Healthcare and Support Resume Examples & Writing Guides

Healthcare support encompasses a number of professions, from phlebotomists and orderlies to home health care aides. One thing they all have in common is they’re poised to play a greater role in the U.S. workforce during the coming decades. The need for home health care and personal care aides, for example, is projected to grow by 33% over the next decade, according to the Bureau of Labor Statistics. That equates to more than a million new jobs.

An increase in jobs, however, doesn’t mean you won’t face competition when you apply for a position in health care support. You still need to have a concise, well-written resume that highlights your skills and experience. Below, you’ll find downloadable resume examples for everyone from beginners to more experienced workers, as well as tips on improving your resume and ways to craft your resume for a specific position.

Downloadable Resume Examples

No Experience
Healthcare-and-Support_No-Exp.docx.pdf

Example #1 No Experience

2-3 years
Healthcare-and-Support_2-3-Years.docx.pdf

Example #2 2-3 Years

5-10 Years
Healthcare-and-Support_5-10-Years.docx.pdf

Example #3 5-10 Years

10+ Years
Healthcare-and-Support_10-Years.docx.pdf

Example #4 10+ Years

Healthcare and Support Resume Examples

Years of Experience
  • No Experience 0
  • 2-3 years 2-3
  • 5-10 Years 5-10
  • 10+ Years 10+

Obi Okonkwo
(594) 392-0923
[email protected]
495 North Main, Apt. 43, Boston, MA,  14032

Profile

Motivated individual eager to work in the field of health care as a personal care aide. Detail-oriented, with excellent interpersonal skills and a high level of integrity and compassion for those in need of assistance.

Key Skills

  • CPR certification
  • Able to lift 80+ pounds
  • Record keeping
  • Fluent in English and Yoruba
  • Knowledge of medical terminology
  • Cleanliness
  • Teamwork

Education

Medical Assistant Certification
Bunker Hill Community College Boston, MA, May 2021

  • Coursework in Medical Computer Applications, Medical Assisting Skills, Human Growth and Development, and more
  • GPA: 3.7/4.0

Certifications

  • CPR certification, January 2020

Professional Experience

Medical Assistant Practicum, Massachusetts General Hospital – Vascular Center, Boston, MA
January – May 2021

  • Shadowed nurses and healthcare aides in vascular center
  • Performed charting under supervision of medical personnel
  • Assisted in making patients comfortable, moving them from bed to gurney, and in rehabilitative movements such as walking and sitting up
  • Provided compassionate care to patients, helping them to eat, use the toilet, and stay clean
  • Received positive commendation from supervisor following practicum

Longwood Assisted Living Facility, Healthcare Aide/Orderly, Boston, MA
June 2017 – January 2021

  • Served meals to long-term residents and clean up after they ate
  • Turned, repositioned, and transferred patients between beds and wheelchairs or gurneys; able to lift and carry up to 80 pounds
  • Cleaned and bathed patients
  • Observed patients to ensure that they were stable; listened with compassion and reported any challenges to head nurse

Daisy Buchanan
(585) 483-5021
[email protected]
Port Jefferson, NY 11550

Profile

Caring occupational therapy assistant skilled at working compassionately with those living with disabilities. Deliver rehabilitative services and work toward goals determined by patients and medical team. Able to maintain records using health care software, conduct assessments, and educate patients and family members. Excellent communication skills, both verbally and in writing.

Key Skills

  • Therapeutic techniques
  • Record keeping, both digital and hard copy
  • First Aid
  • CPR certification
  • Acute care expertise
  • Cooperative care planning
  • Cultural awareness

Education

Associate Degree in Occupational Therapy
Suffolk County Community College, September 2016 – May 2018

  • GPA: 3.5/4.0
  • Member, Occupational Therapy Club

Certifications

  • CPR certification, December, 2016

Professional Experience

Occupational Therapy Assistant, North Shore Rehabilitation, Port Jefferson, NY
July 2018 – Present

  • Working with occupational therapist, provide in-home care to individuals who have injuries or illnesses that may benefit from therapy
  • Provide follow-up care to clients, using rehabilitative exercises, after diagnosis and consultation with therapist
  • Consult with medical care team during regular meetings to assess progress for each client and determine next steps
  • Identify areas for improvement or growth and develop protocols in consultation with occupational therapist

Occupational Therapy Intern, Woodhaven Sports Medicine Complex, Port Jefferson, NY
January – May 2018

  • Interned as part of college experience at busy sports medicine rehabilitation facility
  • Shadowed therapists and assistants as they met with patients and administered therapeutic methodologies
  • Observed at staff meetings, providing input on patients and helping to write up protocols and treatment plans as directed

Lakshmi Bai
(930) 204-2945
[email protected]
Encino, CA  48992

Profile

Dedicated and experienced phlebotomist with eight years of professional experience in the Los Angeles region. CPT II certified by the state of California. Detail-oriented and precise, with a demonstrated skill at performing venipunctures and capillary punctures at a high rate of accuracy. Skilled at medical record keeping and excellent interpersonal skills.

