Connie Lindsly
(123) 456-7890
[email protected]
LinkedIn | Portfolio
123 Main St., Santa Fe, NM 12345
Profile
A professional housekeeper with entry-level experience specializing in residential house cleaning, relationship building, communication, and sanitation. Adept at performing cleaning projects for clients, organizing furniture, and maintaining a clean and welcoming environment.
Professional Experience
Housekeeper, Las Cruces Maid Service, Las Cruces, NM
October 2021 – present
- Deliver residential cleaning services to over 50 homes, ensure compliance with quality standards and safety protocols for cleaning solutions, and achieve a 91% customer satisfaction rating
- Organize furniture, laundry, and home appliances in alignment with client specifications, perform deep cleaning of floors, walls, and surfaces, and build long-term client relationships
- Utilize appropriate cleaning solutions to prevent damage to materials, ensure compliance with safety standards, and achieve a 95% on-time completion rate
Housekeeper, Serenity Housekeeping Services, Las Cruces, NM
June 2020 – October 2021
- Provided high-quality housekeeping services to over 15 homeowners, executed deep and light cleaning projects, polished hardwood surfaces, and received 90% positive reviews
- Performed deep cleaning of carpets, furniture, and upholstery and utilized appropriate cleaning solutions to prevent damage to client property
- Ensured compliance with infection prevention and COVID-19 safety standards
Key Skills
- Communication
- Housekeeping
- Project management
- Residential cleaning
- Sanitation
Education
High School Diploma
New Mexico Central High School, August 2016 – May 2020
Marie Smith
(678) 123-4567
[email protected]
LinkedIn | Portfolio
321 Main St., Pflugerville, TX 12345
Profile
An executive housekeeper with eight years of experience delivering quality cleaning services and managing housekeeping teams for five-star hotels. Skilled at identifying opportunities to enhance operational workflows and improve guest satisfaction scores.
Professional Experience
Executive Housekeeper, River Run Hotel, San Antonio, TX
January 2016 – present
- Manage a team of 12 housekeepers to efficiently clean suites in a 250-room, five-star hotel, coordinate with the front desk to resolve guest issues, and contribute to a 98% guest satisfaction rating
- Implement new operational workflows and schedules to reduce completion time for cleaning assignments by 8 minutes per room while maintaining five-star quality standards
- Identify opportunities to reduce cleaning waste and lead the execution of green cleaning solutions to minimize safety risks and support the hotel’s reputation as an environmentally conscious organization
Housekeeper, Best Housekeepers, San Antonio, TX
January 2014 – December 2015
- Achieved a promotion from housekeeper to head housekeeper in 100-room hotel within the first four months by providing impeccable service to guests and completing assignments ahead of schedule
- Cleaned 20 rooms per shift, sanitized bathrooms, living rooms, kitchenettes, and surfaces in guest suites, polished furnishings, and ensured compliance with hotel quality standards
- Improved bed-making practices and added artfully folded towels to enhance room presentation, which contributed to a 10% increase in guest satisfaction scores
Education
- Housekeeping Certificate Course, International Housekeepers Association, December 2012 – December 2013
- High School Diploma, 3.8 GPA, One Town High School, San Antonio, TX August 2008 – May 2012
Key Skills
- Commercial cleaning
- Customer service
- Deep cleaning
- Furniture and upholstery cleaning
- Housekeeping
Certifications
Certified Executive Housekeeper
Stevie Ramirez
(123) 456-7890
[email protected]
LinkedIn | Portfolio
987 Your Rd., San Diego, CA 12345
Profile
An executive housekeeper with over 10 years of experience managing diverse housekeeping teams and delivering quality cleaning services for five-star hotels and resorts. A strong history of leading initiatives to enhance workflows, improve guest services, and achieve the highest level of cleaning standards.
