Medical Assistant Resume Examples (Text Format)
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Margaret Anderson
(123) 456-7890
[email protected]
123 Your Street, Columbus, OH 43004
Profile
CMA with hospital experience and great attention to detail. Passionate about providing exceptional level of patient care and with sharp clinical skills. Experienced in both clinical and administrative settings.
Key Skills
- Excellent interpersonal skills
- Strong verbal and written communication
- Typing speed: 70 WPM
- EMR software
- Scheduling software
- Billing and Coding ICD-10-CM
Education
Associate Degree in Medical Assistance
Columbus State Community College, Columbus, OH, Graduated 2017
- Completed 60-hours of externship and developed a reputation for an excellent bedside manner and clinical skills
- Passionate about developing good relationships with patients and taking a comprehensive medical history with tact and confidentiality
Professional Experience
Certified Medical Assistant, 456 Pediatrics, Columbus, OH
December 2018-Present
- Schedule all patient appointments for a busy pediatrics office with six full-time physicians and two nurse practitioners, amounting to more than 200 appointments per day
- Obtain patient vitals including blood pressure, temperature and diagnostic information with tact and compassion
- Update patient records to include all new information and treatment plans for 200+ daily patients
Medical Receptionist, FGH Clinic, Columbus, OH
March 2017-November 2018
- Answered and directed all calls for a busy health clinic with more than 500 patient appointments per day, answering queries and passing messages as needed
- Collected patient insurance information and authorized services, providing information about co-pays and general costs to new patients
- Maintained office supply closet, performing regular inventory and ordering new supplies
Abigail Clinton
(123) 456-7890
[email protected]
123 Your Street, Columbus, OH 43004
Profile
Certified medical assistant with more than 8 years of experience as a clinician and administrative support staff member. Collaborates with multidisciplinary teams to deliver high-quality care to diverse patient populations, including both geriatric and pediatric patients. Extensive experience with EHR and scheduling software.
Professional Experience
Certified Medical Assistant, HIJ Family Clinic, Columbus, OH
August 2015-Present
- Schedule patient appointments and manage calendars for busy medical office, booking more than 250 appointments daily
- Handle basic billing and coding tasks for standard office procedures, streamlining billing efforts and reducing turnaround on payments by an average six days
- Update patient medical records in accordance with HIPAA regulations, keeping changes confidential and need to know
Certified Medical Assistant, XYZ Medical Office, Columbus, OH
March 2011-July 2015
- Managed front office staff for a medical practice that had five full-time physicians on staff
- Ensured exam rooms met or exceeded OSHA standards for health and safety while also cleaning and preparing exam instruments
- Collected lab samples of blood and urine as ordered and submitted labeled samples for testing
Education
Associate of Applied Science – Medical Assistance
Detroit Community College, Detroit, MI, September 2009-June 2011
Licenses & Certification
- Certified Medical Assistant (CMA)
- Registered Phlebotomy Tech (RPT)
- Certified in First Aid and CPR
Skills
- Multiline telephone systems
- EMR software
- Billing and coding systems for ICD-10-CM
- Blood draw and sample collection
- Building patient rapport
- Collecting complete medical history
- Typing speed: 70 WPM
James Miller
(123) 456-7890
[email protected]
123 Your Street, Columbus, OH 43304
Profile
Health care professional with more than 10 years’ experience in clinical and administrative positions. Organized, dedicated and compassionate support personnel that has demonstrated excellence at maintaining patient records and obtaining patient vitals. Expert user of EMR software and other office automation systems.
Professional Experience
Medical Office Manager, 789 Clinic, Charleston, WV
January 2012-Present
- Manage a front office staff of more than 10 employees, handling all activities related to scheduling, triage, insurance verification and medical history
- Assist eight full-time physicians with medical exams, including collecting lab samples and vital statistics for more than 150 patients per day
- Submit complete records for billing to insurance companies for thousands of patients each month, responding to information requests and adding insurance companies upon request
Certified Medical Assistant, 012 Medical, Charleston, WV
August 2008-January 2012
- Collected medical history information from 50+ patients per day with accuracy and attention to detail
- Managed calendars and appointments for four physicians and three nurse practitioners, minimizing patient wait times to less than 10 minutes on average
- Cleaned and stocked exam rooms between patient visits and assisted doctors with basic tasks
Education
Associate of Applied Science – Medical Assistance
Community College of West Virginia, Martinsburg, WV, September 2006-June 2008
Licenses and Certification
- Certified Medical Assistant by the American Association of Medical Assistants
- CPR and First Aid Certified
- Phlebotomy Certified
- Medical Billing and Coding Certification
Skills
- Strong written and verbal communication skills
- Excellent interpersonal skills and experience working with a diverse clientele
- Tech-savvy and familiar with health administration software
- Typing speed: 65 WPM
- Intermediate knowledge of office automation software including Microsoft Office
- Excellent clinical skills
- Greet, hold and transfer using multiline telephone systems
Common Key Skills and Action Verbs for Medical Assistant Resumes
Hiring is becoming a more automated process, with many health care companies using automated tracking systems (ATS) to help narrow down the candidate pool. Hiring managers often get inundated with resumes, and ATS sort through the applications, highlighting those that are the best fit. To get your resume sorted into the most qualified stack, it is important to use the right combination of keywords as early in your resume as you can. Boost your chances at landing the interview by seamlessly incorporating some of the most used keywords for medical assistants.