Professional Experience

Head Phlebotomist, Cedars Sinai South Plaza Drawing Lab, Los Angeles, CA
April 2015 – Present

  • Supervisor for three phlebotomists on staff at blood draw laboratory station
  • Process more than 65 clients daily, carefully handling and documenting all blood draws
  • Prepare specimens for transfer to primary lab site and analysis
  • Manage client comfort as a top priority, ensuring that there is little pain or discomfort during blood draws
  • Adhere to pandemic safety protocols strictly; all staff is masked and vaccinated

Phlebotomist, UCLA Clinical Laboratory Services, Encino, CA
August 2013 – April 2015

  • Responsible for 20+ blood draws daily at walk-in clinic
  • Ensured comfort and ease of clients; received regular commendations on blood draw skills
  • Interviewed patients to obtain necessary medical information; managed all data collection with Phlebio Software System
  • Prepared specimens for analysis, labelling all draws clearly

Education

Phlebotomy Training and Certification Program, June 2013
Phlebotomy Training Specialists, Culver City, CA

  • Graduated in top 10% of class

Skills

  • Blood collection and handling
  • Digital medical records
  • Venipuncture and capillary puncture
  • Phlebio Software System
  • Interpersonal skills
  • Written and oral communication

Certifications

  • CPT II certification, August 2013
  • Advanced phlebotomy CE certificate, National Healthcareer Association

Ellen Ripley
(483) 492-2104
[email protected]
Roswell, NM  10493

Profile

Experienced psychiatric aide with more than 15 years of compassionate care for people with mental illness and developmental disabilities. Proficient at working with an interdisciplinary team of medical and social work professionals to ensure the most comprehensive care for patients. Skilled communicator who is adept at developing a rapport with her patients and helping them to achieve their personal best through therapeutic care, medication, and care.

Professional Experience

Psychiatric Aide, Eastern New Mexico Medical Center, Roswell, NM
March 2016 – Present

  • Integral member of care team for outpatient delivery of medical services to individuals experiencing a wide range of mental and emotional challenges
  • Assist psychiatrists and other medical professionals in individual care as needed, including medication administration and education
  • Plan and run group therapy for depression and generalized anxiety disorder patients
  • Supervise 1-2 junior aides, training and providing annual evaluations
  • Record and maintain patient information, including vital signs, progress notes, and treatment plans

Psychiatric Aide, San Mateo Serenity House, San Mateo, CA
January 2010 – January 2016

  • Provided support to medical team at short-term residential facility for adults experiencing a mental health crisis
  • Administered medications and provided assistance with bathing and other tasks of daily living
  • Restrained and assisted patients as needed to prevent injury, managing situations to avoid escalation
  • Assisted in social, educational, and recreational activities for patients, including craft classes, workshops, and group therapy sessions

Psychiatric Assistant, Langley Porter Psychiatric Hospital, San Francisco, CA
June 2005 – January 2010

  • Provided assistance to medical professionals at one of California’s top psychiatric hospitals
  • Part of administrative/medical team working with patients at intensive outpatient program
  • Helped maintain records for all outpatients; proficient at AthenaHealth Medical Software
  • Provided care to patients as indicated by medical treatment plan under the supervision of registered nurse and doctor in charge

Education

Psychiatric Technician Diploma Program, June 2005
Gurnick Academy of Medical Arts, San Mateo, CA  94403

  • Valedictorian for graduating class
  • Volunteer at campus health fair, 2001-2005

Skills

  • Medical record keeping
  • Basic knowledge of psychological concepts
  • Medication administration
  • Proficient in Microsoft Suite
  • Excellent written and oral communication skills
  • Takes direction well and works well in team setting
  • Excellent critical thinking skills
  • Able to handle emergency situations calmly

Certifications

  • Certified Psychiatric Technician, American Association of Psychiatric Technicians, June, 2010
  • CPR certification, April, 2005

Common Key Skills and Action Verbs for Healthcare and Support Services

It’s common for employers to use Applicant Tracking Systems (ATS) as the first step in the hiring process. These systems scan your resume for key skills and action verbs that most closely match what the hiring manager is looking for in an employee. This is why it’s a good idea to customize your resume to every job for which you apply. The better you can match the job description, the more likely you are to get your foot in the door and have a chance to prove yourself in an interview.

