Front Desk Receptionist Resume Examples and Templates for 2023

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Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Jobs for receptionists, including front desk receptionists, are expected to grow 4% from 2019 to 2029. This information from the Bureau of Labor Statistics estimates that there will be 39,500 new receptionist jobs in that time, with the growth driven by demand in healthcare industries. Growth in other industries will be slower as companies integrate new technologies to automate administrative functions and interact with customers.

No matter which industry you’re planning to enter, competition for jobs is likely to remain strong. A well-crafted resume is an essential component in being noticed by hiring managers. If your resume needs help to make an impact, start with our downloadable resume examples. There are templates below for experienced front desk receptionists and those entering the industry, as well as tips for strengthening your resume and tailoring it to a job description.

Downloadable Resume Examples


Example #1 Entry-level


Example #2 Mid-career


Example #3 Senior-level

Front Desk Receptionist Resume Examples

Years of Experience
  • Entry-level Entry-level
  • Mid-career Mid-career
  • Senior-level Senior-level

Emma Smith
(123) 456-7890 | [email protected] | 2500 Lakewood Avenue, Chicago, IL 01234


Professional and friendly front desk receptionist with nearly two years of professional experience. Proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Able to learn new software quickly and has expert skills in MS Word and Outlook.

Key Skills

  • Strong organizational and time management skills
  • Able to prioritize when faced with multiple demands
  • Knowledge of MS Word, Outlook, Excel and PowerPoint
  • Familiar with multi-line phone systems
  • Fast and accurate typist at 90 WPM


High School Diploma
Prospect High School, Chicago, IL, September 2015 – June 2019

Professional Experience

Front Desk Receptionist, Maya Consulting Services, Chicago, IL
September 2019 – Present

  • Greets clients with courtesy and announces their arrival to the necessary departments
  • Handles incoming calls on a multi-line phone system and directs them to the correct staff member while answering general information questions as required
  • Provides administrative support to the executive staff when needed, such as data entry, preparing correspondence and record-keeping
  • Maintains lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed
  • Coordinates with the office manager to ensure office supplies are well stocked

Summer Office Assistant, Family Dental Associates, Chicago, IL
June 2019 – September 2019

  • Provided office support to the administrative staff by making copies, filing records and preparing patient charts for the day
  • Answered phones when needed
  • Assisted with data entry of patient information for accurate record-keeping


  • Microsoft Office Specialist in Word and Outlook

Jack X. Spear
(930) 234-9876 | [email protected] | 3517 Moker Street, Apt 8D, Terre Haute, IN 47800


Motivated Receptionist with 8+ years of experience working in private medical offices. Personable and adept at helping clients and staff navigate sensitive situations. Expertly apply Microsoft Office programs to streamline daily office functions.

Professional Experience

Front Desk Receptionist, Vigo Dermatology Center, Terre Haute, IN | April 2014 to Present

  • Scheduled meetings and managed office and travel calendars for 5 dermatologists
  • Fielded and facilitated patient-staff communications
  • Liaised between the center and insurance carriers


  • Introduced database that helped medical staff improve efficiency by 10%

Front Desk Receptionist, Clark Health & Wellness Center, Brazil, IN | September 2012 to March 2014

  • Managed and maintained schedule for all 6 physical and occupational therapists
  • Helped clients book and change their next appointments in-house and with medical partner facilities
  • Opened office early to greet clients


  • Created a database that streamlined reordering of office supplies


Graduate, Terre Haute High School, Terre Haute, IN | 2012 

Key Skills

  • Client Service & Communications
  • Filing & Records Management
  • Social Media Scheduling & Posting
  • Typing 90-110 WPM
  • VoIP Phone Systems


Certified General Receptionist

Microsoft Office Specialist: Word and Excel 2016 Expert

Belinda Taylor
(987) 654-3210 | [email protected] | 123 Main Street, Boulder, CO 12345


Friendly and reliable Front Desk Receptionist with 10+ years of experience in the hospitality industry. Praised for efficiently completing front desk duties at several 5-star hotels. Trilingual: Fluent in English, Spanish, and French.

Professional Experience

Front Desk Receptionist, Milton Head Hotel, Boulder, CO | September 2016 to Present

  • Greet and welcome all visitors to the hotel
  • Provide guests with important information about their room and all hotel amenities
  • Answer guests’ questions about hotel services and local attractions
  • Inform maintenance team of any issues found by guests
  • Liaise with housekeeping staff to ensure rooms are ready for new guests
  • Process guest payments


  • Won “Employee of the Year” in 2018 and 2020

Front Desk Receptionist, Mountain Ski Villas, Boulder, CO | July 2010 to September 2016

  • Ensured hotel compliance with all state and federal safety policies
  • Confirmed reservations for conference bookings, and reserved activities for event attendees
  • Greeted and informed guests about hotel amenities and local attractions