| Key Skills & Proficiencies | |
|---|---|
| Bedside manner | Clinical skills |
| Confidentiality | Customer service |
| Dependability | Documentation |
| Inpatient | Medical coding |
| Outpatient | Phlebotomy |
| Procedural skills | Vital signs |
| Action Verbs | |
|---|---|
| Coordinate | Develop |
| Diagnose | Document |
| Examine | Execute |
| Implement | Input |
| Plan | Process |
| Record | Respond |
| Test | |
Tips for Writing a Better Medical Assistant Resume
Quantify your clinical experience to feature your successes as a medical assistant
A hiring manager might only glance at your resume, which is why it is important to provide as much information as possible about your experience. The hiring manager needs to see how your skills apply to their company and the specific job being filled. Try to be as specific as possible and use easy-to-understand quantities. In your employment bullets, answer questions such as:
- How many patients did you see per day?
- How many people were part of the care team?
- How many beds in the unit?
By answering these questions, you give the hiring manager a good idea of what your experience means on a day-to-day basis.
Example #1
Good
Prepared patient charts and recorded vitals for more than 75 patients per day, updating medical records with accurate information.
Bad
Checked in patients prior to the exam.
Example #2
Good
Worked with 11 other medical professionals as part of a multidisciplinary team to deliver exceptional care to a 75-bed unit.
Bad
Collaborated with doctors and nurses on patient care.
Highlight your soft skills
As a medical assistant, you deal directly with patients. While it may seem more important to feature clinical skills, a great bedside manner and leadership skills can be just as important in a health care setting. In a busy health care provider’s office, the ability to calm the atmosphere and keep the office operating smoothly is just as valuable. When tailoring your resume, be sure to highlight at least one soft skill associated with the position or listed in the job posting.
Example #1
Good
Implemented new check-in procedure that streamlined operations and reduced customer complaints by 10%.
Bad
Created a new check-in process.
Example #2
Good
Demonstrated excellent interpersonal skills when taking patient medical histories and collaborating with doctors to update patient records for more than 70 patients daily.
Bad
Accurately updated patient records using EHR software.
How to Align Your Resume With the Job Description
Medical hiring managers are often looking for the most experienced and qualified candidates, sorting through hundreds of resumes to find a few options. To put your resume at the top of the pile, you need to include the right mix of skills and experience.
Not sure which skills to highlight? The job description often has all of the information needed to determine which keywords should be prominently displayed. Anything posted near the top of the list of responsibilities or preferred qualifications and anything listed more than once is something to feature. Before you send in your application, take a minute to make sure those must-have skills make it onto your experience list. Below is a sample job posting and a resume tailored to fit. Follow the same process to deliver a resume that is more likely to generate callbacks.
Example Medical Assistant Job Description
123 Healthcare Clinic is part of one of the largest network of health care providers in West Virginia. Put your medical administrative and clinical skills to good use supporting primary care health providers.
Responsibilities:
- Assist doctors with patient exams and obtain vitals
- Knowledgeable about governmental and accreditation regulations and follows all departmental guidelines for quality and safety standards
- Follow OSHA, Infection Control and Universal Precautions guidelines and regulations
- Demonstrate excellent interpersonal skills, greeting patients courteously and handling telephone inquiries with tact and diplomacy, forwarding messages according to policies
- Maintain office organization for functions related to scheduling, documentation, billing, coding, filing and patient charts
- Process incoming and outgoing mail according to departmental policies
- Obtain patient vitals and provide assistance with dressing or undressing, of any other assistance needed by a patient
- Maintain stock of supplies and equipment in exam rooms, including regularly cleaning these areas and checking for repair or maintenance issues
- Schedule patient appointments and maintains office calendar
- Other duties as assigned
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years secretarial experience
- CMA (Certified Medical Assistant) through American Association of Medical Assistants
- CPR certification required and recent
- Knowledge of patient care practices and clinical abilities
- Working knowledge of standard office software, i.e. Microsoft Office suite
- Strong verbal and written communication skills
The job description lists a combination of required certifications and skills and experience. Some keywords to note include:
- Appointments
- Assistance
- Billing
- Clinical skills
- Coding
- Documentation
- Health care
- Inquiries
- Interpersonal skills
- Medical
- Patient
- Patient charts
- Patient exams
- Providers
- Regulations
- Telephones
- Vitals
Using this list, take a moment to reorganize your resume and use as many as possible in a natural way. Here is an example:
Medical Assistant Work Experience Example
Certified Medical Assistant, Health Center, Charleston, WV
February 2017-Present
- Support 5+ healthcare providers during patient exams with a combination of administrative and clinical skills by scheduling appointments, updating patient files and obtaining vitals information for patient charts
- Ensure accurate documentation for more than 100 patients per day, streamlining billing and coding processes for improved cash flow on reimbursements
- Demonstrate exceptional interpersonal skills both in-person and via the telephone when scheduling appointments or making follow-up calls