Community Service Worker Resume Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Jeremy Alvarez
(123) 456-7890
[email protected]
123 Your Street, Chicago, IL 12345
Profile
A Community Service Worker with three years of experience, specializing in mental health services, group therapy, family dynamics, and child welfare. A proven track record of partnering with nonprofit agencies to provide care and resources to impoverished areas. Adept at collaborating with diverse teams and interfacing with client populations.
Professional Experience
Community Service Worker, Hispanic Resource Center, Chicago, IL
April 2019 – Present
- Provide social services to adults, children, and families within the local Spanish speaking community, which includes facilitating intercultural communication
- Partner with clinical teams to manage and build cases, develop relationships with clients, evaluate financial circumstances and living arrangements, and identify appropriate resources based on client needs
- Schedule individual, group, and family therapy sessions for clients to resolve conflicts and foster positive relationship building to improve family dynamics
Community Service Worker, ESL Literacy Council, Chicago, IL
May 2018 – June 2019
- Delivered social services to families and children with limited English language proficiency, including support for obtaining medical insurance, employment, and housing
- Interfaced with diverse immigrant populations from Korea, Vietnam, and Mexico and coordinated with social workers to aid clients in obtaining child care during work hours
Education
Bachelor of Arts in Sociology
University of Chicago, Chicago, IL, September 2014 – May 2018
Key Skills
- Social Services
- Spanish (Fluent)
- Diversity, Equity, and Inclusion (DEI)
- Family Dynamics
- Mental Health Services
- Child Welfare
Certifications
- Certified Community Service Worker (CCSW), 2019
Luis Robertson
(123) 456-7890
[email protected]
123 Your Street, Dallas, TX 12345
Profile
A Community Service Worker with six years of experience, specializing in delivering clinical services to elderly and disabled populations. A strong history of collaborating with registered nurses and medical teams to deliver medical treatment and social services. Adept at aiding vulnerable citizens in obtaining resources to improve quality of life.
Professional Experience
Community Service Worker, Fair Acres Medical Center, Dallas, TX
June 2017 – Present
- Provide support, community resources, and social services to elderly populations and adults with cognitive, physical, and mental disabilities
- Identify counseling services and caretaker services for clients based on physical limitations, medical conditions, and mental health needs
- Collaborate with clinical staff and the program director to develop activity programs for residents, including supervised trips from the facility, musical entertainment, and daily learning activities to improve cognitive skills
Community Service Worker, ESL Literacy Council, Chicago, IL
May 2014 – June 2017
- Coordinated with registered nurses to provide treatment, administer medication, and patient-centered care to residents
- Conducted interviews with clients to evaluate living situations, ensure patient safety, and coordinate safe discharge into the care of families and guardians
Education
Bachelor of Science in Public Health
Dallas University, Dallas, TX, September 2010 – May 2014
Key Skills
- Clinical Services
- Social Services
- Community Resources
- Program Development
- Case Management
Certifications
- Community Health Worker Certification (CHW), 2016
- Certified Community Service Worker (CCSW), 2015
Alex Malfara
(123) 456-7890
[email protected]
123 Your Street, Nashville, TN 12345
Profile
A Community Service Worker with 10+ years of experience, specializing in providing community resources to vulnerable populations and managing crisis situations. A strong history of building relationships with the local community to drive initiatives to provide medical care and education. Adept at managing cases and interfacing with social workers to ensure child welfare.
Professional Experience
Community Service Worker, Nashville Crisis Center, Nashville, TN
July 2016 – Present
- Deliver critical social and mental health services to the local population and provide resources and support to resolve crisis situations, including domestic abuse, child abandonment, and mental health crisis
- Partner with local businesses, nonprofit organizations, and community leaders to execute a variety of community initiatives, including food drives, public health education classes, GED tutoring services, and job fairs
- Coordinate with social workers to gather information and data to build cases, obtain information on client situations, and identify appropriate resources
Community Service Worker, Hope is Here Nonprofit, Nashville, TN
May 2011 – July 2016
- Supported families in obtaining resources for mental health, including group therapy, couples counseling, and family therapy sessions
- Coordinated with social workers to evaluate living situations, ensure child safety, and provide support for obtaining employment and government assistance
Education
Bachelor of Science in Social Work
University of Nashville, Nashville, TN, September 2007 – May 2011
Key Skills
- Mental Health Services
- Social Services
- Group Therapy
- Family Dynamics
- Child Welfare
- Case Management
Certifications
- Certified Social Worker (CSW), 2016
- Certified Community Service Worker (CCSW), 2013
Common Key Skills and Action Verbs for Community Service Worker Resumes
To maximize the effectiveness of your resume you’ll need to include appropriate keywords and action verbs that align with the requirements of the Applicant Tracking Software (ATS). Companies use these systems to scan documents for specific criteria during the initial phase of sorting applications. To advance to the next stage of the hiring process you’ll need to pass those ATS benchmarks, and the best way to ensure your document is ATS compliant is by tailoring your resume to the job posting. Below, you’ll see a list of keywords and action verbs that you might find during your job search.
