Apartment Leasing Agent Resume Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Caleb Brown
(123) 456-7890
[email protected]
123 Your Street, Portland, OR 12345
Profile
An Apartment Leasing Agent with entry-level experience, specializing in client relations, property management, communication, and sales. Adept at managing leasing operations and liaising with tenants across multi-family apartment complexes.
Professional Experience
Apartment Leasing Agent, Ackerson Apartments, Portland, OR
May 2021 – Present
- Conduct tours with potential tenants, perform follow-up meetings, provide education to prospects on promotions and leasing incentives, and achieve a 90% occupancy rate
- Coordinate daily operations for an apartment complex with over 80+ tenants, perform inspections to ensure cleanliness across the property
- Interface with tenants to resolve maintenance issues, draft leasing documentation, and ensure customer satisfaction, resulting in a 20% improvement in lease renewals
- Support lead generation and marketing activities to drive sales and secure occupants
Hotel Front-Desk Agent, Hampton Hotel, Portland, OR
January 2020 – May 2021
- Supported front-desk operations for a hotel with over 75 rooms, communicated with guests to field inquiries and identify solutions to service issues, and conducted sales calls to secure bookings and upsell luxury suites
Education
Bachelor of Science (B.S.) in Business Administration
UNIVERSITY OF PORTLAND, Portland, OR September 2017 – May 2021
Key Skills
- Property Management
- Customer Service
- Leasing Operations
- Tenant Relations
- Communication
Taylor Jackson
(123) 456-7890
[email protected]
123 Your Street, Nashville, TN 12345
Profile
An Apartment Leasing Agent with five years of experience, specializing in consultative selling, operations management, tenant relations, and property management. A proven track record of improving and maintaining high occupancy rates for luxury apartments.
Professional Experience
Apartment Leasing Agent, Southern Comfort Apartments, Nashville, TN
March 2018 – Present
- Conduct sales for the leasing of apartments for a high-end complex generating over $500K in annual revenue, perform tours with prospective tenants to showcase properties and amenities, and improve occupancy rate from 85% to 93%
- Interface with a diverse range of residents, conduct negotiations for leasing agreements, and determine the viability of leases based on credit scores and economic factors
- Drive marketing and advertising initiatives for apartment units, create marketing materials and online advertisements, and provide consultations
Apartment Leasing Agent, King’s Court Apartments, Nashville, TN
May 2016 – March 2018
- Executed consultations, tours, and negotiations for an apartment complex with 150+ occupants, managed and generated leads, oversaw marketing activities
- Supported all aspects of property management and daily operations, provided quality service to residents, and maintained occupancy rates of 87%-90% YOY
Education
Bachelor of Science (B.S.) in Business Administration
UNIVERSITY OF NASHVILLE, Nashville, TN September 2012 – May 2016
Key Skills
- Property Management
- Consultative Sales
- Operations Management
- Contract Negotiations
- Lead Generation
James Arthur
(123) 456-7890
[email protected]
123 Your Street, San Francisco, CA 12345
Profile
An Apartment Leasing Agent with 10+ years of experience, specializing in real estate sales, vendor management, lease consulting, and contract negotiations. A strong history of exceeding occupancy goals and driving traffic for apartment complexes within Northern California.
Professional Experience
Senior Apartment Leasing Agent, Sunnyvale Apartments, Sunnyvale, CA
July 2016 – Present
- Achieve an 80% close rate for apartment leases generating $30K-$60K in yearly revenue, utilize consultative sales techniques, and negotiate leasing terms and contracts
- Improve occupancy rates to 95% by refining online advertising strategy and creating print advertisements for target areas and demographics
- Manage relationships with vendors, secure optimal pricing for services, and identify the opportunity to incorporate renewable solar energy, resulting in a 10% reduction in costs
Apartment Leasing Agent, San Jose Apartments, San Jose, CA
May 2011 – July 2016
- Conducted property tours with potential residents, provided education on properties and apartment amenities, and maintained occupancy levels of 92%
- Reduced occupancy turnover rates by 30% through driving process improvement efforts to improve maintenance response times
- Led efforts to build an inclusive and welcoming residential community by organizing and promoting events for tenants to foster positive relationships
Education
Bachelor of Science (B.S.) in Business Administration
UNIVERSITY OF SAN FRANCISCO, San Francisco, CA September 2007 – May 2011
Key Skills
- Property Management
- Real Estate Sales
- Vendor Management
- Relationship Building
- Yardi
Common Key Skills and Action Verbs for Apartment Leasing Agent Resumes
Optimize your resume according to the needs of individual organizations to build a winning document. Implementing key skills and action verbs from specific job descriptions is essential for achieving compliance with Applicant Tracking Systems (ATS). Companies scan resumes from the applicant pool to track specific industry terms and qualifications during the application process, so you’ll need to match these skill sets to advance to the next phase of the hiring process. The key is to implement a balance of hard and soft skills that emphasize your leadership capabilities and industry expertise. Below, you’ll find a list of potential key terms that you may encounter during your job hunt.