Key Skills and Proficiencies
Administrative tasks Cleanliness
Compassionate care CPR certification
Critical thinking Detail-oriented
Drug administration Measure vital signs
Monitoring Observation
Record keeping Teamwork
Written and oral communication
Action Verbs
Administer Assist
Care for Clean
Collaborate Communicate
Document Encourage
Ensure Help
Identify Implement
Input Monitor
Move Observe
Participate Perform
Prepare Process
Provide Record
Schedule

Tips for Writing a Better Healthcare and Support Resume

Highlight a key skill needed to be successful for the role

Sometimes not all your experience is from your professional life. If you have a key skill that you gained through volunteer work, for example, be sure to include this on your resume, especially if it is applicable to the job for which you’re applying. Don’t forget to include details that flesh out the experience.

Example #1

Good


Volunteered at local nursing home while attending high school; assisted staff in feeding and caring for 45+ residents; provided enrichment opportunities and helped run craft classes and workshops

Bad


Volunteer, Briarhaven Nursing Home, 2008-12

Example #2

Good


Four-year member, Pre-Med Student Club. Served as president in final year. Learned leadership skills while planning and running monthly meetings, events and fundraisers: presented with leadership plaque from members upon graduation

Bad


Member, Pre-Med Student Club, 2017-2021. President, 2020-2021

Quantify your experience to feature your successes

Being specific and quantifying your achievements makes it easier for hiring managers to get a good sense of your skills. Think about how many patients you’ve worked with or other pertinent details, especially when they help show your experiences in a good light.

Example #1

Good


Reported directly to senior medical team members, including charge nurse and head of ward; worked under their supervision to provide aid and assistance to patients in 12-bed pulmonary unit

Bad


Provided aid and assistance as needed in pulmonary ward

Example #2

Good


Performed 30-40 blood draws daily in busy urban blood draw laboratory

Bad


Responsible for blood draws at blood draw laboratory

How to Align Your Resume With the Job Description

One of the best sources of information when you’re job hunting is the job ads you’ll be reviewing. The job description that an employer posts tells you what their ideal candidate looks like. Your job, once you have that information in hand, is to ensure that your resume comes close to matching that job description. How? Here’s one method that works.

First, take a job description that you’re qualified for and print it out. Look carefully at the action verbs and descriptive words used in the text — especially those that appear early in the document. Take a highlighter and mark up these important words. Make a list of them when you’re done, and consider if there are ways you can mirror those words in your own resume. Here’s an example, based on a job ad for a medical assistant at a practice focused on breast imaging and cancer screening.

Example Job Description


We are looking for a full-time (M-F) medical assistant to assist radiologists with procedures and many other aspects of the day-to-day operation. Must have a teamwork mindset, but also be able to work individually.

General Responsibilities and Duties:

  • Prepare exams in EHR/PACS systems
  • Prepare exam rooms and medical instruments
  • Assist physicians with workflow and procedures such as ultrasound, core biopsies, fine needle aspirations & cyst aspirations
  • Prepare specimens and paperwork for laboratory analysis
  • Schedule appointments and handle calls to patients, physician offices, and labs
  • Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures and complying with regulations

Qualifications:

  • Ability to multi-task effectively in a fast-paced environment
  • Professionalism and friendly demeanor
  • Excellent customer service skills and ability to deliver compassionate support, attention, and assistance to aid in managing difficult/emotional patient situations
  • A basic understanding of patient care, medical terminology, and coding procedures is a plus

 Based on this job description, the ideal candidate will have the following:

  • Teamwork mindset
  • Work individually
  • Prepare exams
  • Assist physicians
  • Prepare specimens
  • Schedule appointments
  • Multitask effectively
  • Professionalism and friendly demeanor
  • Customer service skills
  • Compassionate support
  • Understanding of patient care

Now, consider your own professional experience and think about what you’ve done that might fit those categories. You might end up with a job description that looks something like this:

Medical Assistant Work Experience Example


Medical Assistant, June 2016 – Present

Brookhaven Medical Center

  • Assist physicians in preparing specimens, scheduling appointments, and other tasks as assigned
  • Possess a teamwork mindset that allows for effective work flow with a range of medical professionals; also able to work individually
  • Strong customer service skills; able to provide compassionate support and a friendly demeanor to patients and their families throughout and following medical procedures