Healthcare Management Text-Only Resume Examples
Years of Experience
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John Bergsen
(123) 456-7890 | [email protected] | 123 Bridge Street, Boston, MA 12345
Profile
Patient-focused Nurse Manager with 7+ years of experience. Offer advanced expertise in complex clinical operations, case management, acute care, and team motivation. Train and coach diverse nursing teams to consistently improve patient care and achieve positive outcomes. Skilled at finding novel ways to cut costs and balance competing priorities in a complex healthcare setting. MS in Nursing from Harvard University.
Professional Experience
Nurse Manager, Boston Medical Center, Boston, MA | July 2015 to Present
- Oversee various clinical operations for this 245-bed hospital
- Build and manage a highly engaged team of 25+ registered nurses
- Coordinate 24-hour operations for 7 patient care units, including SICUs, PICUs, MICUs, ambulatory care, and neonatal intensive care
- Improve patient room turnover rate by 10% during periods of 90%+ occupancy, and ensure compliance with infection prevention and Covid-19 safety protocols
- Drove change initiatives to improve nursing metrics, utilization, patient flow, and OR staffing
- Reduced average length of stay from 4 days to 3 days
Education
Harvard University, Cambridge, MA
- Master of Science (MS) – Nursing
- Bachelor of Science (BS) – Nursing
Key Skills
- Change Management
- Clinical Operations Improvement
- Cross-Functional Collaboration
- Human Resources (HR) Management
- Patient Flow
- Staff Coaching & Mentoring
Sarah Johnson
(123) 456-7890 | [email protected] | 123 Bedford Avenue, New York, NY 12345
Profile
Forward-looking Nurse Manager with 8+ years of experience. Offer advanced expertise in patient care, healthcare administration, and policy development and interpretation. Strong background managing cross-functional teams and guiding delivery of complex patient care services. Adept at building a highly collaborative, accountable work culture. MS in Nursing from Columbia University. Bilingual: Fluent in English and Spanish.
Professional Experience
Nurse Manager, St. Matthew Nursing Home, New York, NY | June 2014 to Present
- Multifaceted management role at this 200-bed nursing home providing long-term care, short-term rehab, and hospice care services
- Oversee and develop a cross-functional team of 30 healthcare professionals, including dieticians, social services workers, nurses, physical therapists, and medical assistants
- Develop clinical policies, standards, and initiatives to improve patient advocacy and health outcomes
- Educate patients and families on short- and long-term treatment plans, and develop customer service plans based on cultural, emotional, and spiritual needs
Education
Columbia University, New York, NY
- Master of Science (MS) – Nursing
- Bachelor of Science (BS) – Nursing
Language
- Fluency in Spanish
Key Skills
- Clinical Operations Management
- Cost Reduction & Elimination
- Cross-Functional Collaboration
- Patient-Centered Long-Term Care
- Policy Development & Enforcement
- Process Improvement
- Task Prioritization
Alicia Jones
(123) 456-7890 | [email protected] | 123 Your Street, Los Angeles, CA 12345
Profile
Case Manager with 8+ years’ experience focused on treatment planning, community outreach, mental health services, and substance abuse issues. Committed to providing clients with essential support and resources for recovering from addiction. Skilled at engaging with diverse populations and building long-term relationships with clients. Adapt readily to new work challenges and circumstances. MS in Social Work from the University of Los Angeles.
Professional Experience
Case Manager, Los Angeles Rehabilitation, Los Angeles, CA | May 2014 to Present
- Oversee 150+ cases related to substance abuse and alcoholism
- Partner with cross-functional teams to find appropriate treatments based on each client’s background, addiction, and mental health assessment
- Coordinate treatment plans and patient stays, serve as client advocate during treatment and court hearings and meet with state agencies and law enforcement as needed
- Collaborated with program management teams on new clinical approaches to substance abuse treatment, helping improve patient outcomes by 30%
Education
Master of Science (MS) – Social Work
University of Los Angeles, CA
Bachelor of Science (BS) – Social Work
University of Santa Cruz, CA
Key Skills
- Case Management
- Client Relations
- Community Outreach
- Cross-Functional Collaboration
- Mental Health Services
- Substance Abuse Treatment
- Task Prioritization
- Treatment Planning
Tips for Writing a Better Healthcare Management Resume
1. Capture your varied work
As someone in healthcare management, you help deliver some of the most important services a person can receive. But that importance comes with greater complexity. In addition to the usual management questions of cost and efficiency, you also must address various complicated, healthcare-specific factors like insurance, regulation, language barriers, and medical ethics. If you omit these factors on your resume, it’ll fail to show employers the rich variety of your work and achievements.
