Branch Manager Resume Examples of 2022

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Jacob Meade

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Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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Are you having trouble writing your branch manager resume? You’ve come to the right place. We have included three sample resumes for branch managers, along with:

  • •   Advice on striking the right balance between your current management role and prior bank jobs
  • •   Ideas for capturing your impressive finance, leadership, and customer service skills on the page
  • •   Insight on achieving the right overall tone of language in your resume

Downloadable Resume Examples

Example #1
Branch-Manager_Example-1.pdf

Example #1

Example #2
Branch-Manager_Example-2.pdf

Example #2

Example #3
Branch-Manager_Example-3.pdf

Example #3

Branch Manager Text-Only Resume Examples

Years of Experience
  • Example #1 #1
  • Example #2 #2
  • Example #3 #3

Raymond Ortiz
(123) 456-7890
[email protected]
123 Bedford Avenue, New York, NY 12345

Profile

Branch Manager with 8+ years of advancement and experience. Coordinate high-quality service to customers, drawing on broad expertise in various bank and loan products. Seasoned leader dedicated to raising employee morale, performance, and retention.

Professional Experience

Branch Manager, ABC Credit Union, New York, NY
2020 to Present

  • Lead and motivate a team of 16 bank tellers carrying out various daily branch functions
  • Renewed team’s focus on service quality, helping drive a 12-point gain in customer satisfaction surveys
  • Introduced a new customer intake process that raised first-year retention by 14 points and contributed to 11% growth in overall client base

Bank Teller, DEF Bank, New York, NY
2014 to 2020

  • Helped customers deposit, withdraw, and transfer money between accounts, and cross-sold additional bank products when appropriate

Education & Credentials

Bachelor of Arts (BA) Accounting
University of Syracuse, Syracuse, NY, 2010 – 2014

Series 7 License

Key Skills

  • Branch Operations Management
  • Client Service & Satisfaction
  • New System Implementation
  • Process Redesign & Improvement
  • Product Promotions
  • Staff Morale & Retention
  • Team Leadership & Motivation
  • Transaction Processing

Meera Patel
(123) 456-7890
[email protected]
123 W Adams Ave, Detroit, MI 12345

Profile

Branch Manager with 3+ years of experience. Drive consistent bank success by actively developing teams, engaging customers, and maintaining strict legal and corporate compliance. Committed to continually developing and honing professional skills.

Professional Experience

Bank Branch Manager, GHI Credit Union, Detroit, MI
2019 to Present

  • Introduced new teller training and coaching program that raised morale and engagement, contributing to 12% higher staff retention in 2021
  • Increased bank’s outreach to local businesses and college communities
  • Ensured utmost legal and corporate compliance at all points

Education & Credential

Bachelor of Arts (BA) Business,
University of Michigan, Ann Arbor, MI, 2015 – 2019

Series 6 License

Key Skills

  • Branch Operations Management
  • Team Development
  • Customer Engagement
  • Organizational Development
  • Process Redesign & Improvement
  • Regulatory Compliance
  • Staff Training
  • Employee Morale & Retention
  • Community Outreach

Jasmine Brown
(123) 456-7890
[email protected]
123 W 15th Street, Minneapolis, MN 12345

Profile

Branch Manager with 6+ years of advancement and experience. Combine strong service focus with deep knowledge of financial products and investment vehicles. Skilled at executing business strategies for consistent growth and long-term success of branch operations. Committed to professional integrity and excellence in all endeavors.

Professional Experience

Branch Manager, LMN Bank, Minneapolis, MN
2018 to Present

  • Coordinate all daily bank activities and operations
  • Oversee and motivate a team of 25+ bank tellers and other personnel
  • Ensure strict adherence to all formal bank procedures and best practices
  • Build and maintain productive relationships with diverse clients and team members

Bank Teller & Associate, OPQ Credit Union, Minneapolis, MN
2016 to 2018

  • Helped clients with deposits, withdrawals, and other common account transactions
  • Provided courteous, helpful service to customers at all points

Education & Credentials

Bachelor of Arts (BA) Finance
University of Minnesota, Minneapolis, MN, 2012 – 2016

Series 7 License

Key Skills

  • Branch Operations Management
  • Client Relations
  • Cross-Functional Collaboration
  • Customer Service & Satisfaction
  • Procedure Development
  • Strategic Business Planning
  • Team Leadership & Motivation
  • Transaction Processing

