How To Write a Store Manager Resume
Your store manager resume should showcase your experience managing daily retail operations and leading diverse teams. Emphasize your expertise in inventory management, staff scheduling, and visual merchandising. Demonstrate your ability to motivate team members to enhance customer service metrics and drive product sales. Throughout this guide, we’ll provide expert tips and insights to help you translate your career into a powerful marketing document.
1. Write a dynamic profile summarizing your qualifications
Highlight your years of experience, how well you can lead a team, or your penchant for number-crunching in your profile summary. Be sure to incorporate three to four specializations that align with the job description in your opening sentence. This is a short section — you don’t even need full sentences — at the top of your resume to provide a quick overview of your skills and qualifications.
For example, if you managed a store with a seven-figure yearly revenue, put this in your profile to quickly catch the hiring manager’s attention and entice them to keep reading.
Senior-Level Profile Example
Retail store manager with more than 10 years of experience. Confident leader who motivates staff to collaborate and consistently achieve goals.
Entry-Level Profile Example
Enthusiastic retail store manager with two years of experience managing a busy retail venue with $1 million in revenue. Focused on motivating employees to serve customers and each other with integrity and excellence. Currently studying for a degree in retail management.
2. Add an accomplishment-driven professional experience section
Most of your resume is focused on your professional experience, but that doesn’t mean you have to stick to boring details and basic duties. Think about what parts of your past jobs have been most important to the business’s success and what you accomplished in those positions. When writing this section, focus on integrating relevant keywords from the job description, such as inventory management, hiring, and training employees.
Quantify your accomplishments whenever possible to enhance the impact of your bullet points.
Provide tangible examples of you increasing sales, driving employee retention, or improving customer service metrics. Showcase specific achievements that emphasize your ability to bring value to your teams, customers, and organizations.
Senior-Level Professional Experience Example
Store Manager
Stripes Clothing, Reno, NV | July 2016 – present
- Control costs by negotiating with suppliers
- Hire and train quality employees
- Successfully market clothing to diverse customer ages and demographics
- Organize annual holiday parties and team-building events
- Ensure compliance with health and safety regulations
- Maintain and organize financial records
Highlights:
- Raised financial performance 10% for three consecutive years
- Developed incentive programs that improved morale and motivation of over 45 employees
Entry-Level Professional Experience Example
Store Manager
Harmony Music & Games, Happy Valley, TN | September 2018 – present
- Schedule, oversee, and performance-manage a team of over 60 people
- Hold two mini-sessions per month on customer service and self-improvement
- Address and resolve customer complaints to foster satisfaction and loyalty
- Cover work shifts for absent team members as needed
Highlights:
- Trained and motivated team to increase sales from $500,000 to $1 million in 2019
- Created budgets that cut costs by 13% in 2019
3. Include relevant education and certifications
Management positions often require a minimum level of education, such as a bachelor’s degree, to be eligible for the job, so include anything you’ve completed on your resume. Note the degree, major, college, and year you graduated. If you took any relevant business administration or management courses, add those, using bullets under the degree. Certifications can also give you an advantage in a competitive job market, so list those as well, including the awarding organization.
Education
Template:
[Degree Name]
[School Name], [City, State Abbreviation] – [Graduation Month and Year]
Example:
Bachelor of Science (BS) in Management
University of San Francisco School of Management, San Francisco, CA – May 2012
Certifications
Template:
[Certification Name], [Awarding Organization], [Completion Year]
Example:
Certified Sales Professional, Sales and Marketing Institute, 2019
4. List pertinent key skills
Managers must lead a team and handle retail operations, which can include scheduling, dealing with customer complaints, and ensuring the store stays profitable over the long term. While you can show some of this in your work history, a separate key skills list makes it easy for the hiring manager to see exactly why you’re a fit for the position without having to read every bullet. Here are some common skills for store managers you can include:
| Key Skills and Proficiencies | |
|---|---|
| Administrative duties | Budgeting |
| Cash handling | Conflict resolution |
| Following disciplinary procedures | Hiring and training staff |
| Inventory management | Long-term goal setting |
| Merchandising | Opening and closing |
| Point-of-sale systems | Safety regulations and compliance |
| Sales | Scheduling |
| Security operations | Written and verbal communication |
How To Pick the Best Store Manager Resume Template
Starting from a blank page and trying to organize, format, and write your resume can be intimidating, but there are templates available that can make it easier. When creating a store manager resume, look for a template with clearly organized sections and headers a hiring manager can easily skim. Leave room for your education, certifications, and a list of your skills. Your resume is your first chance to make a positive impression, so avoid anything too colorful or nontraditional, as it can look less than professional.
Store Manager Text-Only Resume Templates and Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Leigh Ann Stuart
(999) 121-2323
[email protected]
4211 Buckhead Ridge Rd., Happy Valley, TN 37878
Profile
Enthusiastic Retail Store Manager with 2 years of experience managing a busy retail venue with $1M revenue. Focused on motivating employees to serve customers and each other with integrity and excellence. Currently studying for a degree in retail management.
