Corporate Trainer Resume Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Alex Ryan
(123) 456-7890
[email protected]
123 Your Street, Newark, NJ 12345
Profile
A Corporate Trainer with entry-level experience, specializing in staff development, leadership training, communication, and curriculum development. A strong background in delivering training to new hires to deliver high-quality customer service and drive operational excellence.
Professional Experience
Corporate Trainer, Olive Garden, Newark, NJ
May 2021 – Present
- Deliver training to 40+ new hires on standard operating procedures (SOPs), time management skills, food handling procedures, and POS systems
- Refine standardized training curriculum and procedures based on individual needs, including small group instruction and one-on-one training sessions
- Coordinate with five corporate trainers to deliver remedial training to 10 store locations in portion control to reduce waste, resulting in a 10% reduction in food costs
- Deliver instruction to trainees to achieve ServSafe certifications
Server & Bartender, Olive Garden, Newark, NJ
September 2018 – May 2021
- Provided quality service to up to 30 guests per day, coordinated with kitchen staff and front-of-the-house to deliver orders, and communicated with guests to resolve issues and ensured a positive and welcoming dining experience
- Delivered training to 10 new hires on company SOPs, workflow, and guest communication and provided ongoing mentorship, coaching, and support
Education
Bachelor of Science (B.S.) Business Administration
University of Newark, Newark, NJ September 2017 – May 2021
Key Skills
- Corporate Training
- Customer Service
- Curriculum Development
- Staff Development
- Operational Excellence
Certifications
- Certified Professional in Training Management (CPTM), 2021
Joyce Goldstein
(123) 456-7890
[email protected]
123 Your Street, Pittsburgh, PA 12345
Profile
A Corporate Trainer with five years of experience, specializing in program development, training curriculum, continuous improvement, and corporate communication. A proven track record of refining training programs to drive operational excellence. Adept at delivering virtual and in-classroom instruction to enhance staff development for businesses.
Professional Experience
Corporate Trainer, TD Bank, Pittsburgh, PA
July 2018 – Present
- Coordinate with a team of corporate trainers to develop training curriculum and create lesson plans to improve compliance with customer service best practices and banking procedures, resulting in a 10% improvement in client satisfaction
- Evaluate the effectiveness of training programs and monitor all onboarding and continuous learning events to ensure consistency for new hires and existing employees
- Deliver e-learning and in-classroom instruction to small groups of 5-10 employees, develop training materials, and utilize differentiated instruction techniques
Corporate Trainer, Wells Fargo Bank, Pittsburgh, PA
May 2016 – July 2018
- Supported the development and implementation of corporate training programs and a new learning management system (LMS) to enhance banking operations and drive customer success across the branch
- Attend meetings with corporate teams and management to evaluate performance data and develop strategies to implement new training protocols
Education
Bachelor of Science (B.S.) Business Administration
University of Pittsburgh, Pittsburgh, PA, September 2012 – May 2016
Key Skills
- Corporate Training
- Curriculum Development
- Learning Management Systems (LMS)
- Corporate Communication
- Lesson Planning
Certifications
- ATD Certified Professional in Learning and Performance (CPLP), 2017
- Certified Professional in Training Management (CPTM), 2016
Satoshi Lin
(123) 456-7890
[email protected]
123 Your Street, Los Angeles, CA 12345
Profile
A Corporate Trainer with 10+ years of experience within the technology industry, specializing in curriculum design, talent development, and e-learning. A proven track record of delivering sales training and leadership development programs to build world-class sales organizations.
Adept at developing innovative training curriculums to enhance performance.
Professional Experience
Corporate Trainer, Software Solutions Inc., Los Angeles, CA
June 2016 – Present
- Overhaul existing training programs for the sales organization of a multimillion-dollar software solution company and develop new training curriculum on company products and consultative selling techniques, resulting in over $400K in new business
- Provide small group instruction, lead orientations for new hires, develop training materials, and utilize differentiated learning modules to optimize staff development
- Develop and implement safety training programs and deliver virtual instruction to 150+ staff on Covid-19 protocols and rapid testing policies
Corporate Trainer, IT Management Pros., Los Angeles, CA
July 2011– June 2016
- Deliver training to 100+ team members within the sales department for a technology company delivering IT management solutions to enterprise clients
- Develop training curriculum for Sales Managers to drive leadership development and improve performance across the organization, resulting in a 20% increase in sales
Education
Bachelor of Science (B.S.) Business Administration
University of California, Los Angeles, CA, September 2007 – May 2011
Key Skills
- Corporate Training
- Management Training
- Program Management
- Curriculum Development
- E-Learning
Certifications
- HRCI Senior Professional in Human Resources (SPHR), 2015
- ATD Certified Professional in Learning and Performance (CPLP), 2013
- Certified Professional in Training Management (CPTM), 2011
Common Key Skills and Action Verbs for Corporate Trainer Resumes
Integrating key skills and action verbs from the job posting into your resume will maximize the strength of your application. Employers utilize Applicant Tracking Systems (ATS) to select qualified applicants based on specific keywords. If your document lacks a sufficient number of these terms, chances are you won’t advance in the hiring process. Implementing the correct terminology into your professional profile and bullet points will also help to show hiring managers that you have all the necessary qualifications to succeed at their company. Below, you’ll find a list of potential key skills and action verbs that you may encounter during your job search.