Tips for Writing a Better Branch Manager Resume

1. Focus on your relevant management skills

You may have an extended background as a bank teller, or in another non-leadership role. But keep in mind that for any job in your resume’s Experience section, you should flesh out your description only to the extent it aligns with your job search goal. For the resume’s purposes, it doesn’t actually matter how long you held any past job. What matters is training a hiring manager’s attention on your directly relevant experience — in this case, your experience managing and improving bank operations. So even if you were a bank teller for six years previously, and have only been a branch manager for the past two years, the manager job description should occupy more space on your resume.

Example:

Branch Manager, ABC Credit Union, New York, NY

2020 to Present

  • Lead and motivate a team of 16 bank tellers carrying out various daily branch functions
  • Renewed team’s focus on service quality, helping drive a 12-point gain on customer satisfaction surveys
  • Introduced a new customer intake process that raised first-year retention by 14 points and contributed to 11% growth in overall client base

 

Bank Teller, DEF Bank, New York, NY

2014 to 2020

  • Helped customers deposit, withdraw, and transfer money between accounts, and cross-sold additional bank products when appropriate

 

2. Use a straightforward tone

For nearly any piece of regular writing, it’s important to choose language that sets and maintains a clear tone or “voice.” That principle also applies to resumes, which call for a formal yet forthright tone (as opposed to the more casual tone of a LinkedIn profile and the eager, confident voice of a cover letter).

To achieve a forthright voice on your resume, try and use simple sentences and straightforward descriptions of your experience. Keep this advice in mind especially when writing your profile section, since you may be tempted (or think you need) to use overly “promotional” terms like Brilliant or Outstanding at, when a more direct phrase like Skilled in is better.

Example:

Branch Manager with 6+ years of advancement and experience. Combine strong service focus with deep knowledge of financial products and investment vehicles. Skilled at executing business strategies for consistent growth and long-term success of branch operations. Committed to professional integrity and excellence in all endeavors.

3. Spell out your results

As a branch manager, have you been able to improve your bank tellers’ service standards? Or find ways to broaden your customer base? You can give your resume a boost by describing positive results like these, rather than simply outlining your duties. And be sure to quantify that impact with hard data if you have figures available.

Example:

  • Introduced new teller training and coaching program that raised morale and engagement, contributing to 12% higher staff retention in 2021

 

Key Skills Hiring Managers Look for on Branch Manager Resumes

Bank branch managers are held to high standards of leadership, customer service, and finance acumen. You can showcase these and your other strengths in a “Key Skills” section under your profile, as in the resume examples above. This section gives hiring managers a quick overview of your relevant expertise, and helps your resume perform better in ATS scans. Consider including any of the terms below:

Key Skills and Proficiencies
Branch Operations Management Client Relations
Client Service & Satisfaction Community Outreach
Cross-Functional Collaboration Customer Engagement
Customer Service & Satisfaction Employee Morale & Retention
New System Implementation Organizational Development
Procedure Development Process Redesign & Improvement
Product Promotions Regulatory Compliance
Staff Morale & Retention Staff Training
Strategic Business Planning Team Development
Team Leadership & Motivation Transaction Processing

Common Action Verbs for Branch Manager Resumes

As a branch manager, you likely do more than manage bank operations. You may also promote finance products; cultivate and engage with customers; and hire, train, and motivate tellers and other bank staff. Express these varied activities on your resume by using a healthy variety of action verbs. Below is a list of strong resume verbs to help you brainstorm. (Note, the verbs below are in past tense, but you will want to change them to present tense for any duties you hold currently.)

Action Verbs
Built Collaborated
Coordinated Developed
Drove Eliminated
Engaged Ensured
Executed Honed
Increased Introduced
Led Maintained
Motivated Oversaw
Promoted Raised
Renewed Strategized

How to Align Your Branch Manager Resume With the Job Description

What size teams have you led? And what kinds of bank products or services do you specialize in? Keep details like these in mind when you’re looking at branch manager jobs that interest you. If a posting includes details about the bank that overlap with your own background, be sure to mention that in your resume profile. Taking this extra step will make your resume that much more relevant to the job at hand, and therefore more likely to attract the hiring manager’s notice.