Professional Experience
Executive Housekeeper, Holiday Resort, Riverside, CA
April 2012 – present
- Manage, hire, and train a team of 30 housekeepers for a 450-room, world-class resort, define workflows, evaluate performance, and lead initiatives to enhance guest response times and improve efficiency, resulting in a 96% satisfaction rating on exit surveys
- Ensure compliance with quality standards for all cleaning projects and coordinate with front desk teams to achieve a 3-minute response time for guest issues
- Implement cleaning methods for resort ballrooms, conference rooms, and the grand lobby, and ensure safe polishing of crystal chandeliers and decor
Head Housekeeper, Fancy Inn, Malibu, CA
January 2009 – March 2012
- Managed a team of 20 housekeepers to execute cleaning projects for guest suites in a 200-room hotel, ensured compliance with hotel cleaning standards, and conducted scheduling
- Cleaned 15 rooms per shift, including bathrooms, kitchenettes, and antique carpets
- Evaluated online reviews to identify areas of improvement, coordinated with team members to implement new quality procedures, and improved guest satisfaction scores by 5%
Education
Bachelor of Arts in Hotel and Hospitality Management, 4.0 GPA
California State University, Los Angeles, CA August 2005 – May 2009
Key Skills
- Cleaning strategies
- Communication
- Customer service
- Process improvement
- Team leadership
Certifications
- Registered Executive Housekeeper, Certified Environmental Services Executive
Selena Ramirez
(123) 456-7890
[email protected]
LinkedIn | Portfolio
San Diego, CA 12345
Profile
Dedicated hospitality professional with a strong background in hotel housekeeping and supervisory roles. Hold an Associate of Applied Science in hospitality management, a Bachelor of Science in hotel administration, and a Diploma in hotel management. Expertise in supervising cleaning tasks, managing inventory, and training and developing staff, with a commitment to maintaining high standards of cleanliness and efficiency.
Professional Experience
Housekeeping Supervisor, Marriott International, San Diego, CA
January 2019 to present
- Supervise a team of 15 housekeeping staff, ensuring all rooms and common areas are cleaned to the hotel’s high standards
- Established a new inventory management system that reduced supply waste by 20%
- Developed and implemented a training program for new hires, improving staff retention by 15%
Senior Housekeeper, McDonald’s Corporation, Ithaca, NY
June 2018 to December 2018
- Managed daily cleaning tasks across the facility, consistently meeting cleanliness standards
- Helped manage inventory to ensure adequate cleaning supplies
- Provided on-the-job training to new housekeeping staff, improving overall team efficiency
Education
- Bachelor of Science in Hotel Administration, Cornell University, Ithaca, NY
- Diploma in Hotel Management, Les Roches International School of Hotel Management, Bluche, Switzerland
- Associate of Applied Science in Hospitality Management, University of Nevada, Las Vegas, NV
Professional Development
- Certified Hospitality Housekeeping Executive (CHHE), American Hotel & Lodging Educational Institute
- Certified Executive Housekeeper (CEH), International Executive Housekeepers Association
- Certified Hospitality Supervisor (CHS), American Hotel & Lodging Educational Institute
Skyler Thompson
(123) 456-7890
[email protected]
LinkedIn | Portfolio
San Diego, CA 12345
Profile
Hospital housekeeping supervisor with demonstrated success managing cleaning tasks, training new hires, and managing inventory at renowned health care companies such as Johnson & Johnson and Pfizer. Hold an Associate Degree in hospitality management and a Bachelor’s degree in business administration, complemented by a certificate in housekeeping management. Recognized for raising efficiency, reducing waste, and maintaining high standards of cleanliness and safety.
