How To Write a Pharmacy Technician Resume
A job as a pharmacy technician can be a fulfilling way to help people feel better without having to provide direct patient care. Whether you’re a new graduate or are just looking to move into a different position, knowing how to write a pharmacy technician resume that gets results can help you take the next step. Learn the different sections of a resume and see examples written for pharmacy techs below.
1. Write a compelling profile summarizing your qualifications
Accuracy and the ability to deal with customers are two very important skills for pharmacy technicians, so it’s a good idea to include these in some way in your profile summary. This is even better if you have data that can support this, such as contributing to an overall company customer satisfaction score. You can also use this section to throw in some keywords from the job description, such as communication, ability to work as part of a team, and HIPAA compliance.
Senior-Level Profile Example
A Lead Pharmacy Technician with ten years of experience within the healthcare field, specializing in pharmacy operations, team management, and continuous improvement. A proven track record of enhancing daily workflows to reduce customer wait times and ensure patient satisfaction.
Entry-Level Profile Example
A Licensed Pharmacy Technician with entry-level experience specializing in customer service, communication, and inventory management. Adept at providing quality customer service to diverse patient populations with patience and compassion.
2. Add an accomplishment-driven professional experience section
When deciding what to include in your professional experience section, shoot for a mixture of day-to-day responsibilities and data-driven career highlights. For example, note how many prescription orders you filled per day on average and include that you were able to reduce average wait times. If you have experience working with billing insurance companies or checking out customers with nonprescription products, these can also be included to show that you’re able to help out in other areas as well.
Senior-Level Professional Experience Example
Pharmacy Technician
Blue Pharmacy, Newark, NJ | March 2016-Present
- Manage a team of eight pharmacy technicians, deliver training on SOPs, and coordinate with the pharmacist to improve pharmacy operations, resulting in a 10% reduction in average wait times and a 20% increase in customer satisfaction
- Process all incoming prescriptions for a high-traffic pharmacy with 250-300 customers daily and ensure accuracy during data entry
- Communicate consistently with providers to ensure all prescriptions are correct and refills are processed in a timely manner
Entry-Level Professional Experience Example
Pharmacy Technician
CVS Pharmacy, Newark, NJ | October 2020-Present
- Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
- Deliver quality customer service, prepare prescriptions, field inquiries, escalate issues to the Pharmacist, and achieve a 92% customer satisfaction rating
- Oversee claims processing for third-party program prescriptions
3. Include relevant education and certifications
Working as a pharmacy technician requires that you have the experience and knowledge to be able to safely organize, measure, distribute, and label what are sometimes dangerous medications. Most hiring managers will be looking for candidates who have already completed their certificates, so make sure to list this in the education section of your resume and the profile summary. If you have other relevant credentials, such as Certified Compounded Sterile Preparation Technician, these can also be listed.
Certifications
Template:
- [Certification Name], [Awarding Organization], [Completion Year]
Example:
- Certified Pharmacy Technician, Pharmacy Technician Certification Board (PTCB), 2010
Education
Template:
- [Degree Name]
- [School Name], [City, State Abbreviation] – [Graduation Month and Year]
Example:
- Pharmacy Technician Certification
- Penn Foster Career School, Scranton, PA – May 2010
4. List relevant key skills and proficiencies
When you read through the job description for a pharmacy technician position, you’ll see that the hiring manager has a specific set of skills and qualifications they’re looking for. Including these in your resume in a separate key skills list lets you target your resume to the position and shows a hiring manager that you’re a good fit. If you’re not sure what to include in this section, we’ve compiled a list of common key skills for pharmacy technicians below.
| Key Skills and Proficiencies | |
|---|---|
| Across-team collaboration | Attention to detail |
| Counting, measuring, and labeling medications | Customer service skills |
| Data entry | Filling medication orders |
| Handling confidential information | HIPAA compliance |
| Organizational skills | Strong computer skills |
| Submitting insurance claims | Verbal and written communication skills |
How To Pick the Best Pharmacy Technician Resume Template
Healthcare positions rely on clear, concise documentation, and being a pharmacy technician is no different. You can show a hiring manager that you’re able to communicate clearly by ensuring that your resume is easy to read and gives a thorough overview of your skills. Using a template can make this easier, but make sure you’re choosing one that the reviewer can skim quickly and has enough room to include all the different sections.
Pharmacy Technician Text-Only Resume Templates and Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Elizabeth Doe
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA
Profile
A Licensed Pharmacy Technician with entry-level experience, specializing in customer service, communication, and inventory management. Adept at providing quality customer service to diverse patient populations with patience and compassion.
Professional Experience
Pharmacy Technician, CVS Pharmacy, Newark, NJ
October 2020 to Present
- Perform data entry for patient information and medications and ensure compliance with HIPAA regulations and patient confidentiality laws
- Deliver quality customer service, prepare prescriptions, field inquiries, escalate issues to the Pharmacist, and achieve a 92% customer satisfaction rating
- Oversee claims processing for third-party program prescriptions
Hospital Orderly, Rupert’s Hospital, Newark, NJ
March 2019 to October 2020
- Support nursing staff in patient care goals, including bringing supplies to patient rooms and assisting with transporting patients
- Adhere to proper infection control to ensure a sanitary environment and reduce the spread of disease
- Restock clinical tools, including gloves, masks, gowns and other supplies needed to safe medical care
Key Skills
- Customer Service
- Communication
- Pharmaceutical Knowledge
- Dosage Calculations
- Patient Care
Education
Pharmacy Technician Certification, Penn Foster Career School
September 2019 to December 2019
Certified Pharmacy Technician, 2020
Pharmacy Technician Certification Board (PTCB)
Elizabeth Doe
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA
Profile
A Pharmacy Technician with eight years of professional experience delivering quality customer service to patients in high-traffic pharmacies. A strong history leading pharmacy teams and identifying opportunities to enhance operational efficiency and improve the patient experience.
