to work in the San Antonio region three years in a row. We’re a team-oriented company in need of a receptionist who’s highly organized with a friendly disposition and willingness to work. The ideal candidate will have strong communication skills and superb technology adaptability. You’ll be the front face of our team, so we can’t stress enough that you’ll need to enjoy working with people.
Responsibilities:
- Schedule clients appointments based on staffing
- Greet visitors in a friendly tone
- Perform POS sales upon appointment completion
- Handle client concerns and questions
- Conduct inventory and order office supplies as necessary
- Answer phone calls
- Maintain a clean front desk
Qualifications:
- High school diploma, but an associate’s or bachelors in business or a related field is preferred
- 1-3 years of office management, secretarial, or receptionist experience
- Proficient in Microsoft Office and tech-savvy
- Experience with booking tools
- Strong written and verbal communication skills
- Meticulousness and punctuality
Based on the job description, the ideal candidate should have the following traits or experience:
- Organization
- Greet clients
- Friendly
- POS sales
- Computer skills
- Attention to detail
- Scheduling experience
- Team oriented
Now, you use these skills to create your resume. Here’s an example of how:
Hair Salon Receptionist Work Experience Example
Hair Salon Receptionist
Great Cuts, April 2018 – June 2021
- Answered client calls
- Scheduled appointments
- Organized booking information
- Conducted POS sales
- Worked with the team for the salon to function
- Utilized my attention to detail to maintain all relevant documentation
- Greeted clients with a friendly disposition
- Used my strong computer skills to manage appointments, inventory, and more