Professional Experience
Housekeeping Supervisor, Johnson & Johnson, San Francisco, CA | June 2018 to present
- Supervise a team of 15 housekeepers, ensuring all cleaning tasks are performed to the highest standard and per hospital protocols
- Introduced a training program for new staff, resulting in a 20% efficiency gain and a 15% decrease in training time
- Expertly managed hospital’s inventory of cleaning supplies, reducing waste by 25%
Housekeeping Associate, Pfizer, Las Vegas, NV | May 2017 to May 2018
- Cleaned and sanitized various hospital areas while following strict safety and cleanliness protocols
- Trained 10 new housekeeping staff on hospital’s cleaning procedures and equipment
- Helped manage and maintain cleaning supplies inventory
Education
- Bachelor’s Degree in Business Administration, University of California, Los Angeles, CA
- Associate Degree in Hospitality Management, University of Nevada, Las Vegas, NV
- Certificate in Housekeeping Management, Cornell University, Ithaca, NY
Professional Development
Association for the Health Care Environment
- Certified Health Care Environmental Services Professional (CHESP)
- Certified Surgical Cleaning Technician (CSCT)
Registered Executive Housekeeper (REH), International Executive Housekeepers Association
Yaling Zhang
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Seattle, WA 12345
Profile
Housekeeping supervisor with a strong background in hospitality and business administration, and proven experience in staff management and inventory control. Demonstrated success in improving efficiency and reducing staff turnover through the implementation of effective training programs. Committed to maintaining high standards of cleanliness and guest satisfaction.
Professional Experience
Housekeeping Supervisor, Marriott International, Seattle, WA
June 2018 to present
- Oversee and motivate a 20-member team to carry out all housekeeping tasks promptly and thoroughly
- Implemented a new training program that raised efficiency by 15% and decreased staff turnover by 10%
- Regularly inspect rooms and facilities, maintaining a 98% cleanliness rating from guests
Housekeeping Team Leader, McDonald’s Corporation, Gainesville, FL
May 2019 to May 2020
- Managed a team of 10 housekeeping staff, coordinating daily tasks and ensuring all restaurant areas were clean and tidy
- Trained new staff members on cleaning procedures and equipment, improving overall team performance
- Assisted with inventory control, reducing supply costs by 5%
Education
- Bachelor of Science in Hotel Administration, Cornell University, Ithaca, NY
- Bachelor’s Degree in Business Administration, University of Florida, Gainesville, FL
- Associate of Applied Science in Hospitality Management, University of Nevada, Las Vegas, NV
Professional Development
- Certified Hospitality Supervisor (CHS), American Hotel & Lodging Educational Institute
- Certified Executive Housekeeper (CEH), International Executive Housekeepers Association
- Occupational Safety and Health Professional Certificate (OSHP), National Association for Safety Professionals
Aliya Jackson
(123) 456-7890
[email protected]
LinkedIn | Portfolio
Boston, MA 12345
Profile
Dedicated private housekeeper with a strong background in child care and pet care. Holds an Associate of Applied Science in hospitality management, a Bachelor’s degree in home economics, and a diploma in housekeeping and laundry operations. Skilled at managing household inventory and performing specialized cleaning tasks, with certifications from the International Executive Housekeepers Association and the International Association for Private Service Professionals.
Education
- Diploma in Housekeeping and Laundry Operations, Penn Foster Career School, Scranton, PA
- Bachelor’s degree in Home Economics, University of Arizona, Tucson, AZ
- Associate of Applied Science in Hospitality Management, The Culinary Institute of America, Hyde Park, NY
Professional Experience
Senior Housekeeper, private household, Boston, MA
June 2019 to present
- Manage and maintain household inventory of all necessary supplies and groceries
- Coordinate with other staff members such as gardeners, chefs, and drivers to ensure smooth operation of all household tasks
- Perform specialized cleaning tasks, including the care of antique furniture, maintenance of high-end appliances, and cleaning of expensive artwork, ensuring their longevity and pristine condition
Child and Pet Care Specialist, Bright Horizons Family Solutions, Tucson, AZ
January 2018 to May 2019
- Provided high-quality care for children and pets to ensure their safety, comfort, and well-being
- Used knowledge of cleaning best practices to maintain a sanitary, healthy, and organized environment
- Praised for expertly balancing child care, pet care, and housekeeping duties
Professional Development
- Certified Executive Housekeeper (CEH), International Executive Housekeepers Association
- Certified Household Professional (CHP), International Association for Private Service Professionals
- Professional House Cleaning Certification (PHCC), Maid Training Academy
Skyler Thompson
(123) 456-7890
[email protected]
LinkedIn | Portfolio
123 Pine Brook Dr, Miami, FL 12345
Profile
A Cleaning Professional with five years of experience, specializing in heavy home cleaning, window cleaning, and commercial cleaning. A proven track record of delivering high-quality professional cleaning services in alignment with client needs and specifications.
