How To Write an Assistant Store Manager Resume
To write an eye-catching assistant store manager resume, highlight the most compelling aspects of your retail manager experience. Emphasize your ability to lead diverse teams, analyze key performance indicators (KPIs), and drive customer satisfaction. Demonstrate your proven track record of creating value for your organization in fast-paced business environments. This guide provides valuable tips to help translate your career into an accomplishment-driven resume and land your next job interview.
1. Write a dynamic profile summarizing your qualifications
The profile is a few short but impactful sentences at the top of your resume. Create an engaging snapshot that draws the hiring manager in and entices them to read further. Start with an opening sentence that lists your title, years of experience, and three to four skills that match the job posting. In the subsequent sentences, provide additional insights into your managerial style and professional background.
For example, if a company is looking for an assistant store manager with exceptional leadership skills, emphasize your ability to establish collaborative work cultures and drive employee engagement. Avoid generic terms such as problem solver or team player, as these cliches won’t differentiate you from the applicant pool during your job search.
Senior-Level Profile Example
A dynamic Assistant Store Manager with five years of experience specializing in retail sales, operations management, vendor management, and organizational leadership. A strong history of building and managing diverse teams to deliver exceptional service. Adept at leading initiatives to drive store profitability and customer loyalty.
Entry-Level Profile Example
An Assistant Store Manager with three years of experience, specializing in customer service, operations management, team leadership, and communication. A strong background in managing and training diverse teams to enhance store operations and deliver high-quality service to customers.
2. Add an accomplishment-driven professional experience section
When you’re creating your professional experience section, emphasize your career achievements over mundane job responsibilities. Highlight specific examples of you creating value for your teams, customers, and organizations. Demonstrate your knowledge of the retail industry and quantify your accomplishments whenever possible.
For instance, if you’ve overhauled training procedures to improve staff performance, you might be able to include an increase in customer satisfaction scores or sales revenue. If you built a collaborative work culture to empower your employees, draw attention to reduced turnover or increased staff retention.
Senior-Level Professional Experience Example
Assistant Store Manager, Total Wine & Spirits, Wilmington, DE
May 2017 – Present
- Manage a team of 30+ associates in coordination with the store manager, oversee daily operations, coordinate staffing and scheduling, and lead store-wide efforts to improve operational performance and customer service scores
- Oversee monthly inventory valued at $500K, interface with vendors, manage purchase orders, and conduct forecasting to maintain optimal stock levels
- Coordinate with the store manager to conduct performance evaluations, execute training initiatives, and develop incentives to drive employee engagement
- Collaborate with department managers and sales associates to implement product displays and improve visual merchandising
Entry-Level Professional Experience Example
Assistant Store Manager, Peet’s Coffee, Portland, OR
May 2019 – Present
- Coordinate with the store manager to oversee all aspects of store operations, including inventory management, sales forecasting, staff scheduling, and customer service related issues
- Lead a team of six cashiers, baristas, and cooks each shift, define workflows, evaluate performance, and provide mentorship to facilitate professional growth
- Drive training initiatives to enhance product knowledge and sales techniques for team members, resulting in a 10% increase in monthly sales
3. Include relevant education and certifications
Even if you have the required years of experience, many companies want you to have a college degree before you can move into managerial roles. Your resume should have a separate section for your education. List the degree, major, institution, and the year you graduated. A degree in business administration or sales is common in this role.
Making continuing education a priority is important for assistant store managers as trends in the industry change and new tools and technologies are introduced. Listing certificates you’ve completed, such as a Certified Retail Store Manager or a Certificate in Retail Management, can set you apart from other candidates.
Education
Template:
[Degree Name]
[School Name], [City, State Abbreviation] | [Graduation Year]
Example:
Bachelor of Science (B.S.) in Business Administration
University of Delaware, Newark, DE | 2016
Certifications
Template:
[Certification Name], [Awarding Organization], [Completion Year]
Example:
Certificate in Retail Management, WAFC, 2019
4. List pertinent key skills
Key skills for assistant store managers include front-end duties, such as handling customer complaints and running sales promotions. But they also include other responsibilities, such as dealing with vendors and tracking costs. You’ll also need to show a potential employer you can handle hiring, training, and disciplinary actions for staff members.
