How To Write a Medical Office Specialist Resume

Medical office specialists play an important role in supporting health care professionals and ensuring optimum office efficiency for better patient care. A resume for this position should focus on your clerical and organizational skills and ability to collaborate as part of a team. Learn how to create a winning resume with this guide.

  • Entry-level
  • Mid-career
  • Senior-level
Resume Callout Image
Build Your Resume
Resume Builder offers free, HR-approved resume templates to help you create a professional resume in minutes.

1. Write a brief summary of your medical office specialist qualifications

When you coordinate with doctors, nurses, and other health care professionals, the ability to quickly summarize important information is key. This is exactly what your profile does for your resume. It’s a synopsis of your experience and skills that lets the hiring manager know immediately if you fit the basic requirements for the position.

Your summary should include how many years you’ve worked as a medical office specialist and include key skills relevant to the position. Emphasize your background in electronic health records (EHR), HIPAA, clinical operations, and office administration. This is also a good place to list any certifications or call attention to a specific career accomplishment.

Senior-Level Profile Example

A Medical Office Specialist with five years of experience within the healthcare industry, specializing in office administration, appointment scheduling, EHR, and HIPAA regulations. A strong history of coordinating with physicians, nurses, and office personnel to identify opportunities to improve office operations.

Entry-Level Profile Example

A Medical Office Specialist with entry-level experience specializing in administrative support, patient relations, communication, and calendar management. Adept at managing clerical tasks, patient files, and scheduling to support daily office operations.

2. Outline your medical office specialist experience in a compelling list

The professional experience section gives the hiring manager a more detailed overview of your work history. It’s also an opportunity to call attention to specific responsibilities and accomplishments that align with the organization’s needs.

With any administrative role, it can be challenging to find ways to make your bullet points sound unique. To differentiate yourself from the competition, demonstrate the positive impact of your contributions using metrics, monetary figures, and hard numbers. For example, saying you “reduced delinquent accounts by 20%” is a much more powerful achievement than “called past-due patients.”

Senior-Level Professional Experience Example

Medical Office Specialist, Penn Medicine Doctor’s Office, Media, PA

October 2016 – Present

  • Oversee daily appointment scheduling for a medical office with 30+ patients per day, manage calendars for physicians, and interface with patients to perform initial interviews, gather medical data, and obtain insurance information
  • Coordinate with the office team to implement a new patient records system to reduce data entry time for medical reports from 25 minutes to five minutes
  • Reduce outstanding payments for services by 15% by contacting delinquent accounts to create payment plans prior to transferring to collections

Entry-Level Professional Experience Example

Medical Office Specialist, West Ave Medical, New York, NY

October 2021 – Present

  • Manage phone inquiries from patients, oversee scheduling for appointments, conduct interviews to create patient files and obtain medical history, and communicate calmly and empathetically with patients experiencing pain and distress
  • Organize electronic medical records in compliance with HIPAA regulations, perform data entry for patient health insurance benefits, and submit claims for healthcare services
  • Coordinate with patients to reconcile past due payments, create payment plans, and identify solutions to eliminate aging accounts receivable

3. List any education and certifications relevant to medical office specialists

Including your education on your resume gives hiring managers an idea of your interests and background and how they may apply to the position. It also lets them identify if you meet any minimum educational requirements. A degree in communication, business administration, or a health care discipline may be especially relevant.

Hiring managers in larger medical offices and health care systems may be looking for candidates who have certifications, such as Certified Medical Administrative Assistant. Make sure to list these prominently if you have them.



  • [Degree Name]
  • [School Name], [City, State Abbreviation] | [Graduation Year]


  • Bachelor of Arts (B.A.) Communication
  • Temple University, Philadelphia, PA | 2011



  • [Certification Name], [Awarding Organization], [Completion Year]


  • Certified Medical Administrative Assistant, National Healthcareer Association, 2012

4. List key medical office specialist skills and proficiencies

Key skills for medical office specialists revolve around keeping track of patient files, office operations, and patient intake and scheduling. Some of these are likely to be included in your professional experience section, but having a bulleted list of skills provides another opportunity.

Tailor this list each time you apply for a position by looking at what the job requires and swapping words out or moving them closer to the top of the list. For example, if you have EHR as one of your skills, changing this to Epic or Oracle Cerner may help if the job specifically lists those programs.