Professional Experience
Head Pharmacy Technician, Greenwalls Pharmacy, Newark, NJ
March 2018 to Present
- Oversee a team of 10+ pharmacy technicians, coordinate staffing and scheduling, provide training, and conduct performance evaluations
- Manage all aspects of pharmacy operations, monitor stock levels for medications, and communicate with pharmacists to prevent shortages
- Utilize in-store software to collect patient and drug information necessary to fill required prescriptions
- Provide excellent customer service by greeting customers, filling prescriptions, and providing basic information about medication use and general healthcare
Pharmacy Technician, Minute Health Pharmacy, Newark, NJ
March 2013 to February 2018
- Delivered support to the pharmacist, provided strong customer service, and entered patient and drug information maintain accurate patient records
- Processed claims for third-party program prescriptions
- Prepared prescription medications for postage for those enrolled in the prescription-by-mail program
- Answered phones and provided support for all queries not requiring direct pharmacist intervention
Education
Pharmacy Technician Certification, Penn Foster Career School
September 2009 to December 2009
Certified Pharmacy Technician, 2010
Pharmacy Technician Certification Board (PTCB)
Key Skills
- Inventory Management
- Medication Distribution
- Insurance Claims
- Prescription Verification
- Customer service
Elizabeth Doe
(123) 456-7890
[email protected]
123 Address Rd, Anywhere, USA
Profile
A Lead Pharmacy Technician with ten years of experience within the healthcare field, specializing in pharmacy operations, team management, and continuous improvement. A proven track record of enhancing daily workflows to reduce customer wait times and ensure patient satisfaction.
Professional Experience
Pharmacy Technician, Blue Pharmacy, Newark, NJ
March 2016 to Present
- Manage a team of eight pharmacy technicians, deliver training on SOPs, and coordinate with the pharmacist to improve pharmacy operations, resulting in a 10% reduction in average wait-times and a 20% increase in customer satisfaction
- Process all incoming prescriptions for a high traffic pharmacy with 250-300 customers daily and maintain ensure accuracy during data entry
- Communicate consistently with providers to ensure all prescriptions are correct and refills are processed in a timely manner
Pharmacy Assistant, Mount Spring Nursing Home, Newark, NJ
March 2010 to February 2016
- Filled medication carts and trays as directed by the head pharmacist
- Distributed medications and supplies to nursing staff as necessary
- Readied both non-sterile and sterile products for proper medication allocation and distribution
- Maintained records regarding requested prescriptions and medication distribution
Education
Pharmacy Technician Certification, Penn Foster Career School
September 2009 to December 2009
Certified Pharmacy Technician, 2009
Pharmacy Technician Certification Board (PTCB)
Key Skills
- Pharmacy Operations
- Customer Service
- Team Leadership
- Prescription Processing
- Insurance Verification
Frequently Asked Questions: Pharmacy Technician Resume Examples and Advice
What are common action verbs for pharmacy technician resumes?+
Writing a resume isn’t something you do every day, so it’s normal to feel like you’re repeating words or aren’t sure what to say, especially when you’re trying to come up with a unique action verb for every bullet that describes a job duty or responsibility. To help you along, we’ve created a list of common action verbs you can use on a pharmacy technician resume to describe your experience and achievements.
| Action Verbs | |
|---|---|
| Adhered | Assisted |
| Collaborated | Communicated |
| Counseled | Dispensed |
| Documented | Educated |
| Ensured | Labeled |
| Maintained | Managed |
| Operated | Organized |
| Performed | Poured |
| Prepared | Provided |
| Updated | Verified |
How do you align your resume with a job description?+
According to the Bureau of Labor Statistics, job outlook projections, pharmacy technician positions are expected to experience average growth through 2031. For those looking for work, this means that there may be more competition or open positions, which is even more reason to ensure that your resume is well-aligned with the job description. You can do this by including qualifications, skills, and keywords the hiring manager uses in your resume, such as in the professional experience and key skills sections. This increases the chances that your resume will make it past applicant tracking systems and that you will be identified as a next-round candidate.
What is the best pharmacy technician resume format?+
Pharmacy technician resumes should generally be in reverse chronological format because this is the clearest way to show that you have the experience and skills to succeed in the position. The exception to this may be for a new graduate who is applying for their first job in the industry. In this case, you may want to use a combination format that lets you organize and show your skills and education, even if you haven’t put them to work in an official position yet.
Expert Advice: Include a cover letter with your resume
Stand out from other candidates and increase the likelihood of getting an interview by including a matching cover letter with your resume. Your cover letter should pull out some key achievements from your resume and provide more details on them and how you will be able to provide similar results for the new company. Looking at examples of pharmacy technician cover letters can help you better understand the format and what they should include.