For this reason, your resume must show skill in handling complexity and balancing the multiple priorities of your field. The best place to emphasize this quality is in your Profile paragraph at the top of your document.
Example
Forward-looking Nurse Manager with 8+ years’ of experience. Offer advanced expertise in patient care, healthcare administration, and policy development and interpretation. Strong background managing cross-functional teams and guiding delivery of complex patient care services. Adept at building a highly collaborative, accountable work culture. MS in Nursing from Columbia University. Bilingual: Fluent in English and Spanish.
2. Show you can prioritize
Countless job seekers (both in and outside healthcare) cite “Multitasking” as a key skill on their resume. But multitasking doesn’t exist. It’s simply a fact that at any given point of your workday, you’re one person performing an action or activity.
It makes sense to want to cite multitasking, since in today’s workplace, it so often feels like you’re doing a bunch of different things at the same time. That’s especially true in the complex world of healthcare management.
Anytime you have the sensation of multitasking as a healthcare manager, what you’re doing is prioritizing and adapting quickly to the situation at hand. You can’t do two-plus things at once any more than you can physically be two or more people. But you can figure out the most important single thing you should work on, then quickly change that focus depending on how your day goes. These are two excellent, tangible skills to feature on your healthcare management resume.
Example Profile
Case Manager with 8+ years experience focused on treatment planning, community outreach, mental health services, and substance abuse issues. Committed to providing clients with essential support and resources for recovering from addiction. Skilled at engaging with diverse populations and building long-term relationships with clients. Adapt readily to new work challenges and circumstances. MS in Social Work from the University of Los Angeles.
Key Skills
- Case Management
- Client Relations
- Community Outreach
- Cross-Functional Collaboration
- Mental Health Services
- Substance Abuse Treatment
- Task Prioritization
- Treatment Planning
3. Use dynamic verb phrases
You may have great “soft skills” like collaboration and communication. But when you refer to these skills using an adjective or noun phrase (e.g., “highly collaborative” or “strong communication skills”), they won’t usually stand out to hiring managers. That’s because (a) they’re pretty vague by themselves, and (b) countless other jobseekers use these phrases on their own resumes.
To get around this problem, convert each soft skill into a verb phrase when possible – this allows you to flesh out the idea with more specific and interesting details.
Example
Collaborated with program management teams on new clinical approaches to substance abuse treatment, helping improve patient outcomes by 30%
Key Skills Hiring Managers Look for on Healthcare Management Resumes
For a better healthcare management resume, include a “Key Skills” section that gives a quick overview of the knowledge areas and expertise you offer. This section is a great way to do justice to your complex, multifaceted management role. Consider including any of the terms below:
| Key Skills and Proficiencies | |
|---|---|
| Case Management | Client Relations |
| Clinical Operations Improvement | Cross-Functional Coordination |
| Efficiency Improvement | Expense Reduction |
| Human Resources (HR) Management | Patient & Family Relations |
| Patient Flow | Patient-Centered Care |
| Personnel Management | Policy Development & Implementation |
| Process Redesign & Improvement | Regulatory Compliance |
| Task Prioritization | Treatment Planning |
Common Action Verbs for Healthcare Management Resumes
You don’t just manage healthcare functions. You also coordinate, develop, and improve them in any number of ways. The following action verbs will help you brainstorm resume points that capture your work’s true, varied nature.
| Action Verbs | |
|---|---|
| Balance | Configure |
| Coordinate | Create |
| Decrease | Develop |
| Engage | Enhance |
| Implement | Improve |
| Increase | Launch |
| Motivate | Organize |
| Partner | Plan |
| Prioritize | Reduce |
| Streamline | Train |
How to Align Your Healthcare Management Resume With a Job Posting
For each job in your Experience section, consider adding a facility description. You can place this description in brackets right next to or below the facility name. Alternatively, you can work the facility details into the first line of your job description, as in examples 1 and 2 above.
Facility descriptions let you show any similarities between your past employers and the organization you’re now pursuing. For instance, maybe you’ve worked with a similar patient population or led healthcare teams providing a matching set of services. By working these details into your descriptions, you can make your resume more relevant to the job at hand – and likely to produce an interview.
More Resume & Cover Letter Resources
The Bureau of Labor Statistics forecasts that jobs for medical and health services managers will increase by about 28 percent between 2021 and 2031, far above the average for all jobs. For more insight on pursuing opportunities in this fast-growing field, check out the links below:
Resume examples
- Nurse Manager Resume Examples of 2022
- Case Manager Resume Examples of 2022
- Healthcare Resume Examples of 2022