Office Manager Cover Letter and Resume Example

Office Manager Cover Letter and Resume Example (Text Format)

Facts About This Resume:

Candidate has 10 consecutive years of office management experience.
Candidate has a Business Management degree.
Candidate has held two long-term positions in different offices.

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Resume Example
Cover Letter Example

Contact

Morgan Maylock (123)-456-7890
[email protected]
123 Your Street, Philadelphia, PA 12345

Primary Objective

Team-driven office manager with 10 consecutive years of experience in leadership roles. Maxwell College alumni with a B.S. in Business Management. Efficient, tech-savvy professional with strong Adobe Photoshop, Canva and Microsoft Office skills.

Professional Experience

T&C Construction Crew, Philadelphia, PA
Office Manager I, April 2014 – Present

Oversee the daily functions of office staff, including members of the sales, marketing and production teams
Create invoices, process payments and log sales in QuickBooks
Provide biannual performance reviews and recommend salary increases for qualified staff
Ensure OSHA compliance by creating and monitoring safety guidelines
Assist administrative staff with clerical duties, including faxing and filing

Smile Bright Dental Office, Philadelphia, PA
Office Manager, June 2009 – April 2014

Maintained HIPAA compliance by implementing appropriate policies and training programs
Verified insurance coverage and helped patients file appeals
Implemented an online system for tracking dental symptoms and procedures that reduced the use of paper files
Boosted workplace morale with incentive programs and awards
Tracked patient satisfaction with surveys and graphed yearly trends to improve office performance

Education

MAXWELL COLLEGE, Philadelphia, PA
Bachelor's of Science in Business Management, September 2005 - June 2009

Key Skills

Efficient
85 WPM
Microsoft Office Suite
OSHA compliant
Organized
Morale booster
Effective written and verbal communication skills
Invoicing

Certifications

Certified Microsoft Office Suite Expert

Dear (Hiring Manager),

My name is Morgan Maylock, and I am applying for the office manager position at Tanner Towing Company. Jessika Jenkins, your company's receptionist, informed me the position has a vacancy. I previously managed Ms. Jenkins during her time as an administrative assistant for T&C Construction Crew, and we work well together.

As an office manager, I strive to boost morale without sacrificing productivity. I have launched several incentive programs, including Team Member of the Week, at my current employer. I feel it's also important to show customers and clients they are valued, so I helped create a discount program for patients at Smile Bright Dental Office. This discount program helped increase yearly earnings by 17%.

Tow truck drivers are exposed to dangerous situations daily, but I have a strong knowledge of current OSHA guidelines. I can help Tanner Towing Company prevent occupational hazards from injuring drivers while also promoting a safe workplace for other employees. In addition to leadership skills and OSHA compliance, my strengths include Microsoft Office Suite, QuickBooks, delivering performance reviews and invoicing clients. Task completion typically takes very little time because I type 85 WPM and utilize organizational tools as needed.

I look forward to discussing my leadership skills, including how they can benefit Tanner Towing Company, at your earliest convenience. Please contact me via telephone at (123) 456-7890 or email at [email protected] after viewing my attached resume. Thank you for your consideration.

Sincerely,
Morgan Maylock
[email protected]
(123) 456-7890

4 Tips for Writing an Office Manager Resume from an Expert

1. Mention your accomplishments.

An office manager helps businesses run smoothly, whether you manage a small team or oversee a large group. Recruiters need to know that you have the leadership and organization skills required for this position, so don’t be shy about listing ways you’ve benefited other companies.

Perhaps you’ve reduced supply expenses by 12% during your time as an office manager, or maybe you helped boost patient count by 250 per year at a medical office. You can also mention how you’ve helped train new workers, retain established employees or reduce customer complaints.

2. Exude confidence.

Successful office managers believe in themselves. They aren’t know-it-alls or arrogant leaders, but they understand the importance of their role. Office managers also help boost the morale of team members and keep customers satisfied. You can’t do that if you feel unqualified for the position, so pepper your resume with strong verbs and relevant skills.

Make sure you also exude confidence in your cover letter without sounding boastful or bossy. At the end, finish with a strong statement such as, “I look forward to discussing these qualifications in person.”

3. Share your educational background.

Many employers do not consider office management an entry-level position, so it’s important to highlight your educational background. When you create your resume, list your degree, certification or any other formal training that makes you qualified to manage an office. If you don’t have a degree at the moment, list the one you’re currently pursuing on your resume. You can also mention that you’ve taken some business courses when you draft your cover letter, especially if those courses have helped you perform your job duties.

But what if you’re a degree-free applicant who isn’t taking any courses now or in the near future? In this situation, you can leave the education section off your resume unless the employer specifically states all applicants must have a high school diploma or higher. Hiring managers may also appreciate if you talk about leadership seminars you’ve attended or explain how you’ve racked up managerial skills during your 10 years in the field.

4. List specific skills as well as general duties you perform.

Experience with the Microsoft Office Suite is expected for many office manager positions, so make sure your resume reflects this. You should also mention other programs relevant to the job description. An office manager for an accounting firm may need knowledge of QuickBooks, while someone who manages a creative agency might need Canva skills or a working knowledge of Adobe programs.

Don’t forget to mention basic clerical skills, such as faxing, filing and scanning, on your resume. These duties are often delegated to an administrative assistant, but you may still need to help get them done if you’re managing a busy office.

Office Manager Cover Letter and Resume Example

Downloadable Office Manager Resume and Cover Letter Examples