Key Skills and Proficiencies
Accounts receivable (AR) Administration
Appointment scheduling Billing
Calendar management Communication
Data entry EHR
Health insurance Medical billing
Medical terminology Microsoft Excel
Microsoft Office Suite Microsoft Word
Office administration Operational support
Organization Patient relations
Process improvement  

How To Pick the Best Medical Office Specialist Resume Template

As a medical office specialist, you know how important proper document formatting is. The right template makes creating your resume faster and makes it easier for the hiring manager to find the information they need to make a decision. Choose a template you would want to see. Clean lines, clear organization, and enough white space to keep the eye from being overwhelmed are key.

Medical Office Specialist Text-Only Resume Templates and Examples

  • Entry-level
  • Mid-career
  • Senior-level

Cameron Malfara
(123) 456-7890
[email protected]
123 Convoy St, San Diego, CA 12345


A Medical Office Specialist with five years of experience specializing in office administration, calendar management, operational support, and patient relations. A proven track record of delivering administrative support to reduce patient delays and increase satisfaction.

Professional Experience

Medical Office Specialist, MedExpress Urgent Care, San Diego, CA
October 2018 – Present

  • Manage daily office operations for urgent care with over 20+ patients per day, conduct scheduling for four physicians, six nurses, and eight medical assistants, and perform intake for walk-in patients to gather medical information
  • Communicate with patients suffering from physical pain and distress, gather insurance information, create payment plans, and provide emotional support
  • Organize patient records, conduct purchasing for office and medical supplies, and track invoices and patient accounts using Microsoft Excel

Medical Office Specialist, Taylor and Singh Medical Office, San Diego, CA
May 2017 – October 2018

  • Provided administrative support to a medical office with three physicians, performed appointment scheduling, fielded phone inquiries from patients, obtained medical information, and managed telehealth scheduling in the patient portal
  • Conducted purchasing for office supplies and interfaced with vendors to reduce expenses by 10% through negotiating new pricing agreements


Bachelor of Arts (B.A.) Communication
University of San Diego, San Diego, CA September 2013 – May 2017

Key Skills

  • Office Management
  • Operations Support
  • Patient Relations
  • Communication
  • Electronic Medical Records (EHR)

Frequently Asked Questions: Medical Office Specialist Resume Examples and Advice

What are common action verbs for medical office specialist resumes?-

When you do the same job year after year, it’s easy to lose perspective on how valuable your accomplishments and contributions are. This can lead to boring, basic language in your resume. Incorporating action verbs in your bullets and sentences keeps your resume engaging and highlights your qualifications. 

Consider the difference between “reduced data entry time for new patient files from 20 minutes to seven minutes” and “performed data entry for new patient files.” The first one puts the emphasis on why this is helpful to the organization and quantifies it with a key metric.

Here are some common action verbs relevant to medical office specialists:

Action Verbs
Administered Audited
Collaborated Communicated
Compiled Coordinated
Corresponded Documented
Implemented Maintained
Organized Oversaw
Prepared Processed
Recorded Resolved
Responded Reviewed
Scheduled Tracked
How do you align your resume with a job description?-

Health care is a continually growing field. The Bureau of Labor Statistics (BLS) reports that job openings for medical and health services managers will increase 28% over the next few years. This faster-than-average growth can make it easier to find your dream job, but you’ll still need a tailored resume to help you get an offer.

For example, if an organization is seeking a candidate who has a broad knowledge of medical terminology, demonstrate your experience with EHR and basic medical procedures. If a medical office is seeking an applicant with exceptional communication skills, provide tangible examples of you interfacing with patients calmly and professionally. By aligning your resume with the job description, you’ll greatly increase your chances of securing your next interview.

What is the best medical office specialist resume format?-

A strong track record of success in other medical office positions shows a hiring manager you’re likely to be successful in this job as well. For this reason, a reverse chronological resume is a good choice. It gives you enough room to highlight your work experience and career accomplishments while still providing space for a simple key skills list.

If you don’t have specific experience in medical offices, use other relevant positions where you learned transferable skills to pad out this section. Other office admin or secretarial positions are good options, as is anything in the health care field.

Craft your perfect resume in minutes

Get 2x more interviews with Resume Builder. Access Pro Plan features for a limited time!

dimand icon
Expert Advice
Include a cover letter with your resume
Including a cover letter with your resume is one way to stand out from other applicants, and it’s a strategic move to connect more easily with the hiring manager. A cover letter is also where you can describe a standout moment in your career or explain why you’re drawn to the health care field. Check out our examples of office assistant cover letters to get ideas.
Sidebar image
Create your resume in minutes. Try for free.