Information Technology IT Resume Examples
Years of Experience
- Entry-level
- Mid-career
- Senior-level
Akira Ito
(123) 456-7890
[email protected]
4389 Johnson Place, San Francisco, CA 43215
Profile
Passionate UX designer, dedicated to developing accessible technologies that promote empathy and understanding. Experienced at working collaboratively and bringing together different viewpoints to ensure technological solutions meet the needs of all users.
Key Skills & Proficiencies
- Unit testing
- Thorough understanding of UI/UX design principles
- Technologies: HTML, CSS, GitHub, Scrum, SOLID, GRASP, JavaScript
- Wireframe production
- Team player
- Excellent verbal and written communication skills
Education
Master of Science in Human-Computer Interaction, GPA 3.2
DePaul University, Chicago, IL September 2016 – June 2018
Areas of Study:
- UX Strategy and Web Analytics
- Accessibility and Design for Diverse Users
- Usability Evaluation Methods
Bachelor of Science in User Experience Design, GPA 3.8
DePaul University, Chicago, IL September 2012 – June 2016
Areas of Study:
- Principles of Interactivity
- User Experience Design Frameworks
- User Interface Development for Interactive Systems
Professional Experience
User Experience Designer, Black Cat Apps, San Francisco, CA
September 2018 – Present
- Redesigned 3 mobile apps that were featured in mashable and Techcrunch
- Work collaboratively with designers, developers, research managers and producers to develop creative solutions that are accessible to users with diverse needs
- Do front-end programming using HTML 5, CSS and JavaScript to develop and build web-based prototypes
Design Intern, Gordon & Stevens Software, Chicago, IL
June 2017 – September 2017
- Completed user research to identify opportunities for improving client’s web presence, which lead to site enhancements, including intuitive site navigation that decreased bounce rate by 27%
- Assisted with usability testing for landing pages in preparation for website redesign
- Produced wireframes that contributed to user-centered design efforts for mobile applications
Maxwell Stevens
(123) 456-7890
[email protected]
784 Edward Close, Honolulu, HI 54321
Profile
Enthusiastic software developer with 7+ years’ experience developing software solutions from conceptualization to successful launch. Dedicated to bringing a user-focused mindset to software through feedback, UX design principles and thorough testing to ensure product and customer success.
Professional Experience
Software Developer, Quinn Content Solutions, Honolulu, HI
May 2016 – Present
- Developed and launched major upgrade to web-based employee interface, with uninterrupted flow of business critical operations, leading to 15% increase in efficiency
- Work collaboratively with project manager, staff and IT team to identify critical components and minimum viable product
- Conduct user testing and beta testing to ensure smooth implementation
Software Developer, Power Creations, San Francisco, CA
July 2013 – April 2016
- Worked with team of 15 developers to write proprietary software for 60 clients
- Maintained systems for 20 clients using C++ and Linux platforms
- Developed and implemented new evaluation procedures to track bugs, user concerns and defects so problems could quickly be resolved for all clients
Education
Bachelor of Science in Software Engineering
California Polytechnic State University, San Luis Obispo, CA September 2009 – June 2013
Key Skills
- Problem solving
- Test driven development
- Attention to detail
- Technologies: JavaScript, C, C++, jQuery, Eclipse, AJAX, LINQ, HTML, CSS, Linux, Oracle
- Excellent communication and collaboration skills
- Cloud management
Certifications
- Certified User Experience Analyst, Human Factors International, 2016
- Oracle Certified Professional, 2015
Ashante Omar
(123) 456-7890
[email protected]
6724 Hinkley Avenue, Minneapolis, MN 45687
Profile
Experienced and detail-oriented cybersecurity specialist with 11 years’ experience developing complex infrastructures and technical solutions for industry and government. Expertise in risk assessment and management and vulnerability assessments. Dedicated to building relationships and educating internal users on preventative procedures.
Professional Experience
Cyber Security Specialist, Delta Communication Technologies, Minneapolis, MN
November 2013 – Present
- Monitor organization’s networks for security breaches
- Conduct penetration testing to locate vulnerabilities in system and strengthen security before vulnerabilities could be exploited
- Work with management to develop training materials and procedures for cybersecurity
Cybersecurity Analyst, Andrews Security Solutions, Annapolis, MD
July 2009 – October 2013
- Provided reports to management and government clients regarding network security status and recommended new policies, procedures and technology
- Conducted forensic technical investigations including packet analysis
- Developed and initiated new security procedures, including laptop check, data leakage prevention and anti-virus roll out
Education
Master of Science in Computer Science
Georgia Institute of Technology, Atlanta, GA September 2007 – June 2009
Bachelor of Science in Computer Science
Metropolitan State University, St Paul, MN September 2003 – June 2007
Key Skills
- Programming languages: Python, Java, C/C++, COBOL
- Virus protection
- Penetration testing
- Secure software development
- Training procedure documentation
- Excellent written and verbal communication
- Reverse engineering
Certifications
- Certified Information Security Manager, 2016
- Certified Professional in Python Programming 2, 2015
Common Key Skills and Action Verbs for Information Technology It Resumes
Many employers use applicant tracking systems (ATS) to scan resumes, searching for keywords and phrases that indicate candidates who meet the requirements of the position. These resumes are passed on to the hiring manager, so the more key skills and action verbs you include, the more likely it is that you’ll be invited for an interview. The keywords depend on the type of IT role you’re applying for and should include the specific software and programming languages you work with. However, other keywords suit a wide range of IT positions.