  • Launched a new online booking system that increased reservations by 22%


Associate Degree in Hospitality Management, Central Colorado Community College, Boulder, CO | 2010 

Key Skills

  • Computer Reservation System
  • Cross-Team Collaboration
  • Customer Service & Relations
  • Task Prioritization

Common Key Skills and Action Verbs for Front Desk Receptionist Resume

Your resume should highlight key skill words and relevant action verbs to help you stand out from the competition. Hiring managers use Applicant Tracking Systems (ATS) to identify highly skilled candidates. The ATS scans each resume and evaluates it based on the number of keywords and phrases that are included. Resumes with a high number of these words are forwarded to the hiring manager for further investigation. This means the more key skills you include, the more likely it is that the hiring manager will see your resume and invite you for an interview.

Key Skills and Proficiencies
Adaptable Calm
Communication skills Computer literacy
Customer service Data entry
Detail-oriented Flexible
Friendly Front office
Greeting visitors Independent
Interpersonal skills Maintain office directories
Multilingual Multitasking
Organized Phone skills
Problem-solving Professionalism
Punctual Relationship-building
Scheduling Technology skills
Time management
Action Verbs
Adapt Answer
Communicate Complete
Enter Greet
Learn Maintain
Manage Multitask
Organize Prioritize
Respond Schedule
Solve Transact

Tips for Writing a Better Front Desk Receptionist Resume

Highlight your skills in administrative technology

Emphasize any experience you have with software for online scheduling, project management, and customer relationship management. Also emphasize your experience with hardware like phone systems, copiers, and payment terminals.


Used online scheduling software to ensure executives had up-to-date appointment information

Performed clerical duties using multi-line phone system, computer, fax, copier, and full Microsoft Office Suite

Emphasize your soft skills

For front desk receptionists, soft skills are key. In addition to answering the phone and greeting visitors, you need to listen to customers, determine their needs, and give them correct information. You also must show strong empathy, organization, time management, and attention to detail. Prioritize these skills on your resume so the hiring manager can see the value you’ll provide to customers.


Greeted each person entering the office, determined the purpose of their visit, and directed them to ensure their needs were met

Found scheduling errors, organized new appointment system, and relayed all changes to staff

How to Align Your Resume with the Job Description

Hiring managers use job descriptions to define the attributes and experience a candidate needs to be successful in the position. Including these attributes and skills on your resume can be key to standing out from other applicants.

If you’re not sure what to feature, start by closely reading the job description. Make a list of the attributes that are mentioned first or mentioned multiple times, as these are generally the most important. Then, compare your resume to this list and make sure it details how you can meet the company’s key priorities. A generic resume is easy to overlook, so make sure you focus on your biggest achievements and avoid copying and pasting.

Example Front Desk Receptionist Job Description

Ampersand Advertising is looking for a professional front desk receptionist to greet clients and visitors to our office. Your responsibilities will include directing clients, contacting employees regarding meetings, answering phones, taking messages, and sorting and distributing mail. The ideal candidate will have excellent written and verbal communication skills and be able to work independently. We are also looking for someone who is competent with Microsoft Office applications such as Outlook and Word and is comfortable using technology in a work environment.


  • Greet clients and visitors in a friendly and professional manner
  • Direct clients to the correct office or department
  • Announce clients and visitors when necessary
  • Help maintain workplace security by checking people in, maintaining visitor logs, and issuing visitor badges when necessary
  • Sort and distribute mail
  • Answer phones, providing correct information to client questions or directing calls if required
  • Assist with administrative tasks including copying, faxing, and making travel plans
  • Use office technology to keep office running smoothly, including multi-line phone system and scheduling software


  • High school diploma
  • Associate’s degree in a related field preferred
  • Professional dress and manner
  • Excellent written and verbal communication skills
  • Experience with administrative procedures
  • Proven experience with office technology, including Microsoft Office software and multi-line phone systems
  • Able to work independently

The job description shows that the ideal candidate will have the following attributes and experience:

  • Written and verbal communication skills
  • Professional
  • Office technology
  • Answer phones
  • Sort and distribute mail
  • Greet, direct, and announce clients and visitors
  • Take messages
  • Microsoft Office
  • Work independently

Take what you’ve highlighted in the job description and make sure your resume includes skills and experience that match these key priorities. Below is an example of how best to do this:

Front Desk Receptionist Work Experience Example

Front Desk Receptionist, Milton and Associates, Springfield, IL
Bailey & Partners, June 2017 – Present

  • Greeted all clients and visitors in a friendly and professional manner and directed them to the correct office or announced them if required
  • Used a range of office technology, including Microsoft Office and multi-line phone systems, to complete administrative tasks such as answering phones and taking messages
  • Utilized a high level of written and verbal communication skills to answer customer queries received by phone and email
  • Worked independently to complete a range of administrative tasks, including sorting and distributing mail