Professional Experience
Cleaning Professional, South Bay Cleaners, Miami, FL
October 2018 – Present
- Execute 20+ heavy cleaning projects per week, identify ideal cleaning solutions based on surfaces and materials, and maintain a client satisfaction score of 92%
- Deliver a variety of cleaning services to clients in alignment with individual needs, including vacuuming, carpet treatment, window cleaning, wall scrubbing, and sanitation
- Conduct both indoor and outdoor window cleaning using appropriate equipment and safety measures to prevent incidents
Cleaning Professional, Superior Cleaning Services Inc., Miami, FL
June 2017 – October 2018
- Delivered professional cleaning services to commercial buildings for customer businesses, conducted deep cleanings of walls, floors, and surfaces, and ensured proper sanitation of all public areas
- Oversaw equipment inventory and cleaning supplies and created itemized reports on project tasks to establish invoice pricing for management
Education
High School Diploma
Miami Northwestern High School, Miami, FL September 2013 – June 2017
Key Skills
- Professional Cleaning Services
- Customer Service
- Window Cleaning
- Heavy Cleaning
- Safety Regulations
Jackson Freeman
(012) 987-6543
[email protected]
LinkedIn | Portfolio
123 Main Street, Tampa, FL 12345
Profile
A Cleaning Professional with eight years of experience providing custodial services and building maintenance to high school properties. A proven track record of executing large cleaning projects in compliance with health and safety standards. Adept at coordinating with school personnel, faculty, and custodial teams.
Professional Experience
Senior Custodian, Middleton High School, Tampa, FL
November 2016 – Present
- Serve as the senior custodian for a school with over 500+ students, support faculty and staff with cleanups, classroom organization, and adhoc projects, and maintain a safe and hygienic environment
- Lead teams of up to eight cleaners and maintenance workers to execute cleaning projects, perform building maintenance and repairs, and remove potential safety hazards
- Oversee the set up and break down for school events with up to 700+ attendees, including award ceremonies, sporting competitions, and parent teacher conferences
Custodian, HB Plant High School. Tampa, FL
October 2013 – October 2016
- Delivered quality custodial services to a high school with over 300+ students, including sweeping, mopping, and polishing floors, desks, windows, and surfaces throughout hallways and classrooms
- Managed inventory of chemicals and cleaning equipment valued at $4K, ordered cleaning supplies, and ensured safe handling and disposal of cleaning solutions and waste
- Removed trash and recyclables and ensured proper transport and disposal
Order additional cleaning supplies as required
Education
High School Diploma
Robinson High School, Tampa, FL, September 2009 -June 2013
Key Skills
- Team Management
- Safe Chemical Handling
- Cleaning Strategy
- Commercial Cleaning
- Inventory Management
Allan Gibson
(345) 678-9012
[email protected]
LinkedIn | Portfolio
654 My Road, Indianapolis, IN 32109
Profile
Night Auditor with 5+ years’ experience keeping accurate financial records and generating guest folios in hotels with 100+ rooms. Thorough knowledge of cash handling best practices. Skilled at collaborating with other functions to ensure smooth service for guests throughout the night. Draw on detailed knowledge of local geography and amenities. Dedicated to providing positive and memorable guest experiences.