Key Skills
- Cash drawer management
- Customer assistance
- Inventory management
- Personnel training and coaching
- Sales planning
- Task delegation
- Team collaboration
Education
Candidate: Bachelor of Business Administration in Retail Management, Strayer University, online
Graduate, Happy Valley Senior High School, Happy Valley, TN | 2016
Professional Experience
Store Manager, Harmony Music & Games, Happy Valley, TN | September 2018 to Present
- Schedule, oversee, and performance-manage a 60+ person team
- Hold 2 mini-sessions per month on customer service and self-improvement
- Address and resolve customer complaints to foster satisfaction and loyalty
- Cover work shifts for absent team members as needed
Highlights:
- Trained and motivated team to increase sales from $500K to $1M in 2019
- Created budgets that cut costs by 13% in 2019
Team Member, Harmony Music & Games, Happy Valley, TN | July 2016 to September 2018
- Greeted and assisted ~150 customers per shift, helping them find desired items and recommending products as appropriate
- Completed purchases and loyalty club applications
- Organized and restocked merchandise in heavy traffic areas to drive product sales
- Processed POS transactions, including cash, check, and credit purchases and refunds
- Reconciled cash drawer at beginning and end of each shift
- Performed store open and close procedures
Naomi Dodson
(123) 456-7890
[email protected]
456 My Road, San Francisco, CA 91234
Profile
Organized and adaptable Store Manager with 7+ years’ experience managing large teams in successful retail outlets. Skilled at motivating employees to provide high-quality customer service and building an inclusive work environment. Strong knowledge of all store procedures including open and close, product marketing, and recruiting.
Professional Experience
Store Manager, GameStop, San Francisco, CA | October 2016 to Present
- Motivate team toward ambitious sales and profit goals
- Coordinate payroll and bookkeeping functions
- Train employees on effective customer service and relations
- Generate dynamic events and promotions to drive sales growth and brand loyalty
Highlights:
- Increased net sales by 15% each quarter
- Organized monthly professional development program
- Expertly negotiated with vendors, securing 3%+ lower wholesale prices each year
Store Manager, Footlocker, San Francisco, CA | September 2012 to October 2016
- Recruited and trained high-potential new staff members
- Delivered quality customer service, resolving problems politely and promptly
Highlights:
- Grew store sales by sourcing innovative new products
- Developed store loyalty plan that increased repeat business
Education
Bachelor of Science (BS) in Management, University of San Francisco School of Management, San Francisco, CA | 2012
Select Coursework:
- Accounting
- Entrepreneurship & Innovation
- Management
- Marketing
Key Skills
- Business Generation
- Inventory Management
- Payroll & Bookkeeping
- Product Marketing & Displays
- Professional Development Schemes
- Staff Recruitment
- Vendor Negotiation
Sarah Stockil
(123) 456-7890
[email protected]
123 Main Street, Reno, NV 45678
Profile
Retail Store Manager with 10+ years of experience. Confident leader who motivates staff to collaborate and consistently achieve goals.
Professional Experience
Store Manager, Stripes Clothing, Reno, NV | July 2016 to Present
- Control costs by negotiating with suppliers
- Hire and train quality employees
- Successfully market clothing to diverse customer ages and demographics
- Organize annual holiday parties and team-building events
- Ensure compliance with health and safety regulations
- Maintain and organize financial records
Highlights:
- Raised financial performance 10% for 3 consecutive years
- Developed incentive programs that improved morale and motivation of 45+ employees
Store Manager, Millers Grocery Store, Carson City, NV | September 2012 to June 2016
- Managed a successful store with 20+ employees
- Handled all payroll and bookkeeping functions
- Recruited, hired, and trained new personnel
Highlights:
- Launched innovative promotions to increase store revenue
- Sourced new products appealing to a broader customer base
Store Manager, Computer Supplies & Technology, Carson City, NV | September 2010 to August 2012
- Recruited and trained employees of this high-volume store location
- Expanded product lines, growing revenue and profit by 10%+ each year
- Organized a successful holiday party each year to thank employees
Education
Bachelor of Science (BS) in Retail Management, Nevada University, Reno, NV | 2010
Key Skills
- Employee Recruiting & Onboarding
- Inventory Management
- Personnel Management
- Product Merchandising
- Revenue & Profit Growth
- Store Open & Close Procedures
- Team Leadership & Motivation
Frequently Asked Questions: Store Manager Resume Examples and Advice
What are common action verbs for store manager resumes?+
Managing a retail store means having many duties; each is an opportunity for a strong action verb for your resume. Action verbs start each bullet in the professional experience section, and using powerful language can increase your chances of getting an interview. If you’re unsure which words to use, think about what you do in a typical day or week and start listing the verbs. Need more options? Here’s our list of common action verbs for store managers.
| Action Verbs | |
|---|---|
| Analyze | Budget |
| Coordinate | Cultivate |
| Decrease | Develop |
| Direct | Drive |
| Establish | Evaluate |
| Facilitate | Forecast |
| Implement | Increase |
| Launch | Maintain |
| Monitor | Motivate |
| Optimize | Organize |
How do you align your resume with a store manager job description?+
While the growth rate can depend on what industry the store is in or whether the role is focused on sales management or operations management, the job outlook for store managers is strong overall. The Bureau of Labor Statistics expects that job openings in management will grow around 8% through 2031, which is faster than average. Take the time to tailor your resume if you want to land a competitive position. Use keywords from the job description throughout your resume to help it get past applicant tracking systems, and ensure your biggest achievements and strongest qualifications are highlighted.
What is the best store manager resume format?+
A combination format resume is a good choice for store managers. It provides plenty of space to detail your work history while leaving room for additional skills, education, and the profile summary, and it’s the most versatile style. If you don’t have a lot of direct retail or management experience but are confident you have skills that will transfer a functional style may work to your advantage.
Expert advice: include a cover letter with your resume
When you submit your application and resume, don’t forget to include a cover letter tailored to the position. Include some career highlights or provide more details on a few of your most important key skills or qualifications. You may also want to explain what about the company draws your attention. If you need some help getting started, these retail manager cover letter examples can help.