| Key Skills and Proficiencies | |
|---|---|
| Adult Learning | Business Administration |
| Change Management | Classroom Instruction |
| Continuous Improvement | Corporate Communication |
| Cross-functional Collaboration | Curriculum Design |
| Curriculum Development | Development Programs |
| Diversity, Equity, and Inclusion (DEI) | E-Learning |
| Employee Onboarding | Human Resources (HR) |
| Instructional Design | Leadership Development |
| Learning Design | Learning Management Systems (LMS) |
| Lesson Planning | Organizational Leadership |
| Management Training | Microsoft Office Suite |
| Process Improvement | Program Development |
| Program Management | Staff Development |
| Action Verbs | |
|---|---|
| Analyzed | Built |
| Communicated | Coordinated |
| Collaborated | Created |
| Delivered | Designed |
| Developed | Drove |
| Enhanced | Evaluated |
| Executed | Identified |
| Implemented | Led |
| Managed | Oversaw |
| Performed | Planned |
| Provided | Spearheaded |
Tips for Writing a Better Corporate Trainer Resume
Quantify your corporate trainer experience
Employers value candidates who can generate results. Using numbers, monetary figures, and key metrics from your career will help to showcase the positive impact you’ve made on the organizations that invest in you. For example, if you led a large corporate training initiative, you should try and showcase the impact this had on staff development by using performance metrics. You should also provide a number for the amount of staff you trained, as this will establish a sense of scope for your professional experience. Below, you’ll find examples to help you quantify your accomplishments on your resume.
Example #1
Good
- Developed a new corporate training program on billing procedures and accounting systems for a multimillion-dollar financial firm, resulting in a 25% reduction in billing errors
Bad
- Created a new training program for accountants and HR teams to help reduce errors in the billing department, which achieved positive results
Example #2
Good
- Delivered in-classroom and virtual training seminars to 200+ staff on standard operating procedures (SOPs), leadership development, and cultural awareness
Bad
- Trained a large number of team members on operations and leadership skills both in the classroom and on Zoom
Feature your leadership abilities
Showcasing your leadership capabilities on your resume will send a strong message to employers that you’re the right fit for their culture. Training and developing diverse staff requires strong communication skills, so you’ll want to provide specific examples from your experience that demonstrate your ability to collaborate effectively across all levels of the organization. Below, you’ll find some examples to help you feature your leadership abilities on your resume.
Example #1
Good
- Coordinated with corporate trainers, management teams, and C-level executives to evaluate performance metrics, identify areas of need, and develop strategies for the implementation of corporate-wide training initiatives
Bad
- Collaborated with a variety of team members and executives to review organizational performance and execute training initiatives
Example #2
Good
- Developed leadership training programs for managers and department heads, which included providing coaching and mentorship to enhance managerial skills
Bad
- Created new programs to help develop valuable skills and improve the performance of managers in their job roles
How to Align Your Resume With the Job Description
Tailoring your resume to the jobs you’re applying to is a critical part of the resume writing process. If you send out the same document for every role, you may not be fully optimized to meet the the Applicant Tracking Systems (ATS) requirements. By going the extra mile to include specific keywords that align with the job description, you’ll ensure ATS compliance and show hiring managers that you’re the ideal candidate for the position.
When deciding what skill sets and qualifications to showcase on your resume, you should include keywords that appear within the first two paragraphs. Key terms mentioned early tend to be more important for hiring managers. If you notice that a skill is listed more than once in the posting, you should ensure that it appears in either your professional profile or as one of the top bullet points in your work experience. Below, you’ll find an example to help you align your resume with the job description.
Corporate Trainer Job Description Example
XYZ, Suites is a leading hotel chain named one of the best places to work in New Jersey. We’re seeking a corporate trainer who excels in curriculum development and learning management systems (LMS) to help us improve the guest experience. As a leader within the hospitality industry, we have a strong commitment to diversity, equity, and inclusion (DEI) and value candidates who have experience in leading corporate training initiatives in this area.
Responsibilities:
- Develop training curriculum to enhance guest services, reduce complaints, and drive leadership development for team members
- Provide training on racial sensitivity and cultural awareness to help facilitate a forward-thinking work culture centered on diversity, equity, and inclusion (DEI)
Qualifications:
- Bachelor’s degree in business administration required
- 3-5 years of corporate training experience within the hospitality industry
- Proficient in Microsoft Office Suite and e-learning
- Expertise in staff development and instructional design
According to the job description, the ideal job applicant should have the following qualities and/or experience:
- Corporate Trainer
- Corporate Training
- Curriculum Development
- Learning Management Systems (LMS)
- Leadership Development
- Diversity, Equity, and Inclusion (DEI)
- Hospitality
- Business Administration
- Microsoft Office Suite
- E-Learning
- Staff Development
- Training Curriculum
Next, take what you highlighted from the job description and include your experience and skills that match. Below is an example of how to incorporate them in your resume to your advantage:
Corporate Trainer Work Experience Example
Profile
A Corporate Trainer with four years of experience within the hospitality industry, specializing in curriculum development, business administration, and staff development. A strong history of delivering large-scale corporate training initiatives for high-end hotels.
Corporate Trainer
Marriott Hotel, October 2017 – Present
- Design innovative training curriculum and materials to enhance hotel management and team performance, create e-learning modules, and utilize learning management systems (LMS) to improve guest services ratings by 15%
- Implement new training programs for 130+ staff on diversity, equity, and inclusion (DEI) to ensure a safe and collaborative work environment
Key Skills
- Corporate Training
- Leadership Development
- Microsoft Office Suite
- Curriculum Development
- Hospitality