Professional Experience
Night Auditor, Quality Inn, Indianapolis, IN | September 2018 to Present
- Efficiently complete closing reports, ensuring all financial data is accurate and up-to-date
- Post correct rates and charges to each folio and check service charges from multiple departments, addressing any discrepancies
- Handle check-in and check-out, and process payments using POS system
- Greet guests and provide information on hotel services and local facilities
- Supervise night staff of 3 employees
Night Auditor, White Lodging, Indianapolis, IN | June 2015 to September 2018
- Maintained accurate revenue and statistics records, and cashed up at end of each shift
- Promptly and accurately completed gross revenue reports
- Organized and cleaned the front desk area for the morning shift
- Scrutinized records for discrepancies, and reported any concerns to management
Education
Associate of Science in Hospitality Administration
Ivy Tech Community College, Indianapolis, IN | 2015
Key Skills
- Bookkeeping & Data Entry
- Customer Relations & Service
- Efficiency Improvement
- Hotel Safety & Security
- Microsoft Office Suite
- Team Collaboration
Henry Richard
(123) 456-7890
[email protected]
LinkedIn | Portfolio
123 Blue Bird Street, New York, New York, 12345
Profile
A HVAC-certified janitor with eight years of experience delivering custodial services to schools and hotel facilities, including grounds cleaning, maintenance, and repairs. A proven track record of executing large-scale cleaning projects quickly and efficiently. Adept at utilizing hand tools, power tools, and industrial equipment.
Professional Experience
Janitor, Big Apple Hotel, New York, New York
February 2015 – Present
- Deliver custodial services for a 550-room hotel, perform deep cleaning and sanitation of rooms, lounge, restaurant, and gift shop areas safely, and sweep, mop, and vacuum floors
- Repair hotel cooling and heating systems and maintain and repair hotel plumbing and electrical systems
- Train five new janitors successfully in cleaning, sanitation and safety procedures
- Receive the Big Apple Hotel Excellence in Safety Award in 2018 for quick-response cleanups
Janitor, Big Apple Middle School, New York, New York
March 2012 – February 2015
- Mowed and trimmed school lawn and shrubs, cleared trash and debris from grounds
- Swept and mopped hallways, classrooms, gymnasium and teacher’s offices
- Cleaned office and classroom furniture, fixtures, windows and walls
- Saved school roughly $3K per year by performing minor heating, cooling and plumbing repairs
- Performed daily electrical appliance safety checks before locking up the school
Certifications
- New York State HVAC/R Certification, 2012
Key Skills
- Custodial Services
- Communication
- Deep Cleaning
- Health and Safety
- HVAC Maintenance
Education
High School Diploma
Big Apple High School, New York, NY, August 2007 to August 2011
Kevin Morrison
(123) 456-7890
[email protected]
LinkedIn | Portfolio
123 W Adams Ave, Detroit, MI 12345
Profile
A Residential House Cleaner with five years of experience, specializing in housekeeping, heavy cleaning, client relations, and inventory management. A strong history of providing high-quality residential cleaning services and ensuring customer satisfaction.
Professional Experience
Residential House Cleaner, Cleaners For You, Detroit, MI
April 2018 – Present
- Manage and execute a variety of heavy cleaning projects for 25+ clients per week and communicate with customers to identify appropriate cleaning solutions based on needs, resulting in a 95% customer satisfaction rating and a 50% increase in client retention
- Perform vacuuming, mopping, glass cleaning, and wall scrubbing and organize furniture, closet spaces, kitchens, and living environments according to client specifications
- Identify appropriate cleaning solutions and safety measures to prevent damage to surfaces, floors, and walls based on material
Residential House Cleaner, The Cleaning Group, Detroit, MI
June 2017 – April 2018
- Delivered quality customer service to 15+ clients per week for a residential cleaning company, tracked and managed cleaning projects, and fielded customer communications and inquiries to ensure adherence to client specifications
- Conducted deep cleaning activities, washed and replenished bed sheets, quilts, and linens, and organized and removed trash and recycling
Education
High School Diploma
Henry Ford High School, Detroit, MI September 2013 – June 2017
Key Skills
- Residential House Cleaning
- Heavy Cleaning
- Customer Service
- Housekeeping
- Safety Regulations