| Key Skills & Proficiencies | |
|---|---|
| Application technology | Architecture |
| Artificial intelligence | Change management |
| Component sourcing | Data center operations |
| Data gathering | Database administration |
| End-user support | Fault analysis |
| Information security | Needs assessment |
| Network administration | Open source |
| Quality insurance | Security |
| Software configuration | Systems deployment |
| Technical documentation | Web based technology |
| Workflow management | |
| Action Verbs | |
|---|---|
| Achieve | Administer |
| Assess | Code |
| Configure | Deploy |
| Document | Improve |
| Initiate | Launch |
| Manage | Program |
| Research | Script |
| Test | Train |
Tips for Writing a Better Information Technology It Resume
Showcase Your Educational Achievements in Information Technology
There are a wide range of degrees that can lead to a career in information technology, including software engineering, computer science and interactive media. There’s also an extensive list of courses available in each program and at different colleges and universities. The diversity of IT education means it’s important that hiring managers understand exactly what your degree entailed and the knowledge you gained from your studies. Include the essentials, such as school name, location, degree earned and year graduated, and add some detail about the courses you completed or any notable achievements from classes or extra-curricular activities.
Example #1
Good
Bachelor of Arts in Interactive Media & Game Development
Worcester Polytechnic Institute, Worcester, MA, September 2015 – June 2019
Notable Achievements:
- Excelled in using narrative structure and storytelling techniques to design enthralling and educational games
- Senior project developed math teaching game featured in Apple Store
- President, International Game Developers Association at WPI
Bad
Bachelor of Arts in Interactive Media & Game Development
Worcester Polytechnic Institute, Worcester, MA, September 2015 – June 2019
Example #2
Good
Bachelor of Science in Computer Science
Carnegie Mellon University, Pittsburgh, PA, September 2013 – June 2017
Study Focus:
- Human-Centered Software
- Machine Learning
- Artificial Intelligence
Bad
Bachelor of Science in Computer Science
Carnegie Mellon University, Pittsburgh, PA, September 2013 – June 2017
Don’t Forget to Include Your IT Soft Skills
Information technology careers focus on hard skills, including programming languages and data analysis. However, many job applicants have similar levels of technical expertise, so it’s important to emphasize your soft skills to ensure you stand out from the crowd. Employers want to know that you can communicate ideas clearly, work as part of a team and train or lead others if required. Other soft skills include time management, creative thinking and decision making. Emphasize one soft skill that is featured in the job description, or where you excel, to help take your resume to the next level.
Example #1
Good
Collaborated with a team of diverse stakeholders to detail and prioritize list of requirements and develop software solutions to ensure all needs were met
Bad
Developed list of software requirements
Example #2
Good
Managed group of 5 interns in developing new mobile game application, including leading group discussions to conceptualize ideas, delegating tasks, managing project time line and ensuring project met budget and deadline targets
Bad
Helped develop mobile game app
How to Align Your Resume With the Job Description
Hiring managers need to look at a lot of candidates to find the person who has the right mix of skills and experience to meet their needs. The job description is the primary document that defines these attributes, so tailoring your resume to include skills and experience mentioned in the job description is an excellent way to help it stand out.
The most important job requirements are generally listed near the start of the job description. You should also look for attributes or skills that are mentioned more than once. Highlight the company’s requirements, and compare this to your resume. Think about the key priorities the company has identified, and make sure your resume describes how your experience matches them. Be specific and focus on your major attributes and achievements to avoid sounding generic and bland.
Example Information Technology IT Position Job Description
Cold Transport Logistics is seeking a qualified IT Technician to install and maintain computer systems and networks. The technician will also train non-technical staff on the use of databases and stock management software and hand-held stock and order tracking hardware. The successful candidate must have a thorough knowledge of computer software and hardware, networks and operating systems. Troubleshooting and ability to clearly explain complex concepts to other team members is also required. Experience in transport or warehouse environment preferred.
Responsibilities:
- Provide training to users on how to use software, computers and tracking equipment
- Organize and schedule upgrades and maintenance while maintaining business operation continuity
- Install and configure software
- Perform troubleshooting to diagnose and resolve problems with software and hardware
- Maintain records and logs of repairs, costs and maintenance schedule
- Maintain security of company and client records
Qualifications:
- Degree in Computer Science or related field
- High-level communication abilities
- Proven experience as an IT technician, especially in warehouse environment
- Proficient in maintaining internet security and data privacy
- Excellent diagnostic, troubleshooting and problem-solving skills
- High level of organizational and time management skills
The job description shows that the ideal candidate will have the following attributes and experience:
- Communication and training skills
- Ability to install and maintain software and hardware
- Experience in a warehouse environment
- Troubleshooting
- Problem-solving
- Organization skills
- Computer security expertise
Use the skills highlighted in the job description to craft the profile and professional experience sections of your resume. The example below demonstrates how to best incorporate these attributes.
Information Technology IT Work Experience Example
IT Technician, Omega Transport, Canton, OH
October 2015 – Present
- Train all new staff in use of warehouse tracking hardware and stock management software
- Organize detailed schedule of new software installation and maintenance needs to ensure computer systems operated effectively
- Troubleshoot software and hardware issues and resolve problems, communicating solutions clearly to help limit problems reoccurring
- Analyze security gaps and implement solutions to strengthen online and data privacy