Pharmacy Technician Resume Examples in 2023

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Frank Hackett

Certified Professional Resume Writer (CPRW)

Frank Hackett is a professional resume writer and career consultant with over eight years of experience. As the lead editor at a boutique career consulting firm, Frank developed an innovative approach to resume writing that empowers job seekers to tell their professional stories. His approach involves creating accomplishment-driven documents that balance keyword optimization with personal branding. Frank is a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers and Career Coaches (PAWRCC).

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Downloadable Resume Examples

Entry-level
Pharmacy-Technician_Entry-level.pdf

Example #1 Entry-level

Mid-career
Pharmacy-Technician_Mid-career.pdf

Example #2 Mid-career

Senior-level
Pharmacy-Technician_Senior-level.pdf

Example #3 Senior-level

Pharmacy Technician Resume Examples

Years of Experience
  • Entry-level Entry-level
  • Mid-career Mid-career
  • Senior-level Senior-level

Elizabeth Doe
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

A Licensed Pharmacy Technician with entry-level experience, specializing in customer service, communication, and inventory management. Adept at providing quality customer service to diverse patient populations with patience and compassion.

Professional Experience

Pharmacy Technician, CVS Pharmacy, Newark, NJ
October 2020 to Present

  • Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
  • Deliver quality customer service, prepare prescriptions, field inquiries, escalate issues to the Pharmacist, and achieve a 92% customer satisfaction rating
  • Oversee claims processing for third-party program prescriptions

Hospital Orderly, Rupert’s Hospital, Newark, NJ
March 2019 to October 2020

  • Support nursing staff in patient care goals, including bringing supplies to patient rooms and assisting with transporting patients
  • Adhere to proper infection control to ensure a sanitary environment and reduce the spread of disease
  • Restock clinical tools, including gloves, masks, gowns and other supplies needed to safe medical care

Key Skills

  • Customer Service
  • Communication
  • Pharmaceutical Knowledge
  • Dosage Calculations
  • Patient Care

Education

Pharmacy Technician Certification, Penn Foster Career School
September 2019 to December 2019

Certified Pharmacy Technician, 2020
Pharmacy Technician Certification Board (PTCB)

Elizabeth Doe
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

A Pharmacy Technician with eight years of professional experience delivering quality customer service to patients in high-traffic pharmacies. A strong history leading pharmacy teams and identifying opportunities to enhance operational efficiency and improve the patient experience.

Professional Experience

Head Pharmacy Technician, Greenwalls Pharmacy, Newark, NJ
March 2018 to Present

  • Oversee a team of 10+  pharmacy technicians, coordinate staffing and scheduling, provide training, and conduct performance evaluations
  • Manage all aspects of pharmacy operations, monitor stock levels for medications, and communicate with pharmacists to prevent shortages
  • Utilize in-store software to collect patient and drug information necessary to fill required prescriptions
  • Provide excellent customer service by greeting customers, filling prescriptions, and providing basic information about medication use and general healthcare

Pharmacy Technician, Minute Health Pharmacy, Newark, NJ
March 2013 to February 2018

  • Delivered support to the pharmacist, provided strong customer service, and entered patient and drug information maintain accurate patient records
  • Processed claims for third-party program prescriptions
  • Prepared prescription medications for postage for those enrolled in the prescription-by-mail program
  • Answered phones and provided support for all queries not requiring direct pharmacist intervention

Education

Pharmacy Technician Certification, Penn Foster Career School
September 2009 to December 2009

Certified Pharmacy Technician, 2010
Pharmacy Technician Certification Board (PTCB)

Key Skills

  • Inventory Management
  • Medication Distribution
  • Insurance Claims
  • Prescription Verification
  • Customer service

Elizabeth Doe
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA

Profile

A Lead Pharmacy Technician with ten years of experience within the healthcare field, specializing in pharmacy operations, team management, and continuous improvement. A proven track record of enhancing daily workflows to reduce customer wait times and ensure patient satisfaction.