All of this can be difficult to work into your professional experience bullets. Include a key skills list on your resume and tailor it to the specific job description each time you send it out. If you need some help with ideas, start with some of the skills from our list.
| Key Skills and Proficiencies | |
|---|---|
| Budget management | Business administration |
| Communication | Cross-functional leadership |
| Customer service | Employee engagement |
| Forecasting | Human resources (HR) |
| Inventory management | Management |
| Operational excellence | Operations management |
| Process improvement | Product merchandising |
| Resource allocation | Retail sales |
| Staff development | Standard operating procedures (SOPs) |
| Store operations | Team building |
| Team management | Vendor management |
How To Pick the Best Assistant Store Manager Resume Template
An assistant store manager resume template should be neat and well-organized. Resist the temptation to make your resume stand out with bold colors, designs, or whimsical fonts. This is a professional document, and it’s important to show the hiring manager you’re prepared for a managerial position.
Look for a template that uses bullets, bold, and other formatting tools to separate large chunks of text. The template should still have some white space even when it’s all filled in to avoid looking cramped or cluttered.
Assistant Store Manager Text-Only Resume Templates and Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Curtis Lang
(123) 456-7890
[email protected]
123 Your Street, Portland, OR 12345
Profile
An Assistant Store Manager with three years of experience, specializing in customer service, operations management, team leadership, and communication. A strong background in managing and training diverse teams to enhance store operations and deliver high-quality service to customers.
Professional Experience
Assistant Store Manager, Peet’s Coffee, Portland, OR
May 2019 – Present
- Coordinate with the store manager to oversee all aspects of store operations, including inventory management, sales forecasting, staff scheduling, and customer service related issues
- Lead a team of six cashiers, baristas, and cooks each shift, define workflows, evaluate performance, and provide mentorship to facilitate professional growth
- Drive training initiatives to enhance product knowledge and sales techniques for team members, resulting in a 10% increase in monthly sales
Shift Leader, Peet’s Coffee, Portland, OR
May 2018 – May 2019
- Served as shift lead to provide operational support to the assistant store manager and store manager, which included prioritizing tasks for team members and ensuring compliance with company policies and procedures
- Interface with customers on a daily basis to ensure a high-quality experience and identify resolutions to order issues
Education
Bachelor of Science (B.S.) in Business Administration
UNIVERSITY OF PORTLAND, Portland, OR September 2014 – May 2018
Key Skills
- Customer Service
- Team Leadership
- Operations Management
- Process Improvement
- Staff Development
Certifications
- ServSafe Certification, 2019
Jessica Alvarez
(123) 456-7890
[email protected]
123 Your Street, New York, NY 12345
Profile
An Assistant Store Manager with four years of experience, specializing in team management, retail sales, product merchandising, and customer service. A proven track record of providing coaching and mentorship to team members to improve sales performance. Adept at identifying opportunities to enhance operational efficiency and employee engagement.
Professional Experience
Assistant Store Manager, Verizon, New York, NY
May 2018 – Present
- Manage all daily functions of retail operations with the store manager, including visual merchandising for new products, inventory forecasting, and sales reporting
- Lead a team of eight sales associates, define workflows, provide coaching to improve sales performance, and build a high-performance work culture, resulting in a top five district ranking for sales volume
- Deliver training to team members on telecommunication products, customer service best practices, and consultative selling
- Support the store manager throughout the hiring process, including screening applicants, conducting interviews, and coordinating onboarding activities
Sales Associate, Verizon, New York, NY
May 2017 – May 2018
- Conducted sales for mobile devices, phone plans, and internet service packages for customers and achieved 140% of the annual sales quota
- Provided support for team members during the sales process, including answering questions on rates, discounts, and phone plans
Education
Bachelor of Science (B.S.) in Business Administration
COLUMBIA UNIVERSITY, New York, NY September 2013 – May 2017
Key Skills
- Retail Sales
- Team Management
- Visual Merchandising
- Staff Training
- Customer Service
Jason Corbin
(123) 456-7890
[email protected]
123 Your Street, Wilmington, DE 12345
Profile
A dynamic Assistant Store Manager with five years of experience specializing in retail sales, operations management, vendor management, and organizational leadership. A strong history of building and managing diverse teams to deliver exceptional service. Adept at leading initiatives to drive store profitability and customer loyalty.
