Vendor Relationship Manager Resume Examples
Years of Experience
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- #2
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Joseph Morris
(123) 456-7890
[email protected]
123 Your Street, Pittsburgh, PA 12345
Profile
A Vendor Relationship Manager with three years of experience specializing in business process outsourcing (BPOs), continuous improvement, and program management. Adept at identifying opportunities to improve the customer experience and operational efficiency.
Professional Experience
Vendor Relationship Manager, GrubHub, Pittsburgh, PA
May 2019 – Present
- Oversee management of vendor relationships and BPOs, analyze quality metrics and KPIs, identify process gaps, and drive continuous improvements to enhance the customer experience, resulting in a 15% improvement in customer satisfaction
- Lead the development of new training programs for third-party support call centers to improve communication between support agents, restaurants, and customers
- Negotiate vendor contracts valued at $60K-$140K and ensure vendor compliance with contractual terms and obligations
Vendor Relationship Manager, Olive Garden, Pittsburgh, PA
May 2018 – May 2019
- Managed 10 vendor relationships for food products, equipment, and shipping across seven restaurant locations
- Negotiated contracts with third-party vendors, conducted performance evaluations, and led meetings to discuss adjustments in pricing
Education
Bachelor of Science (B.S.) Business Administration
University of Pittsburgh, Pittsburgh, PA September 2014 – May 2018
Key Skills
- Vendor Management
- Customer Service
- Operations Management
- Program Management
- Contract Negotiations
Sarah Allen
(123) 456-7890
[email protected]
123 Your Street, Syracuse, NY 12345
Profile
A Vendor Relationship Manager with five years of experience within the healthcare industry, specializing in operations management, contract negotiation, vendor relations, and process improvement. A proven track record of interfacing with vendors and cross-functional teams to ensure the on-time delivery of materials and equipment in hospital environments.
Professional Experience
Vendor Relationship Manager, Syracuse Medical Hospital, Syracuse, NY
May 2018 – Present
- Manage relationships with 15+ vendors for the procurement and sourcing of medical supplies, equipment, and IT services for a high-volume hospital with 300-beds
- Conduct negotiations for vendor contracts valued at $150K-$700K per year, identify and select new vendors, and secure optimal pricing, resulting in a 15% cost reduction
- Coordinate with cross-functional teams to review operational metrics and ensure quality services and products from vendors
Vendor Relationship Manager, Buffalo Medical Center, Buffalo, NY
May 2016 – May 2018
- Oversaw 12 relationships with vendors, evaluated contract terms, performed pricing negotiations, and served as the point of contact for vendors and stakeholders
- Spearheaded an initiative to transition from a third-party vendor to an internal IT department, delivered proposal to hospital stakeholders, and achieved executive buy-in, resulting in a $200K reduction in annual costs
Education
Bachelor of Science (B.S.) Business Administration
University of Syracuse, Syracuse, NY September 2012 – May 2016
Key Skills
- Vendor Relationship Management
- Procurement
- Cross-functional Collaboration
- Change Management
- Process Improvement
Marissa Johnson
(123) 456-7890
[email protected]
123 Your Street, Los Angeles, CA 12345
Profile
A Vendor Relationship Manager with 10+ years of experience, specializing in program management, global procurement, and risk management. A strong history of coordinating with international suppliers and C-level executives to negotiate multimillion-dollar contracts. Expertise in leading and developing world-class vendor management teams.
Professional Experience
Vendor Relationship Manager, Intel, Los Angeles, CA
May 2016 – Present
- Drove change management initiatives to consolidate 100+ global suppliers to five preferred vendors in coordination with supply chain management teams, which resulted in a $20M reduction in annual costs over three years
- Identify opportunities to reduce the organization’s reliance on third-party services and outsourcing by improving internal resource allocation
- Manage and build long-term relationships with global vendors and perform annual negotiations for large contracts valued at $40M-$100M
Vendor Relationship Manager, Central Technology Corp., Los Angeles, CA
May 2011 – May 2016
- Oversaw 10+ relationships with domestic suppliers and vendors and conducted performance evaluations to ensure compliance with quality standards
- Identified vendors in breach of contract and service level agreements and led negotiations for settlements to recover over $1.5M in vendor fees
Education
Bachelor of Science (B.S.) Business Administration
University of San Francisco, San Francisco, CA September 2007 – May 2011
Key Skills
- Vendor Management
- Service Level Agreements (SLAs)
- Supply Chain Management
- Organizational Leadership
- Contract Negotiation
Common Key Skills and Action Verbs for Vendor Relationship Manager Resumes
Optimizing your resume with appropriate keywords to meet the criteria of Applicant Tracking Systems (ATS) is the key to securing interviews during the job hunt. Employers track specific key skills and action verbs that match their organizational needs to screen out unqualified applicants. Unfortunately, even if you’re more than qualified for the position, the ATS could reject your document if you fail to meet specific benchmarks. To mitigate this risk, you want to include as many relevant industry terms as possible that align with the job posting. Below, you’ll find a list of industry terms and action verbs to help you enhance your resume.