| Key Skills and Proficiencies | |
|---|---|
| Case Management | Child Welfare |
| Child Protection Services | Client Relations |
| Community Outreach | Community Relations |
| Conflict Resolution | Crisis Intervention |
| Cultural Awareness | Diversity, Equity, and Inclusion (DEI) |
| Family Dynamics | Family Therapy |
| Group Therapy | Intercultural Communication |
| Mental Health Counseling | Mental Health Services |
| Program Development | Public Health |
| Relationship Building | Social Services |
| Social Work | Substance Abuse |
| Psychology | |
| Action Verbs | |
|---|---|
| Analyzed | Collaborated |
| Conducted | Coordinated |
| Delivered | Developed |
| Drove | Enhanced |
| Evaluated | Executed |
| Facilitated | Identified |
| Implemented | Improved |
| Interfaced | Led |
| Managed | Oversaw |
| Partnered | Performed |
| Provided | Resolved |
| Supported | |
Tips for Writing a Better Community Service Worker Resume
Feature your leadership skills
Leadership is an integral part of being an effective community service worker. Companies want to see that you can excel in team-based environments to ensure you fit the work culture of their organization. You’ll want to provide some tangible examples of you collaborating with team members to drive community initiatives. You’ll also need to showcase your ability to build relationships and communicate with client populations to deliver social services and community resources. Below, you’ll see some examples on how to showcase your leadership skills.
Example #1
Good
- Coordinated with a team of social workers and program managers to plan and execute a community initiative to deliver mental health services and affordable rehab for substance abuse, which included interfacing with local nonprofits to drive community outreach
Bad
- Worked well with team members, maintained working relationships, and collaborated to execute initiatives for the community
Example #2
Good
- Built relationships with clients, families, and local community leaders, managed cases, delivered medical, counseling, and financial resources, and provided support for the resolution of crisis situations
Bad
- Communicated well with clients and members of the community, provided services, and helped to resolve conflicts
Create an eye catching professional profile
Your resume should feature a strong professional profile at the top of the document to grab the attention of the hiring manager. Due to the high volume of applicants, the reader may not have the bandwidth to analyze every individual bullet point on your document. By integrating three to four specializations that align with the job description into your first sentence, you send a clear message to the hiring manager that you have the relevant qualifications they’re looking for. This can help you differentiate yourself from the field of applicants. Below, we’ve provided some examples on how to build a compelling professional profile.
Example #1
Good
A Community Service Worker with seven years of experience, specializing in child welfare, crisis intervention, case management, and client relations. A proven track record of evaluating cases and resolving conflicts to ensure the safety and welfare of children and families within the local community.
Bad
Experienced Community Service Worker looking to advance their career within the field of social work. Passionate about helping others. Excited for an opportunity to expand skill set.
Example #2
Good
An empathetic Community Service Worker with five years of professional experience, specializing in mental health counseling, group therapy, couples counseling, and substance abuse disorders. Adept at building relationships within the local community to provide resources and improve quality of living.
Bad
Community Service Worker looking for a high paying job within the social work field. Hard worker who is willing to work long hours and overtime to help the community.
How to Align Your Resume With the Job Description
To secure interviews you need to craft a resume that encapsulates the key qualifications and skills the company is looking for. The best way to accomplish this is by tailoring your document to specific job postings. This will ensure that your resume achieves compliance with Applicant Tracking Software (ATS) requirements and makes a strong impression on the hiring manager.
When deciding what qualifications to highlight on your document, you should pay careful attention to how the information is presented in the job description. Focus on including keywords that are mentioned closer to the top of the job posting. If you notice a particular term is being repeated, you should prioritize including this skill in your summary or as one of your top bullet points in your professional experience. Below, you’ll see an example on how to align your resume with the job description.
Community Service Worker Job Description Example
XYZ Resource Center is a nonprofit agency named one of the best places to work in New York. We’re seeking a professional who excels in relationship building and social services. We value candidates with a strong background in mental health services and community outreach. Our organization is strongly committed to diversity, equity, and inclusion (DEI) and are seeking a community service worker who can collaborate with diverse client populations.
Responsibilities:
- Support case management in collaboration with social workers to aid adults, families, and children, including performing crisis interventions and providing community resources
- Deliver mental health services and rehabilitation resources to clients suffering from mental health crisis and substance abuse disorders
- Evaluate family dynamics and partner with social workers to ensure the child welfare and safety during adoption process
Qualifications:
- High school diploma required, bachelor’s degree in social work or psychology preferred
- 2-3 years of experience as a community service worker
- CCSW certification preferred
- Strong interpersonal communication and client relations skills
According to the job description, the ideal job applicant should have the following qualities and/or experience:
- Case Management
- Community Service Worker
- Social Services
- Client Relations
- Mental Health Services
- Community Outreach
- Relationship Building
- Child Welfare
- Substance Abuse Disorders
- Crisis Intervention
- Family Dynamics
- Diversity, Equity, and Inclusion (DEI)
- Interpersonal Communication
- CCSW
Next, take what you highlighted from the job description and make sure to include your experience and skills that match. Below is an example of how to incorporate them in your resume to your advantage:
Community Service Worker Experience Example
Community Service Worker
Brooklyn Nonprofit, October 2017 – Present
- Drive relationship building with clients and families to provide mental health services, including rehabilitation for substance abuse disorders
- Lead community outreach efforts to deliver appropriate resources to clients based on family dynamics and living conditions
- Perform crisis interventions with social workers for allegations of domestic abuse and child abandonment to ensure child welfare
Key Skills
- Social Services
- Diversity, Equity, and Inclusion (DEI)
- Client Relations
- Interpersonal Communication
- Case Management
Certifications
- Certified Community Service Worker (CCSW), 2016