Professional Experience
Assistant Store Manager, Total Wine & Spirits, Wilmington, DE
May 2017 – Present
- Manage a team of 30+ associates in coordination with the store manager, oversee daily operations, coordinate staffing and scheduling, and lead store-wide efforts to improve operational performance and customer service scores
- Oversee monthly inventory valued at $500K, interface with vendors, manage purchase orders, and conduct forecasting to maintain optimal stock levels
- Coordinate with the store manager to conduct performance evaluations, execute training initiatives, and develop incentives to drive employee engagement
- Collaborate with department managers and sales associates to implement product displays and improve visual merchandising
Department Lead, Total Wine & Spirits, Wilmington, DE
May 2016 – May 2017
- Served as the department lead for the craft beer department, supported inventory management procedures, and fielded inquiries from customers
- Coordinated with third-party brand ambassadors to set up free sample stations and displays for new product launches
Education
Bachelor of Science (B.S.) in Business Administration
UNIVERSITY OF DELAWARE, Newark, DE September 2012 – May 2016
Key Skills
- Operations Management
- Vendor Management
- Team Leadership
- Employee Engagement
- Cross-functional Collaboration
Frequently Asked Questions: Assistant Store Manager Resume Examples and Advice
What are common action verbs for assistant store manager resumes?+
Action verbs help sell your skills and qualifications to the hiring manager by making your resume more engaging. Resumes don’t have a lot of room for long sentences or explanations, so every word needs to count. When possible, choose specific, targeted verbs that align with the job description.
We know it can be difficult to think of a unique option for every bullet and sentence, so we’ve compiled a list of common action verbs to use on your assistant store manager resume.
| Action Verbs | |
|---|---|
| Analyzed | Collaborated |
| Communicated | Conducted |
| De-escalated | Developed |
| Drove | Educated |
| Enhanced | Evaluated |
| Implemented | Improved |
| Interfaced | Led |
| Managed | Oversaw |
| Performed | Resolved |
| Spearheaded | Supported |
How do you align your resume with a job description?+
Management occupations as a whole are expected to see above-average growth over the next few years, according to the Bureau of Labor Statistics. Aligning your resume with each job you apply for can help you snag one of these open positions.
Tailoring your resume should only take 10-15 minutes per job, but it can dramatically increase your chances of passing through to the interview stage. Start by underlining or highlighting key terms and qualifications. These are common in the job duties list or under the qualifications header. Work as many of these as possible into various sections of your resume, such as the profile, professional experience, and key skills list.
For example, if a company is seeking an assistant store manager with a strong background in human resources, emphasize your experience in managing onboarding processes and leading training seminars. If an organization is looking for a candidate with a strong sales background, you might feature examples of you conducting forecasting to ensure proper inventory levels.
What is the best assistant store manager resume format?+
To get a job as an assistant store manager, show you have the necessary retail experience. The reverse chronological format is generally the best choice for this. This format starts with your work history after the profile section, listing your previous jobs from the most recent and moving backward.
It gives the most important resume real estate to your professional experience, so you can highlight how you’ve increased retail sales or led your team through tough quarters.
Expert advice: include a cover letter with your resume
A cover letter is your chance to give more details about the career achievements you presented on your resume or explain why you want to work at a certain company. It’s also your first opportunity to show a hiring manager who you are as a candidate outside of bullet points. Spend time tailoring your cover letter to the job before sending it out. If you need more help, check out our examples of retail manager cover letters.