| Key Skills and Proficiencies | |
|---|---|
| Budget Management | Business Administration |
| Client Relations | Change Management |
| Communication | Contract Negotiation |
| Cross-Functional Leadership | Customer Service |
| Key Performance Indicators (KPIs) | Logistics |
| Operations Management | Process Improvement |
| Procurement | Program Management |
| Project Management | Request for Proposal (RFPs) |
| Risk Management | Service Level Agreements (SLAs) |
| Stakeholder Management | Supplier Management |
| Supply Chain Management | |
| Action Verbs | |
|---|---|
| Analyzed | Built |
| Collaborated | Conducted |
| Coordinated | Developed |
| Drove | Enhanced |
| Evaluated | Examined |
| Executed | Identified |
| Implemented | Improved |
| Led | Managed |
| Negotiated | Oversaw |
| Performed | Planned |
| Spearheaded | |
Tips for Writing a Better Vendor Relationship Manager Resume
Quantify your vendor relationship management experience
To grab the hiring manager’s attention, you need to incorporate metrics and monetary figures into your document that demonstrates your ability to create value for organizations. Employers are interested in candidates that can bring a fresh perspective and help them improve their companies on a financial and operational level. Using numbers tactically will help tell your story better and leave a lasting impression on the reader. Below, you’ll find examples that will help you to quantify your vendor management experience on your resume.
Example #1
Good
- Negotiated five contracts valued at $100K-$300K with vendors rendering a variety of services, including IT management, professional services, and call center support
Bad
- Communicated with numerous vendors to discuss contracts and pricing for services necessary to support operations
Example #2
Good
- Reduced operational costs by $3M for the organization by securing a 10% price reduction from existing vendors and leading a change management initiative to eliminate the need for third-party supply chain management services
Bad
- Helped the company greatly reduce operating costs by convincing vendors to lower prices and eliminating an unnecessary contract
Feature your leadership skills
As a vendor relationship manager, your role will involve communicating internally and externally with third parties on a daily basis. Showcasing your leadership skills on your resume will send a clear message to the hiring manager that you can collaborate effectively with cross-functional teams and manage high-level relationships with vendors. People management skills are highly coveted by employers, and you want to ensure that you provide specific instances of your leadership abilities from your professional career. Below, you’ll find examples to help you improve your branding as a leader on your resume.
Example #1
Good
- Managed and built relationships with third-party vendors, performed negotiations for long-term contracts, and collaborated cross-functionally with the program management and engineering team to ensure services and equipment met quality standards
Bad
- Interfaced with vendors on a regular basis, collaborated with a variety of teams, and ensured the fulfillment of services
Example #2
Good
- Managed, hired, and developed a seven-person vendor management team, delivered coaching and mentorship to facilitate professional growth, and established a collaborative work culture to empower team members and drive employee engagement
Bad
- Led the vendor management team, assigned various responsibilities and tasks, and ensuring timely completion of assignments
How to Align Your Resume With the Job Description
Tailoring your resume to the job description is essential for making a positive impression on potential employers. Incorporating the proper keywords into your resume will ensure that your document is fully optimized for Applicant Tracking Software (ATS) and enable you to make the right first impression on the hiring manager. Remember, companies want candidates who demonstrate that they’re the right fit for the organization. The best way to accomplish this is by highlighting key areas of your experience that align with the job posting.
When determining what skills to feature on your resume, you should carefully analyze how the job description’s keywords are being presented. Prioritize qualifications mentioned closer to the top of the posting and key terms repeated more than once. It’s important not to copy and paste from the description itself, as you want to showcase actual examples of you using these skill sets in your career. Below, you’ll find an example to help you align your resume with the job posting.
Vendor Relationship Management Job Description Example
XYZ, Inc. is a leading software technology company named one of the best places to work in San Francisco. We’re seeking a vendor relationship manager who excels in contract negotiation and cross-functional leadership to join our organization. We value candidates who have a proven background in driving process improvement efforts and change management initiatives to reduce costs and improve operational efficiency.
Responsibilities:
- Oversee vendor management activities, negotiate pricing for contracts, support program management functions, and coordinate procurement and supply chain management
- Responsible for budget management, risk management, and logistics across all areas of daily operations
- Analyze key performance indicators (KPIs) to ensure compliance with SLAs
Qualifications:
- Bachelor’s degree in business administration required
- 4-5 years of vendor relationship management experience
- Expertise in operations management and procurement
- Strong communication and cross-functional collaboration skills
According to the job description, the ideal job applicant should have the following qualities and/or experience:
- Vendor Relationship Manager
- Vendor Relationship Management
- Vendor Management
- Operations Management
- Procurement
- Program Management
- Supply Chain Management
- Budget Management
- Risk Management
- Logistics
- Key Performance Indicators (KPIs)
- SLAs
- Cross-Functional
- Communication
- Contract Negotiation
- Process Improvement
- Change Management
Next, take what you highlighted from the job description and include your experience and skills that match. Below is an example of how to incorporate them in your resume to your advantage:
Vendor Relationship Manager Work Experience Example
Profile
A Vendor Relationship Manager with four years of experience, specializing in logistics, procurement, change management, and program management. A proven track record of overseeing compliance with SLAs for large technology companies.
Vendor Relationship Manager
Bay Area Tech Solutions Inc., San Francisco, CA October 2017 – Present
- Conduct contract negotiations for multimillion-dollar agreements, coordinate all aspects of vendor management, and perform risk management audits
- Analyze key performance indicators (KPIs) and lead process improvement initiatives to enhance vendor performance and improve supply chain management
Key Skills
- Vendor Relationship Management
- Program Management
- Budget Management
- Communication
- Operations Management