| Key Skills and Proficiencies | |
|---|---|
| Advertising | Apartment Leasing |
| Client Relations | Communication |
| Community Relations | Consultative Selling |
| Contract Negotiations | Customer Relationship Management (CRM) |
| Customer Service | Lead Generation |
| Leasing Operations | Marketing |
| Microsoft Office Suite | Operations Management |
| Property Maintenance | Property Management |
| Real Estate Sales | Sales |
| Strategic Planning | Tenant Relations |
| Yardi | |
| Action Verbs | |
|---|---|
| Achieved | Analyzed |
| Collaborated | Communicated |
| Conducted | Consulted |
| Coordinated | Drove |
| Enhanced | Evaluated |
| Executed | Generated |
| Identified | Implemented |
| Improved | Led |
| Maintained | Managed |
| Negotiated | Oversaw |
| Resolved | Supported |
Tips for Writing a Better Apartment Leasing Agent Resume
Quantify your apartment leasing experience
If you want to attract interest from potential employers, you need to provide numbers and metrics showcasing the results of your professional achievements. Hiring managers want candidates who can bring value to their organization, and leveraging numbers to tell your story is the best way to separate yourself from the applicant field. For example, rather than simply detailing your ability to conduct tours, you should draw attention to your close rate and occupancy levels. Below, you’ll find sample bullet points to help you quantify your career achievements on your resume.
Example #1
Good
- Performed consultations with potential tenants, created positive impressions on the apartment property and community, negotiated leases valued at up to $35K per year, and achieved an annual close rate of 75%
Bad
- Conducted tours and sales for apartments, fielded inquiries, communicated effectively with potential leads, and exceeded goals
Example #2
Good
- Revamped lead generation, marketing, and sales processes to improve occupancy rates across three underperforming apartment complexes, which increased occupant levels from 65% to 80% over the course of one year
Bad
- Identified opportunities to improve sales and marketing, which significantly increased occupancy for apartment buildings
Feature your leadership abilities
As an apartment leasing agent, you’ll be interfacing with residents and sales prospects on a daily basis. Employers want to see that you have the consulting and communication skills needed to succeed in the role. In addition, you’ll also be supporting daily operations and property management activities, which is why it’s essential to highlight achievements from your career that demonstrate your leadership capabilities. Below, you’ll find some examples to help you brand yourself as a leader.
Example #1
Good
- Managed relationships with residents, vendors, and maintenance teams, delivered 24-hour emergency service to tenants, and spearheaded efforts to improve community relations by planning events and addressing resident needs
Bad
- Provided customer service to tenants, communicated with maintenance staff, and maintained a positive atmosphere for the property
Example #2
Good
- Consulted with prospects on leasing options, provided recommendations based on financial and personal needs, negotiated pricing for leasing contracts, and provided ongoing support throughout the move-in process
Bad
- Performed sales, communicated with prospects, recommended leases, and helped tenants during the leasing process
How to Align Your Resume With the Job Description
According to Glassdoor.com, the average annual salary for apartment leasing agents was $47,375 in 2022. These positions can help accelerate your career growth into more lucrative jobs within the real estate and property management fields. You’ll still need a strong resume to capitalize on these opportunities. Creating a compelling document that highlights your professional accomplishments will enable you to differentiate yourself from other applicants and generate positive results during your job hunt.
Tailoring your resume to the job description is the surest way to generate interviews during the application process. To optimize your document for ATS systems, you need to tactically integrate keywords directly from the posting into your profile, work experience, and skills section. By incorporating skill sets that match the organization’s needs, you’ll also be making a positive impact on the hiring manager.
When determining what keywords to prioritize on your resume, you should refer to the job posting as you build out your content. Qualifications that appear closer to the top of the posting tend to carry more weight and should be placed higher up on your document. If you notice that a specific term is repeated more than once, it is clear that the company is tracking this keyword in the ATS scan.