Professional Experience

Pharmacy Technician, Blue Pharmacy, Newark, NJ
March 2016 to Present

  • Manage a team of eight pharmacy technicians, deliver training on SOPs, and coordinate with the pharmacist to improve pharmacy operations, resulting in a 10% reduction in average wait-times and a 20% increase in customer satisfaction
  • Process all incoming prescriptions for a high traffic pharmacy with 250-300 customers daily and maintain ensure accuracy during data entry
  • Communicate consistently with providers to ensure all prescriptions are correct and refills are processed in a timely manner

Pharmacy Assistant, Mount Spring Nursing Home, Newark, NJ
March 2010 to February 2016

  • Filled medication carts and trays as directed by the head pharmacist
  • Distributed medications and supplies to nursing staff as necessary
  • Readied both non-sterile and sterile products for proper medication allocation and distribution
  • Maintained records regarding requested prescriptions and medication distribution

Education

Pharmacy Technician Certification, Penn Foster Career School
September 2009 to December 2009

Certified Pharmacy Technician, 2009
Pharmacy Technician Certification Board (PTCB)

Key Skills

  • Pharmacy Operations
  • Customer Service
  • Team Leadership
  • Prescription Processing
  • Insurance Verification

Common Key Skills and Action Verbs for Pharmacy Technician Resumes

The modern world of hiring is highly technology-driven. Instead of mailing in resumes and cover letters, much of the process is handled electronically, including submitting applications and employer screening. A majority of large companies rely on applicant tracking systems, or ATS, to evaluate resumes using prioritized keywords and phrases established by recruiting and HR teams. Resumes that meet criteria are passed on to hiring managers, while those that do not are often automatically eliminated.

Using the right skills and keywords can sometimes be the difference between success and failure in the job market. While all job postings will prioritize different keywords and skills, these are some of the most important points to highlight for aspiring pharmacy technicians.

Key Skills & Proficiencies
Communication Customer Service
Dosage Calculations Drug Administration
Inventory Management Healthcare
Insurance Verification Interaction Monitoring
Medication Management Operations Management
Patient Education Prescription Management
Process Improvement Pharmacy Management
Pharmacy Operations Relationship Building
Staff Development Supplier Management
Team Leadership
Action Verbs
Analyze Audit
Communicate Conduct
Coordinate Counsel
Develop Educate
Examine Implement
Instruct Interpret
Lead Manage
Monitor Oversee
Perform Provide
Research Resolve
Supervise Verify

Tips for Writing a Better Pharmacy Technician Resume

Focus on Customer Service

While many pharmacy technicians are active in the processing of prescription processing and preparation of medications, many also deal extensively with the general public. Pharmacy technicians frequently greet guests, lead the check-out process, distribute over-the-counter medication kept behind the counter for safety purposes, and answer basic health and wellness questions.

Due to the serious nature of prescription medication, most visitors to a pharmacy want to speak with someone they can trust. Strong customer service skills, including kindness and compassion, can go a long way in succeeding in a pharmacy technician role – and in getting hired for one. In the example below, the candidate showcases key aspects of their customer service background directly in their professional profile, which will help them grab the attention of prospective employers:

Profile


A Licensed Pharmacy Technician with entry-level experience, specializing in customer service, communication, and inventory management. Adept at providing quality customer service to diverse patient populations with patience and compassion.

Emphasize Attention to Detail

Serving as a pharmacy technician is a very important and detail-oriented job. Prescription medications are heavily regulated and carefully prescribed by physicians, and making a mistake in dosage or quantity can be potentially deadly. Verifying prescriptions, for example, is a common responsibility of pharmacy techs, and allowing incorrect prescriptions to make it to a pharmacist can cause significant problems. As such, pharmacy technicians need strong attention to detail skills in addition to medical knowledge covering a wide range of medications.

In the example below, the candidate showcases their experience accurately distributing and organizing prescriptions in a high-traffic pharmacy. They also utilize numbers and hard data to enhance the impact of their bullet points, which is far more effective than simply listing “attention to detail” as a trait:

Example


  • Manage a team of eight pharmacy technicians, deliver training on SOPs, and coordinate with the pharmacist to improve pharmacy operations, resulting in a 10% reduction in average wait-times and a 20% increase in customer satisfaction
  • Process incoming prescriptions for a high traffic pharmacy with 250-300 customers daily and maintain ensure accuracy during data entry
  • Communicate consistently with providers to ensure all prescriptions are correct and refills are processed in a timely manner

How to Align Your Resume With the Job Description

Pharmacy technicians are a critical function of a working pharmacy, offering valuable services that support the distribution of medicine to individuals around the country. From processing and verifying prescriptions to packaging medications, this support position lends necessary aid to pharmacists who oversee medication. The outlook for this profession is stronger than average, with an estimated 5% growth rate from 2021 to 2031, the equivalent of 22,400 new jobs, according to the Bureau of Labor Statistics.

Despite the positive outlook, you’ll still need to align your resume with the job description to ensure ATS compliance and make a positive impression on the hiring manager.One generic resume is not effective; instead, each job position requires its own distinct resume based on the most important concepts and ideas communicated in a posting. To accomplish this, applicants should read through postings thoroughly, determine the most important elements of each position, and alter professional experience accordingly to present the most relevant tasks and accomplishments.